My 98 year old MIL can hear now thanks to Duane! This is full service helpful ongoing follow up…read morecare with a true professional.

Duane Smelser knows hearing aids! And he cares about his clients. My hearing had gotten so bad I…read morewas isolating, hiding from friends. I called Hearing Health and it took about a week, start to finish, to change my world. It's been about four months now, and I still wake up so excited to hear .... And to know I have great support from Hearing Health. My seriously honest review. Billie

You need to employ an onsite audiologist ad not a Hearing Instrument dispenser. Second, you need to…read morebe non proprietary regarding your crappy Audible hearing aides so that tea hearing aid professionals can correct the mistiming done by Instument dispenser. I have had Starkey livio AI hearing aides poor to Audibel and they were a wonderful product. But now that Starkey has been creating brands, they are not giving same level of focus on all these brands as they have w the Livio and Evolv AI aides. Now due to damage from poorly fitted and tuned Audibels , I am needing a cochlear implant. The audiology test done yesterday by specialty audiologist at Oregon Clinic found that was way off the mark regarding my audiogram. This may have contributed to my advanced decline of hearing. Audible does not work with cochlear implant as I will need a "Cadillac" of hearing for my left ear that correspond to cochlear implant in my right ear. And all the while I am having to pay $7000 for Audibel hearing that don't match my hearing needs or my audiogram . Also they do not use Hear Ear which is the gold standard for matching your audiogram to your hearing aides and eliminating several trips to the office to have hearing aides constantly retuned. This pertains to Willoughby in Gresham, OR. So what is your response to these issues?

My new hearing aids are so much better than my old from 10-plus years ago. Lots of new technology…read moremakes them so good in difficult situations. The helpfulness and attention to details by the staff is very professional and makes the transition to new hearing aids very easy.

Sign on door states, "veteran and L&I friendly," not true in my recent experience with Evergreen…read more As both a vet AND a L&I claimant, I was treated most rudely by the woman in the office. They supposedly "fixed" my hearing aids over a year ago and the Lt one has buzzed ever since. They dodged their responsibility at every turn, she said "we are a small company so we can't afford to give you any wax guards, or anything else I guess. She said I was eligible for new hearing aids, gave me a card with a phone number on it, "they can help you she stated," but it was obvious that Evergreen sure as hell wasn't going to put any more effort into getting new aids. I don't know if it's the same owner but I've certainly moved on to a new provider. Don't give your business to these people, they're money grubbers and liars..

They are closed, never told their clients! Called and left messages, voice message did not say the…read morebusiness had shut down, nor does their website. Found a yelp post that said it was closed.

I have been going to Able Hearing since 2021 when I bought my current pair of Widex Moment 440…read moreHearing Aids. A couple of months ago they texted me that it was time for a hearing test. It had been over a year and so I called to inquire about the cost and they told me that there would be no charge. I went in. The tech sat me down in a booth and told me to listen to various beeps - you know the drill. He told me that the receptionist would come in and read words to me whicn I was to repeat back. That didn't happen. He wasn't familiar with the Widex proprietary software but fiddled with various settings anyway. The first setting was blaringly loud. I told him it was very uncomfortable. He reduced the volume several times and then gave up and said jhe'd return the settings to the original. In the meantime he inadvertently clicked on a toggle whicn changed the function of the button on each hearing aid from volume control to hearing program selection. I realized this a day later and made another appointment to have it switched back. The second appointment went well. The tech called Widex and they walked him through the process to have the button function returned to volume control. However, along the way another function went awry. On the Widex app there are various programs When you change the program (on your phone) to a new one, it announces the name of the new one through the speakers of your hearing aids. That function stopped working. I made another appointment. That was this morning. The tech called Widex. When the first customer service representative realized he needed to go up the chain and put him/us on hold, the tech hung up and quit trying to solve the issue. He started complaining as though I was taking advantage of his time. I mentioned that the problem(s) were his fault - not being familiar with the Widex software. He denied any responsibility for the issue and told me he was not willing to give me any more of his time. He invited me to go elsewhere which I did. And I'm glad I did. You'll see lots of nice reviews when Karl was running the ship. He was a terrific gentleman. But he hasn't been there for a couple of years now.

The hearing aid that we had previously purchased from a big box retailer was not providing…read moresatisfactory performance for my mom. We went to Able Hearing, hoping to find something that worked better. We were really happy with our decision. The personalized customer service we received enabled my mom to get a much better fit on her hearing aid and much better performance. Lucas was great. He took the time answer our questions and provide guidance on which models might be best suited for her. The extra time he spent on the fitting made a big difference on how it worked for her. It's been about a year since my mom received her new hearing aid. During that time, their customer service has been excellent, providing adjustments and tuning. Each time, they have been friendly and welcoming. Our observation is that they really go the extra mile in providing customer service. We were really pleased with the way they handled the situation when my mom recently lost her hearing aid. Living with hearing loss can be very frustrating at times. Although we would have saved money by buying another unit at a big box store, we felt it was worth the extra money to have someone spend extra time on the fitting and tuning so that we would have better results. We are very pleased with our experience here and highly recommend their services.

Darin reprogramed my hearing aids, and they came out better than when they were brand new…read more Unbelievable! Thank you!

Darin's service has been excellent. As a new client, he took me on with existing hearing aids…read more(nothing to sell me) and I couldn't be happier with his assistance.

I am very impressed with Avada Hearing Center on SE Stark. They put me at ease and no problem is…read moretoo big or too small for them to handle. They never make me feel bad about anything even when I got a dome lodged in my ear canal. Evonne is super and very warm, caring, and knowledgeable. I trust her totally when it comes to hearing aids.

I was very impressed with the hearing aid services at Avada Hearing Care Center (Stark Street…read moreoffice). Amanda provided the most thorough hearing exam I've ever had, including that from my regular audiologist. Her knowledge of the equipment they sell and how to best help personal needs could not have been better. My initial contact with Avada was set up through TrueHearing.com, as recommended by my health insurance company, and they offered a substantial savings over the cost of the same equipment sold by my audiologist. One thing to be aware of: Your payment at the time of order will be posted immediately, and if you return the hearing aids during the 45-day trial, the payment will not be refunded until 30 days after the order was made, and there can be a $125 "restocking fee". In spite of the small print, I would still highly recommend the Stark Street office of Avada.

I am impressed with this clinic. The office staff, assistants, and doctors demonstrate exceptional…read moreprofessionalism. Adjusting to significant hearing loss was challenging, but the team offered valuable support in using my new hearing aids, covering topics such as wear, maintenance, and charging. The care was outstanding. A special shoutout to Joseph

I was simply transportation for this visit, but any exam that results in the patient being in and…read moreout of the exam room in less than five minutes seems extremely rushed, especially for a specialist. Subsequent conversation with the patient revealed that the specialist was rushed, completely disinterested in the problem, didn't listen to all symptoms, and abruptly advised that "nothing is wrong" and to ignore the symptoms. This is completely inexcusable, and is extremely disappointing.

Professional, patient, caring, friendly, and impressive. Office experience is pleasant and staff is…read morehelpful. So glad we found Leslie and have recommended her to several others who say the same. Absolutely 5 stars!!

TRUST. That is what most small businesses strive for from their customers. That's number One. The…read morecustomer service that I experienced here was well, Let me just say that 100 out of 100. Quality, Professional, Friendly!