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    Saint Luke's Convenient Care

    3.0 (2 reviews)

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    4 years ago

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    Saint Luke's Convenient Care - Hy-Vee Shawnee

    Saint Luke's Convenient Care - Hy-Vee Shawnee

    1.0(1 review)
    5.3 mi

    If only we could give zero stars... Showed up at 0830 after…read moreworking all day/night and was only needing a strep/flu test. I put my name and time on the clipboard as the sign and note stated and took a seat. 30 minutes go by without even a receptionist or tech showing their face. 10 minutes later another guy shows up and puts his name on the list and sits down. A couple of minutes later a patient walks out of the back and at 0915 a lady comes out and calls the other guy's name. She then asks if I'm still there, I say "yes" and she tells me it will be about 30 minutes because the other guy signed up online so they are going to see him first. I told her I had been there 45 minutes waiting already, over 30 minutes before that guy got here. She replied, "well we take online signups first then anyone else". I told her that was not advertised anywhere and I followed the instructions on their sign and clipboard, she said well it will be about another 30 minutes because they were going to see the other guy first. I told her to take me off the list and I'd go somewhere else that could actually provide patient care with a little customer service. How is this a walk in clinic? They should advertise it as an online sign up clinic and maybe tell people how it actually works. After working a long shift and feeling like crap, this is not what I needed. I went to a community hospital and was in and out in less time than I waited at the "walk in/online sign up" clinic. I told them what had happened and they said they couldn't believe that happened and that they would not have been as nice as I was. Advice- don't waste your time here, go to a Walgreens or CVS clinic, or go to a community hospital for non-emergent issues.

    Saint Luke's Convenient Care - walkinclinics - Updated August 2026

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