I came for my annual hearing test knowing this year I would need hearing aids and dreading it…read more Dustin is a really good audiologist, smart, a good educator and a great listener. I've had many questions which he patiently answered in language I can understand. I've had my hearing aids about one day, and I'm already adjusting to the difference hearing sounds I wasn't accustomed to. I have had no problem with scheduling and the clinic runs on time, is clean and organized. And I was able to pair my hearing aids to my devices after Dustin showed me how on my phone. So grateful to have this audiologist and clinic!

It is a mystery to me how a so called professional front office can we run so poorly. My first…read moreappointment changed locations twice, one attempt to cancel me, one attempt to reschedule unsuccessfully to later on after several phone calls between both locations and an attempt to talk to the manager about the poor form of this schedulers/receptionists, magically gets restored without incident at a different location. Second appointment: a repeat of the same, tried to rescheduled my appointment, I was very inconvenienced and frustrated, again, tried to to talk to the office manager, after all of that I was able to keep the same day but at a different time. Honestly, who is running this tragic scheduling. Maybe it's an isolated incident but I have a feeling it isn't. Certainly not a professional outfit. Two thumb down!!!

Found Dr. Johnson's clinic after researching Misophonia for my daughter. We were traveling back to…read morethe Seattle area from our camping trip down south, so it worked out for us to stop. She was very knowledgeable and professional, which was a great relief to my daughter and our family. We left feeling very good about the visit and potential device strategies. The smile on my daughter's face was the best indicator that this was well worth the visit.

From the owner: Dr. Johnson has been in business for 29 years, providing appropriate and scientific methods to…read moretreat tinnitus and hyperacusis. She is a provider for the Neuromod Lenire bimodal treatment program..

Professional, patient, caring, friendly, and impressive. Office experience is pleasant and staff is…read morehelpful. So glad we found Leslie and have recommended her to several others who say the same. Absolutely 5 stars!!

TRUST. That is what most small businesses strive for from their customers. That's number One. The…read morecustomer service that I experienced here was well, Let me just say that 100 out of 100. Quality, Professional, Friendly!

I went to another provider and they wanted to do a cocular implant. Don't want a hockey puck on my…read morehead. Pacific Audiology found the right hearing aids for my condition. Extremly happy with results.

The doctor and most of the support team were nice and easy to work with. I ordered molded ear plugs…read morefor sleep as well. After returning to pick them up, the Doctor was able to spend some time showing me how to best use them. After a few nights it became unbearable to wear the ear plugs. The pain they caused kept me awake and my ears felt like they had been in a fist fight. My calls and email to the clinic were never returned. While I appreciate that these were custom made and likely non returnable, some common curtesy would have been nice.

Wow! Great service! I am from out of town for my son's wedding and needed a small part for my…read morehearing aid, not only did they have the part, they went out of their way to clean my hearing aid. They also gave me all of the consumables that are needed for about 2 months,and gave it to me at no charge. I would recommend them to anyone who needs hearing aids or hearing tests. They will treat you like a good friend! John Edwards, Salt Lake City, Utah

Really professional audiologist. Very knowledgeable and willing to share her knowledge with me…read moreabout my hearing aids. I will visit them again.

I found myself using subtitles more often and asking people to repeat themselves more. So I went…read moreinto the Miracle Ear in Portland, Oregon for a free exam they offered. Logan was great in explaining everything to me as we went. There were a number of tests he did and each one he told me why he did them. Logan then had me try on a pair of hearing aids and wow, I could hear so much better. I guess I didn't realize how much of my hearing I had lost since it was gradual over time. I highly recommend Miracle Ear.

Said trial was free & without obligation then charged me over $100 to return the hearing aids…read morewithin the trial period. Now, left them voicemail to get them to remove me from their marketing mailings months ago that they evidently ignored because I'm still getting their mass mailings about their free no obligation trial. Go to Costco for your hearing aids instead to save $ & not be mislead!

Sign on door states, "veteran and L&I friendly," not true in my recent experience with Evergreen…read more As both a vet AND a L&I claimant, I was treated most rudely by the woman in the office. They supposedly "fixed" my hearing aids over a year ago and the Lt one has buzzed ever since. They dodged their responsibility at every turn, she said "we are a small company so we can't afford to give you any wax guards, or anything else I guess. She said I was eligible for new hearing aids, gave me a card with a phone number on it, "they can help you she stated," but it was obvious that Evergreen sure as hell wasn't going to put any more effort into getting new aids. I don't know if it's the same owner but I've certainly moved on to a new provider. Don't give your business to these people, they're money grubbers and liars..

They are closed, never told their clients! Called and left messages, voice message did not say the…read morebusiness had shut down, nor does their website. Found a yelp post that said it was closed.

We were visiting Lake Oswego and needed some help with my husband's hearing aids. They were…read moreaccommodating and we were able to pop in and get the help we needed right away. Super nice and helpful.

Great staff!!!!! Great audiologist!!!!! I left my hearing aids on a flight, they were able to let…read moreme use loaners until my order came in.

Wow, Lane Schrepel is so kind and thorough and now I can hear much better. I had stopped going to…read moremeetings because I couldn't understand what was being said and now it is really good.

From the owner: We have been in business for over 35 years and are the longest running business in the community…read more We stream music and television directly to your hear aids with no outside interference. We help eliminate background noise. We offer some of the smallest hearing aids on the market.

Do you see ALL of these forms? Do you know what they are?!?! The forms I was text and emailed to…read morefill out PRIOR to my appointment. Which I did. Online. With the link provided. The day BEFORE the appointment I was told to come in NO LATER than 30 minutes prior to complete the paperwork. My appointment was at 3pm. I was told to be there by 2:15. I ended up there at 2:20. They said "here fill this out" and I said I already did online. And they said we can't see that and it doesn't link in (so WHY send an email and text telling people to so it?) And this was the case for EVERY person who checked in while I waited. After I finished the paperwork, I sat and waited and waited and waited. And at 3:10 I was asked up to the desk and asked if I had done the paperwork. I said yes I did, and the girl asked me who I gave it to and I said "you." And then she said "oh yeah." And was fumbling through a GIANT stack of paperwork to try and find it. Let me just tell you they're like a NEGATIVE TEN out of 5 for their office staff/administration. They need to clean out and start fresh there. I wasn't overly pleased with the MA as she was curt and not very pleasant. And pushy. But Stephanie D'Andrea was great. She went through all of my history, asked relevant questions and spent probably 5 minutes, if that, ACTUALLY connecting the digital file which the office staff was completely incompetent in doing, so that she could view everything I had filled out. She didn't need the forms because she could see everything I'd input ONLINE as well as other physician test results, etc. She actually had a clue about the medicine AND the administration. Which IMHO is NOT the job of the NP or RN or Doc. That's the administration's job. To make their lives AND the patient's life EASIER. When the MA took my BP (in a seriously awkward bench chair,) I said that's REALLY high. As in even when I'm really stressed it's not that high. And she just ignored me. Then after I said something again she took it exactly the same and it was the same read. When Stephanie finished with me (interrupted 3 times by her MA giving her "time" warnings...which also seemed VERY unprofessional;) she asked the MA to retake my BP and reposition my arm because I have NO history of BP like that. Well wouldn't you know it was basically normal like what I normally read at. So many things were discussed but I mentioned painful bunions on my feet and Stephanie said "that's not a bunion. It's a wart." And I thought cool. I'm officially OLD I have warts on the side of my feet?!?! EW. No offense but I didn't believe her. I had been in a lot of pain (which she said happens with these on your foot...) and I thought NO WAY. She said to soak my feet for as long as I can in warm water and then file as much callous as I could off (and ew there was a lot...it's JUST becoming spring in the PNW LOL!) And legit AFTER just that my foot was WAY less painful. But after using the wart gel and a corn pad (yup legit old people stuff,) for a FEW days...the pain was GONE. I was like an insane person sending her messages in the patient portal saying OMG my foot feels SO much better. Like I could cry it's so much better. The pain was so bad I hadn't even realized until it stopped!!! Anyway, I had some blood work done AT the office and for someone who has NO veins, despite eating and being hydrated, NO veins lol. After serious discomfort and having the tech dig around in my hand, I suggested maybe a heat pack as it has worked previously. So we did that and it wasn't AS bad the next time. Still not great though. Anyway, overall experience was Stephanie 10/5 stars. MA 2.5/5 stars. Office staff -10/5 stars.

I've been going here for years, and I really trust and like the level or care, professionalism and…read moreconcern they give to patients. While I won't say who my physician is or comment on my own specific health, I can say I feel in good hands. Appointments can be a little sparse, but I take that as a good sign that a family practice is in high-demand. But, I will say, if I've had an emergency (non-ER), they've been able to accommodate me, always. While may seem like a negative, some years back, I had what I would call a disagreement about how one of the medical assistants operated and communicated, and raised that concern. The practice admin (they are crazy busy), took the time to call me personally, and talk at length about my experience, and I left confident. Wow, now that's a practice that cares both about outcomes and you as a person. Going to the doctor can be a stressful time. I will be coming back for as long as my insurance will allow. Thank you!