bsolutely heartbreaking…read more If your insurance doesn't cover this as some kind of "enrichment" or something I would steer clear (it is not medical, as no physicians work here). I was seriously ill (uncoordinated/disoriented, in pain and suffering from tinnitus like crazy). My first appointment with a new primary was months away and I was panicking when I thought I'd found a specialist in MDBI. So, being a walk-in I paid cash for my visits.The treatment I received consisted of looking at white squares and being spun around in a chair. Again, none administered by a medical professional. When I ran out of cash, a form and pen were provided to me to take out a loan. At my last visit to MDBI I reported that I felt worse than before starting the "treatments". The young woman responded unassuredly "Sometimes you feel worse before you feel better?". Frustrated, I then asked when we were going to address my hearing issues to which she replied "oh, we don't do anything with hearing here." I was stunned.... I did not return. Finally after a couple months, I got in at BJC and got a new primary. I was on the verge of a stroke and had a blood clot that could have killed me. I have a blood disorder that I'm now going to Siteman for. It had not occurred to me that no one at MDBI took my blood pressure/vitals or anything like that. I reported my health situation and asked if there was room for any discretion in regards to expenses I'd accrued at MDBI (thousands). I was not contacted again and even had emails from an established address returned to me. In the years since, my review has evolved from "I'm confused and disappointed" to "This is a scam." At this point I heard from them again. They threatened me with further financial injury if I did not take down my review "immediately" and that this would be my first and only request before I was sued for legal fees.

I went to MDBI for assessment and vestibular therapy a couple of months ago. The equipment is good…read more My audiologist was great and knowledgeable. I worked with only one audiologist over my series of visits. This is unlike going to physical therapy businesses or hospitals where you get passed along from one person to another as their availability dictates. No one tried to sell me any packages or services beyond the therapy my doctor prescribed. There are no memberships or anything like that. I liked how un-salesy this place seems. The machine and technology they use for assessment and therapy seem pretty good. I have a much better idea of what is going on w/ my ears and even my eyes now. The online portal where your video therapy instructions are and where you can message your therapist are easy to use. There was some confusion over billing. I suspect this was due to my insurance company falling short in accuracy. I told MDBI about it and their staff looked into it and had my account fixed up in no time. Oh. The first appointments are at 7 a.m.! Isn't that great? I had to take barely any PTO. Tell Casey hello and that I decided not to have surgery at this time after all!

This was my first experience in having a hearing aid, and Tina did an outstanding job for me. She…read morelistened to everything that I said regarding what I was interested in gaining from my Resound One hearing aids, and she astutely addressed each topic. She fitted my aids perfectly and set up the user-friendly phone app to maximize its benefits. Both Tina and Lauren were exceptionally knowledgeable about the hearing aid and the iPhone app with which it interacts. I left confident that I was getting the most of what is available in today's hearing aid devices market, and that I had received help from professionals that not only knew everything there was to know, but also genuinely cared about helping me. Kathy, at the front desk, was equally pleasant, and as helpful as she could possibly be.

If more businesses were run like this, the world would be a much better place! THIS is the way to…read moreserve a community. My parents have been patients of Dr. Juelich's and Tina's for many years. As my parents have needed a bit more assistance, I (their daughter) have taken them to appointments. I live in Texas, so it can be quite challenging to be sure everything is taken care of in the best possible way. Last week when I was in St. Louis visiting my mom, I found that she had lost one of her hearing aids, which was really limiting her ability to interact and be fully part of conversations. I contacted Dr. Juelich's office, realizing we would likely need to wait several weeks to get the situation resolved, mentally planning when I might be able to return for follow-up. Grace, however, was miraculously able to schedule an appointment that day at a different office, and Dr. Juelich went above and beyond to figure out a solution. My mom can now hear quite well - better than she has for many months! We are so thankful and highly recommend Dr. Juelich and her staff. They are kind and respectful, patient, professional, and have true hearts of service.

It has been 11 days since my test and no one from Gateway ENT will call me back to discuss the…read moreresults. After a brief office visit with Dr. Hardemann he ordered an MRI which was performed at Mercy Hospital. there were delays in getting the order to the hospital due to, "them not being in their network". After the MRI was finally done, I received the results from Mercy Hospital 2 days later. I don't understand all of the results and have been waiting for Dr. Hardeman or someone from his office to call me back to discuss them. I have called Gateway ENT a number of times but cannot get any information. Very poor followup.

I called today, 5/26/26 to schedule an appointment. Whoever answered the phone option #3 didn't…read moreintroduce herself but was sooo ruuude. Lady, you need a different job away from customer service, that's for sure! Doctors are great, but geeezzz the phone people, need improvement.

My aunt bought hearing aids for $6000. The ones with the little tube that goes down into your ear…read morecanal. The other part of the aid mounts behind your ear. My aunt did not like the hearing aids. She didn't give them a fair chance I don't think. She gave them to me. I took them to the Ellisville location and the blonde lady charged me $1000 to reprogram them. She reprogrammed with a click of a button. I don't plan on ever going back !

My Dad recently came to live with us and one of his hearing aids quit working. He had bought his…read morehearing aids a couple of years ago in a town 3 hours away so I decided to bring it here to get fixed. I dropped it off and two days later they called to say it was fixed. When I went to pick it up and asked how much for the repair, they told me it was free! Now I would somewhat expect this if they were purchased there but they weren't so this was a very nice surprise as my Dad is on a very tight budget. They were very friendly and prompt!

I have been very satisfied over the past few years with this facility. These are real doctors, not…read morehearing aid salesmen. They take the time to sell you the right hearing aids the first time and not make you keeping coming back and buying different ones. Dr. Knighten is excellent !!

I would highly recommend Diehls. The service after the sale is exceptional. No charge for…read moreadjustments after the purchase of the aids. Excellent prices, much less than the competitor. 100% satisfied

Love Dr Miller! Extremely detailed first consultation…read more Staff is always helpful and immediately take us when we walk in.

St. Louis Skin Solutions is clean with a pleasant, relaxing ambiance, and the technician I worked…read morewith was professional and attentive. However, it provided NO help whatsoever in removing my dark pigmentation or melasma. I initially sought treatment for melasma. The laser treatment was completely ineffective, and the subsequent Enlighten Depigmentation System triggered a severe full-body rash approximately 2.5 years ago. The rash was so intense that it required rocky and enormous medical helps to calm it down. After that difficult period, I managed my skin issue on my own. Through more than 2.5 years of focused self home care, I successfully cleared approximately 99% of my melasma using a simple daily regimen centered on Vanicream products. The results came entirely from my self home treatment -- NOT from this facility. A. For Professionals: If a client discloses that they have sensitive skin, I strongly recommend implementing a 72-hour patch test followed by a 5-day monitoring period as a standard precautionary step. This is far more effective than relying solely on a liability waiver. B. For Future Customers: Laser treatments or chemical peels might provide temporary surface-level improvement and a short-term glow, but if underlying internal factors (such as toxin accumulation) are not addressed, pigmentation issues like melasma are very likely to return. In my case, the clinical treatments from this facility offered zero benefit and instead caused a severe reaction. C. Key Recommendations from My Experience: a. Sun Protection: Practice absolute, consistent sun protection every day. b. Dietary Focus: - Avoid highly processed foods - Minimize high-sugar foods - Reduce high-salt intake - Eat plenty of green vegetables and a wide variety of colorful produce c. Maintain well-balanced daily nutrition d. Incorporate Vitamin C serum into your skincare routine e. Stress Management: Incorporate daily meditation and deep breathing exercises to support overall detoxification. This journey reinforced that sustainable skin health comes from gentle, consistent self home effort and internal wellness -- NOT from the treatments I received at this facility at all.

I was thrilled with my care by Dr. Bruce Cohen! I went to him for cataract surgery after several…read morefriends recommended him AND I had talked with other eye doctors. It was obvious that Dr. Cohen cared greatly about his patients and was willing to take the time to explain clearly answers to all my questions. I chose, in consultation with Dr. Cohen, the Light Adjustable Lenses, and they were exactly the right choice for me. He is very smart, knowledgeable about all the eye challenges I had, and has well trained staff to support him. When/if I had any questions between appointments, it was easy to talk with a professional tech person who could help me right then. I heartily recommend Dr. Cohen and Cohen Eye Associates.

I received Excellent care and thorough care…read more My 1st visit was in 2023 and just left my 2024 annual with Dr. Noonan. Dr. Noonan is terrific, pleasant and patient. A very calming demeanor for an anxious person like myself. She answered all my questions, and she made sure to ask about my medical history and what meds I was taking to ensure I had and accurate, healthy eye exam. She keeps my off site and BJC medical doctors informed of my status. Her optic assistants were all great, thorough and professional. The office intake staff are professional and accommodating to patient needs. I would recommend COHEN ASSOCIATES if you want excellent care.