Very easy to work with ... great showroom and inventory. I've worked with multiple different…read moredesigners at the store ... all talented and pleasant. And the have all the product and know how to help get the job done.

We strongly discourage future consumers from doing any business with Tile by Design. We're sharing…read moreour experience so that other consumers do not find themselves being taken advantage in the way that we have been. Tile by Design does not disclose either in writing, verbally, or on their website if specific tile is special order/non-refundable. When we placed the order for our tile, we specifically asked if the 10% overage in square footage was returnable. A Tile by Design employee told us that it was in fact returnable. Additionally, none of the paperwork we receive, including the receipt, said that the tile was special order/non-refundable. After receiving the tile, we discovered that it was full of scratches, divots, pin holes, air bubbles, and chipped edges. When attempting to return the tile, they would not accept. They told us the only way we could return the tile was if we paid for a shipping and restocking fee, which resulted in 40% of the overall purchase. We even offered to share the return costs by suggesting 20% each and they refused. Their lack of integrity for both the quality of their product and treatment of their customers is unacceptable. We encourage all consumers to take your business elsewhere.

I'm doing a remodel, and my Interior Designer recommended ProSource. I could not be more pleased…read morewith the service that I got. Brenda Miller is the person that I worked with. She did not try to "sell" me, rather listened to my needs and provided options. I purchased floors, backsplash, counter tops, marble for my fireplace wall and kitchen & bathroom hardware. She was really clear with communication regarding timing, shipping, etc. I can absolutely recommend ProSource for any remodeling needs!

I was looking for a hardwood product for our main level. Someone suggested checking out Prosource…read more I was so very disappointed with the service from the moment I walked in...They ALL acted like they were doing you a favor to help you. Very nice product, a little more pricey than most places though. They "assigned" me a sales person and I went forward with choosing flooring and ordering flooring. Through the whole process it was an extreme challenge to ever get in touch with my "assigned" sales person! Because of a mistake by one of the installers I got a bid from, we ended up ordering too much flooring! (no fault of Prosource) However, when I asked if I could return it, they were quite nasty. My sales person did not return my calls. I eventually went into the store and was told that I would have to pay a restocking fee. I understand that is the policy but it was the way I was treated. I will never, ever do business here again and would never recommend them. When I expressed my concerns about lack of contact to the manager, he told me they were very busy! HMMMMM!!! Too busy for customers I guess! I still have the excess flooring and am still awaiting a call back! (it has been about a month and 3-4 phone calls)

We recently had our kitchen countertop replaced and got quotes from multiple companies. Nature's…read moreStone gave the best quote and was very clear on their communication and quote. We worked with Cristine to get our quotes and installation scheduled and she was very helpful. She was very patient while we were selecting the stone and the options. They give you calls as the process makes progress. The first appointment is where they come in and measure your kitchen Countertops using laser to get the accurate measurements. The technician came on time and was very professional. The next appointment is the actual installation. They gave me a call and gave a heads up that the since the stone was too large and if it didn't go in, they might have to take it back to their site, cut it and bring it back. I liked the fact that they gave me this heads up. We had 4 technicians come over to bring the stone inside and they were very thorough in their job. The final installation looks great! I strongly recommend them.

Our visit lasted less than three minutes - rude from the first to the last second!…read more We arrived at 4:35 PM and the first thing we were told was that they'd be closing soon (at 5 PM). Showed them a sample of a countertop we liked (we brought it with us) and the guy - who never did even stand up from his desk - said "nope - don't have one like that" (it was white stone with a bit of gold veining - he didn't even suggest an alternative). Finally when we told him it was for a powder room project he told us that the minimum order was $800. At that point it was crystal clear that he wasn't interested in helping us - HUGE mistake walking in. Anyone with a smaller job should steer clear! It's really easy to see why more and more people go to the "Big Boxes" for things like this. Thankfully American Granite is 100 yard's away!

We have been working with Mingle and Studio M on a project that isn't really huge, but we have…read morereceived amazing customer service and attention every single time we come in. I have been working with Carly from Studio M who is coordinating the design side of the project. To address the previous reviewers complaint about Mingle not taking small jobs, there is something this reviewer is leaving out. Studio M will not contribute design help until you sign a contract for their time as they are a separate but complimentary entity that provides extra design services for Mingle clients. It would be absurd to expect a design firm to provide free services without a contract. Also, it would be absurd to expect a company to place an order with their supplier without a deposit. So, it is possible the communication from the previous reviewer was a bit poor. But, back to my review. First of all, our project was well under 50K. I would estimate it around 20-25K. And I have to admit that Mingle's opulent showroom initially intimidated me so much, I went through the doors with a great deal of skepticism. However, I am happy to have been proven very wrong about the perception that they would only work with big jobs. I was very upfront with them about the size of our new home and they remained unflinchingly helpful. Love love love working with Carly and Mike. We came to Mingle in a panic after realizing the cabinet supplier the builder was using just wasn't providing the service we needed. After losing weeks with the previous supplier, we were up against a wall, and Mike worked quickly with my husband to put together drawings and a quote. Then, Carly and I tweeked the layout and wood selection. It was an extremely quick process that went smoothly because of Mike and Carly's the high levels of experience, expertise and professionalism. Because Carly is an independent designer, I am able to bring items, swatches, and ideas from outside of Mingle, while utilizing the amazing selection Mingle offers. The process Studio M offers is really very fluid and flexible and helped me immensely in getting design decisions made and move our project along quickly. I am not a designer and I have never liked the selection process, but working with Carly has been extremely enjoyable because of her ability to assess and offer up reasonable options that fit my needs. Our meetings have been at Mingle, on-site and at a tile shop so far, but I look forward to using Carly's services throughout this design selection process and so appreciate her ability to help set priorities in the design and building process.

Note to prospective customers: Mingle says they accept projects of all sizes, but you will be…read moreignored if your project / budget is under $50k. Go elsewhere and don't waste your time with them. Here is our experience: We dropped in on a weekend to discuss a remodeling project for our Maple Grove home. We were hoping for guidance on how their services work and to get started on our own remodel project, but we were told that they cannot talk about our project until we sign a contract and agree to work with them. At this point in our project we were still trying to determine if the remodel we wanted was physically possible (i.e., could we knock out certain walls and move laundry machines, etc.). They said we can bring in pictures and they can look at it - but I was more comfortable having a contractor actually see the space in person to make that determination. Again, I was told that I would need to sign a contract before any of that could happen. I asked if we could at least speak with a contractor first to determine if it was feasible; I wasn't about to commit to a project and provide a retainer fee when we didn't know if it would even be possible. They reluctantly agreed to send me a few names of contractors so I could reach out to them. I gave my phone number & email to the Mingle representative, but we never heard back from her. I later followed up with an email to her and she never responded. A royal brush off and great way to do business, Mingle. Not impressed in the least. We thought we'd give them another chance, however. Maybe we just got the wrong person and would have better luck next time. My husband called and got directed to the appropriate person - but had to leave a message. That message - left at least 2 weeks ago - remains unreturned and I have no confidence that they will ever call. Another fumble for team Mingle! They will, however, see me one more time - when I triumphantly return to Pretty Woman them with the receipts from my completed project. Maybe that will encourage them to pay more attention to customers in the future; I'm not sure how they can manage to run their business otherwise. Good luck to them.

I am writing this review on behalf of my mother. She purchased Quartz countertops from Select…read moreSurfaces and she could not be happier! From the first meeting with Heidi, to the final product. They were professional, showed up on time and delivered an amazing countertop. If you are looking to change out your counters, We recommend these guys! They took their time and were very thorough. The final product is gorgeous!

The store personnel were very professional and helpful. Can't remember name of woman who helped me…read moreselect countertop, but she was very patient. Actually am writing this review regarding the installation by Dominic. He was simply the best. He called to let me know he was running a little late and told me when he would arrive (think he was within 5 minutes of stated time). That in itself was so respectful and kind. I've worked with a large number of companies and their staff. Dominic one of the first to ever take the time to let me know. Usually they show up sometime within 3-4 hour time frame company promised. If they call it's usually "I'm here in front of your house!" What a gentleman! Was done in an hour. Perfect installation. Could not have been more thorough in explaining care and maintenance. Left the room spotless. Seriously, I never write reviews. But he was impressive. Even looked at some paint samples and gave me honest opinion, so much appreciated. If you are wondering where to buy Cambria or another quartzite product, Select Surfaces is the place! Vicki L.

We greatly appreciated the personal attention we have always received at Yetzer's! Wade came out to…read moreour home to personally see where and why we desired a new recliner. And he did some legwork on color matches before we met him at the store. Then in the store he explained our options and led us to recliners/chairs on the floor that would help us decide what to purchase. We would have been floundering if we had to do it all on our own! Thank you Wade!

It is challenging to get good customer service these days, but Yetzer's provided EXCEPTIONAL…read moreservice after I bought a classy lamp there but lost the adapter cord, making my new lamp worthless. I had returned home to Utah and realized what happened. When I called to explain the cord was disconnected and left in a vacation rental, they ordered me a new cord and mailed it to me. Genuine kindness is a rarity. You made my month!! This is a good reminder that small businesses have heart. Thank you!!

LOVE, LOVE. LOVE I…read morejust love my new flooring!! I picked wide plank luxury vinyl for my entire main floor. I love how it looks and how it flows seamlessly from the Living Room/Dining Room space to the Kitchen and even in to the small bathroom. I have been walking on the floors barefoot since they were installed. The installer did a good job on the thresholds. Both the kind that lead to an outside door and the difference in the color of the plank into the bathroom space. The Owner Tina was great to work with. I will work with Seestedt's again when I update my stairs and upper level of my home. I see my hometown is listed as someplace in California. Not true, Saint Paul Minnesota suburb.

I can't believe how many times we've driven by this place and didn't even know it. Isn't that the…read moreway things happen? Until you are looking for a destination, you may not realize how close or where it is. Working in St Paul we have easily driven past Seestedt's a few hundred times going to work or Saints games. Anyhow we are considering remodeling our bathroom and based on my Yelpsearch, Seestedt's had some very solid reviews. Being that they are local and family owned are other key factors that we support. I had already done some research on their website to see what they had in stock. When we arrived we were greeted by Garrett and Clare. Garrett showed us to the area where they had their vinyl plank flooring. Seestedt's has carpet, vinyl plank and wood flooring and more. Garrett was very helpful answering our questions and explaining the benefits and different types of flooring we were looking for. We also learned that Seestedt's is in a historical building as we were shown the cut room where they used to cut the carpet decades ago. We were able to get a better idea of the colors we would like as this trip was more of information and check out the styles before we make our purchase. Seested's is also in the process of moving to a new location off of 94 and I believe White Bear Ave. They should be in their new location sometime between the end of this year or early 2019. Thanks to Garrett for his friendly and helpful information, we will be visiting again soon to either narrow our selections down or to purchase our flooring.

I am disappointed in the installation of 10 inch Marmoleum squares in my kitchen floor by…read moreJ.O.Thompson, as there are several places around the edges where the squares are not stuck to the floor. I prepared the floor exactly as Chuck at J.O.Thompson suggested. Chuck inspected the floor before scheduling the installation, telling me the floor preparation was very good. I specifically asked Chuck about the samples which he provided, which were not flat, and if this would affect how they stayed stuck to the floor. Chuck assured me his installer would stick them firmly to the floor without a problem.

The Women's Drum Center was doing a major facelift to create a percussion appreciation center. The…read moreold carpet was from a big box store and had duct tape along the seams of the three sections. J.O. Thompson was recommended to me and I could not be happier. I met Chuck at the store to discuss my issues and we scheduled a visit to the Women's Drum Center where they made recommendations for a transition edge to allow us to move loading carts over the edges and not create a tripping hazard. They also recommended heat sealing the 3 sections so it appears as one large piece! JOT came in the day before to remove the old carpeting allowing us to mop the floor. They ran the new carpeting all the way to the wall providing a much cleaner look and cutting around a large column. The quality of the new carpet is so nice on bare feet. The work team was efficient, respectful and did a great job cleaning up after the installation.