I am very happy with my experience. As a first time client, I was warmly greeted by Barbara at the…read morefront desk. She understood the problem with my hearing aids and was able to quickly plan the resolution. I had to leave but received a call within one half hour that my hearing aids were repaired and ready for pick up. Also, she was most helpful with receipts and information that I needed. Thank you Barbara and Dr. Dold for such great service!

I have been a long time patient of Audiology Associates of Westchester and while we have recently…read moremoved into Manhattan, I still return to see Dr. Caitlin Dold, who is such a caring and dedicated audiologist, I'd be nuts to leave! When I was in my late forties, I was sent to the audiologist by my children and wife who were concerned that either I wasn't listening to them or hopefully, I needed a hearing aid! Fortunately, i needed hearing aids! Perhaps it was all those rock concerts or blasting my stereo but over the years as hearing aids have become more sophisticated, my hearing and relationships with my wife and now, grown children has improved! I also really urge my friends to not look for bargains when it comes to investing in hearing aids. There is a huge difference in quality and care that you won't get at the Big Box Warehouse Stores!.

After a horrendous experience at another hearing device outfit, I visited Emily Esca. What a…read moredifference! The hearing test took 20 minutes instead of 2.5 hours. Dr. Esca diagnosed my hearing loss and suggested my getting top-of-the-line hearing aids for $1000 less than the other place on a half-price sale. Dr. Esca knows what she is doing. She's professional and approachable with patients' questions about follow-up, costs, and recommendations.

Dr. Esca was very cordial and in a relaxed manner revealed her proficiency in audiology. After a…read moreseries of diagnostic tests, Dr. Esca in a clear professional manner explained in detail what the results revealed. She examined the current hearing aid being used and adjusted it for optimal performance. Although the results indicated a diminished hearing acuity, Dr. Esca did not attempt to talk me into purchasing new hearing aids, but take a wait & see method if the current hearing aid adjustment would improve in the coming weeks. She also made suggestions to facilitate wearing the hearing aid consistently. I strongly recommend Dr. Esca at Listen Hear Diagnostics. Dr. Esca is very focused, supportive, and accommodating. She displays concern and compassion for her patients. Note: There is street parking available.

I was so delighted to find out that Steve Malawer, my audiologist of over 20 years, was now…read moreaffiliated with Community Hearing Services in Yonkers. The most patient centric audiologist that I've ever dealt with, he's simply the best. The patient always comes first and you can be sure that whatever device he suggests is the right device for that patient. He has no allegiances to specific brands, only to the patient. I've looked long and hard for that level of support and care and am simply delighted that he's nearby. And if you're not happy with the adjustments, you can always return for further adjustments and refinements. JG

I have been going to their Yonkers office. The audiologist is very thorough , knowledgeable and…read morepleasant. I was extremely pleased with the attention paid to my hearing problem, the very thorough testing and discussion, and the suggested remedy. Follow-up after receiving my hearing aids was excellent. The office staff ( one person, front desk) is very nice and efficient.

Went here on Thursday July 24th 2025 with my mom for a hearing aid fitting, and to redo part of the…read morehearing test to double check my hearing loss. Quick check in, no questions asked since I just answered them before my prior appointment. There was no wait to see the doctor, and Dr. Zurla was very pleasant. During this appointment, she explained the new features of the new hearing aids, and made sure that they were a fit, and didn't need adjusting. Although if i did it is normal to need adjusting after getting a new pair. She also was patient with the hearing test and everything. Also before this appointment, My ENT and her communicated, and quite quickly and effectively too. Since we are moving out of state, she also took care of us and made sure we had the proper paperwork for the new audiologist. Apointment went well and very pleasantly. For an pleasant and understanding experience, I Highly recommend Dr. Zurla from Hear USA!

Cannot recommend any higher than this. Dr Zurla is wise, caring and knowledgeable! Great…read moreaudiologist and great person.

The best there is! With everyone selling hearing aids it's…read morenice to find a truly knowledgeable group. Dr. L, Espinosa is the right choice.

Laura took over as our Audiologist when our previous one retired. Her credentials are excellent…read moreand are reflected on her knowledge of multiple manufacturers. My husband and I both use Widex. Perhaps her most impressive characteristic is her patience with the need to adjust hearing aids for fit and programs. She is eager to do whatever is needed for optimal results. Her personality makes it possible to enjoy our interactions. Joe and Rosalie Wise

Doc Cohen has been my audiologist since '07 or thereabouts. (He gave free screenings at my…read moreworkplace in nearby Yonkers, back in the day when he was with another organization.) He convinced me back then to get a set of hearing aids (even though I was only in my 40s!) to help cope with a case of tinnitus in my right ear. Throughout the years, I've found Dr. Cohen to be a great professional--always kind, considerate, understanding, and knowledgable about aids and other solutions that meet my challenging needs. This was especially true when my tinnitus bloomed to full-on single-sided deafness. (I completely lost hearing in my right ear due to surgery in 2013 to remove a golf ball sized acoustic neuroma--or benign brain tumor--which also destroyed my right ear's hearing nerve.) His current office, shared with an optometrist/eye glass store, might not look like much. But it doesn't impact the type and level of service and support he provides! (In fact, I think his "low-overhead" approach probably saved me SEVERAL thousands of dollars over a mid-town audiologist's office offering the same top-end hearing aids.) I would definitely recommend giving Dr. Cohen for your hearing challenges. I think you'll find his no-pressure, gentle approach to be very refreshing!

Dr Cohen is the utmost professional. He puts client needs first; he has a vast wealth of knowledge…read moreand experience and he's a really nice guy. You won't find better service anywhere.

I have worked with Bonnie off and on for what seems like two decades now. I have come across a slew…read moreof audiologists, mostly in connection with ENT doctors I've visited over the years. Bonnie is head and shoulders better than any other audiologist I've spent time with. For one, her hearing exams are easily 3 times as long and far more thorough than other audiologist exams I've had. She always takes the time to be thorough and complete, answering ever question I throw her way, and she works a problem until it's solved to the best of her ability. For a time, I had left Bonnie to go the cheaper, Costco hearing aid route. But when my hearing degraded further and I needed specialized assistance, I returned to Bonnie without blinking an eye. And the result has been top notch as I expected. Obviously, using Bonnie over Costco is a far more expensive proposition, but, in my case, I had to bite the bullet and go that route to ensure Ii could hear as well as possible. Ultimately, we setted on top of the line Phonak Hearing Aids as well as custom ear molds and a Roger On microphone, and the result has changed my life. While I did pay a lot upfront, every time I needed service or additional help or had to have a broken ear mold remade, Bonnie has always ensured I never had to pay an additional dime. I can't recommend Bonnie enough. If and when the day comes that she decides to retire, for me, it willl be a very sad day! If you're looking for the best auditiologist in the area, give her office a call pronto!

Doctor Zalvan was attentive, very pleasant, concerned and communicative. He "flushed my ears" and…read moreit didn't hurt a bit. I had had to cancel my appointment twice because of health and weather concerns and the call center staff was very understanding and rescheduled me very quickly.

Beware of the office billing practices. We were way over charged and it's been impossible to get…read moresomeone there to correct it.