This place is a joke! I came here with my mom some months ago after she wasn't feeling so well…read more They weren't very friendly. She saw a doctor for a few minutes and he said she probably just had a cold and that was it. My mom's symptoms were not of a typical cold. Looking back now, my mom probably had Covid-19. I myself came here some years ago when I was sick and didn't want to bother with an ER. They did some blood work and the next day told me I probably just needed to see a kidney specialist. I went to an ER which I should have from jump and my situation was way worse than I thought. I had renal failure! Not saying all urgent care facilities are a waste of time, but the long and short of it is, this one is!

I had no idea this facility exists. I normally default to CVS' MinuteClinic but always dread the…read morewaits. There were no openings at any of the MinuteClinics and walk-in waits were upwards of 1 hour. I looked around and Yelp helped me find this clinic. I've been to this shopping center hundreds of times and obliviously missed that this exists, maybe because nowhere in the signage does it say "Urgent Care". There were only a few patients on a Sunday afternoon, and I was checked in right away by a friendly young male staff who had the normal requests for information, ID, insurance, and signatures on disclaimers too long to read. A cordial and helpful doctor's assistant took my vitals, led me to a patient room, and a PA-C came in within minutes to do an assessment. The entire visit was under 30 minutes and I was pleasantly surprised how fast, courteous, and professional everyone was and how convenient this facility is. The cost of the visit and tests will of course vary based on your insurance plan, but luckily it did not cost me an arm and a leg. I hope to not have a need to visit again for illness but if I had to pick a place for such a need I would choose this one.

Exceptional service at affordable prices Ms. Connie is a…read moretrue hero. Thanks for caring for your patients with such tenacity and for remaining open even during a pandemic.

Thanks for your unwavering commitment to the healthcare of the working poor. During difficult times…read moreand deadly pandemic, Connie Millstein you are always there. Our modern day Florence Nightingale. We owe you so much for giving us back our dignity and truth to honesty when it comes to our health. You are truly great Connie. You are appreciated more than is known or spoken. Thanks for being you Connie. You make a difference in peoples lives. You change them for the better. We love you!

Went while I was visiting from out of town and had the absolute best experience. The staff was…read morewell-versed and listened to my needs.

Recently I got hit with a gut punch. Metaphorically and literally. While I was doubled over in pain…read moreI was searching for nearby places to be seen quickly, I'm still new in this area and know no better. Urgent care is urgent care, doesn't matter who is giving the care. The pain was extraordinary and I was hoping to be seen and given something quickly as it was not subsiding. I got here, signed in, and took a seat. Finally called to the desk and do all my check in processing with ID and insurance card. Then I waited again. The one good thing about this place is they at least tell you when you will be seen with screens and with text messaging. I get back, talk with the doctor, and get taken for an x-ray. Come back to the room and wait a few minutes. Doctor, who was lovely by the way, came back in and gave me the verdict. It was kind of what I was expecting. The doctor wrote some prescription and sent them off to the pharmacy. She also gave me instructions on what to do for follow up. Turns out what she suspected was what was confirmed. But I came back here again at a later date as I got hit with COVID. Yes, it is still around, and yes you can still catch it. I only came here to confirm it so that I could inform my work why I would be working from home. This time, it wasn't so pleasant of a visit. They weren't busy, but they left me wait in the waiting room forever and a day. Kind of brushed me off. I know we are all tired of it, but a little bit of compassion could have been put forth.

There aren't enough superlatives to describe the care my husband received at the Adventist…read moreRehabilitation Center in Silver Spring.  Everyone is caring and focused on getting the patient healthy and maintaining a stress free environment so you can focus your energies on healing.  They all work as a team.  Dr. Thorpe, in addition to being an extremely skilled physician, he is thoughtful, caring and attentive. He makes you feel as if you're his only patient taking whatever time is needed to answer any questions and keep you informed of the treatment plans. My husband came to the center unable to walk because of spine surgery and with a diagnosis of a blood disorder.  As a result of Dr. Thorpe's thoroughness, it turned out that there was no blood disorder.  The usual blood tests provided inaccurate results. The physical and occupational therapists were equally caring and skilled. The therapies had him walking and slowly becoming self sufficient. The nursing care cannot be praised enough.They were always responsive to his needs and often checked in just to see how he was doing. Our care navigator, Ms. Enitan Macarthy worked to maintain quality care and made the transition home seamless. We owe a debt of gratitude to the entire staff for getting my husband functioning well enough to come home.

After a week of feeling sick, I went to patient first. They ruled out strep and Rsv then did a…read morechest xray and found pneumonia. They sent me home with 2 antibiotics for $4.00. I'm better and grateful for the professional care and convenience. I was pleasantly surprised they carry meds saving me a long line at CvS

I came in for xrays on my foot today. They correctly diagnosed a fracture in my pinky toe and…read morereferred me to an orthopedist who was able to see me the same day. Everyone was professional and I didn't wait long at all -- in and out in slightly over an hour. However the PA I saw prescribed me an antibiotic and I was very confused as to why. My toe was swollen and red because it was fractured, not because of infection. I accepted the antibiotic (they have the ability to fill it on site) but waited to begin the medication until seeing the doctor. He was also confused why it was prescribed and showed me that if I elevated my foot, the color changed as bloodflow returned -- i.e., not an infection, just part of the normal healing process. That did make me question the medical decisionmaking I experienced, but thankfully my case was uncomplicated. Other than the poor stewardship of antibiotics, the care was good and I would return.

The first time I was here I'd come against my will. I'd just met my now-husband and he was…read moreinsisting that I get malaria medication for my spur-of-the-moment trip to El Salvador the next day; I insisted it wasn't required and thus...I didn't want to pay for it. The doctor also "highly recommended" I get the meds; I said if I got malaria I'd just "shake it off." He was baffled. I was defiant. Now-husband just bought me the meds. I lost my passport anyway. Luckily, I've come a long way in embracing medical care! After self-medicating a sore throat for a week with chicken noodle soup and beer, I developed a hacking cough, then a few days later my voice transitioned first to Ella Fitzgerald and then Louis Armstrong. My husband (actually, now) insisted I go in when my cough started keeping him up at night and my parents didn't believe it was me on the phone. My pcp's phone and Internet was out (Verizon, figures), so I ended up back at good ol' reliable Secure Medical Care. It's nothing fancy, folks, but it IS easy, clean, amazingly fast, and next door to a Rite-Aid pharmacy. The doctor I spoke to was friendly, relaxed, and took his time (such an unfamiliar experience!), and the whole process took under a half hour even though I had no appointment. Awesome. Maybe I'll even go willingly next time!

FYI: If your insurance card does not specify a copay for urgent care, then they will charge the fee…read morefor a specialist. This place accepts Carefirst BCBS PPO, which is why I went there. This place is a good choice if you have a problem and would like to see a doctor quickly. There were multiple M.Ds when I went there, so there is a high probably that you will get to talk to a real doctor. Also they can provide a number of medication on-site so there is no need to go to a pharmacy, im not sure if they take insurance for the prescriptions but in the case of the item that I needed the cash price of $10 was the same as what I would pay at a pharmacy when using my insurance. I did however, see other cash prices which were higher $20-$40 range, which is higher than I have every paid for any generic medication while using prescription insurance. Apart from that there is nothing notable about this place. The doctor was nice but there was nothing remarkable about her bedside manner. Since they take my insurance I may very well go here again and will update my review if there is any more information to add. I did find the insurance information a little difficult to find on their website, so here is a link to the page that details which insurance plans they accept: http://www.securemedicalcare.com/Patient/Insurance

The people who work there are very nice…read more I went in for an MMR antibody test. For reasons that I don't understand, they were unable to perform the blood test. All I got was a piece of paper to take to LabCorp. Kind of a waste of time. The strange thing is that the patient rooms don't have any medical equipment in them, unless you count a blood pressure cuff and a scale. That's it. In my previous experience, urgent care clinics can do blood tests, prescribe medicine, take x-rays, etc. I genuinely don't understand what they even do here.

Good quality and good care very nice and respectful highly recommend. very clean…read more . staff and doctor was very nice will come here again

We were in late on a Sunday with our toddler who got a Lego carrot stuck up his nose. Jennifer and…read moreLincoln were absolutely amazing! They worked so hard to get it out while keeping our son calm. We were so thankful! And would see them both again any time. Aside from The amazing medical staff the front desk staff was friendly and helpful. The facility was clean. Would go again if needed.

I'm very disappointed with my experience at this urgent care. We have been waiting for almost 3…read morehours and my brother is in significant pain with difficulty walking, yet we have not been seen or given any clear updates about the wait time. I understand that urgent care centers can get busy, but the lack of communication and long delay is very concerning, especially for patients who are in pain. When we asked about timing, we were not given a clear answer, which makes the situation even more frustrating. Because of the long wait and my brother's worsening condition, we are now considering leaving without being seen. This experience has been very stressful and not what we expected from a medical facility.

I was preparing for travel and needed to get tested for COVID within a specific timeframe from…read moreflight date. Quality First Urgent Care was a great choice! No appointments are needed - simply walk-in during open hours and find their COVID testing tent located outside in the parking lot. You'll fill out paperwork indicating what type of test you are looking for (PCR, etc) and whether you're looking for a same-day or 48 hour turnaround. I needed something same day and they were able to deliver on that promise - with a test at 9:30pm and results ready by 5pm. Hot tip: same day results are processed for swabs taken before 12pm. Results are ready for you online and can easily be printed, with all the necessary information to submit to the country of travel (practice name, testing date, testing time, and more).

This Urgent care is absolutely useless and the "providers" that they have which are just PA's have…read moreno clue what they are doing. I went in with a clearly sprained ankle and torn tendons and all they did was give me a shot of toradol, which I explained to them doesn't work for me, but they insisted. Did NOTHING. Now I do have to say, the staff at the front desk and the techs at this location are very friendly and compassionate. However, I would NEVER EVER recommend this urgent care. They won't do anything for you. They have no clue AT ALL what they are doing. Such a waste of my time.

Hospitals are overwhelmed with people, often undocumented, using them for minor medical care. This…read morecreates long waits to get in. I sat in a hallway from 10am to 10pm after being brought in by ambulance. I finally got a room in the ER and within 2 hours was admitted to the hospital. Once in a room, the care was excellent and the rooms were private - this is critical because there are people who snore or are disruptive. The food was very good for a hospital, yet the call in order system needs to be updated to an app. The hospital took care of my issue once it was identified and I was released 5 days later. It is the best hospital stay I have had. The staff were excellent and available when called. There are lots of people leaving negative reviews for things beyond the control of the hospital or for following protocols. Doctors and nurses have to follow standardized procedures, so complaining they did not make an exception is not indicative of the care you will receive. I would not hesitate to go back if I need medical care. I had an excellent experience overall. The only room for improvement is more space for patients in the ER out of the hallway.

I have a friend in Autumn Lake. She has a foley and a drain because she has an infection. She needs…read morea CAT but the Adventist hospital says they will not give her a CAT scan. Adventist hospital is where she got the drain back in October and again in November. Autumn Lake called me and asked me if I will take her to a local radiology clinic to have the CAT scan done Somebody make this make sense please??