Do NOT bother coming here if there's ANY chance an x-ray might be needed. They share a floating…read morex-ray tech with other clinics, so be sure to ask them BEFORE you go if they can do an x-ray on the day and time you're going. Because they were the go-to location listed on my health insurance, I had to drive from 110th to 135th, pay $65 for a TOTAL waste of time and money there, then drive back to 119th & Pflumm for another wait, and an x-ray. Then told I have to go back to 135th St. to get anything taken care of!

Always happy to come to the Advent OP urgent care for any urgent health issues. Very satisfied with…read morethe doctors and nurses here. The center is always clean, and the staff is kind. When I am here, I know they will take good care of me. 100% recommend it to everyone!

Signed up for a slot to be seen because I was worried that I had a punctured ear drum. 7/17/2022…read more The nurse practitioner called me before I came in at 9:12am. She was very dismissive and even after hearing what happened to me the last time I had a puncture (horrible pain, horrible bilateral infection, had to have a procedure done by an ENT, 3 rounds of antibiotics, pain meds, couldn't hear, and panic attacks), told me she would not prescribe an oral antibiotic because it was too soon for an infection to have developed and "that's not how antibiotics work." She stated that even for a perforation, ear drops are not recommended. When I asked what could be the possible reason that I was in excruciating pain just 4 hrs after the rupture happened last time if infections take 2 days to develop, the response was "It doesn't look like you were seen by anyone in Saint Luke's Health System for that, so I would be unable to comment on what happened before, I can only address what's happening now." She said there would not be anything she could do for me since I did not have an infection yet. The implication was clearly "Don't come in." Not a bit of compassion. I saw a doctor at a different urgent care who told me the nurse practitioner's medical advice was INCORRECT and unprofessional. She was concerned that it was someone in her system and if it had been she would have "called and yelled at them". Her words. My drum was not perforated, yet the doctor prescribed me antibiotic ear drops prophylactically based on my history. I would not trust the bit@h you have working there to treat my DOG. In the words of Big Sean, "I don't fu$k with you, you little stupid a$$ bit@h I ain't fuc$king with you."

I came here after visiting Concentra, where the ladies there were so rude. At Saint Luke's, you…read morewill be treated so nicely and professionally. They work with you and whatever you need will get done. If I lived here, I would go here for the services they offer. Very friendly and helpful.

Dr. Ronald Graham has been my family physician for over 6 years now. He is fantastic! He takes…read moretime to explain everything to me, has a very pleasant manner (always) and I trust him with my life. The walk-in clinic at this location has saved me MANY times! I have an 8 yr old and a 9 yr old, and you know they keep me busy back and forth to the doctor! Quite often, I need to see someone right away, and their regular pediatrician is on call at this location once a week, and I tend to set appointments for the kids to see her here instead of in Olathe by the hospital. (I live in Shawnee, so the convenience of the drive is much better!) The walk in is awesome, the doctors and nurses are all awesome!

For context, I have serious ADHD and wanted to get medicated. I tried weed to do SOMETHING for it,…read more(not the best idea) got addicted, got off of it, relapsed, and have as of two months ago quit fully. I was treated like a junkie when talking about medication. I was medicated and diagnosed with adhd in the past but a 40 mg vyvanse prescription scarred me for life as a middle school aged kid. They wanted a drug test. At the time, I had been smoking. I admitted that, and they promptly denied me care because they said I'd sell it in college. I have my diagnosis. I gave yall my diagnosis. Is that not the requirement? I even offered to quit, take a drug test after three weeks, and come back. They denied that too. All because Dr Guevara over there is scared of his license being put in jeaprody. You want your patients to tell you guys the truth, yet when they do, it's thrown back in your face. Even Dr Brockmeyer treated me like a 10 year old child. Absolutely rage inducing. Never ever recommending. My whole family is no longer in his patient base.

I went today for impacted ears. The nurse practitioner who helped me was great. The medical…read moreassistant who brought me back, however, was rude and unpleasant. I almost requested a different MA because of how mean he was being, but after he left the room, I didn't interact with him again. He was short with me and I was shocked by how unprofessional he was. I'm surprised he works there because I have never experienced low quality of care there before.

Had an appointment for 4pm. By 5:10pm I still hadn't been seen and the majority of the staff had…read morealready left.

I can't say enough positive things about this convenient care/primary care facility. Hope you…read morereceive care from Meredith and Kristy as they were phenomenal! They listen, treat and predict any challenges in the future.

The nurse practitioner (Ruby Perocho) I had did not listen to me, scolded me for not getting care…read moresooner, made me feel like a burden for my allergies, and never gave any instructions for the medication she prescribed me. The pharmacy staff told me more about the medication. I had to repeat myself multiple times because she kept asking me things I had already mentioned. Will not return to this location. Ruby was very dismissive and rude and did not take time to address my concerns, instead just kept scolding me for waiting.

Rude pharmacy staff. We were the last car at 1:28pm and pulled up to drive thru right before it…read moreturned 1:30 and I work in retail too i understand respecting lunch time but shutting the closed curtain on the literal last car after we were patiently waiting for our turn to pick up prescription was just unnecessary and unprofessional. Pick up would have taken seconds and this kind of behavior was just rude customer service.

I'm hesitant to write an excellent review because I don't want anyone else to discover this place…read morein case I need to come back and have to wait long. Very good intake process, clean facility, friendly staff, and qualified doctors. There are other urgent care facilities in Independence, etc but beware. You'll be pleased with this location!

I had thee most wonderful experience today with my doctor's billing office. I had a balance due…read morethat I needed to pay before my daughter could see her doctor of course. The person I spoke to was so patient and explained everything clearly to me and honestly I don't think patients calling in to figure out a bill is generally something they look at as a positive experience and most people would just want to avoid it all together however the experience I had with Tiffany T. was so wonderful to me. She took the time to help me understand the balance that I had and make it a completely positive call. I hope I never have to handle any more billing situations (this bill was my fault and not College Parks error) however if I do have to deal with it in the future, I hope I get the same person next time. She was such a joy and made this process completely painless. I'm sure this is the way she normally treats people who call in with billing concerns however I hope she knows it's the way she treated me as a human and made my experience wonderful that makes billing interactions less stressful. She is an asset to this company and I hope Tiffany knows it's these experiences that she provides to patients at College Park Family Care that keeps the patients loyal, at least for my family. It's the little things that matter so thank you for doing such an awesome job!

I like Dr Aldridge but the billing isn't the best to work with. They do not let you make payment…read morearrangements and if you don't pay your bill in full they will not let you be seen again till it's paid. Some of us are trying our best. It'd be great if you would let us be seen and make payment arrangements on our bills.

First time I'd been to an urgent care/ walk-in clinic. Used the web page to hold a place in line,…read morewas seen reasonably promptly and treated professionally by a competent and pleasant nurse-practitioner. That's all I was looking for, and at a much more affordable price than the other clinics I researched. I hope not to need them again, but will recommend them in the future.

From the owner: MinuteClinic® in LENEXA is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Absolutely ridiculous. I was charged $180 yesterday for something that I have not received an…read moreitemized bill for. My teenager went to them for a UTI, was not charged the correct copay for our insurance and now a large charge has been randomly put on our debit card. I will be going to their office in a few minutes to discuss this in person. DO NOT USE THIS COMPANY UNLESS YOU WANT MONEY RANDOMLY TAKEN OUT OF YOUR BANK ACCOUNT.

I came here for a pre employment drug screening. The check in process went smoothly, but an hour…read morelater I was still waiting with only two other patients in the waiting room. I went up to the front desk to ask when I would be seen and I was told that I was next in line. Shortly after 1 hour of waiting I was called back to complete my drug screening. The test itself took no more than 10 minutes. I'm not for sure if it was the time or date that I decided to come in, but this location has long wait times.