Pros: Staff was a super nice and very knowledgeable…read more Location is great and lots of parking available. Online appointments and line holding made booking easy. Wait times listed were very accurate. Cons: I didn't have any.

don't go here even if you're dying. they won't see you, and will screw up their records and mark…read moreyou down as a walk out when you've been sitting there for 90 minutes. then promise to see you in five minutes. then another 30 minutes will go by. this is the worst run urgent care I've ever been to. the staff are rude and incompetent, the place is dirty, and they don't seem to care whether you live or die. some guy was here with blood streaming down his leg, had been sitting for over an hour, and couldnt even get a bandage to staunch the bleeding. it's an absolute disgrace.

The wait was 2 1/2 hours. Patients are inside a small crowded room waiting to be tested for COVID,…read moreamong other things. To my understanding, this has been going on for a few days now. So, irresponsibly, they're keeping a small waiting room full of potentially COVID positive people for much more than 15 minutes together. If you didn't have it before you walked in, you could catch it there for sure. The only precaution is that everyone must wear a mask. In the hours I was there I didn't see any staff disinfect the place. Oh and the doctor is walking around with the same set of gloves on as she sees patients. No, she did not change her gloves upon coming into the examination room to see me. Normally I have no issues with this clinic, but today the whole thing was wrong. Irresponsible and unsanitary. Edited to add: management contacted me immediately after I gave company my feedback. They've changed the procedure for COVID testing back to appointments to minimize exposure. They also acknowledged doctor not changing gloves is not okay and will address accordingly. I am changing my review from 1 star to 4 stars after this new development.

This place is horrible. Came in very sick, without doing any test they said I had allergies and…read moresent me away with Zirtec and Flonaise. Two weeks later I don't feel better and now I am having trouble hearing. Probably going to be an ear infection.

Great staff! I called to make an appointment and the front desk was so accommodating and told me to…read morecome in now. The insurance and in-processing was quick and I was called back in less than 10 minutes. Dr. Caudill was very kind and wonderful. I highly recommend this clinic. They are a very caring staff, accommodating and the office was so clean.

First off, I don't normally even take the time to make a review. However, their care was so…read moreexceptional that I had to. My phone call was answered very fast, questions were answered and was met with kindness. I got into a room within 10 minutes and was out of the office in about 20. Very efficient, kind, informative and not money hungry. LOVE this place and will be my new go to!

I scheduled an appointment for 11:00 a.m. and was told at check-in that the care team was running…read moreabout an hour behind. I returned at 12:00 p.m., only to wait an additional hour and fifteen minutes. Once I was finally brought back to a room, I was told the wait would be even longer, with no estimated timeframe provided. The lack of communication from the front desk was extremely frustrating and made the entire experience feel disorganized and disrespectful of patients' time. I understand delays can happen--especially around the holidays--but clearer updates and transparency would have gone a long way. I would not recommend booking an appointment here during busy periods and will not be returning.

Loyal Patient Publicly Humiliated and Denied Care Due to Their Billing Error!…read more I've been coming to CareSpot for over 3 years.The Fleming Island locationfor nearly 1 and a half years;averaging about six visits a year, and up until now, all of my bills have been paid without issue,i go in for the same exact issue every time. A visit in 2022 and 2023 was not billed correctly and it was submitted with insufficient information to my insurance company, bear in mind I go in for almost the same issue most times,so I know my insurance definitely covers these treatments.My insurance company has reached out numerous times to get the records, but carespot has ignored the requests,so it shows as unpaid, unpaid due to their negligence.I even called this year asking them to please send the insurance The requested documentation, but nothing. My most recent experience was nothing short of humiliating and unprofessional. I was denied medical treatment due to a billing issue caused entirely by CareSpot's failure to send requested documentation to my insurance company. The insurance clearly stated in writing that they were waiting for medical records from CareSpot that were never provided--yet instead of resolving the issue, the staff insulted me in the lobby and refused to treat me. Despite my long history as a loyal and responsible patient with no unpaid balances, they treated me like I was trying to dodge a bill. This was not just poor customer service--it was a complete disregard for human decency and basic medical ethics. If you care about respectful treatment and responsible billing practices, I highly recommend going elsewhere. No patient should ever be denied care due to a provider's own administrative negligence.

If I could this Primary Care location of St. Vincents Primary Care/St Vincent's Physician…read moreEnterprise @ 10503 San Jose Blvd a MINUS 100 rating, I would. My husband took my 95 year old Mom-in-Law to this "medical facility?" for f-up appt after having stroke/hospital stay/rehab...PCP Heather Sharp, but saw Cody Tripp/Nurse Practitioner...Set up numerous tests, but faxed IMPORTANT REFERRAL ORDERS for Cardiologist Appt & Neurologist Appt (THANK GOD we kept copies) to TWO doctors in the network...just EACH DR RECD Order for the other....After trying to make appts at both for 2 days & over 50 (FIFTY CALLS WITH NO CALLBACKS), one rep (Maria) at Cardiologist office found receipt of wrong order.. finally!...Now her prescriptions that were supposed to be ordered at her pharmacy (and there are many) haven't been received at Pharmacy as of this date. What a nightmare! RUN...don't walk..AWAY from this non-caring Medical Office. What happened to Customer Care & kindness! Thank God my husband & I are cared for by Mayo! MOST NON-CARING, UNPROFESSIONAL GROUP OF CAREGIVERS I have ever seen in the past few years of her care. Deb Strickland Mandarin

I went in for a annual physical which is supposed to be covered by my insurance. This was my first…read morevisit but they didn't give me a physical at all. Didn't hit me on my knees, look in my ears... nothing but charged me like $300. I set up automatic withdrawal for the nothing I received but they keep sending me bills.

This place is behind the new Chick-fil-A and the two-story medical building on the first floor to…read moreyour left. I came here because Quest labs is my insurance preference. I was a bit hesitant after seeing all these reviews about even walking in the door. I sucked it up, put on my big girl pants and went in at 7 AM at my appointment time to get my blood draw There was a woman standing at the kiosk assisting someone who was trying to check in and then she also assisted me as well before she called back the next customer My appointment was for 7 AM and I got there about 6:50 AM and I was called back at 6:55 AM and the woman was very thorough and sweet. Asked about plans for the weekend. Just a little talk to make you not feel so much anxiety that I typically have when I am in situations like this. I told her to use whichever arm she wanted she put the tourniquet on, found a vein right away and with one little Pinch a few minutes later, she had all my blood and I was out the door. I know a five star review for a blood drawing lab isn't what you would typically give five stars for, because let's face it, nobody wants to get stabbed with a needle, , but everybody I encountered as well as the service I received was five stars.

I would give them a 0 if I could. The waiting room system is diabolical if you're fasting for blood…read morework.

Just wasn't impressed with the doctor. She obviously doesn't believe in hormone therapies, which I…read morefound odd. And I had to wait close to an hour to be seen.

I have gone to this office for my yearly exams and have never been impressed by the staff's tact or…read morebedside manner. During my most recent visit, I scheduled to have an IUD inserted. No one informed me that the woman performing the insertion would be unable to administer a cervical block (which was recommended by friends and family who had the procedure done there as well). I let it go, but upon meeting the doctor performing the insertion, I was quickly annoyed. She was incredibly rude and dismissive of my concerns. She was unable to properly insert the IUD (not due to fault on her part), however she continued to try, leaving me in extreme pain and uncomfortable. Given her dismissive remarks at the beginning of our meeting, I was not sure when I should call it quits. Finally, I started crying from the pain and she stopped. I then attempted to schedule another appointment. This process was drawn out over 2 weeks. First, I kept hearing the message that plays when the office is closed, even though they weren't. When I finally got ahold of someone they said they were working on it, but couldn't do anything to help me. I kept calling multiple times a day. Finally, someone got ahold of the scheduling people. They had a question for their supervisor and would call me back. Of course, no one did. As I said, this went on for 2 weeks until I finally managed to get an appt. I scheduled my next appointment through this office with the actual OBGYN downtown. My appointment was set for a specific date that I would be able to travel into town as a college student and at 8:30am. I made the trip back to town and never received a confirmation call as I normally did with the office. So I called the day before my scheduled appointment and was rudely told the appointment was for 2pm the next day, not 8:30am, still downtown. Annoyed, I said okay and made new plans to get downtown. Upon getting to the downtown office, the receptionist informed me my appointment was actually TWO weeks away. I was incredibly frustrated given that I had JUST confirmed the day before. Fortunately, the downtown office was incredibly understanding and squeezed me in. The Mandarin office is, however, incredibly unprofessional. The medical team made me feel uncomfortable and dismissed, while the remainder of the staff was continuously rude over the phone and failed to inform me of appointment changes that they were making without consulting me.

My boys have both been going here for years and we love Kristen our dentist. The staff has been…read moregreat at setting their appointments and do a great job on their cleanings. We will continue to see her for their care

Avoid Great Expressions Dental on San Jose. Bad practice managers…read more We walked in great expressions dental center at 12420 San Jose blvd. Jacksonville FL 32223 and signed in for our appointment. The woman, Brooke, handed me a bill for $165. Surprised, I explained that my child has Medicaid as a secondary. She said you have to pay this first or we WILL NOT see him, then we will credit your account when Medicaid comes through. She said they would not refund my money directly, only credit the account. I reminded her that my other son had the exact same thing done with the same insurance and same doctor just a few years prior and we were not hit with a surprise bill. She said this is how it is. She did not double check our insurance, she did not try to investigate. Just threatened to cancel his appointment if I did not pay. Upset now, I said Well, obviously then I have no choice since he needs this work done. I signed the paper and attempted to give it to the woman I had been talking to- Brooke, but another woman came from behind her and said Well NOW your procedure is cancelled because you are rude. I had just heard the threat of my child's care being cancelled two times and I'm not supposed to be upset? And now here's a new reason for cancelling him?? It turns out they had the incorrect insurance. They never collected my insurance cards, they never bothered to investigate why this was so different from my last son's experience, they just said I was rude for questioning and being upset by an unexpected bill and cancelled his appointment. We've had so many appointment cancelled without even knowing until we walked in- We left due to poor office management before, and we only came back here for Dr. Moore to do my son's extractions. Man was that a mistake. Do yourself a favor and go somewhere else.

I saw Dr. Khadour a couple of weeks ago for not the first time, but for the last time. As other…read morereviews have pointed out, most of my concerns were dismissed or glossed over. I came to her a few months ago with many symptoms that I have been having for a long time that all seemed to happen around the same time. She pinpointed specific symptoms rather than looking at the big picture. My health has had a huge impact on my life this last year and it has also affected my mental health. Dr. Khadour barely inquired about my symptoms and brushed most of it off and suggested another round of bloodwork. Don't get me wrong, I understand the importance of bloodwork but to not even investigate into the symptoms that I described shows her obvious lack of knowledge and/or lack of empathy. We as a society come to these over paid doctors hoping to be listened to, understood and taken seriously but end up leaving their offices with nothing to show for it. We come to them sick and ill, with our lives interrupted by not being able to function and work. We pay and are at their mercy. A lot of us don't have the options or money to go elsewhere. We are literally sick and tired of not being heard. This has been one of the worst years of my life because so many doctors don't put in the effort to at least work alongside us to find solutions. It doesn't matter to them because at the end of the day, they pick up their bloated paychecks and forget about us. I feel bad for the doctors that actually dedicate their lives to the betterment of their patient's health because doctors like Dr. Khadour give them a bad name and creates divide and prejudice. Our last 5 minute appointment together concluded with her patting me on the back saying "I hope you start feeling better". Dr. Khadour, I am Kha'done.

I went in with a complaint of hypertension and was planning on making this my primary care doctor…read morebecause she is closer to my house than my other dr. She took the bare minimum Amt of time with me and didn't even get my whole history or any of my other complaints that a Dr might be concerned about with a patient that has been having issues with blood pressure (180s/110s) and hasn't been seen in 3 years. To top it off, the dr and her MA didn't even take the blood pressure correctly which is why they were getting 120/80. Really?!?! I am a nurse. These things matter!!! I will never be back at this location. The other doctor is worth the drive!!!!

The care was outstanding all the way from start to finish. The Doctor Zalcberg put forth a high…read morelevel of effort to deliver results. The support staff was very professional and pleasant, Maye Pena is outstanding, caring, the best nurse ever. I highly recommend "The doctors Center ". Great JOB !!!

The place is crowded with walk ins who are very sick. After waiting 2 hrs I was put into a room…read morenext to a dirty germy trashcan. I became very ill 3 days later with COVID