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    MinuteClinic at CVS

    2.7 (79 reviews)
    Closed 9:00 am - 1:00 pm, 2:00 PM - 5:30 PM
    Updated a few days ago

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    9 years ago

    This CVS Minute Clinic is the worst! Ebony or Evani her name is didn't even wanna do her job!

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    Page 1 of 2

    Ask the Community - MinuteClinic at CVS

    Review Highlights - MinuteClinic at CVS

    The computer stopped taking people but Cynthia was kind enough to squeeze me in.

    Mentioned in 5 reviews

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    People searched for Urgent Care 7,144 times last month within 15 miles of this business.

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    Burbank Urgent Care - Our refurbished building with a new paint job

    Burbank Urgent Care

    4.4(710 reviews)
    2.0 mi

    Terrific Urgent Care. It's kind of a hidden gem…read more I had only been there to take a friend. But yesterday I needed to see a doctor and get imaging done. Wow - they are terrific. Professional, knowledgeable and keen with their questions and care. Having had back issues for years, they are the first to offer a certain non-opiod,pain injection. I highly recommend them!

    DO NOT COME HERE!!! Front desk was so incredibly rude…read more I called beforehand to make sure I could do a walk in before coming in tonight. Was told I could do a walk in as long as I arrive by 5pm (they close at 6pm). We sped over. Walked through the doors at 4:59pm. Patiently waited for front desk to finish talking to patient in front of me to let her know I'm doing a walk in. It was exactly 5pm. She wouldn't take us. Not only would she not take us, she was SO INCREDIBLY MEAN!!! She looked like and sounded like she hates her job. Completely lost my business. Never coming back. Believe the other reviews that say the front desk makes it not worth coming here. Go to Care Fast Urgent Care down the street instead. Front desk has always been polite there. Took a photo proving I was there in time, because I already had a feeling she would try to deny me.

    Photos
    Burbank Urgent Care - Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Burbank Urgent Care - Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Meet our X-Ray Techs Joe, Omar, and Alejandro. They are happy to be of service to you. We thank them for their patient centered care!

    Burbank Urgent Care - Our new outdoor sign

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    Our new outdoor sign

    Providence Urgent Care - Burbank

    Providence Urgent Care - Burbank

    3.3(34 reviews)
    1.0 mi

    Excellent facility. Large waiting areas so you're not on top of each other and nicely decorated…read moreexam rooms. Was in & out in 30 min on a Sunday morning. Very pleased the quality & care provided. Glad I found this center. I'd definitely recommend this urgent care center.

    I brought my one-year-old daughter here on Friday and had a very disappointing experience. I was…read morefirst in line, but we still waited about 20 minutes because the provider had not arrived yet. During the visit, the nurse and NP were in and out for about 45 minutes running tests. My daughter got restless, so I walked her once around the hall. I didn't pass any other patients, only the front desk, yet they stopped me and told me I couldn't walk around "because of other patients." Later I saw about 20 people crowded in the waiting room, which made the whole thing feel inconsistent and unnecessary. The bigger issue happened afterward. My daughter was prescribed Tamiflu for the flu, but I accidentally spilled part of the bottle. I called the urgent care Sunday morning and was told to have CVS request a refill. CVS sent the request immediately. As of Monday night - more than 35 hours later - Providence still has not responded. My daughter needs the full dose, and I even spent 50 minutes on hold trying to reach someone with no answer. Between the delays, the lack of support, and no response to an urgent medication request for a sick toddler, this was extremely disappointing. I would caution other parents about using this location.

    Photos
    Providence Urgent Care - Burbank
    Providence Urgent Care - Burbank
    Providence Urgent Care - Burbank

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    Desai Nilesh Neal, MD - #Waiting Room - Comfortable couch and seats for patients

    Desai Nilesh Neal, MD

    4.0(26 reviews)
    1.9 mi

    Wanted to be a patient at this location for a little bit before deciding on leaving a review and…read moreunfortunately the lower ones are the ones you should be listening to... Parking is very tiny with some street parking offered and the location is on the smaller side. Front desk is sweet but don't expect anyone to be in proper communication with Dr. Desai. The amount of times I have called to go in, have the front desk tell me it's easier to get a telehealth call and then be ghosted is sadly a few. No one seems to know what is going on in this office and at one point I had to call the office for them to remind Dr. Desai that he had a telahealth call at all. Don't bother with the virtual patient portal either, they have you create one and never check it. If you want a doctor who doesn't fully see or hear you as a person this location is for you. You should never have to dread going in because you don't feel listened to especially when healthcare is horrific in this current climate. This office will truly make you fight for yourself; if multiple phone calls to make sure they are communicating with each other and your primary doesn't fight to see if a medication you need can be covered with insurance (which he doesn't, he claimed he would try and months later I never heard a peep) then this is right up your alley. So sad. Don't recommend at all. Just changed my primary.

    Came in to get a 2nd opinion on some health questions and the Filipina lady in the front informed…read moreme that she'd have to see if my insurance will cover the visit and that they don't take any walk ins so she'll call me closer to end of day around 4:00pm to see if I can come in tomorrow because that's their soonest available time. Received no call, or even to follow up if I still have an appt for the next day. Thank you but no thanks.

    Photos
    Desai Nilesh Neal, MD - #Pretty Ladies~ Candy and Irene!

    #Pretty Ladies~ Candy and Irene!

    Desai Nilesh Neal, MD - #Waiting Room - TVs and cool educational material out in the Waiting Room

    #Waiting Room - TVs and cool educational material out in the Waiting Room

    Desai Nilesh Neal, MD - #Nurse Practitioner - Ana Banana

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    #Nurse Practitioner - Ana Banana

    Providence Saint Joseph Medical Center - View of the main ER entrance from the kiosk

    Providence Saint Joseph Medical Center

    2.6(781 reviews)
    0.9 mi

    Excellent doctors excellent nurses. The whole staff is wonderful to deal with. I highly recommend…read morethis hospital. Incredible team a wonderful surgeons and wonderful nurses doctors

    My review is specifically for the ER department…read more I truly try to be understanding because I know hospitals are understaffed, overwhelmed, and the staff deals with difficult situations every day. I've always remained polite and patient during my visits. But after multiple experiences here, I honestly feel like something needs to be said. Every single time I've come to this ER, the wait has been excessive -- usually 7+ hours just to be seen or placed in a room, followed by several more hours waiting for updates or care once inside. I understand emergencies happen and patients are prioritized by severity, but the overall experience feels extremely disorganized and lacking compassion. The waiting room is consistently dirty and overcrowded, with visibly sick people sitting for hours without updates. What bothered me most, though, was the attitude from some of the staff at the front desk. Patients and family members asking simple questions are often spoken to like they're inconveniencing the staff just for needing help or clarification. During my most recent visit, I spent nearly 10 hours there before eventually deciding to decline admission and go home. I was placed in a room without a pillow or blanket and asked three separate times for a blanket, but was ignored each time. No one expects perfection, especially in a busy ER. But basic compassion, communication, and respect should still exist. People come to the emergency room scared, sick, in pain, and vulnerable. The way patients are treated matters just as much as the medical care itself. I genuinely hope this department improves, because no patient should leave feeling dismissed, ignored, or like they were a burden for simply needing medical help.

    Photos
    Providence Saint Joseph Medical Center - Me and Walt are just chilling. Bob Igar can suck it.

    Me and Walt are just chilling. Bob Igar can suck it.

    Providence Saint Joseph Medical Center - This is was my L&D room. Everything was clean and organized.

    This is was my L&D room. Everything was clean and organized.

    Providence Saint Joseph Medical Center

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    MinuteClinic at CVS - urgent_care - Updated June 2026

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