I was at Cleveland Clinic Willoughby Hills Lab today for some routine tests. I set an appointment…read moreusing my app. Walked right in, registered at the desk. Within a couple minutes I was called in and the nicest, most professional woman took care of me right away. I was in and out in 10 minutes. I always receive excellent care here and have no desire to go anywhere else.

The ambulatory surgery center staff is the rudest health care team I've ever encountered. Nurses…read moreand techs clearly do not like talking to patients. One barked questions at me and when I misunderstood what she was asking me because she both yelled and mumbled at the same time, she then yelled at me because I gave her the wrong answer.

Over the weekend I came here my knee was really bothering me, so I came to have my knee looked at…read moresince it was hurting. The doctor who looked at it was a complete moron she didn't help at all. About 10 years ago I hyper extended my knee, and recently it's been bothering me pretty bad. Well today I had to leave work early since my knee kept buckling on me causing me to yell in pain. I will not be coming back here they didn't do much to see what was wrong. I can assure you this shit hole isn't getting paid for the lack of answers I got. I have an appointment tomorrow which I have to miss work thanks to the dumb fucks that work here. They didn't solve the issue so now I got to spend more fucking money assholes

This Urgent Care location is better than my general practitioner's office. After calling my family…read moredoctor and being told I would need to wait 3 weeks for an appointment. I came here with no appointment and was seen by Dr Hardy in under 40 minutes. Within 2 hours I had my perception. Cannot say enough good things here.

Two stars for the lady at the front desk and the lady that took my vitals. Very sweet and great at…read moretheir jobs. No stars for the rude nurse practitioner that rushed me out of there and didn't really care to listen to me and fake took my vitals. I'm usually really excited to have nurse practitioners over doctors but Crystal Seemed like I was a nuisance and she just wanted to hurry and get me out of there. She didn't even look in my throat and I was there for a sore throat

I got physical test from over here and Two days have passed and they still not upload on system so…read morebmv workers can't see on they're system and customer support is not helping on me

I was referred to Dr V. Cornette 23 years ago when my doctor left the state to practice. I moved…read moreout of state 5 years later. After years of trying to find a doctor locally that I felt completely comfortable with the care I was receiving. I return to CCF and Dr C as my PCP. For 3 years, I flew across the country for appointments because I felt I was getting the personalize care, I had become accustomed to as a patient at CCF when I lived in the state. Finally, I moved back to the state because of the CCF and the treatment that my husband required for his rare cancer diagnosis. Dr Cornette is still my doctor and she has been honest and upfront with recommendations for my healthcare.

Please find someone else, i don't want anyone as uncomfortable as i was. She is very…read moreunprofessional, the worst doctor i have ever been to... used a curse word with me and called me a nasty name to my face when I did not want to partake in a physical exam due to my anxiety

Do not use this pharmacy. One of the worst customer service experiences of my life. Almost…read moredehumanizing. Went to the pharmacy to pick up a prescription with my sick 3 year old and was told it was not ready yet. I asked for an estimate on when it would be ready and was scoffed at and told at least 2 more hours. I tried to buy another item but was told "don't you see I'm busy, go away." Cannot properly express how disgusted I am with my experience at this CVS.

might be the worst pharmacy in north east Ohio nobody moves with a purpose in this place and could…read morecare less when u get the medication u need. they don't have a number u can talk to actual people from this whole place is poorly ran and executed probably wouldn't go here

I visited University Hospital, Mayfield Heights location on Friday, 4 March 2022 to see a shoulder…read moredoctor specialist. I arrived at 4:10pm. BACKGROUND (the past) -- In February 2022, I noticed one evening that my right arm would not move up or to the side without me using my left hand to help. I couldn't shower properly because my right hand is my dominant hand. I basically couldn't lift things well without struggling. As a young person who isn't even 40 years old, this was strange. I hadn't exercised recently or lifted heavy weights so this random right shoulder pain and right arm immobility was weird. I went to Lakewood (Ohio) Urgent Care about 3 days later and spoke to a doctor who hoped that I didn't have a Rotator Cuff tear. A radiologist at Urgent Care took an X-Ray (3 images) that showed that nothing was wrong. The Urgent Care doctor then recommended that I see a shoulder specialist; thus, I arrived at University Hospital. I had to get a new health insurance plan so it was almost a month before I saw a specialist. Now, the present day... STAFF -- The front desk staff were friendly and organized. They gave me paperwork to complete and they took a copy of a CD that I was asked to bring. The CD had a copy of my X-Rays from when I went to Lakewood Urgent Care. UH DOCTOR Michael Karns -- Nice doctor and friendly. My only slight compliant is that I barely spent 5 minutes with the doctor. I spoke more with his assistants and the doctor only spoke with me for about 3 minutes; however, my right arm and shoulder symptoms were gone by the time I arrived at the hospital. The doctor explained to me that the reason for my arm discomfort was maybe inflammation and I didn't need an MRI. He said that my X-Ray results, which I got done in February at Lakewood Urgent Care, were great. I had no bone issues. I told the doctor that the Urgent Care doctor said that an MRI will show whether I have a tissue or muscle tear but Doctor Karns suggested that it will be a waste of time if I got an MRI. I listened to his advice considering that I can now move my arm again. Dr. Karns wanted to subscribe me some inflammation medicine but since I didn't have any arm immobility issues anymore, I declined the medicine. He gave me some physical therapy exercises to do instead. Overall, if I ever need to see a shoulder specialist again, I'll be back but I wish the doctor spent more time accessing my situation. **** - 6/150 total reviews in 2022 - 484 total overall Yelp reviews - Reviewed on 5 March 2022

I would NEVER suggest an appointment with Dr.Ozar... he was very rude, judgmental, and…read moredisrespectful and I never plan on stepping foot in another University Hospital because I can't believe this was one of their doctors. NEVER AGAIN! People have no idea what's going on in other people's lives to judge others and just because he's an elder does NOT give him the right. To be told: "what happened to your weight?" And then give me a stank face while looking at me up and down is INSANELY RUDE! I also had forms for work that I needed filled and the first thing he said when I mentioned it was "three pages? Are you kidding me? If they would've told me that then........." The way he made obvious statements like "you're 24 and you weigh that much? That's not normal and not ok." There are so many other ways you can say this to someone OR maybe just DONT state the obvious as if I don't know how unhealthy it is. Absurd. -"they're going to fire you, why are you even working there if it doesn't seem like you can keep up?" -"there's medication for weight loss but I know you can't afford it." And I wanted to say.. "who the f--- do you think you are?" But I kept my composure because I wanted to leave ASAP. This was the WORST experience I've ever had at a doctor's office, matter of fact, I've gone to worse neighborhoods and have been treated with more kindness and respect there than at this place and at least they had manners and common decency. You couldn't even pay me to choose University Hospital. Never in my life will I ever make the mistake of coming here.

Always great. Walk-in hours are fantastic if something comes up right away. Friendly doctor and…read morefriendly staff. I have NEVER had issues with insurance, etc... and have been going here for many years.

I was seeing Dr Peters for my foot problem. He has never provided much info about my condition, I…read morehad to constantly read his mind or google. He used non-sterile gauze pads from a drawer and iodine straight from a bottle as if sterile swabsticks don't exist. Dr Peters has never provided me with a Good Faith Estimate for the supplies or services which is unethical. Furthermore, he has repeatedly refused my attempts to pay my copayments by a credit card and stated that all supplies are covered by my insurance. However once I switched to another doctor, Dr Peters immediately sent me a bill for all copays at once payable upon receipt no less. This was followed by another bill from a third party for the supplies that the doctor previously stated covered by my insurance. The timing of both bills is peculiar. I paid both bills. I am glad that I'm not seeing this doctor anymore and don't recommend him to anyone. Don't fall for the convenience of a walk-in day on Tuesdays, you'll end up paying more than you think and have your credit messed up. Not to mention your healthcare. #ankleandfootwalkinclinic