The Pharmacy staff is rude and they don't know how to properly add insurance. 2x's in the last 5…read moredays I have gone there and been treated extremely rude - The lady at the window today was so nasty and called me honey with a scowl on her face telling me she couldn't add my insurance info - I drove off with out my RX- I'm sick .. calling another pharmacy to have it transferred- I will never go back to this store

Nurse practitioner either afraid to prescribe antibiotics or not trained enough to know how to…read moredetermine they are needed. Waste of time and money just go to the ER.

Pharmacy charges more than same meds at nearby locations. Pharmacy manager will explain this in a…read morecondescending way to ensure you know he doesn't care. This location doesn't deserve the 3 stars it has. Avoid this place

I've had SO MANY negative encounters with one of the pharmacists in the drive thru. Judging by the…read morereviews I've read, so have others. His attitude is always rude and condescending for no reason. Once I was picking up a prescription in the drive through and he just stared at me with his eyebrows arched like I was crazy. Finally he goes "date of birth??" as if I'm a mind reader and knew what else he wanted me to say. Today I called because my insurance lapsed and I needed help finding a way to afford my medicine. As soon as he answered I knew I wasn't about to get any help but I asked for it anyways. Instead of helping me like many pharmacists have done before, he says "uhhh okay? Have you tried looking online?" I'm so sick of seeing his face and listening to his condescending tone that I hung up and switched pharmacies. If he hates his job so much he then should go work somewhere else. Idk Walgreens hasn't fired him yet.

The store is worn out with debris on the floor and shelf stock in sections displaced. The pharmacy…read morestaff sometimes gets RX orders requiring mixing drug ingredients partially filled because they lack the ingredients but don't communicate the issue to the customer unless the customer inquires.

Where do I start…read more.... They have someone at the front always ready to greet you. The staff are nice. The store is organized. I wish they would get rid of the carpet. The pharmacy can be an extended wait. If you don't wait your the first person of the day! They are always fully staffed in the pharmacy, but it is still wait or line. The pharmacy techs provide basic customer service. There is plenty of parking. The hours of operation are confusing! The door says new hours open at 7, but they open at 8. The prices are high. There is a target nearby and other stores open extended hours. Prices aren't in comparison to these places, but if I'm sick and don't feel like going anywhere I will take what I can here. The nurse in house changes daily. Check to ensure your insurance covers this their policies and insurance providers have changed. Over it's a decent experience. Enjoy.

Needed to pick a few items I missed packing. It was an adventure to find this store. There is a W…read morethat is outside the Omni hotel, but it is not in the Omni hotel. It is around the corner on Tyron located inside a building with other shops and eateries. Plenty of options to choose from in a wide variety of categories. It seemed like some things were overpriced. Lack of selection with energy drinks. Staff was informative but not so much to guide you to the item/s you're looking for. More of, "it's over there". There was a line of about 10 people for quite some time while I was there shopping. Eventually when I got in line there was only 5 people in line. This place is VERY popular. Store is VERY clean. Being that it is in downtown uptown it gets lots of foot traffic.

This was a huge Walgreens in a high volume tourist area. So it has lots of items/products including…read morewines and spirits and pharmacy. I saw many good deals on variety of items. Photo printing section was fully functional. The was clean and well maintained. There was only one associate at the register that was bottlenecking the checkout process.

Thank goodness this is TRULY a 24-hour pharmacy. I tried two other so-called 24-hour locations…read morebefore I came upon this Walgreens at 2 am on a random Tuesday morning. I was in town on a business trip and got hit by a ridiculous allergy attack. Was able to get the meds I needed to get a good sleep and not sneeze all over my coworkers the next morning. I might've scared the poor woman who rang me up, though, with my wheezing, sneezing, and puffy, watery eyes. Sorry, lady.

Sooooooooooo slow!!!!!!! You'll get a message that your prescription is ready and you go in and…read morewait forever while the one receptionist deals with an edge case that takes forever! Argh!!!!

It's a very clean store and nicely laid out so you can find everything that you really need. The…read moreemployees and pharmacist are helpful and knowledgeable. They have all the products in stock that you need.

Had to pick up a prescription here, and everything went smoothly. Came around 730pm. on a Tuesday…read moreand was fairly empty. There is plenty of parking out front. The pharmacist was super friendly and efficient. Was able to pick up husbands prescriptions with no issues at all. Overall, normal walgreens. Has everything you may need from food, makeup, snacks, novelty items, etc. Wouldn't mind stopping here again if needed.

Pharmacist are no real help. This is the one closest to my house. You'd have better luck going to…read moreWalgreens across the street or the cvs further away on Steven mill. But then again the pharmacists there are also shit. Really no real help and just tries to get the patients out of the way fast. Will recommend you whatever is first to pop in their head and won't listen to the actual problem throughly to see what is needed.

The worker is very rude,it's seems like she does not wanna work,…read more You fell like she is forced to work at this location, At the confirmation email I was instructed to wait for a call at the dedicated place for the test , no one called me, after 10 min waiting I noticed an un clear hand written singe where it ask to text a phone number, when I did, the worker told me that I was late for my appointment and I have to reschedule!!!!!! She went out a discus the matter with me for almost 15 min( she could do me the test, but she choose not to) I was waiting in the parking lot for about 25 min, no one else was waiting, When I was ask her to speak with her supervisor, she told me she is the supervisor and no one can help me.....

This location is always seemingly understaffed but Tatiana was very patient with me. People…read moredisplaying patience and respect for each other will always go a long way in customer service. Both consumer and servicer. I can always appreciate that!

The hours on the door say the store opens at 7am. I was there at 7:45 until 8:07, yet the doors…read morestayed locked. I called them and let it ring for about three minutes, and still no luck. Classy operation y'all have running here!

The CVS Pharmacy on Graham Street has been a convenient pharmacy for me since moving to Charlotte…read more One thing I really appreciate is how well they use technology. The CVS app makes it easy to track when a prescription has been received, filled, and ready for pickup. When I arrive at the store, I can scan the QR code at the pharmacy counter to check in, and the staff will call my name once the prescription is ready. The whole process is quick and efficient. The staff members I've interacted with have always been friendly and helpful, which makes the experience even smoother. Parking is probably the biggest challenge at this location. The lot is fairly small, and with nearby construction it can be a little tricky to navigate at times. Coming from the West Coast where I mostly used Walgreens, CVS has been a good alternative while I get settled in Charlotte. Insider tip: Use the CVS app and QR code check-in when picking up prescriptions--it makes the process much faster. Overall, a convenient neighborhood pharmacy with efficient service and a technology-friendly pickup process.

The worst CVS in Charlotte. The staff is one thing. I don't…read morethink too much into the workers because I get what I need then leave. My issue is the hours are inconsistent. It says 11 but sometimes they close before. You never really know until you show up.