Incompetent physicians and incompetent billing. Biling department submitted wrong NPI and wrong…read morecode multiple times - even after Anthem reached out to explain what was needed. Ended up filing with Better Business Bureau. Additionally went to another physician that that stated I needed strong antibiotic for bronchitis when this group did not want to give antibiotic at all. Don't chance this group with your family.

There is no care or concern for patients here. Horribly insensitive, bureaucratic, and dishonest…read moreabout care available and administered.

Walk ins are booked so not available for walk ins - do Not…read morego there. bon secours was quick and easy and did take walk ins!

Service and your kiosk accuracy I applied online for a dot…read morephysical, which the kiosk prompt me to come in and they do walk-ins after driving 45 to 50 minutes I tried signing into the kiosk and it told me that there were no more appointments available. So I waited for the doctor on staff after she showed up. She told me that there were no more appointments available because she had two appointments scheduled for 1230 and 130 which the was already taken care of the 12:30pm still haven't showed up before I exited the store. This will be my last time ever shopping at CVS, I said that before and still gave yll a chance but now I'm done.

The tvs are blasting in the waiting room so if you are feeling poorly that's not going to help…read more The receptionist was fine albeit curt. The lab tech who took my vitals asked me if I wanted to see a Dr (what??) and also didn't understand when I said I didn't know the date of my last period because I had a hysterectomy years ago. He asked me what a hysterectomy was. So yeh. The Dr came in without so much as a "hello" or "kiss my a**". This guy mumbles or has such a thick accent that I couldn't understand a word he said so I waited until he printed out the little directions to see what his diagnosis was and what to do about it. Total cluster. I should have waited to see a real doctor during the week I suppose. Also they printed out something about high blood pressure for me. My blood pressure was 121/66 -?

We have used this facility for 20 years. They haven't cleaned or remodeled since so the cleanliness…read morehas dissolved quite a bit. Another issue is the staff taking up all the close parking spots negating customers to having to park farther away. Not good for customer service. If you don't care about pt's before you get to work, you're not gonna care for them inside.

9 am on a Sunday and no one opened clinic. Unreliable hours. Not impressed. Called phone number to…read moretry to get more information but the hours were listed as 8:30 to 4 talked to a live person at the Hull street location who did not know why the Charter Colony location was not open. Left and went to another urgent care.

The young lady running the desk could not have been more uninterested in her job…read more The nurse practitioner, while pleasant, didn't listen to any of the medical history I provided (as evidenced by the paperwork I left subsequently left with), misdiagnosed a fairly common condition that could easily be resolved with a standard prescription. Instead prescribed antibiotics (grossly over-prescribed). Ended up having to schedule a 2nd visit with a "real" doctor who did indeed prescribe the necessary remedy. I think my time would have been better spent consulting a random toddler in the grocery store.

This has always been a little hidden urgent care gem. The people are usually very nice and the…read moreplace is pretty empty. The perfect spot for when you are sick and want to get in and out without waiting. They also offer appointments. So I made a Sunday appointment and 15 minutes later I received a call back, that the establishment did not have a provider on staff for the day (ie: doctor etc). Ok no Sunday help for me. I was able to reschedule for the morning. The waiting room was virtually empty and I still had to wait 35 minutes from my appt time before I could meet with the nurse. But once you are back there, things roll fast. And they have some of the best Drs. So even though you will wait, even with an appt... it's a great place to go when you are sick

Do not go here they will just rip you off for money. No one there should be allowed to practice any…read moretype of medicine definitely bottom of the barrel people and Dr's who can't get a job at a real office. I went in for my dot physical they scheduled it went threw the whole process to find out the Dr that was in that day doesnt do them, I was told to come back two days later to see the Dr who does. I was told I wouldn't be charged for two visits since it was their mess up. We'll wouldn't you know now I payed for the first and second visit $200 for a dot physical that should have been $100 and done in one day.

I gave one star only because there isn't an option for zero…read more Family Practice Associates was my primary care provider for the past six years--and prior to that, I was a patient there for another seven years. Unfortunately, my most recent experience ended that relationship. During a recent visit with a PA (whom I was seeing for the first time), he relied on lab results that were over 15 months old to conclude that I needed to be placed on a statin and switched to a different blood pressure medication. What was particularly concerning was the complete lack of a measured, evidence-based approach. A reasonable starting point would have been: "Your last labs showed elevated cholesterol--let's order updated labs to see where things stand today and then discuss next steps." Instead, the conclusion was immediate: I should begin a statin. For context, I scheduled the appointment simply to refill my blood pressure medication and request updated labs to evaluate several health markers I've been actively working to improve over the past year. Without asking how my current medication was working, the PA stated he wanted to switch me off Losartan--apparently unaware that another physician in the same practice had already adjusted my medication two years ago with excellent results and zero side effects. When I pointed out that the lab data was outdated and that I preferred to obtain current labs before making medication changes--particularly starting a statin--I was subsequently dismissed as a patient. Not for nonpayment, not for disruptive behavior, but for questioning a recommendation and asking for updated clinical data. Professionalism: none. Bedside manner: unacceptable. A special acknowledgment goes to the "Practice Manager" for finalizing what was already set in motion. The approach to patient care, clinical judgment, and basic professionalism here is deeply lacking. There are far better providers in the area worthy of a patient's trust and investment.

Dr.Raymond Decker is an excellent doctor. I have been going to his office for many years, and he…read morehas seen me through several hospitalizations. My daughter loves him too!

I give St. Francis 5 stars for doing what they can to keep all safe during this Pandemic…read more As you enter the hospital you are stopped ... for covid screening. ( temperature taken and ask the covid questions) If you are cleared to come in they give you a band letting all know you passed the screening.. Oh and the Valet is closed of course.

Ordered the steak quesadilla, meat and veggies were alright but lots to be desired in the cheese…read moredepartment. Way too much of it and not cooked enough. Also not very flavorful. Visited the hospital because my mom got a hernia. Doctor squeezed her hernia and proceeded to say it wasn't bad and for it to be taken care of later, by that time it strangled itself and she had to get part of her intestine removed. That hernia is the second worst pain she's felt in her life; up there with intussusception. Worse than childbirth. Wish they listened to her screams of agony or put a little more effort into their steak quesadillas.

Healthcare and staffing has deteriorated over the years I have been there. Many years ago when I…read morestarted there with Dr Susan Scharf, the care and attention to detail was wonderful. There is no assistance offered by staff to transition to another practice. Very unprofessional way to run a practice

BEST EVER! It is comforting to know that my doctor and…read morestaff is always looking out for me, and that I can see her when I need to. The ultimate in medical care, and access to specialists that are the best of the best! Yes, there is a membership fee, but I am glad to pay for the assurance that my medical team is there for any health concerns that may arise. Highly recommend!