Not open when they are scheduled to be open. NP was great…read moretho. Got scheduled 3 days later.

My employer ordered a drug screen with HealthPlus Urgent Care to be completed by a certain date…read more There were no available appointment slots online. I went to their office (Middleton) during listed office hours and they were closed. When someone returned my phone call (days later) I was told that they have limited "drug screen" days/hours and to go to the Wilmington location on a specific day (one day before the drug screen deadline). I called them the morning of to warn them of my arrival and no answer. I arrived at the suggested location on suggested day and they were "on break". I told them of my issues and they seemed surprised to hear that no one was answering the phones. Odd place.

This Place sucks. Everyone I that came before me is going in. Bring a stress ball, a book or some…read moresort of distraction while you're here. This place can't get any worse. Overbooked and others are standing around. To many people

I just was here today and have never experienced worse care in my entire 20 years of life. I waited…read moretwo hours to be seen due to a needle poke. The doctor didn't even look at my finger where the needle poked then left my door open for other patients to keep walking by and looking at me while I'm sitting in the room, don't even get me started on the blood drawn. They don't know what they're doing here. Do not come.

I came to the center this morning for urgent care services. Both of the receptionist glared at me…read morewhen I was waiting in line. One of them asked me if I was waiting to be seen, and I said I was. She said someone would be with me a few minutes. She then sat at her desk and just hung out there. The other one finished checking in with the person before me. She then left and told me to sit down and wait for my turn. There were several people in the waiting room, and there were two other people just waiting to be registered. I do not recommend this place, if you are looking for attention for a serious matter.

This facility is a joke!!!! The staff is unprofessional. They lack common courtesy, compassion…read moreand empathy. I expected to be cared for by a staff of professionals, not abused by a group of vicious harpies. I left without a diagnosis. I was not seen by a doctor in an urgent care facility. I do NOT recommend this facility for any type of treatment. They are clearly uncapable!

I've a mixed reviews about this facility…read more I think they're good for wound care... but today, i visited this facility practice after suffering from upper respiratory infection for 4 days. Unfortunately, my visit was very disappointing because I was hoping to receive treatment to manage my symptoms. However, the doctor here did not provide any treatment to manage symptoms, rather handed me generic literature and told that condition could resolve in the next few days or weeks. This is frustrating because no active treatment was given and I'm still struggling with the same symptoms. The problem is NOT resolved As a patient, I go to doctor for treatment, not generic information that is easily available in AI. Unfortunately, my symptoms still persist and I will need to find another doctor to fix the problem.

Overall experience was great! There is parking at the back of the building so no need to park on…read morethe street. Entrance is wheelchair accessible which is wonderful! I originally had an appointment schedule later in the day but ended up needing to come in earlier. I got in pretty quick. Everyone was very friendly and helpful. They provided great care! The facility was very nice and clean.

the staff is wonderful here! Very kind, patient, and professional..The wait times are very…read morereasonable too.

I almost didn't go here because of the negative reviews but am glad I ignored them! I got right in…read moreon a weeknight (literally a 1-minute wait) and the medical team spent plenty of time with me to troubleshoot my concerns. I left with a script and referral to a specialist. Front desk was great. I actually called the front desk to see how long the wait was before heading over and highly recommend this approach. I'm sure they can't always answer that question, but they were able to last night and it made for a very seamless trip to the doctor.

My husband developed liver failure. I selected Lahey for ease of access. It has been a few years…read morenow and his liver transplant is doing very well. Everyone at the Transplant Clinic has been wonderful, before, during and post op surgery. I cannot say enough about this team. They made something that was unthinkable happen. This is World Class Medicine.

Can I give a zero star? They billed me an enormous amount…read morefor a single emergency visit, including charges for services I don't remember receiving. After I paid, there was still a leftover balance of just one cent--and instead of reaching out or writing it off, they actually sent me to collections.

Dr. Cheng is a good doctor, is always able to fit me in when I need her. She listens to me and…read morehelps me with specialist when needed

I have been to Circle Health in Tewksbury several times and have…read morealways been impressed with the staff and their service. I would recommend Circle Health Tewksbury without reservation.

I had a terrible experience.. I made a reservation (which apparantly is different from an…read moreappointment) so basically means nothing and I don't know why they have people bother. Waited 45 min to be shown to a room to have to wait for someone to call me on zoom. to then have to have someone in person check my lungs.. to then have to talk to the doctor on zoom again.. to then have to have someone in person help me again.. to then have to talk to a doctor on zoom. Was here almost 2 hours because i was switching between zoom and in person doctors and had to wait so long even thoigh when i arrived there was 2 people in the lobby. Mutilple people coming in after me being seen. The girl at front desk telling me it's because i was seeing a provider not a nurse or because of urgency. Awful experience. Would just go to urgent care instead of this place.

I've been to this Urgent care about 4 times. Each time, there is only 1 person ahead of me or I am…read morethe only one in the waiting room. Doesn't seem like they're that busy. I wait about 45-60 minutes usually, but the other day, I waited 1 1/2 hrs. with one person ahead of me. There are no doctors there, just nurse practitioners, which is fine for a cold or hangnail and small things, but if it's more serious, they'll tell you to go to the ER your PCP, after waitng that long to see them. The NP and medical assistant are very nice. When I had a problem, I called them and they don't answer the phone, you leave a message and they call you back. They're OK in a pinch, but not the greatest.

Left hip replacement 2015 and I am still in pain. Two years ago, I saw another doc who after CT…read moreand MRI finally found that Dr Murphy botched this. The hardware is positioned wrong I complained to Dr murphy since first postop visit only to be sent to get cortisone injections and PT. He will never admit he is ever wrong or take you seriously. X-rays doesn't show this problem but he kept doing xrays and never offered more sophisticated imaging. (Dx: iliopsoas irritation after THR caused by retroverted or oversized acetabular cup) This could have been easily redone immediately after surgery but now 11 years out would be a major surgery. Do not go to this doctor!

Impossible to contact the office or your doctor. NO ONE ever answers the phone and instead they…read moresay they will call you back. But they never, ever call you back. What good is a doctor that you cannot reach unless you physically go to the office. Terrible

I met with my new Diabetic Doctor. He was super , extremely knowledgeable and cares about his…read morePatients..Will be seeing him again in about four months.

I have gone to the Montvale Diagnostic Center a few times for blood test draws. The location is…read moreconveniently located on Montvale Avenue, near the Rt. 93 intersection. There's plenty of parking in front of and behind the building. I prefer this location over Winchester Hospital for testing due to the convenience and easy parking. I've never had to wait long to be called to the draw area. The staff here has always been friendly and efficient. Results come back in a timely manner also. The office location is downstairs but very close to the elevator.