Yep. It happened. This is my favorite doc-in-a-box…read more Excellent doctors that triage quickly and treat you like a person. Friendly and knowledgeable, with good treatment. They actually listen. The place is spotless, as an ER should be.sanitized. sterile. Clean. Good prices too. I was here a few years ago and the treatment was great then, too. Their services cover everything medical.its an urgent care and an ER combined. Lots of available parking. I only waited 30 minutes to get treated. What?! You heard me!! And I left with a shot in each hip and two prescriptions. Im still on the mend, but am sooooo glad we have this gem in the North Richland Hills.

They are amazing. I always go here when I'm not feeling well (virus, cold, strep, etc) They are…read morefast, and the doctors are kind. They have me out the door and on my way to feeling better quickly.

2.5 entire play throughs of Shrek the Third before we could be seen. When we checked in we were…read morenumber 2. 1 clinician on duty. I thought these rediclinics were so posed to be quicker? If i wanted to wait the entire day i would have scheduled some other time with my general prac.

fk yall for charging my account twice $180. the last time i was there was on april 11,2026 and that…read more day yall have already fking charged me and yet on april 20,2026 yall fking charged my card again. i have proof on my debts card and yall dumbass be acting like yall dont know shit about it. and putting me on call for long time and keep on making talk to billing department. i will never come to this place ever again.

Before being seen I asked what the cost of the visit would be because I had the option to go to a…read moreprimary care provider instead. I was told that the visit would cost $44 after providing my insurance information. Two weeks later I received an invoice for $177.00. In my opinion this is criminal. There is no honest business model where a price can be quoted that is just an arbitrary lie and people can be expected to pay more at a later time.

Do not go here. 10/10 do not recommend. The staff is unreliable, unfriendly, they are slow and wait…read moretimes are excessive. Expect to repeat yourself to everyone. You will give the same information more than 3 times at every level. They do not listen to you. When you finally see a doctor, the bedside manner is non existent. They talk as they behave, they do not have your best interest at heart. The level of care is sad and disappointing. I was so upset with my level of care that I asked for a refund. It is no surprise that months later my issue remains unresolved. The type of care you will get is equivalent to writing a check for services not rendered. Poor quality care period.

I needed medical care and decided to try out this Urgent Care since it was a short drive away. My…read morevisit was on a Monday at 10A and the waiting area (and parking lot) were empty. The employee at the front desk was super nice. It did take some time to be seen though; maybe 20 min or so? (I was a walk in though and they did have some appointments). The NP was great as well and the whole visit was a good experience. I would definitely recommend them to others.

Cannot recommend this place at all. Took my kid here for a deep cut. They used a tiny bit of saline…read moreon gauze to dab the wound. Then poured glue in the wound and strips on top of the wound but didn't pull the skin back together. Took my kid to our main doctor today and they had to re-clean the wound since it had been done so poorly. They found grass still in the wound from the initial accident. My doc also got my kid on antibiotics since the cut happened on a screw from outside. The care quality here was negligent. Medical staff was friendly. The office staff wasn't particularly warm but they weren't rude and they were efficient. The office looked clean.

very nice people work here, trying to help always, …read more. excellent job .... they don't care about the idiom, they always try to help you ....

My wife went in recently. Dr. Strange, Javier and Jessica took great care of her…read more They continue to do an excellent job in what they do. Keep up the great work!

DO NOT DO BUSINESS HERE. I hate that my original doctor retired because I have never dealt with…read morethis much hassle before. They require constant visits, and it feels like nothing but a cash grab. I've been on medication that works great for me. However, when it came time for my refill after 60 days, I was told I had to come in and pay $145--for what? The medication works fine. I followed their instructions back in December, refilled my meds in February, and now it's May and the same issue again. With inflation and the rising cost of living, who can afford to pay out of pocket every time just to get a refill? And let's not even talk about the cost of the prescriptions themselves since I haven't met my deductible. Please explain why an in‑person visit is required for refills within a 60-90 time frame? Every refill requires another appointment, regardless of whether the medication is working. It honestly feels like they are milking patients. I only see these people for one thing yet they want me to come in for other services. Why? I only want to see you for one thing. They then said, I would need to show them proof of getting wellness services else where. Why? I don't have to prove anything to you'll. I only see you for 1 thing. So why the hold up. If the money went toward improving the office, it might make more sense--but the place looks untouched since the day they moved in, likely back in the '70s. It's old and outdated. Trust me--if you value your time and money, go somewhere else. Find a provider who cares more about patients than padding their pockets. GREED IS RUNNING THIS OFFICE.

Dr Elmore and Mike have been taking care of our youngest (26 year old) son for 5 maybe 6 years now…read moreand they are the greatest. Delores and Ian who have had to deal with me should get a raise! They truly are a great, caring clinic and they take care of one of the most precious beings in my life so I wouldn't trust just anyone for his Healthcare.

July 4 th weekend stepped on a dirty nail pretty nasty puncture wound in East Texas so I drove…read moreback to be seen at Complete Care. I'm an old ER RN so I knew the ER would be crazy, but I know a puncture can get really bad quickly, I received excellent care from an extremely experienced Doctor and great staff without the craziness and all day wait time of the ER at the hospital, I even received follow up care! I've used complete care for fractures, asthma etc for family and myself. The care was impeccable as always thanks you! Dr Lepak is amazing !

1 Star -- Completely Failed by the Level of Care…read more I genuinely do not understand where the numerous five-star reviews for this facility are coming from, because my experience was nowhere close to five-star care. I specifically chose this facility in part because their website advertises ultrasound availability. After arriving, however, I learned that an ultrasound technician was not actually there and had to be called in. When someone is choosing where to seek urgent medical care, advertised diagnostic capabilities matter. I came in with significant left-sided pelvic/ovarian pain and a complicated medical history. I was completely honest with the physician about the pain medications I am already prescribed and why I take them. Instead of feeling like that honesty helped my care, I immediately felt judged. His demeanor and facial expression noticeably changed, the examination felt rushed, and he seemed eager to leave the room. The nursing care was equally concerning. They attempted to establish an IV seven times without success. I was stuck seven separate times, and I did not receive so much as an apology. Based on my experience, I had serious concerns about the level of competency and training demonstrated during my care. I was eventually given one Toradol injection. The physician had told me he would address my pain, yet I still had to specifically ask for pain relief. The transvaginal ultrasound was excruciatingly painful. Ironically, the ultrasound technician who had to be called in was one of the only people who actually advocated for me. She could clearly see the amount of pain I was experiencing and advocated for something stronger to help control it. More than 30 minutes later, I still had not heard a word from anyone regarding that request. I wasn't given a call light. I wasn't connected to continuous vital-sign monitoring. I was left alone in a room in significant pain without meaningful communication about what was happening or what the plan for my care was. I was also extremely disturbed by what I witnessed regarding patient privacy. Nursing staff discussed another patient's medical information inside my room and used that patient's first and last name. Regardless of the technical circumstances, patients should not have to hear identifiable information about another patient's care, and it made me seriously question how my own private medical information was being handled. Most frustrating of all, the ultrasound confirmed multiple cysts on my left ovary, exactly where I was experiencing significant pain. I did not come here without a legitimate medical concern. The only two employees I can genuinely compliment are the receptionist and the ultrasound technician. Both were compassionate and professional. The ultrasound technician, in particular, recognized that I was hurting and actually advocated for me. I chose this facility because of its extremely high reviews and because it appeared to offer the diagnostic services I needed. I expected compassionate, competent urgent medical care. Instead, I experienced seven unsuccessful IV attempts, inadequate communication, serious concerns about patient privacy, inadequate pain management, and a diagnostic service advertised as available that required someone to be called in. I came here looking for help. Instead, I am leaving feeling judged, ignored, and defeated. I have absolutely no idea where all of these five-star reviews are coming from, but mine certainly will not be one of them.