I made my decision to come here today based on the Yelp reviews I read. Based on my experience, I…read moredefinitely recommend this outstanding medical facility for anyone. I needed two bags of iv fluids. It was so nice to be able to receive them here (rather than in a busy ER). The doctors, nurses, techs and all of the care providers are truly stellar. A very special thank you to Ana!

I have been here now close to 20 times for chronic cluster headaches. They have always treated me…read moreprofessionally and respectfully. We go out of our way to come here. The place is always super clean as well.

I had a very disappointing experience at this GenCare. I arrived at 7:45 PM, 15 minutes before…read moretheir posted closing time of 8:00 PM, only to find the doors already locked. When I knocked, an employee inside the building told me they closed at 7:45 PM, despite the sign and website stating they close at 8:00 PM. This was extremely frustrating, especially with my sick baby in need of care. I hope they can improve their communication and service hours in the future.

Very convenient location, usually short wait times if you go during the middle of the day, great…read morestaff all around. I have had great experiences here and I've been multiple times over the last few years. I prefer coming here over my PCPs office next door. Dr. Fitzgerald and Dr. Scheinfein are both fantastic. Would highly recommend

Outstanding. This was my second visit to a local urgent care within the week. I highly recommend…read morethis location. Everyone was truly helpful and caring. I felt like everyone took an interest in me as an individual and I definitely did not feel rushed or hurried in any way.

Quick and easy and got me the prescription fast. Totally worth it if you aren't feeling well and…read moreneed some meds. I was in and out in 15 minutes as a walk-in.

Was not that pumped about the reception, but there was nobody in the police, and they were bored,…read moreand I was ticked off that the football game was not on, so we may have just gotten off on the wrong foot. More importantly, Matt the paramedic and Virginia the nurse practitioner were insanely great. Listened, quickly tested me and came back with the results and sent me on my way to healing. Impressive, all for $18

Came in for a scheduled asymptomatic COVID test. Reception was a b****. No organization to patients…read morearriving. Sat here with eight other people... this woman needs assistance. How is there only one person working the front area? Corey is clearly stressed and that is where the rudeness comes in. All she is able to do is point to people and then ask them to sit down. Doesn't check to see if they have appointments, what time they had their appointments scheduled for, etc. The online booking was super easy, but there is no point in arriving on time or early. Basically just sat in the waiting room for an hour and a half watching people who came in after me come and go. I am going to need a covid test after this covid test for the amount of time I just sat there... I would have been better off just waiting the ten days at home with no extra exposure.

I would recommend urgent care and other appointments very easy too get too and very good lab and…read morevery good staff

I found a great GP in Dr Correia and have been seeing him for 5 years now. Whenever I have an…read moreissue, he's either available for urgent care or one of the office's many wonderful nurse practitioners will see me same day. I get the best care here and they even set up referrals for me. My health has improved dramatically in the last year thanks in no small part to this office.

On 4/11 entered ED was left in a room no call bell had to yell at people passing the room to go to…read morebathroom. X-rays taken they claimed no break of right elbow - gave me 2 Tylenol and told me I could leave - did not show me where to get out of there - ended getting lost finally person who took payment walked me out to my waiting ride. Had no sling or anything to stablize the arm. Days later went to PCP who did another x-ray and guess what. The elbow was broken. Due to time between leaving that hospital broken bone had shifted requiring surgery which I now have plates in place to correct the break that they dropped the ball on

I came to the emergency room at 12am and it wasn't busy at all. I was seen promptly and the nurses…read morewere SO NICE, I felt safe and like everything was gonna be ok.

Here's a secret I am letting out right here: This place is an amazing gem. It is now known as a…read moreMass General facility but has been run by Newton Wellesley for years. I have come here for 10 years(?) for lab work and imaging. The receptionist is super nice, she's been here for several years. Every tech I've met here has been super nice and highly skilled. Every appointment I have ever had has been on time, never over booked. You are in and out in no time. Parking is free and plentiful. I can't say enough good things about this facility. Thank you!

The receptionist is the best! I don't know her name, but she has been there every time I visit and…read moreis just wonderful. Team is also great - but she is exceptional.

No wait! Dr Demelis is excellent. On-site CT scan diagnosed kidney stones with 30 minutes after…read morearrival. Check the website for wait time before you rush out. Accept most insurances though it's part of Reliant Medical group. Visit is billed as primary care. We first went to Shrewsbury site, got the last parking space. Check in kiosk says 3.5 hours wait. Then the nurse at my PCP office said there is no wait at Natick. So we rushed there. Was very happy we did that. This is the best urgent care in central mass.

Even though we have been Dr. Yagudin's patients for 12 years now we just don't get to see him. His…read morefront office schedules us with different people (paramedic staff who are Ok, no doubt). Although he conducts physical exams and granted he is good at his job, any follow up that may be required takes a lot of time. He needs to be more available to his patients. Just to discuss the routine blood work, the front office took a month and a half from the date the tests were done to schedule a face to face with him! For a regular patient or anyone for that matter this cannot be a reliable primary care physician set up. On top of it the staff is rude. Although they speak different languages which gets them to reach out to diverse crowds, what they lack is basic communication. They need to be polite and treat everyone with respect. They also mess up bills and accuse falsely of not paying and when you provide proof of payment, they shove you in the direction of someone called Carol who is some kind of collections agency! It is unfair and totally uncalled for putting us through such humiliation especially since one is careful about paying. There is no coordination between Carol and the doctor's office either. And everyone is ostensibly "doing their jobs!" What a joke! We expect some professionalism from the practice which seems to be more focused on beauty treatments and Botox and even INS exams which are sure shot money.

Dr. Yagudin is that rare combination of excellent practitioner (he is the PCP of choice for many…read morespecialists in the area) and compassionate person. He stays abreast of all the latest and greatest but doesn't jump on the bandwagon of the month. His wife Vera runs the practice and as a result everything is seamless. I am a doctor snob and he is head and shoulders above some of the big names at the Boston teaching hospitals. Great guy, sees the whole family and we have never been healthier or happier!

The Dr's and nurses spend maybe 15- 30 minutes with you and cannot apply your medical history to…read morehelp you with your medical care treatment. You get treated poorly by their staff when asking for assistance to help your care. Messages and phone calls get mixed and ignored. Then you find out later on they just didnt want to do anything nor can give you a reason. Find a provider elsewhere. Laura Sullivan NP and Cody Desouza dont properly take note for your medical care and records. They wasted many years of care for me, I should have left sooner. Find a provider who listens and documents properly so you can have better ease of care when trying to communicate. They mostly want to push useless labs, medications and unnecessary tests to get more billed/money. They dont seem to focus on treatment or what the patient says at all, even after years of expressing and informing them.

I rarely write reviews, but I felt compelled to share this experience because I left my medical…read morevisits feeling deeply disrespected and unhelped. I have also shared this same experience via Google reviews. Similar to another reviewer, I had a very negative experience with Mariah Black, a nurse practitioner in the APCC program. Throughout my visits, I felt I was treated more like a customer being dismissed than a patient seeking medical care. I came in for an existing health condition and requested time off from work to focus on recovery. Rather than discussing my symptoms or collaborating on a treatment plan, my request was denied. I was told that I had "plenty of time" to recover and that I should "find another job" if I was uncomfortable going back to work. I found this comment extremely inappropriate, dismissive, and lacking in empathy. At no point did I feel that my concerns were genuinely listened to or taken seriously. Instead, my attempts to explain how my condition was affecting me were repeatedly being brushed aside in favor of her own assumptions and beliefs. Additionally, I expressed that I had financial concerns and could not afford one of her proposed recovery options. At the time, I was reassured that this was understood and would not be an issue. However, I later discovered in the clinical notes that this was documented very differently. The notes stated that I failed to follow the treatment plan, and this was then used as justification for denying me additional time off from work. This contradiction left me feeling backstabbed and left me feeling misrepresented and betrayed. I have been a patient at the Southborough medical practice my entire life, but will now be looking elsewhere for care. I expected compassion, honesty, and collaboration from medical professionals. All of that was entirely absent here. If you are assigned to Mariah Black, please consider my experience when deciding where to seek care. I would not want anyone else to feel as dismissed and unsupported as I did.