I changed my review of Robinsons to a positive as they have resolved the issues we had. Once I was…read moreable to deal with a different manager they quickly addressed the issues I have and I would now use them again. They also were the only company that came out at midnight in a weekend to help us and that was awesome service.

Trying to get $17000 for pulling a 48x56 inchpiece of particle board out of our bathroom..did not…read morefix problem. They started without insurance clearance..then started demanding money after we told ALL of them not to proceed because we had no money..we are trying to save our home with a reverse mortgage that has now stopped..I believe this is delinerate.we can no longer pay our bills on our social security.seniors stay away from these guys..

Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

We had USA Restoration come through after a bathtub water leak and wow, they were amazing! The team…read moreas a whole really alleviated the stress that comes from working with home insurance and now our house is back together again. Ion and Albert were incredible with our bathroom tile and meticulous with the design we requested. Arthur is a talented painter and really thoughtful with making sure clients love the outcome.

Stephen came over to check to see if my home had mold. He was so knowledgeable and helpful. He was…read moreon time and very friendly. I would use and recommend this company. This company rates a 10 !

From the owner: Advantage Environmental Inc. is a highly experienced and knowledgeable group who know the laws, the…read morecontractors to use, and how to navigate changing environmental rules concerning alterations made to your property. This is essential for single-family homes, apartment buildings, hospitals, universities, and business complexes. We are your expert guides for working with the ever changing laws (with stiff penalties) governing any alterations you make to your property.

They didn't take care in keeping our home safe…read more Id give Mathew, a 5 day one. He was first on The scene at accident. It's a bad situation when he showed up. I was crying. He was understanding Curtis and Jesse a 4 point for being helpful, during packout. They were genuinely nice but the people in charge of the project and estimates a 2 or 3. I felt left out of the loop. Jared doesn't provide clearly written documentation or accurate and clearly understandable estimate by insurance. By not completing the board up, we lost over $7500 in contents stolen out of our home. Burglars broke in. Doors and windows not secured by boards were the source of entry. I'll have to file a claim to repair or replace two windows and a garage door break ins. The lack of communication in storage fees is a big issue, a hostage situation. Make sure you get an estimate of cost of storage as that will be a surprise. They are paid over $80 per hour to packout personal belongings and document what they boxed up and stored with IDENTIFIABLE photos of each item, they failed to accomplish this. They did not fulfill their obligation to accurately document ALL items with photos what we own. Not a big box or a pile of stuff that you don't know what you're looking at! Thing's became mysteriously missing. The first thing that happened was I asked them not to break my grandmother's vase which they did. They also threw a very important antique table out on The lawn without regard and took it. I think overall, the emergency services were helpful to a degree but we didn't call them (when the truck hit our cars, that hit my car, that went into the kitchen and basement),;they just showed up and took over. I think they've been called ambulance chaser's. I'm sympathetic to their employees because some people that' work there were very kind to me in a horrible situation. At the scene, Mathew was a blessing. And packout, Curtis and Jesse were great. But some of the others not as much. They can do much better with honest communication. And provide 100% transparency as there should not be anything to hide.

If you see these people at your job, I suggest you kick them off your property as fast as possible…read moreunless you want to be over charged for a crappy job! I cannot say enough bad things about this company. We had a tree fall thru our house 2/2025. My husband was impressed because they were the first ones on site. After we hired them, the lies started and I think we talked to the job super, maybe 3 time during the whole job. We NEVER had a completion date and ended up just moving back in and James, the job super, started lying to us before we even got the permits. They screwed up the carpet; we were in the house 4.5 months before we got it fixed. The drywall repairs were awful. They overcut the hole for a wall heater. The painting looks like it was done by a 5-year-old. They painted the trim and base and tried to use paint thinner to clean it (and that takes all the lacquer off the trim). The lines where the ceiling was cut into the walls are terrible! And, it's not going to be fixed since my husband decided to pay them their last payment. The contract says they'll return the painting to the previous condition, definitely wasn't done, but they still charged us for it. So, I have to live with an absolute crappy paint job that I can't stand. We decided to redo our bathroom; we wanted them to replace the underlayment. It took maybe 3 sheets of underlayment and charged us $1,600.00. When we moved back in, they unpacked nothing (all the boxes were piled in the living room and bedrooms, not sorted), and cleaned nothing, we had paint, plaster and dust all over the windows, in the bathtub and everywhere else, but still tried to charge us $10,232.81 for "content mitigation". Do not trust anything they tell you! A word of warning! I have lots of pictures to back up my claims. K. Hart

I used ServPro Vancouver for contents relocation due to an emergent situation that I could not…read morehandle by myself. They were trained to handle the type of emergency event I had and they arrived on time, with all hands on deck. My Contents were swiftly handled with extreme care, and relocated to its proper place "Like it never even happened".

From the owner: SERVPRO of W. Vancouver/Clark Co. knows a thing or two when it comes to water damage restoration…read moreand the hardship that accompanies it. Our team is staffed with compassionate individuals that have not only been through training and certifications but have years of experience to help you navigate this huge disruption in your life. The owners of SERVPRO of W. Vancouver/ Clark Co. have experienced water damage themselves and empathize with our customers. Our office is open 24/7 and will work with your insurance provider to help alleviate any additional stress. Call us day or night, we're happy to help!

I called because I thought I'd found dead bed bugs (gasp). Turns out they were dead carpet bugs…read more Instead of charging me to come do an evaluation and/or cleaning, they sent me a photo of carpet bugs which I confirmed was what I'd found. No unnecessary cleaning to make an extra buck. I appreciate this immensely. Thank you very much!!

I have worked with Pure Environmental for about 4+years. I have been very pleased with the response…read moretime, reliability and honesty. They have over the top communication and I always feel confident with their work and follow up. Not only is the service great but Andy has always been there to talk through my concerns and give advise. It is a breath of fresh air to work with a genuinely trustworthy company with quality results. I highly recommend.

Honest and "does things right" I was trying to decide between this company and another one, the…read moresecond said they will vacumn the mice and small animal feces before laying the vapor barrier. Patriot was honest and said that he did not offer this service because it really could not be done that efficently. I paid 2k more to Eco-Care because they had a better salesman, told me they would vacumn and "do things right". Also, EC would do the job right away. Patriot would not do it before making sure all rodents and small animals were out of my house, suggesting a 6 week bait and trap program before sealing all entry/exit points. I was so sorry I did not go with Patriot initially. Not only did unvacumed feces work its way up from under the vapor barrier, but rodent issues continued. Patriot came back for a second opinion and took pics for me , finding that Eco-Care had not done the work in sealing the pest entry points up as contracted for... in fact, they didn't initially find the main entry point at the sides of my garage door, Patriot found it ! No matter which company you choose, please , please , please crawl under your house to double check that all work has been done ...but I do believe you can trust Patriot to do the job, and do it excelantly at a fair price.

From the owner: We are the first and last line of defense against what is BUGGING YOU! Our business specializes in…read moretreating our customer's like family and solving their issues efficiently and affordably. With a wide range of services provided from pest management, crawlspace and attic restoration, drainage, structural pest inspection, and more! We love to serve our community with pride! We offer free inspections and estimates as well as Veteran, Senior, and First Responder discounts. No contracts.

In our case, we turned down their bid on some asbestos remediation. The following week our company…read morehad two Washington State Labor And Industries investigators in our building to inspect. All because we told Global Pacific Environmental no on their bid.

From the owner: Portland Metro Oregon…read more With offices in Vancouver, WA and White City, OR, Global Pacific Environmental provides Asbestos abatement, Mold removal and Lead Paint removal in Oregon and Washington. Our services are for Residential, Industrial and Marine environments. If you have an issue with Mold, Asbestos or Lead based paints, please contact us to remove and remediate your hazards.

We had a dishwasher leak water into the crawl space. Called Rutman for estimate and got the work…read morecompleted. They were prompt & continued with the communication, they performed the work to our satisfaction for a fair price. I would definitely recommend them for any remediation work!

We hired Harris Restoration following a dishwasher leak, based on their strong reviews, but our…read moreexperience was very disappointing. Work was performed multiple times without prior approval or any written scope changes. Communication was extremely poor--many of our calls and emails went unanswered, and we often had to follow up repeatedly to get basic information. We also found ourselves continuously having to check if they were doing things properly. For example, they neglected to take moisture readings before removing the drying equipment to ensure that our house was indeed dry. Although they apologized, the same issues continued throughout the project. Dealing with a home mitigation situation is already stressful, and the lack of communication and clarity only made it worse. It is incredibly unsettling not knowing what is happening in your own home. Based on our experience, we would not recommend Harris Restoration, especially for insurance-related work, where clear documentation, transparency, and consistent communication are essential.