bsolutely heartbreaking…read more If your insurance doesn't cover this as some kind of "enrichment" or something I would steer clear (it is not medical, as no physicians work here). I was seriously ill (uncoordinated/disoriented, in pain and suffering from tinnitus like crazy). My first appointment with a new primary was months away and I was panicking when I thought I'd found a specialist in MDBI. So, being a walk-in I paid cash for my visits.The treatment I received consisted of looking at white squares and being spun around in a chair. Again, none administered by a medical professional. When I ran out of cash, a form and pen were provided to me to take out a loan. At my last visit to MDBI I reported that I felt worse than before starting the "treatments". The young woman responded unassuredly "Sometimes you feel worse before you feel better?". Frustrated, I then asked when we were going to address my hearing issues to which she replied "oh, we don't do anything with hearing here." I was stunned.... I did not return. Finally after a couple months, I got in at BJC and got a new primary. I was on the verge of a stroke and had a blood clot that could have killed me. I have a blood disorder that I'm now going to Siteman for. It had not occurred to me that no one at MDBI took my blood pressure/vitals or anything like that. I reported my health situation and asked if there was room for any discretion in regards to expenses I'd accrued at MDBI (thousands). I was not contacted again and even had emails from an established address returned to me. In the years since, my review has evolved from "I'm confused and disappointed" to "This is a scam." At this point I heard from them again. They threatened me with further financial injury if I did not take down my review "immediately" and that this would be my first and only request before I was sued for legal fees.

I went to MDBI for assessment and vestibular therapy a couple of months ago. The equipment is good…read more My audiologist was great and knowledgeable. I worked with only one audiologist over my series of visits. This is unlike going to physical therapy businesses or hospitals where you get passed along from one person to another as their availability dictates. No one tried to sell me any packages or services beyond the therapy my doctor prescribed. There are no memberships or anything like that. I liked how un-salesy this place seems. The machine and technology they use for assessment and therapy seem pretty good. I have a much better idea of what is going on w/ my ears and even my eyes now. The online portal where your video therapy instructions are and where you can message your therapist are easy to use. There was some confusion over billing. I suspect this was due to my insurance company falling short in accuracy. I told MDBI about it and their staff looked into it and had my account fixed up in no time. Oh. The first appointments are at 7 a.m.! Isn't that great? I had to take barely any PTO. Tell Casey hello and that I decided not to have surgery at this time after all!

We have had 3 family members with hearing aides and multiple lackluster experiences at other…read morehearing aide vendors. . THIS CLINIC IS DIFFERENT! 5 star caring professionals who are not in a hurry, very knowledgeable, not at all pushy, and delightfully kind and caring. We highly recommend them. You won't be disappointed!

I have been a patient of Green Tree for nearly 4 years. I can't say enough good things about them…read more The appointment process is always accommodating, even on short notice requests. The staff is friendly and professional. Dr. Pickett is very knowledgeable and provides excellent guidance as to my hearing needs. No need to consider any other audiologist.

This was my first experience in having a hearing aid, and Tina did an outstanding job for me. She…read morelistened to everything that I said regarding what I was interested in gaining from my Resound One hearing aids, and she astutely addressed each topic. She fitted my aids perfectly and set up the user-friendly phone app to maximize its benefits. Both Tina and Lauren were exceptionally knowledgeable about the hearing aid and the iPhone app with which it interacts. I left confident that I was getting the most of what is available in today's hearing aid devices market, and that I had received help from professionals that not only knew everything there was to know, but also genuinely cared about helping me. Kathy, at the front desk, was equally pleasant, and as helpful as she could possibly be.

If more businesses were run like this, the world would be a much better place! THIS is the way to…read moreserve a community. My parents have been patients of Dr. Juelich's and Tina's for many years. As my parents have needed a bit more assistance, I (their daughter) have taken them to appointments. I live in Texas, so it can be quite challenging to be sure everything is taken care of in the best possible way. Last week when I was in St. Louis visiting my mom, I found that she had lost one of her hearing aids, which was really limiting her ability to interact and be fully part of conversations. I contacted Dr. Juelich's office, realizing we would likely need to wait several weeks to get the situation resolved, mentally planning when I might be able to return for follow-up. Grace, however, was miraculously able to schedule an appointment that day at a different office, and Dr. Juelich went above and beyond to figure out a solution. My mom can now hear quite well - better than she has for many months! We are so thankful and highly recommend Dr. Juelich and her staff. They are kind and respectful, patient, professional, and have true hearts of service.

It has been 11 days since my test and no one from Gateway ENT will call me back to discuss the…read moreresults. After a brief office visit with Dr. Hardemann he ordered an MRI which was performed at Mercy Hospital. there were delays in getting the order to the hospital due to, "them not being in their network". After the MRI was finally done, I received the results from Mercy Hospital 2 days later. I don't understand all of the results and have been waiting for Dr. Hardeman or someone from his office to call me back to discuss them. I have called Gateway ENT a number of times but cannot get any information. Very poor followup.

I called today, 5/26/26 to schedule an appointment. Whoever answered the phone option #3 didn't…read moreintroduce herself but was sooo ruuude. Lady, you need a different job away from customer service, that's for sure! Doctors are great, but geeezzz the phone people, need improvement.

I come here to see Cynthia Emily PA-C. She is very friendly and knowledgeable and she listens to…read moreall your questions genuinely. She explains in a manner to where you can understand the medical terminology. The office setting is beautiful and calming. The assistants and receptionist is very friendly and approachable. This review is only not a five due to the wait time. I had to wait over 30 min to be seen and that is never acceptable. Overall great office .

I just want to say a whole hearted thank you to everyone at St. Louis sinus center, Dr. Gould and…read morehis team. Everyone, every step of the way made my sinuplasty and turbinate reduction a great experience. Pre-op to post-op, every member of the team was attentive, friendly, and simply top notch. I am so happy I finally did this!

I would highly recommend Diehls. The service after the sale is exceptional. No charge for…read moreadjustments after the purchase of the aids. Excellent prices, much less than the competitor. 100% satisfied

Previously, I gave a 5 star rating, about 2 years ago or 2024…read more Today, I called and was told to set up an appointment on their website. As I wanted to be seen to have my ears cleaned, I thought it would be easy. The website was a no go, as the staff would have seen me in a week. So I dropped in or walked in as they now allow. The walk in process ended up taking about 60 minutes. Not terrible, but not exactly as expected. As I will be traveling and not back in town for a while, I wanted to get this done. I suggest and will do in the future, schedule with ample time and will see if that is any faster. The concept is great, but not well ex

I went to ENT Now after work at 3:30, had an audio test and ear exam, and was on my way to the…read morepharmacy by 4:10. The office is clean, welcoming, and incredibly efficient. Nurse Practitioner Adetoun was outstanding -- thorough, compassionate, and gave clear, practical advice; I feel 100% better after following her recommendations. Highly recommend ENT Now for fast, professional, and caring ear care.

I had my cataract surgery here. The staff managed to calm my nerves. They kept me ear and…read morecomfortable while I waited. The check in process was easy to understand. They called me a few days before and explained the procedure and what my co-pay would be. The day of the procedure there were no surprises.

If your child is special need please find somewhere else. The worst experience I've ever had at a…read moreclinic and we have 15+ different specialist. I'm shocked they're okay with the treatment we faced. I don't say this lightly because I know how hard it is to find good surgery dentist clinics. I left after waiting an hour and a half for the dentist to see my son and then afterwards when I tried to reach out to the supervisor, they refused to answer my phone calls or would put me on hold for 5 to 10 minutes at a time and then I finally was able to reach a supervisor by using my sister and having her emerge the calls you guys should be ashamed of yourselves and the fact that you kept giving me excuses is oh my driveway is like we can use the driveway baffling