I'm still getting used to the fact that here in the Valley, you're more likely to see a nurse than…read morea doctor for family medicine visits. That being said, Alexis is great. I find her caring, knowledgeable and always willing to listen to your concerns. If your issues can't be handled in their office, she doesn't hesitate to refer you to a specialist. I highly recommend her.

Awful system at this place. Don't come here unless you like paying premiums for subpar care…read more Submitted bad review and received a "we will reach out" response. They never did.

Look. I might have waited for a while but we are in the middle of an unprecedented pandemic and I…read moredidn't check in online before I left my house and they just had a new operating system dropped on them like two days before I showed up needing stitches. That being said, everyone was so great. Everyone cared about the fact my hand was bleeding and everyone was transparent about the delays caused by the new systems and my perpetual bad timing. I think people need to be realistic about these places that offer diverse and numerous services and to anticipate with patience the functional delays that come with all of that. If this is your neighborhood FastMed or urgent care, let it be just that. The amazing guy who irrigated my cut had X-ray tech on his badge but he's also certified and qualified to do exactly what I needed him to do. My doc was great to stitch me up while telling me crazy stores about his kiddos. The front staff was trying the best they could to get everyone in, and to see if I needed anything and to make sure I was good to go before and after my "laceration repair" so... I dug this place. I used a different FastMed last week for covid rapid test and they were also great. I appreciate the staff there. All of them. And appreciate all of the medical professionals doing what they do right now.

I had an extremely positive experience here this morning. I took my 10 month old son in to get an x…read moreray on his finger that we weren't sure if it was broken. The first thing I noticed when walking in was how clean it was. The floors had no stains or dirt... which was very nice. The receptionist was fast and sweet. Got all my info quickly. We didn't have to wait long in the lobby (it was slow anyway) and when we got back to a room I noticed again how extremely clean it was. The doctor was extremely personable and so was the rest of the staff, everyone we communicated was very nice. This is the first time I've had an incredible experience at an urgent care. I've never seen one so well kept so that actually surprised me. 10/10 experience.

I scheduled online & completed all info required. My appt. went well, from the PA, named Connor to…read morethe very kind and caring nurse & front desk staff. My gdtr is here now from NY, with an earache; We will be arranging for her to be seen tomorrow. As a retired nurse, I highly Rx. Power Rd, Next Care.

***This location does not have x-ray*** They referred me to the Tempe location Price/Baselineread more

My husband was scheduled for an MRI test. At first, it wasn't apparent that there is an iPad for…read moreself-check in, so a few of us were waiting and the gentleman who worked there was rather abrupt in his instructions. But once my husband was called up for further check in, he was very helpful and even personally escorted us to the Imaging area. The check in there was pretty straightforward and we worked through some complications due to his implant. Overall, everything went well.

You employ perverts! I was there Tuesday. You people are sick and demented! The things you're…read moreletting your CNA get away on female patients is a crime! I went there to receive help with my acute stomach issue. I was completely ambulatory (I could walk). I didn't need assistance. Your male CNA, kept insisting he help me undress and get into my gown. I told him I'm a grown woman I don't need help and he refused to put the gown down and leave. He insisted again that I get the gown on and continued to hold it up. I am a child rape and sexual abuse victim FFS! This is how you let males treat females?! You people are vile perverts. I won't ever come back here again. I am beyond traumatized. Women, trans, gay, or cis. DO NOT COME HERE!! YOU ARE NOT SAFE!!!

Lori, the Back Office Manager was amazing. I sent over a prescription renewal request to Walmart on…read moreSunday morning. Tuesday midday and Walmart said they had sent the request to my doctor's office and hadn't received a response. I called Dr. Allen's office and got through to Lori. She told me Walmart, contrary to what they told me, hadn't sent any requests. She immediately forwarded the script to them. She said this wasn't the first time they had similar instances happen with other patients and Walmart. I should know. She said that Walmart often gets backlogged with requests and it's easier for them to say to customers the doctor's office did not acknowledge their request than to explain they're backlogged. Thanks for taking the time out of your busy schedule to help Lori.

They never answer the phone and it then hangs up on you. I called over 15 times. I sent messages on…read morethe web portal and nobody responded this was over a month ago. I was sick with Covid and needed a call back or a message but nothing. I asked through the wed portal for a prescription refill and again no response it's been 2 weeks now. This place is the worst for health care. When I asked for some cough medicine for Covid on a Wednesday and waited till Friday, I called and was told no providers are in the office today on a Friday. One Dr and the rest are NP. Stay away unless you like calling over and over.

Top-quality care that starts with Maria at the front desk, but especially with Dr. Ryan Alder. If…read morehe were available as a Primary Care Physician, I would certainly be his patient. The whole experience was positive - highly recommended.

What absolute crooks at Banner Urgent care. $209 to "apply" a Velcro arm brace. The physician could…read morenot read an x-ray and they sent my referral to some place that doesn't exist according to Banner's orthopedic office. They nonchalantly add to your bill like oh we will bill your insurance, excuse me? Who do you think pays that?? It's as if Banner runs a sales contest out of their urgent cares to see who can rack up the most incurring charges. And if you call to figure out why both the urgent care and the brace manufacturer are charging you for what could have been bought on Amazon the response is, well you have to pay for services rendered. You walked through those golden doors, pony up.

It can be hit or miss here. But if you use the Solv app you…read morecan set an appointment and avoid a lot of trouble. I would say 4 out of 5 times I've visited this facility it's gone well. All of my kids have visited around flu season a few times, and I tend to have chronic issues with back and neck. The good staff will look at my record and kind of speed through the process based on my history. The crappy staff won't bother and then they'll ask a bunch unnecessary questions and even question symptoms as though they don't believe the patient. It can get weird. Just stay calm and resilient and firm in your responses in those cases. Ex: Once my son messed up his leg pretty bad and they wouldn't give him crutches. We just went back the next day and they gave us crutches. So that's a perfect example of how it is there. Most of the staff give a sh*t and also want your visit to go smoothly and quickly. But every now and then you'll get staff who are adversarial. Ultimately, they are close to our home and they are open when we need them. Overall I trust their services.

This business sent me to collections for a petty amount of money without ever having sent me a…read morebill. Of course I paid it the moment the collector left me a voicemail. What is wrong with this lazy billing department? All that I needed was a bill, phone call, text message, or email.

My first time at this location. Brian Kennedy is affiliated with Dr. Maheshwari that I've been…read moreseeing for over 20 years at their Fountain Hills location. This branch is much closer to me since I moved here. Super nice staff...Ruby at the front desk is so sweet! I had met Brian before when he worked at the Fountain Hills branch. Always a pleasure seeing them!

From the owner: No need to wait for relief—our immediate primary care specialists are prepared to address your…read morehealth concerns quickly.

Had an appointment October 22 with my Neurologist, Dr Kapoor. She was wonderful and took her time…read morewith me, very thorough. I was told I needed an mri and to come back two month later. Waited a week for banner imaging to call me about my mri, no one ever called, so I call neurology back twice trying to figure out why I wasn't getting called about an appt and Banner imaging was also not answering til today. Today Dec 2nd I found out my referral from here was NEVER SENT to banner imaging... Could you imagine if there was something severely wrong with me and something happened to me in the time frame of "waiting for banner imaging to call" when neurology never even sent in my referral. Anyways hope this was a one off for me, but who knows.

I'm seeing several complaints here about the "Banner Health Clinic: Neurology in Greeley". I hope…read morethe information I've received from my family is inaccurate. But as far as I can tell, this clinic reported my dad to the DMV as not being able to drive and diagnosed him with dementia. I do not disagree on their action with my dad's driving. I know they have a legal obligation to report people they are concerned of being a danger to themselves or others. However, it seems that they dropped the ball there. Again, they had ordered some tests through radiology and apparently my family didn't get the right tests done. From what I understand, Banner Health didn't communicate directly with radiology and was disappointed when they came back with no brain tests. I just tried calling the office to get or give information and the other person would not budge either way. I understand that HIPPA prevents them from giving information to me but even in lawyers' offices, they will receive information. I am living outside of the US and have limited functionality on calling apps that allow me to call the US so I am not able to do a three-way call directly so my dad can give them permission to speak with me. My dad doesn't want to go back after the way he was treated (which I acknowledge may not be 100% as far as his perception) but my mom and brother get the same vibe that this clinic doesn't want to deal with him and they won't even take action on making a referral so they won't have to deal with one of their patients. It seems that the medical field is changing from a place of compassion for the sick to a legal entity that is more hard-nosed than the legal industry itself. Most places would give general information (i.e. law offices, DMV) etc. But I couldn't even get that here. I hope this is just a big misunderstanding that can be resolved by staff taking action and not just waiting for the patient to call.

My office experience lacked I brought my 17 year old…read moredaughter in with an appointment And got skipped over by a walk in who was not even after my child ahead of a couple of people and when I asked my the receptionist said because my documents weren't complete I finished them ahead of time and she didn't see them However what's the point of an appointment then ?

I walked in at 10:30 with 3 people ahead of me. After an hour there were to after over 2 hours…read morethere was still 1. 20 minutes later I'm put in a room and told there are 3 people ahead of me. Receptionist could care less that I'm immune compromised and can't be in a waiting room with people coughing. Level of care at this clinic is missing.