The Southside Health Center is part of Daily Planet Health Services, a fully integrated health care…read moresafety net provider. I've been to this clinic at least 8 times since January 2015, and am always amazed at the level of care offered, and the professionalism of the staff. I like to sum up reviews with a single word, and for the Southside Health Center, the word is "inclusivity." Services offered are general medical services, pediatric, dental, and behavioral health. I am unaware of the full scope of services offered, but I would recommend SHC to anyone, irrespective of their means. The interior is squeaky clean. There are always sufficient receptionists to accommodate both the English and Spanish community. Additionally, they can provide translation for a large number of languages, including French, Portuguese, Creole, and Italian. The parking lot can be crowded at times, but it has never been too full for my car to fit in.

My mother arrived at 7:50 , an African american women with a pony tail on 01/02/2025 sat at the…read moredoor and stared at her for 5 minutes while she was at the door. The policy says online that if a patient arrives and walks inside before 8pm they should be granted services. This was a horrible experience and would not ever recommend this location to anyone to work or be serviced.

Monday 1/28/19 1:27…read morearrived - greeted by receptionist who was working with someone when I walked in. Not a long wait at all. Less than 5 minutes. Receptionist was very nice and professional. My co-pays was same as a specialty doctor. It is important to ask if they are in-network. Clean waiting area. The young lady that took my blood pressure, pulse and tempature was very nice and professional. The overall look of this place is really nice. My room was clean and welcoming. The doctor, Dr. Carla McLain, was awesome. She was very confident, knowledgeable, and professional. Very pleased with this clinic. I was all finished by 2:15pm . **Update 1/31/2019 They called me 3 days later to check on me! That was awesome customer service.

I have never had a problem with this Clinic or the people that work there, and I have been going to…read morethem since they opened. My PCP is always too busy to see me within two weeks. They can be crowded but that speaks highly of them.

Awful place do not care go anywhere else they treat you like a pos not a person .If your…read moreexpectations are to feel any better your sadly mistaken. They could care less if you hurting there leave you in the same condition as you came. Ive been to vets that treat the animals better!!!!

The Dr here was truly great... I wish I remembered her name! I went in with my child and they…read morehelped so much and put me and her to ease. I know it was a busy time-we waited a few hours but it was urgent and I was just glad they got me in-helped with care and kindness-What a relief. Thank you!

If you make an "appointment" online there's no guarantee you will be seen at that time. The only…read moreguarantee is that you will be seen sometime before they close. I waited 90 minutes after my time slot only to see someone who asked for my entire medical history before their PA would see me some time later. They could not tell me how when that would be. Just sometime before they close. This Med Express facility is now operated by Bon Secours, and apparently they do not have patient records from Med Express, Sentara or UVA. By contrast, Sentara's Urgent Care on High St was able to see me immediately, had access to all of my medical records and the care was excellent.

Minute Clinic was great! I needed to get some vaccinations and it was super easy to make an…read moreappointment through the app. I checked in at the kiosk when I arrived and was immediately taken back by the NP Liz. Liz was super nice and made me feel really at ease. She took care of my paperwork quickly, gave me the necessary vaccines, and got me on my way. From check in to check out, I was there less than 15 minutes. I was a little nervous about the needle, but I didn't feel it much at all. She was great! I would definitely come back to this Minute Clinic in the future. I'll just make sure to make an appointment to avoid a long wai

Never go here i came here to get an infected wound checked and have been sitting here for 3 hours…read morenow. I will never come back here i dont even trust what they told me. Never ever go to this place for health care. The pharmacy is fine here.

They all showed a Spirit of professional care and concern toward me. I would give a recommendation…read moreto those who ask whom I am connected to. Internationally, nationally and locally. They show and move with a great team Spirit. HyTechQualityPestControl Co. Inc. Keith Michael Johnson C.O. O. HyTechQualityPestControl Co. Inc. Keith Michael Johnson C.O.O. (GODS humble steward and servant)

Wonderful from start to finish. Most urgent cares are pretty bad but here the staff was incredible…read more Very attentive and caring to my needs. Great "bed side" manner. I will definitely come back here the next time I am in need. Much better than my last visit here

Ok I'm here from Texas visiting family and to make a long story short got injured at a nail salon…read more I came to the clinic and could not have been treated better. Very clean. Staff are very professional and genuinely show care and concern. I was in and out within 45 minutes including checking in. Prescriptions sent electronically. Very impressed with this place. If I need medical care again while here, I will definitely come back here.

I scheduled a same-day appt online, check-in process was easy and front desk staff was very…read morefriendly. It took 45 minutes to triage me and then another 10 minutes to take me back. The PA (Sanjeev Singh)came in to see me within 5 minutes and spent 15 minutes with me. He was very thorough and had a great bedside manner. My entire visit from check-in to check-our was an hour and a half. I felt like the time was very reasonable especially since they were busy and I've spent around the same time in my PCPs office. All the staff were professional, polite and very helpful. I'd recommend Righttime to anyone.

I've come here twice within the last 6 months. The first time I came here was back in November to…read moreget my Flu shot. I found this place by looking up the nearest location my insurance would take and this was just a 7 minute drive. On their website you're able to see how long the wait time is and schedule yourself for an appointment if you like. You can't choose your time slot tho, you just kinda reserve and you get whatever's available. The whole process once you arrived was a breeze. On my most recent visit I came to do a wellness check up so I can get my wellness dollars through my employer. I didn't schedule myself this time but luckily when I showed up there wasn't a wait time at all. I brought my voucher and form that needed to be filled out and the lady who was there helped with all of that. I didn't spent a dollar on either visits because my insurance covered it all. Literally paid me to get a check up. Pretty convenient spot for me.

I visited this minute clinic for a simple flue test. And was charged for $200, including $129…read moreoffice visit and $70 test. Apparently, every time you visit CVS minute clinic, you will automatically get charged range from $99 to $129 before they do anything to you. I called the billing department and the office to understand what this $129 fee is for. I was told that this fee was for talking to you about your symptoms plus the time they spend on you. So the longer you stay, the more the charge at the minute clinic. Just be aware of this before you choose the minute clinic. It doesn't save money compared to urgent care and emergency care. The only advantage is that you can reserve ahead on the same day. But for people who decide to drop in, you may still need to wait for more than an hour.