Very friendly but very slow service, the nurse that I saw was wonderful but they need more staff…read more Dr. John was great to work with too! Sasha promptly got me my paperwork after too There also was a glitch in the system and I was informed after waiting for nearly an hour up front that their system said I had already been seen, I said I have not yet been seen then was informed it'd be a few minutes. The nurse that saw me promptly gathered info and vitals, then I got to learn the entire layout and had time to memorize all of the items in the room I was waiting in from how long I got to stare at the wall. Overall I would not recommend this place solely for the timeliness and paying a good chunk of money (self pay) to wait in a chair. I hope this steers you in the right direction and that this serves as good insight for this location to improve.

Wait time are absurd. Staff wasted time conversing on unprofessional topics. I was waiting for 2+…read morehours. Clearly respect for the customers and their time is not a priority. Definitely don't recommend.

The wait is horrible. You will pay $135 (self pay) to be waiting in a hot exam room for over an…read morehour. Go to a different Total Care!

The wait times is just bad. Even with an appointment. About…read more40-1 hr wait with appointment.. Good service, nice nurse practitioner. Time management definitely needs to be addressed in next meeting for patient satisfaction. I shouldve read the reviews first prior to scheduling. Overall, ok experience.

I made my appointment 1 month in advance. The day of why have I watched them turn 1 person away and…read moremy appointment was 1.5 hours ago BUT I'm still in waiting room. This happened the last time as well. They suck at schedulin. Dr Nieves it shows you value your time and not your patient. Also why I hate appointments with him. The person driving me has to go to work! Shows a level of disrespect.

I would love to give Precinct Ambulatory Surgery Center in Hurst, TX a FIVE star rating; however,…read morethat one missing star has to go to the parking area. I know that this sounds petty and don't get me wrong, the staff was excellent and professional, but the parking area for the center is a nightmare. It seems that someone decided to own the parking lot and take up two parking spaces with their very nice white sports car. I had to decide whether I would ding their car or mine. It was very challenging to get in and out.

Awesome experience The nurses were prompt and helpful…read more Clean rooms and fast triaging! I was in and out within 11/2 hours.

Charged 8000 dollars to take stitches out and get antibiotic and tetanus shot. 130.00 dollars for…read moretwo pumps of soap to wash with.

I needed medical care and decided to try out this Urgent Care since it was a short drive away. My…read morevisit was on a Monday at 10A and the waiting area (and parking lot) were empty. The employee at the front desk was super nice. It did take some time to be seen though; maybe 20 min or so? (I was a walk in though and they did have some appointments). The NP was great as well and the whole visit was a good experience. I would definitely recommend them to others.

Not off to a great start. Yesterday I scheduled an appointment for 2:00 today. I walk to to the…read moredoor and there's a sign that says,"at lunch will be back at 3:00." I called and was told to just wait it out. Sitting in my car for an hour when I had an appointment scheduled is not ideal.

therapy tools are primitive and child-like. food is never on…read moretime. And served room temperature or worse . PRETENDERS NOT CONTENDERS

super star amazing photos genuine products high quality easy to work with economy…read morehandling arrived within days exceptional communication outstanding customer service great sense of humor total asset to the system promt reply for returns would come and stay again great food and excellent nurses and staff made me very happy left positive feedback thank you! aaaa thank you mindy and happy to see nick go!!! thank you also regina and thank you for calling me about my donation to your bingo sessions! met a lot of new friends and side yard with ice cold water was pleasantly great in the heat! love to all of you guys and gals. james always brightened up my day with all the great music thank you james for all you do. can't wait to see you again. god bless each and everyone of you!!!

This is in regards to the receptionist, person answering the phone, very unprofessional and does…read morenot care about helping patients to get an appt. Called one time and was told they were closing early for winter weather and someone would call me the next day. No callback. Called again, put on hold for extended time period. This office could care less about scheduling any new patients.

This is the worst experience I've ever had at a doctor's office…read more I don't recommend this office at all, find another office. 1. The front disk lady is so rude, unfriendly and not nice to patients. She is unprofessional and didn't show any respect. I didn't feel welcomed and I felt that she was profiling me. 2. Even the other nurse wasn't that friendly. 3. There is no privacy, the office is not designed to be a doctor's office, you can literally hear everything from the exam room. 4. The whole staff members including the doctor need a lot of training on how to treat patients and how to be professional. I won't be back to this office, I wish I never came to this office

After leaving Low T centers because of lies. I found this location right down the road from my…read morehouse. I went in on a gut feeling, and was met by Bill. I explained how that for over a year I was told that law enforcement and other public officials were given no co-pay but that they recently took this away. I was told that under no circumstance would this ever happen at TCT and given a number of ways that Low T center has lied and cheated clients. Last week I was told that all clients were now going to have to pay this deductible even though they had promised otherwise. When I questioned this decision they said that they could lose reimbursement rights from insurance providers by not charging this. I actually called my insurance company and they laughed out loud. They stated that they could care less about the co-pay and have no way of knowing which partner gives its clients zero co-pay. They stated a number of physicians generally practice this with veterans and such and again, unless it was a complaint, no one would know. I would tell you to also reach out to your provider and ask them. My wife, who works at Texas Health and stated that hospitals will wave certain fees, but it doesn't affect the reimbursement. TCT has been honest up until now, as far as I know but this is a complete joke and I do not trust anyone who works with this company. To tell such a bald face lie is a show of character. Do not waste your money and or time with this company. I would rather pay the entire co-pay with a company that is honest, then to waste my time with a scamming, non-truthful organization.

I am pretty self aware of my health and always try to maintain a healthy lifestyle. Over the last…read more5-6 years I have been losing focus, motivation, libido, fatigued and the will to follow thru. For someone who doesnt like sitting still and being lazy, this became an issue. Came here to see if they could do anything for me. My previous doctors all avoided hormone therapy and I was never feeling better after seeing them. They just kept giving me meds and trying to send me to a psychologist. After running tests, I found out that my testosterone has dropped significantly below where I should be at for age 36. They were very informative and thorough. They made sure you understand what the process is to regain you life back with hormone therapy. We took it slow and found the right amount to regain control over my life. I never knew some such as this could have this big of affect on my normal routine, relationships and my work. I couldn't be happier. I'm back in the gym full time, starting my own companies as I am now more focused and motivated, I sleep better and my wife is overly satisfied. Hell, she is getting shots too cause hers is low and she wants to keep up with me. They make sure you have zero to little side effects and the blood test for EVERYTHING to ensure nothing else is the cause of low T or the symptoms you are dealing with. Every week you are evaluated so they can give you the best care possible. Ever doctor and NP is well trained, versed in their field and humorous to boot. Nurses are kind and on top of their game. My question to you is, what do you have to lose?

Dr. Gladys Tse is incredible. Services provided gets 5 stars. She is kind and the nursing staff are…read morealso amazing. My only concern is their billing practices. BEWARE- they will get you and ruin your credit--even we you set up payment arrangements and have been paying them as per the plan. If you do not pay all at once when you get that bill, regardless of making payment arrangements, you will get it reported to the credit agencies and you will calls from creditors. If this doesn't sound like your cup of tea, pay all up front --do NOT make payment arrangements or go elsewhere.