Amazing! The best $ i have spent!!! I rested in an airport! Who knew?! Great staff and clean suite!

Pretty cool idea, I wish they had more locations! I never stayed in one of the locations, but I did check it out and recommended it to a friend who was stuck in the airport during a snow storm layover this past January. He was very impressed with the room and what is provided. Unfortunately there isn't a shower, which would be the only thing to make this a must-stay for anyone with a layover. If you need somewhere to relax or refresh in between flights at the Philadelphia International Airport, this is a must-see. read more

We were caught in bad weather and our connection was 8 hours away. After an exhausting day, Minute Suites sounded perfect. We would have a comfortable, quiet place in the airport to sleep. The website was very misleading. It was neither quiet nor comfortable. The walls were very thin and we heard every truck, every dog bark and the extremely LOUD front desk. The "day bed" was covered in vinyl and as hard as a rock. We could've saved ourselves $140 and had a better, more comfortable night in an airport gate. read more

It's a great concept but the price point for a couple of hours doesn't make much sense. I spent 4 hours catching some Zs for $130. On the plus side it was pretty quiet and the staff was fantastic. read more

Was supposed to get the first hour free but it was taken off my priority pass. Room was good enough however there are no sheets and the plastic bed isn't comfortable. read more

Had not planned to spend the night at the Phily airport, but Minute Suites made it rather pleasant. Marc was on duty when I checked in and he was welcoming with a warm smile and an easy explanation about the details of the rooms. It was about the same price as a regular airport hotel room but right there between concourses and within security. I was able to wake up and get to my 6am flight immediately - no airport bus or security line to worry about. Tiny rooms, but what more do you need than a place to sleep and a tv. Wish there was a bathroom in it (you have to go back into the terminal), but was quiet, clean and nice. Recommend - even if for a few hour layover (the Priority Pass discount was a nice surprise). read more

Great for layover or catch up after late flights. Could use some white noise other than the air blowing but couch was comfortable and great price. read more

A useless membership. The place itself is very nice, but there is never an opening. Also, they aren't in many cities so save yourself a hassle and pass. read more

Took a quick (really quick) trip to Philly to see my daughter perform in a show. Left Friday morning to see the show Friday night and had to return home (California) for a wedding on Saturday afternoon. Wasn't worth the effort or money to get a hotel room for what amounted to a few hours between arriving and departing. I made a reservation at the Minute Suites located in the PHL airport. The most challenging step was getting past airport security since it was late but once that was done, I was good to go. The host at Minute Suites was really pleasant and helpful. Keep in mind the purpose of this business is to provide a stopover - it's not a replacement to a hotel room. I asked a lot of questions before booking a reservation; the 5* rating is because there were no surprises and the accommodations were clean, private, quiet and safe. I had to go across the hall to the ladies room to wash my face/brush my teeth but having that suite was better than camping out in the airport, clutching my purse and carryon (with one eye open). I was able to catch a few zzz's and not worry about rushing to my gate since I was literally right there. Given my hotel options, I definitely saved $$ by going with Minute Suites but again, it was a very short stay. Good to know Minute Suites is something I can consider if I need to do another fast trip! read more

Best idea ever, every airport needs one of these! Had an 11-hour layover in the middle of the day, which makes checking into a hotel difficult (3pm check in times), and I just wanted a place to nap and watch some TV - even better that I didn't have to leave the secured gates area! The suites are clean, convenient, really close to good shops and food options, and made my time at PHL a great experience. read more

this place is HORRIFIC I went to the front desk to ask for an iron and the lady yelled at us for nothing so me and my wife went back upstair and the room was dirty filthy and there were stains everywhere definitely NEVER GOING BACK do not go here read more

I went here in lieu of a normal travel lounge as there weren't any near my gate and minute suites is included under the platinum American Express airport lounge collection. They consist of tiny little rooms with a desk and a couch with a pillow and blanket. I think if you were in between flights during a trip around the world it would be useful to stretch out here. Other than that it did not serve any purpose for me as I merely had a 2 hr flight delay between philly and Boston. There were no snacks, beverages or restrooms so it didn't work for me at all in this instance. It took the attendant a couple tries to find me an unoccupied space which must have been awkward and annoying for the weary travelers who she walked in on... read more

Nice little lounge to take a nap and get some quiet time. Free for priority pass members for the first hour. Nice little work station and couch to lay down also get a tv read more

This is the second time I've stayed in this Minute Suites, here in PHL. On both occasions, the staff has been very accommodating and willing to assist with whatever our needs were. It's a great place to rest before a long international fight, especially when we have a layover of several hours. I would most definitely stay here again. read more

Minute suites surprised me. It surpassed what i expected. I found it to be quiet, clean, and a calming escape from my flights. When I woke up from my nap, the staff member asked if I'd like a hot towel and was very hospitable. I'd return again in a heartbeat. read more

Great facility - clean, convenient, equipped with what the average traveler needs. Spent an hour here after a red eye and it was helpful.

Has a great break in between flights. Chantell was a most gracious hostess. Looking forward to my return visit in March.

I fly through PHL weekly on a red-eye and have a 3 hour layover before my next flight. I'd been wondering if I would be able to make it through an 8-hour day at work, but then remembered Minute Suites. I'm so glad I decided to bite the bullet and pay the money. Is it cheap? No. Is it worth it? Depends on your goal. Being able to spend another full day with my family is worth the $50 I paid out for the couple hours. I'm hoping they start with a frequent user card, because I plan to make this part of my weekly routine. read more

This place is amazing! As a mother traveling with a baby, I can say that travel is stressful and not the relaxing time it used to be. Minute Suites offers you a quiet and peaceful place to nurse your baby (I forgot I was in a bustling airport) and regroup for thirty minutes. I was given a bottle of water and shown to this clean, cool oasis by a very professional and super friendly girl. The best part is that this service is FREE TO NURSING MOTHERS! Most other airports think they are doing you a favor by sticking a stool by an outlet in a dirty bathroom. I wish this was at more airport locations. A complete godsend. read more

Wonderful place to rest while you wait for your next flight. Really enjoyed it and the staff was very accommodating!

I had a good hour rest before my next flight. Very friendly, quiet and comfortable, highly recommended for frequent travelers!

Nice stay on my layover in Philly. I got a free hour stay from my priority pass membership. Room had good wifi, a thermostat, and a comfy couch. I agree with previous reviewers that more white noise would be useful. A private space in an airport is certainly nice though. read more

Fantastic stay, i only slept for 1 hour but the couch made me feel as if i was sleeping in heaven. Goodness the front desk was very professional and helpful read more

These suites are unbelievable and worth every penny. 2 can sleep comfortably on the couch and pull out trundle. You can work at the desk in a comfy chair. Or just chill watching tv in your beautiful flat screen tv. Free wifi too. There is white noise for noise cancelation too. Worth every penny. And they have military and airline discounts. Stacy at the front desk gives you a great tour of one explaining all the amenities. read more

I'm sitting in my Minute Suites suite as I write this review. This is such a great service!! I'm a frequent business traveler and had a very last minute situation where I needed to be able to conduct an online meeting/presentation in a quiet environment. My first thought was the United Club, though I don't have a membership. So I called United, only to learn that the price would have been $340 for a couple of hours. For what I needed that price wasn't worth it in my opinion. I wound up learning about Minute Suites through a friend...I am now enjoying a 5 hour stay for $120.00. I'll spare you the redundancy - the facility is great, the staff is top notch and all of these reviews are spot on. Keep this place in mind in case the need arises! read more

minute suites can be an oasis, especially if you're as exhausted as I was on the day I had 6 hours to kill at the Philadelphia airport. i desperately needed a 2-hour nap so I decided to book a 3-hour stay. I had to call the number and wait about 15 minutes to get someone to book me in. after explaining to the attendant that I needed a quiet place to take a nap, the attendant booked me in the suite at the end of the hall. it was unfortunately next to the tarmac and I could hear the airplane noise outside the entire time even with the noise cancellation system on high. fortunately, I had earplugs. it was a great $100.00 nap and the service was ok but not exceptional for the money. no one explained anything to me about the "power nap" fancy features mentioned on the website but when you're desperate for sleep and able to pay up, this is your place. I was given water and face wipes. the sleeping accommodations we're comfy but sterile. read more

Horrible surprise - Minute Suites cancelled a confirmed over-night reservation with only 2 hours' notice, leaving my mildly autistic (Asperger's ) son "Dan" stranded at the airport - during a blizzard. Unbelievably, the lack of customer service was even worse, in my opinion. Minute Suites blamed their lease holder, that it snowed in Philadelphia in January- they even blamed Dan ! The fact is that Minute Suites had been warned in an email from their leaseholder that some airport businesses might be asked to close during the storm. That email was sent the day before Dan's reservation was even made. They took Dan's reservation without telling him about this warning! Had they only told us of this email, then we would never have made the reservation. The closings came from the lease holder, MarketPlace PHL, LLC, a private company- not a government agency. Safety was NOT listed as a reason for closings in the emails, only flight cancellations ( i.e., fewer patrons at airport.) Other shops stayed open, even the newsstands. Also, there was a 5 hour delay between when the notice to close was sent to Minute Suites and when they called Dan. Not 5 min.but 5 hours. They obviously had his cell phone number. "Dan" had to be at work at the Philadelphia airport Saturday morning on 23-Jan, despite a predicted blizzard., he opted to stay Friday night at the airport. Minute Suites doesn't have hotel rooms (13 "suites" with daybeds and no bathrooms) but they do advertise over-night stays at the airport. Dan was NEVER offered any lodgings/assistance of any kind from his employer, before or during the storm. His choices after Minute Suites cancelled : try to find a hotel nearby and hope that the shuttle bus runs in a blizzard at 3:00am, try to sleep in the lobby or stay in the ONLY hotel inside the airport. He only had 2 hour' notice. Why should he suffer or even miss work because of Minute Suites' actions? Dan's reservation was made by me Friday morning 22-Jan, with check-in at 7:00 pm on Friday. Minute Suites sent a confirmation email but the clerk refused to take my credit card number. Dan went to the airport Friday afternoon, ahead of the storm. Unfortunately, he got a call at 4:40 pm telling him that they would not honor the reservation ! He could only stay for 4 hours, - at the same price.- then be turned out by 11:00 pm. No assistance was offered. We did file a lawsuit for $260 plus court costs. Dan paid $310 for a hotel but as he would have spent $50 at Minute Suites, we only asked for the excess expenses. Unfortunately, the case was dismissed on a technicality BEFORE any evidence was reviewed. BTW, Asperger's/ autism is not outgrown, autistic people can be great at their jobs but still benefit from help in other situations and they are more stressed by changes and a lack of privacy. Dan doesn't talk about his autism I told Minute Suites on Jan. 24, only 2 days after the cancellation, to help explain Dan's situation. I also explained how he can't pay a hotel bill with time credit from Minute Suites, so their offer of 16 hours stay was useless to Dan. In my opinion, be cautious in depending on Minute Suites, most especially, in trusting them to provide customer service when problems arise. You might be better off using an airline club room or a real hotel read more

If you're the type of person who can sleep anywhere, even in a freezing cold cramped dank little room on a plastic couch, with no toilet, shower or even a sink, with WI-FI that doesn't work, then this is the place for you! This was my first and last visit to Minute Suite. You are better off and more comfortable in the USAirways lounge which has food, drinks and all the facilities you need, including WI-FI and TV. read more

Absolute lifesaver for my college student suddenly dropped overnight due to a flight cancellation and also with a lost cell phone. i was able to call and give a credit card over the phone and the girl kindly let him call when he was checked into his suite and good to go. Nice that there was a wake up knock and he never had to leave the secured area while stuck overnight. He said it was clean, very nice and the wifi setup was a lifesaver with no cell phone! Very very impressed! read more