Jacqueline Hartman is just awesome. She has gone above and beyond for all three of my clients…read more Not only are they hard of hearing, but each of them has some form of dementia, which makes the process more difficult. She is patient, chooses the right product and is always available to answer questions and "fix" any issues. Can't recommend her enough!

I was referred to Jacqueline Hartman at her Ellisville Hearing Center location for a Resound One…read morehearing aid because the referring healthcare plan provider's information indicated that Jacqueline had listed herself and her Hearing Center as an expert in Resound One hearing aids. Upon arrival, Jacqueline immediately tried to sell me a Starkey brand hearing aid instead, which was not in my best interest. It became clear that she tried to do that because she knew almost nothing about the Resound One. Her service was terrible. It was my first hearing aid experience, and Jacqueline hurried through the process without fitting the hearing aid properly for me and without ever telling me that Resound has an excellent iPhone app that works very well with their hearing aids. I discovered the app myself and subsequently asked Jacqueline about it. Her response was that there is an app and that the guidebook provides instructions on how to download and use the app with the hearing aid. At no time did Jacqueline help me with the app, set the hearing aid up for the app, or anything else. It was clear that she either did not know how to use the app or that she was not willing to do any work to help me with it. Jacqueline also did not provide me with set up of many of the Resound One's outstanding environment features such as its Outdoor and Ultra Focus settings. She never mentioned them. She incorrectly fit the hearing aids to me in such a manner that they receiver wires were not flush to my ears - her solution to that was simply to keep pushing them in further until they hurt. After only two weeks, I was so frustrated and disappointed that I was not getting the benefits of my hearings aids because Jacqueline was unwilling or lacked the knowledge of doing a good job with them, that I canceled my relationship with she and her hearing centers and returned the hearing aids to the healthcare provider so that I would be able to change to a different audiologist and start all over again, which I did. I waited until I had been provided services and assistance from the new audiologist before writing this review so that I would know for sure whether it was Jacqueline Hartman, Resound One, or me that was the problem with the inexcusably poor treatment that I had received from Jacqueline Hartman. The second audiologist did an outstanding job and I am now getting the full benefits and advantages of my hearing aids. As I had suspected, the deficiencies and problems that I experienced the first go-around were entirely the fault of Jacqueline Hartman and her Hearing Center in not being knowledgeable about a product that she claimed to be an expert on, and her failure to put much effort into doing a good job for me.

This was my first experience in having a hearing aid, and Tina did an outstanding job for me. She…read morelistened to everything that I said regarding what I was interested in gaining from my Resound One hearing aids, and she astutely addressed each topic. She fitted my aids perfectly and set up the user-friendly phone app to maximize its benefits. Both Tina and Lauren were exceptionally knowledgeable about the hearing aid and the iPhone app with which it interacts. I left confident that I was getting the most of what is available in today's hearing aid devices market, and that I had received help from professionals that not only knew everything there was to know, but also genuinely cared about helping me. Kathy, at the front desk, was equally pleasant, and as helpful as she could possibly be.

If more businesses were run like this, the world would be a much better place! THIS is the way to…read moreserve a community. My parents have been patients of Dr. Juelich's and Tina's for many years. As my parents have needed a bit more assistance, I (their daughter) have taken them to appointments. I live in Texas, so it can be quite challenging to be sure everything is taken care of in the best possible way. Last week when I was in St. Louis visiting my mom, I found that she had lost one of her hearing aids, which was really limiting her ability to interact and be fully part of conversations. I contacted Dr. Juelich's office, realizing we would likely need to wait several weeks to get the situation resolved, mentally planning when I might be able to return for follow-up. Grace, however, was miraculously able to schedule an appointment that day at a different office, and Dr. Juelich went above and beyond to figure out a solution. My mom can now hear quite well - better than she has for many months! We are so thankful and highly recommend Dr. Juelich and her staff. They are kind and respectful, patient, professional, and have true hearts of service.

I bring a relative to this business on a regular basis for hearing aids. I so appreciate the…read moreexcellent care and customer service provided by Allison and Janie. They are absolutely wonderful! This location has disabled parking and a ramp nearby to get on the sidewalk. There is plenty of parking and it's easy to access the business.

Very professional hearing specialist she takes her time and has knowledge of many things. I felt…read morelike I was in good hands

I have been very satisfied over the past few years with this facility. These are real doctors, not…read morehearing aid salesmen. They take the time to sell you the right hearing aids the first time and not make you keeping coming back and buying different ones. Dr. Knighten is excellent !!

I am very pleased with Beltone Hearing Aid Service at Manchester. Joy, the Receptionist, is very…read moreprofessional, courteous and friendly. Scheduled appointments are on time. Matt McCaskey, the hearing aid Specialist, displays amazing competence with knowledge of hearing loss issues and ways to remedy them. He made the testing easy, and guided very effectively in choosing the hearing aids. The actual fitting was enjoyable, and the follow-up visits have greatly contribute to my comfortable use of the devices.

bsolutely heartbreaking…read more If your insurance doesn't cover this as some kind of "enrichment" or something I would steer clear (it is not medical, as no physicians work here). I was seriously ill (uncoordinated/disoriented, in pain and suffering from tinnitus like crazy). My first appointment with a new primary was months away and I was panicking when I thought I'd found a specialist in MDBI. So, being a walk-in I paid cash for my visits.The treatment I received consisted of looking at white squares and being spun around in a chair. Again, none administered by a medical professional. When I ran out of cash, a form and pen were provided to me to take out a loan. At my last visit to MDBI I reported that I felt worse than before starting the "treatments". The young woman responded unassuredly "Sometimes you feel worse before you feel better?". Frustrated, I then asked when we were going to address my hearing issues to which she replied "oh, we don't do anything with hearing here." I was stunned.... I did not return. Finally after a couple months, I got in at BJC and got a new primary. I was on the verge of a stroke and had a blood clot that could have killed me. I have a blood disorder that I'm now going to Siteman for. It had not occurred to me that no one at MDBI took my blood pressure/vitals or anything like that. I reported my health situation and asked if there was room for any discretion in regards to expenses I'd accrued at MDBI (thousands). I was not contacted again and even had emails from an established address returned to me. In the years since, my review has evolved from "I'm confused and disappointed" to "This is a scam." At this point I heard from them again. They threatened me with further financial injury if I did not take down my review "immediately" and that this would be my first and only request before I was sued for legal fees.

I went to MDBI for assessment and vestibular therapy a couple of months ago. The equipment is good…read more My audiologist was great and knowledgeable. I worked with only one audiologist over my series of visits. This is unlike going to physical therapy businesses or hospitals where you get passed along from one person to another as their availability dictates. No one tried to sell me any packages or services beyond the therapy my doctor prescribed. There are no memberships or anything like that. I liked how un-salesy this place seems. The machine and technology they use for assessment and therapy seem pretty good. I have a much better idea of what is going on w/ my ears and even my eyes now. The online portal where your video therapy instructions are and where you can message your therapist are easy to use. There was some confusion over billing. I suspect this was due to my insurance company falling short in accuracy. I told MDBI about it and their staff looked into it and had my account fixed up in no time. Oh. The first appointments are at 7 a.m.! Isn't that great? I had to take barely any PTO. Tell Casey hello and that I decided not to have surgery at this time after all!

We have had 3 family members with hearing aides and multiple lackluster experiences at other…read morehearing aide vendors. . THIS CLINIC IS DIFFERENT! 5 star caring professionals who are not in a hurry, very knowledgeable, not at all pushy, and delightfully kind and caring. We highly recommend them. You won't be disappointed!

I have been a patient of Green Tree for nearly 4 years. I can't say enough good things about them…read more The appointment process is always accommodating, even on short notice requests. The staff is friendly and professional. Dr. Pickett is very knowledgeable and provides excellent guidance as to my hearing needs. No need to consider any other audiologist.

Went to get my hearing aids this morning. The receptionist gave a warm welcome and knew who I was…read more Doctor Smith set me at ease and explained everything to me. He was very thorough and helpful. He took plenty of time to make sure everything was right. I'm so glad I was directed to his office. I wouldn't want to go anywhere else for my hearing needs.