Customer service is 10/10! Cleaning was done beautifully and efficient...especially for the price!

Today, we had our carpets cleaned by Mint Carpet Cleaning. We needed a move out/move in cleaning with special attention to the carpets, high traffic areas, and areas where it seemed things were spilled/spots. We had approximately 1,500 sq ft cleaned, 3 bedrooms, office, high traffic areas, dining area and living room combined, 2 hallways. We received a couple of quotes from different companies in Missoula. We are looking for a move-in/move-out carpet cleaning. Spencer/Aubrey (owners) offered an actual walk-through of the residence instead of just giving a price over the phone. With one call, I was able to explain the situation and was able to schedule a walk-through of property. We found this an important step more than just the rough quote of a price to avoid being the 'nickle and dime game' when they arrive due to bigger size, more spots, etc. Spencer arrive for the walk-through, measured the rooms, and then provided an 'all in estimate'. Now in full disclosure, there were more than the other two (2) estimates but here is why we went with Mint. First, my gut just told me that for the condition of the carpets, I really did believe additional costs were going to be added. Additionally, the face-to-face walk-through really did help. We had one (1) of the estimates in hand, so I was able to ask Spencer about their process, what it entailed, so I could do an apples to apples comparison with all three (3) companies. Spencer reached out via phone, ahead of our appointment and said they finished early, could they come now - 15 minutes away - YES. Spencer took the time to walk me through the Mint Cleaning trucks and everything that it included. Vacuuming all of the carpet before they started, just to make sure that they were starting from scratch. Standard operating procedure even if it was done before. One of the other things we really liked was the use of agitation in the process until of just the standards wands that you can get when you rent the machine from Home Depot/Albertsons. Deeper cleaning, better for spot removal, and hopefully a cleaner carpet. Finally, everything is self contained in their truck. They are able to control a constant heat for the water to help with cleaning that relying on putting water in a machine or pulling from your hot water heater, so that the same temp is used throughout. Finally, as we walked around the truck, he also mentioned fans that they put in the rooms after cleaning to help with drying, even more important during the Winter months. We can keep the fans overnight provided that we return them the next day. After reviewing the three (3) estimates, my 'gut' because the fear of add on costs, we selected Mint Cleaning. We were able to schedule a service for the carpets within the week. Day of cleaning - again received a call from Spencer that they finished their morning job a little early and could they start ours, if not no worries. Absolutely, come on over. The entire process of approximately 1,500 square feet took around XX hours. The carpets are now set to dry with fans. The house smells great - smells clean not like a bunch of chemicals. Not sure what they use but the house smells great - did I mention that it smells clean! Final thoughts: Would we recommend - YES. Would we use them again? YES. Did they do what they said they would do and in the timeframe agreed upon? YES! THANK YOU MINT CLEANING!! completely understand why they charge a bit more. Was it worth it - yes, money well spent. I am willing to pay more for top notch customer support, meeting and exceeding time commitments, taking and answering questions (and in this case, an actual show and share with the truck walk-through), and then the final products - the carpets look brand new and we are starting on solid ground for our next set of renters. We want them to see that we care about the property and their well being, hopefully that translates to them caring about the property too. I will come back after the carpet drys and add before and after! THANK YOU MINT CLEANING! Finally, I will come back and add pictures of before and after to show the results. Cheers read more

I learned of Mint through MT Properties. These people are amazing! Spencer and Aubrey are very professional and respectful of your property. Not to mention very nice. Work quality is second to none. I had them clean my daughter and grandkids carpets when they move out. I wanted to pack them up and have them come and clean my carpets in a different state. Communication, excellent. Aubrey check-in a couple days in advance and the morning they were to come and do the floors. Price, very reasonable for all the work they did. Last, the tile floor in the kitchen and dinning room, it looked like new, including the grout. If I am ever in Montana and need carpets and tile cleaned, I will be calling Mint. I couldn't recommend anyone better. read more

We found Mint through a neighbor who had just had their carpets cleaned. Their rave recommendation coupled with our sidewalk conversation with a professional Mint carpet cleaner left us with such a positive impression that we booked our appt within a couple of weeks. From the initial call all the way through to the completion of the job, Mint was professional, communicative, thorough, accommodating and our carpets look and smell great. We will recommend Mint to our friends with two-legged and four-legged family members. Thank you, Mint! read more

This is our second time using Mint. They do amazing work!! Cameron was out to our house and eliminated 2 years of pet and toddler stains, restoring our 15 year old carpets to looking so much better and younger! We will definitely be using them again! Cameron is very professional, polite, and punctual! read more

We use Mint Carpet Cleaning 3 or 4 times every year to clean our kitchen and hall carpets. And have for years. They always do a perfect job in a timely fashion for a reasonable price. These folks are a pleasure to have in our home. We look forward to having come to the house. Jim Dempsey read more

I started using Mint Carpet Cleaning 2 years ago and am extremely happy with the service they provide. We have 2 little 4 legged guys and one of them has had a accident from time to time. When he is done cleaning carpet, it looks and smells great when finished. The 1st time we used them, service tech Josh cleaned our carpet. Since then, we always request him. Josh provides great work and customer service. Keep up the great work!! read more

Mint cleaned my carpets this week and did a wonderful job! I waited a long time to schedule a cleaning due to pets and my son moving into his own apartment. Then, I saw the Mint trucks at his apartment and on the roads in Missoula - you know, the clean white vans with the Mint logo (love the little mint leaf) and the Mint name. I thought I'd give them a try and I am soooo happy I did. Lisa is great to coordinate with for the appointment and Josh arrived promptly, full of energy and did a great, professional job on our old (yes, very old) carpets - they look great again. I'm recommending Mint to my friends. Thanks, Mint! read more

Simply amazed at how great my carpets look! Having four kids is extremely rough on carpets and ours needed some serious Work. Josh from Mint was awesome to work with (our power was out in the morning and he came back out when it came on in the afternoon). He got out stains that I never thought could be removed (red juice has been banned from our house). Highly recommend Mint to all my friends! read more

Fantastic service and our carpets look amazing! Even ironed up some old wax from ages ago and the carpet looks like new. Highly recommend!

We had our carpet cleaned by Larry at Mint Carpet Cleaning last week. The carpet is older and a very light color. It had some dirt and stains that I did not think would come out. Larry did a wonderful job and all the dirt is gone. Carpet looks and feels great. He was very pleasant, efficient and thorough. I was surprised that it was done so quickly and did not take very long to dry. We are so happy and have recommended Mint to several friends and neighbors. Thank you. read more

Larry, Lisa and Tim. Thank you for the awesome job on our carpets. From scheduling a time that worked best for us, to the finished product we were extremely happy with the service. Our carpet looks brand new. read more