Signed up for a slot to be seen because I was worried that I had a punctured ear drum. 7/17/2022. The nurse practitioner called me before I came in at 9:12am. She was very dismissive and even after hearing what happened to me the last time I had a puncture (horrible pain, horrible bilateral infection, had to have a procedure done by an ENT, 3 rounds of antibiotics, pain meds, couldn't hear, and panic attacks), told me she would not prescribe an oral antibiotic because it was too soon for an infection to have developed and "that's not how antibiotics work." She stated that even for a perforation, ear drops are not recommended. When I asked what could be the possible reason that I was in excruciating pain just 4 hrs after the rupture happened last time if infections take 2 days to develop, the response was "It doesn't look like you were seen by anyone in Saint Luke's Health System for that, so I would be unable to comment on what happened before, I can only address what's happening now." She said there would not be anything she could do for me since I did not have an infection yet. The implication was clearly "Don't come in." Not a bit of compassion.
I saw a doctor at a different urgent care who told me the nurse practitioner's medical advice was INCORRECT and unprofessional. She was concerned that it was someone in her system and if it had been she would have "called and yelled at them". Her words. My drum was not perforated, yet the doctor prescribed me antibiotic ear drops prophylactically based on my history.
I would not trust the bit@h you have working there to treat my DOG.
In the words of Big Sean, "I don't fu$k with you, you little stupid a$$ bit@h I ain't fuc$king with you." read more