This urgent care office has set the standard of a great experience. The check-in process was easy,…read morejust provide your health insurance card and ID. The waiting area has comfortable chairs with snacks, coffee and water. The nurse and doctor did a great job cleaning my cut and made sure I was comfortable before getting stitches. Before leaving, they gave me a bag with extra bandages and supplies.

Terrible experience with the front desk staff. The receptionist, Chris, was completely…read moreunprofessional, dismissive, and lacked even the most basic customer service skills.When I arrived, Chris was chatting with a coworker and actively ignored me for several minutes before rolling his eyes when I tried to check in. He spoke to me with a massive attitude, loudly questioned my insurance out in the open (violating my privacy), and refused to help me resolve a scheduling mix-up caused by the office itself.No one who is already sick or stressed should have to deal with this kind of arrogance and hostility. Management needs to seriously evaluate how the front desk treats patients. I will not be returning to this practice.

Another great visit to the clinic It is so hygienically…read moreclean and very comfortable Everyone here is so kind and friendly I would recommend it to anyone living in this area Thank you all for your services We need more staff like yours Jackie s

Great medical care completely overshadowed by an incompetent and dismissive billing department…read more ConvenientMD submitted my claim with an incorrect code, causing my insurance to deny it. After spending hours on the phone with said insurance, they literally explained exactly how the office could correct the issue and resubmit the claim properly. I then spent HOURS trying to communicate this to ConvenientMD's billing staff, only to be told they would not fix a coding error THEY made. Not "could not." Would not. They knowingly left me responsible for charges created by their own mistake. What makes this even worse is the complete lack of accountability and communication. They advertise email responses within 24-48 hours, yet days later there was still no response at all. Patients should not have to act as middlemen between an urgent care and an insurance company because the billing department refuses to do its job.

There is no "walk in" here. I checked in for a walk in on a kiosk, was told it could be an 80 min…read morewait. I waited 90 minutes and then asked the doctor when I would be next, he said that the walk ins are only taken when appointments are canceled, so it could be hours or never. Complete waste of time.

Was in and out in 20 minutes! I made an appointment online the day before. Did a pre check in ahead…read moreof time online and then didn't need to deal with insurance cards or payment, which I actually didn't need to pay anything! The doctor I was, Laura Wesley was great! She was able to see that I had a sinus infection and gave me some antibiotics. It was more convenient for me to have my script sent to Walgreens which is closer to my house and she was able to do that no problem! I even got a print out summary of my visit. I will definitely be using this place again.

Great place! Great…read moreservice, Friendly staff - They are very responsible and did all the possible tests to be accurate about my results and treatment. Dr. V is seems to really care about his patients. You will be in good hands once you walk in there!

Ridiculous wait time of three hours. Promised 45 minutes to 1 hour wait. Inquired about the long…read morewait and was told the "doctors" were at lunch. Poor time management and communication with patients. Not impressed, not recommended, and will never return.

No workers here to speak of. Grossly understaffed Long wait Will go to urgent care south…read moreBellingham like I usually do in future. I Never waited more than 10 minutes there to be seen. Should have known better after finding out this was part of Reliant. Just told by worker there is never more than one provider here on any day. Certainly just a crapshoot for level of service. Never again here.

They used to be good when they first started- I don't know what went wrong…read more The last time I was there (last October and I would not go back) it stated online that the wait time was 20 mins. It took us 10 mins to get there bc we were already in Milford, and I had to wait 2 hours. Thought I was at the ER for the moment with that wait time. 20 mins versus two hours is unacceptable. Additionally as another reviewer said you wait and pay your copay and you're telling them you have had sinus pain for 3 weeks and the PA says wait another week. Sure bc lets make this sinus infection worse. She told me to take Tylenol and over the counter Flonase even when I told her Sudafed and Advil weren't working. She told me that everyone that had come in that day had similar symptoms and it's a virus. Just guessed at it. Meanwhile I call my allergist he takes a ct scan of my sinuses as it had been a while and I indeed was showing a sinus infection - so he put me on augmentin. I saw this place on the 29th and he got me in on the 31st and said they got this all wrong. Just go to your real primary care physician or specialist as I did in this case. Yes it's easier to just walk in on a weekend when your doctors aren't in - but in the long run you'll be seeing your own dr after your visit here and you'll have paid two co pays at this point. Sad to see this place go downhill like that.

I've been familiar with MinuteClinic for years since I used to work at CVS and have gone to then…read moreseveral times in the past. This review is for my visit yesterday on 2/5/17. I haven't been feeling well for a while and yesterday I hit a new low. I hadn't thought about going anywhere until I stopped by CVS to pickup some prescriptions. I noticed there was next to no wait at the MinuteClinic and decided to sign in. The sign in process was easy and it was great to see that you can now schedule your appointment and save your place in line without waiting. I was greeted by the nurse practitioner named Danielle. She listened to all of my concerns and was super friendly with a great bedside manner. Within about 10 minutes (would have been less if I wasn't so talkative) she figured out the problem and sent the prescription right away to the pharmacy onsite. It was an easy transaction and I am grateful for the convenience during a time where I truly felt terrible and would not have wanted to wait hours to be seen. I highly recommend it. If you're wondering how long the wait will be, check out their site and be sure to reserve your space in line!

From the owner: MinuteClinic® in North Smithfield is a healthcare clinic offering patient services 7-days a week…read more Our healthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Nurse practitioner very knowledgeable and friendly. She recommended some over the counter…read moremedications and also gave me a prescription and I was finally feeling better. I will definitely go back and have been recommending Minute clinic to all my friends and family!

From the owner: MinuteClinic® in NASHUA is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

After noticing a 3 hr wait time Friday, I decided to hold off until first thing Saturday morning…read moreand showed up early. A. McLaughlin took me right in, as there was no one else waiting, and she was attentive and caring.

I was Extremely impressed with this location! I needed To be seen a couple days ago and then went…read moreback today as my symptoms were worsening. Sunday I saw Amanda who was very compassionate about my ailments and was extremely helpful in guiding me to get better. Today I saw Leena who also was very compassionate. The day was very busy and she was running behind a slight bit and she took the time to let each of us who were waiting know before she took her next patient. She did not make me feel rushed at all when it was my turn in the office. She took her time talking with me and making sure we discussed all options. Both practicioners treated me as if I had always been one of their patients and not just a walk in. Thank you both

Had a wonderful experiences! Serena was exceptional, she did an amazing job helping me through the…read moreprocess. Would recommend this place 10/10 times !

Urgent care speed of being seen and efficiency of intake were fantastic!! Serena was the best at…read morethe front desk. Medical care and treatment was wonderful. My wife's condition was treated and she was released with detailed follow-up instructions. The waiting room is large, clean and quiet.

Even though it says, URGENT CARE, ON THE SIGNS, I was just told it is not. I noticed they were…read moretaking people in who arrived after me, and I asked why and was told they are not an urgent care they are a primary care. In a rude tone I may add. I asked how long a wait and was told we dont know but we will let them know in the back with a smirk on her face. She turned first to the other rude on and said, are they seeing urgent cares? Girl who took my insurance card had an issue with it and I asked what is the issue and she in a rude tone said, I am trying to find out. No customer service, they are doing all who go there a favor by seeing them. Do not go here go to Easton, much nicer and professional there!

I have been going here a few years to see Rachel Cox and love it! Getting a appt is easy and she is…read morealways on time. Her assistant is very quick to call or email back with any questions I have as well . Highly recommend