I had such a great experience at this nail salon! The place is very clean and well-organized, and they have a huge selection of colors to choose from. The staff were professional, friendly, and really paid attention to detail. My nails turned out exactly how I wanted, and they lasted so well. Highly recommend to anyone looking for quality service! read more

I would give a zero! I got married on a Sunday. I was here on Thursday to get gel polish for my nails and my mom did not but the 3 day policy she would have had to go in on my wedding day to get them fixed by Sunday they were chipped mine and she had to take it off the morning of the wedding. I came back the following week so on Thursday. They supposedly fixed them on and on Friday messed and chipped up again. Absolutely never going there again. I shouldn't have to get gel polished fixed three times in one week. Or at all before 2 weeks. I will go pay someone else to remove this crappy gel polish, and put it on correctly. Oh yeah, my mom wrote a Google review partially about this but also about her own nail and they responded to her saying they did redo my nails. Absolutely not. Between the 2 that tried to fix (really they butchered them )my nails they DID NOT offer to redo my nails only fix them. Please, ladies and gentlemen, be careful. If you come here you might just catching them on nap time too. Pics include both already fixed and new ones. Wish I would've takin a picture of 7 worker sleeping on their workstations. read more

Miracle Nail - Butchered on this side too. - Nail Salons Near Me - Liverpool, New York

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Anna was awful, so rough and took FOREVER. Took her an hour and a half for a dip powder nail and they are the worse I've ever had. They are half bumpy and half not covering the nail fully. The final coating is full of brush streaks and ridges. Never will return here. I also watched a tech next to me pick her teeth with her bare hands and not wash them and another cough into her hands and not wash or sanitize. read more

Never a wait, friendly staff, wish the gel mani took longer! In and out in 25 min looking great. Massage chairs for pedi's and always a quick shoulder massage with a mani. read more

Awful experience!! The guy rushed through my whole pedicure. He did not push back the cuticles on my toes and painted over them. I made him correct this. He didn't get the calluses off my feet but cut a part of my foot open. I paid for a hot stone massage and did not get any hot stones! He set a timer for 5 minutes for a leg and foot massage and stopped at 3 minutes and 30 seconds! I can barely walk on my foot and wasted $60 at this establishment. I have never been so disappointed in a service in my life!! Do not recommend! read more

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They always do an awesome job! I can count on them to make my nails look beautiful for any special occasion that I have. The powder dip manicure lasts and looks amazing for a long time. I waitress, so my nails take a beating! I always get compliments on how great they look! Hannah and Yoyo are my favorites for manicures and Tony is amazing for pedicures! read more

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I've gone here many times, and the service varies. I usually get gel tips or just gel polish, and I've had everything from a perfectly executed, beautifully designed set, and a basic color that is so lumpy and unevenly cured that it peels off within days. I do love the vibe there, which is why I keep trying them, but be aware! read more

This place is big, which is definitely a perk if you have a large group. Our party had an appointment, but there was still a little bit of a wait to get everybody situated with their manicures or pedicures. My technician was very polite, and I had no issue during the manicure. The end result looked very nice. Unfortunately, it didn't last long, but I don't fault the salon for that-- I'm just a mess of a human being who bangs away on her keyboard and always chips her nail polish. I hardly ever get manicures, so I don't know whether this is the best place around, but I had a perfectly alright experience here. read more

Miracle Nail - Nail Salons Near Me - Liverpool, New York

I had a mani/pedi and a wax and I will never go there again. I asked for special attention to certain callous's and they were never even touched. I do a much better job at home, but I wanted to treat myself, just wasted a lot of money instead. read more

I've gone here hundreds of times. Before leaving the area for a decade and comparing the service to other places, I probably would have given them 4 stars. Now I'll give them 2 at best. I've gone about 3 times over this last year and I always leave disappointed and regretting it. Yesterday was my last attempt. A basic pedicure is $35 and includes basics plus 5 min hot stone massage (I do appreciate that they use a timer). The pedicure is okay I guess (although they barely touched my cuticles and they don't do the paraffin dip anymore post Covid) but only if you're not looking to get polish because it's never done well. Paint is always way far from the edges, smudged looking, just not worth it. I will not be back and will continue my quest to find one decent nail salon in CNY. read more

Went in for a pedicure at the Salon and in the past if you get the basic pedicure, they rush you through it and have you in and out in less than 30 . I decided to do the spa pedicure and get the gel nail polish ( which is now for $20 extra)! When they come with the bill it $85 and $15 for the tip it was $100 pedicure. The best part was I had to go back to next day and have the gel nail polish redone because the light wasn't working correctly and all of the polish was sticky and came off! read more

Unfortunately, had a very bad experience where the male nail tech did not ask me anything that I wanted noticed I had a broken now and decided to cut every single one of my nails down to the knob instead of offering the one nail to be a fake now he cut my nails all the way down as short as they could possibly go to the point where my nails were throbbing in pain and I was in tears at the end. They did offer me a free coupon and I took it, but I am petrified to enter this salon again because my nails are still in pain. The pictures are a week after I got my nails done and they're finally growing back a little but when he cut my nails, the pain that I had felt made me actually cry in real time and I said sir, you are filing my skin, and he did not listen to me. My sister was also getting her nails done at the same time so I was done before her. he also rushed my nails and talked the entire time with an AirPod in one ear. I usually do not complain about places, but my experience at this place was so horrible. I want everybody to know so they do not make the same mistake. I did. I am scared to even go get my free manicure because of my first experience my sister's wedding is also in a month and I'm terrified my nails will not grow back in time. read more

Miracle Nail - Nail Salons Near Me - Liverpool, New York

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I have been going to Miracle Nails Liverpool for (5) plus years, Over the past year, my visits have been well below what I expect from a salon. The last visit last week was the final straw. I had an INEXPERIENCED, RUDE young woman!! Not only did I have to ask her to do what is just normal procedures, but she had an attitude.... I am extremely understanding of the language barrier, but this is no way to run a business. 'Something has changed at my once-favorite salon and I will now look for another place to go. Lots of competition out there. It's been a pretty good relationship, but now I am done!!! read more

Love this place - overall I pretty much got what I wanted. I would have given 5 stars, but although the shape came out perfect, after leaving I noticed my technician really missed the polish on the sides. I use my hands in photography at work a lot so I really need them to have a clean look all around. I also left with dry hands, as they were a bit busy this time. Otherwise, staff was very kind, and the environment had a beautiful vibe! They usually nail it, no pun intended. (Edit: I went back the next day and they re-painted them free of charge! ) read more

Miracle Nail - Perfect shape and beautiful neutral pink color. I went with OPI Machu Peach-u. - Nail Salons Near Me - Liverpool, New York

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Extremely disappointed with the last few visits. Their prices are fair for a pedicure/gel manicure combo. But tonight was the nail in the coffin. Walked in with a gel manicure, wanted to get my gels removed, nails cut and have a set put on. The guy I had, explain it too him 3 times and he said he knew what he was doing. He never put a set on, I asked him several times when he was going too and said he would in a minute then next thing he goes, all set. I said, this isn't what I wanted, manager came over and showed her the picture and she agreed it didn't look like what I asked for. Had no energy to cause a scene and it took 2 hours for him to do. Still made me pay and only gave me a 20.00 gift card. Will be gifting the gift card and never going back read more

Miracle Nail - What I wanted - Nail Salons Near Me - Liverpool, New York

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Horrible business practices. I had a card for a free manicure after 10 visits. I presented that card to them at time of payment, as I had 10 previous visits.They stared at it, then said "it's for $10 off." When I asked why the card stated a FREE manicure, they couldn't answer that. I'm not one to make a scene, so I just paid the $5 for a manicure that wasn't even worth that much. I felt rushed and it was clear they just don't take much pride in their work. While I was drying my nails, I noticed a couple bubbles in two of my nails. Everyone was with a customer and no one seemed to care, so at this point I just left, dissatisfied and annoyed with the poor service. I will not return. read more

I just left here about 20 mins ago and my experience was so terrible I just had to yelp it now. The man that did my nails was EXTREMELY rude. He also filed my nails so hard that the side of my left pinky is BLEEDING right now. I'm waiting for that to get infected because god knows how many nasty nail shavings were on it. My nails look terrible, super uneven. He filed my nails down to the frickin nub and now I look like I have sausage fingers. When I said "OW" when he literally SLICED MY FINGER OPEN HE LAUGHED!!! Moron. He also coughed on me the entire time. To make it even better at the end he looks and me and goes PAY NOW. I just about walked out. Terrible experience. Please fire this dude he's terrible and so so rude. Ugh ok bye read more

I love coming here. Hannah is the BEST. She is always so patient and works with me to get my nails exactly how I want them. I always come to her with new ideas and she is always excited to try them. I always bring my kids occasionally and the staff is so great with them, making them feel special and never act like it's a bother to do a 5 and 9 year olds nails. Ask for Hannah! read more

Miracle Nail - Nail Salons Near Me - Liverpool, New York

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I took my daughter in law for pedi to celebrate her birthday. I thought I would try this place for the first time. I was very disappointed that her pedi lasted 20 minutes at the the most it was very rushed. It was suppose to be a relaxing experience. My appt was at 12 they got us in a few minutes early and it was completed at 12:11 when I checked my watch. Dont waste your money they weren't cheap either. read more

I used to go here years ago before they became overpriced and rush you the whole time. Ended up going back a few days ago because both my other nail places were too busy. I got a powder dip manicure, paid $10 more than I usually do at the other places and just as before, they are chipped and Cracking just a couple days later. At Nail Expo, my nails will last 3 weeks without any chips or cracks. This place is a joke and a rip off. Awful and I'm pissed I didn't just wait for my regular place. The overcharge and use cheap product and literally rush you the moment you walk in. Awful!! read more

Went in for a gel manicure on a Tuesday early afternoon and was greeted right away and guided to the colors and later my seat. The staff worked quickly but did a great and efficient job. Seriously one of the best manicures I've ever had done outside of a spa. They a made sure that there were clean lines and a clean finish. I even got a shoulder massage while my nails were curing. Could not recommend this place more!!! read more

Miracle Nail - Gel manicure on natural nails - Nail Salons Near Me - Liverpool, New York

I walked in and asked for a $25 pedicure and a gel manicure for $30. She asked me to upgrade 3 times and I told her no all three times. The entire time after she was so fast, rude, and did a terrible job. I could tell the women doing my nails was mad I did not choose to upgrade to a more expensive service. Won't be going back there. read more

Miracle Nail - Cost me $30.. the worst gel I've ever gotten - Nail Salons Near Me - Liverpool, New York

We went here beacuse they were open on Sundays. Overall I enjoyed my experience. They have many ways to upgrade your service, I went with the Spa Pedicure and Parrafin Manicure. Pedicure was good, they wrap your legs and put a steam machine on them and they manicure was good as well. The staff were friendly and speedy. I did enjoy the free 5 minute (give or take) chair massage. That guy was very good and it was a great finishing touch. I would certainly go back. read more

I will never come here again. I asked for a acrylic or just anything that will give my nails length and the lady said no and just kept pushing the powder (i'm guessing because it's the easiest). So I decided to just go with it and the guy was super rough with my hands and kept pulling on them and twisting them which is just never fun. Then as i went to pay and tip the girl said "only 5?" and guilted me into tipping more even though i had a terrible experience and the nails turned out horrible. Do not go here if you want to actually enjoy your time and have nice nails lol. (the white and blue nails are an acrylic set I did MYSELF! just in my room for the very first time b/c it would be fun. I know they're not great but if I can do this with no experience whatsoever with nails, then I don't understand how my nails turned out this horrible at this salon) read more

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If I could, I would give this salon ZERO stars. I usually go to a different nail salon, and get pedicures quite regularly but since I got a gift certificate for a pedicure to this salon I decided to travel to Miracle Nails. When I arrived the woman at the counter barely greeted me and I wasn't even introduced to my nail technician. When I was seated the nail technician showed me a list of options for scrubs and treatments (that didn't include prices), I proceeded to ask if they were add ons, extras on top of a regular pedi. She didn't understand so I explained and showed her my gift certificate for a pedicure. The woman snatched the sheet of options out of my hands without an explanation and proceed to continue as if I hadn't even spoken to her. I asked again if those options were add ons, she only nodded. She barely scrubbed or removed the callouses nor did she look at my cuticles on my feet. Honestly, she barely touched my feet. All she did was paint them and guide them in and out of the water, which they were in only for maybe 30 seconds. There was no conversation at all during my pedicure making it super awkward. I was there for a total of fifteen minutes from the time I stepped foot in to the time I "paid". At the end when she had sat me down in a different seat to dry my toes she proceeded to get very close to me and asked me, "you pay yet?". I replied not yet and I would when my toes had dried on my way out, again I held up the gift certificate. Again she snatched it out of my hand and when my mother came over as I had given her a look of distress at the closeness by this woman, my mother said she would bring it over and asked if they accepted credit cards for tips. ( my mother was yet to be informed that tis woman did Not deserve a tip) My nail technician told us that they did NOT do credit cards or debit cards. My mother went and paid an undeserving tip, as the woman left me to have my toes dry. I figured she would come back to check to see if they were dry and to take out the little paper towel spacers between my toes, But she didn't. Ten minutes later she had yet to come back and had actually gone onto another customer. I had to take the spacers out myself. As I left, no one, not even the three girls at the counter by the door, said goodbye to my mother and I as we left. I Wouldn't recommend this salon to my worst enemy. Waist of time, and gas money. read more

Young did my gel manicure this afternoon and did an amazing job. She was very thorough and took her time and made sure my nails looked awesome! I found my new nail place! read more

Miracle Nail - Love the color! Great job done by Young. - Nail Salons Near Me - Liverpool, New York

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I used to be such a huge fan of this place. It has gone downhill. Don't waste your money here. Spend a little more at a more legit place. I sat in the broken chair (that's what they called it, not sure why I was put there since there were other open chairs) and when I asked them to fix it they shoved towels over the massage balls that were sticking into my lower back. Didn't help but at that point I just wanted to get it over with. The guy who did my pedicure left a couple times to grab a smoke. I know this because he smelled like it. So gross. Their tools looked nasty too. This place that was once great is not going to get my money ever again. read more

This is the only establishment I've ever taken the time to negatively comment on. Years ago the experience was mediocre would return but was never over the moon. The past two years have been AWFUL. Two years ago I've given it 3x to see if my rushed, rude, half completed experience was just a fluke. No. Three consistent awful experiences. I unfortunately had a $10 gift card.. the "massage man" has always been excellent so I figured I'd finish the $10 gift card with a massage. I've without exaggeration have tried 5x since I have a negative review on fb. Denied every-single-time. Woman who manages will literally say "too busy." I just went in on a Tuesday afternoon and she looked at me... looked back and said the message man wasn't there. When I asked what day he will be there she just shook her head so confused I ask "is he gone?" And said yes. So in short they've essentially stolen $10 from a customer because of a bad review. I'm not a spoiled ungrateful constant negative reviewer, just TRULY in awe with how they handle customer relations. I've talked to a girl who has worked there at my new location and she was telling me how awful the owner is and how unfairly he treats his staff. If you end up having a good experience awesome, I just wouldn't anticipate it happening again. Ps- downloaded yelp just for this. read more

Worst pedicure I've ever had. The man doing the pedi had a very aggressive and had a very rough touch. Not friendly in the least. I went in with my mother-in-law and after running my card to pay the bill, we specifically only wanted to tip the woman that did her pedi because I was extremely unsatisfied with the service of mine. Instead of inquiring why I was displeased with the experience, we felt obligated to also tip him because the woman made us feel uncomfortable just tipping her. Won't be back. read more

If you aren't in any type of rush, enjoy having at least one of your nails crooked, a terrible paint job, this nail salon is the perfect fit. I have had both pedicures and acrylics done here. The atmosphere is clean and comfortable but the quality of work is not good at all. read more

This nail salon is not recommended. I went and was in and out in 15 minutes because they did my manicure so fast (and not good). When it came time to pay, the lady told me my amount and I handed over a gift card that I had just received last week. The gift card said the salons address and everything, and the lady told me it isn't their gift card when it clearly says "Miracle Nails" on the card. They were rude about it and I paid my own money when I wouldn't have even gotten my nails done there if I didn't have a gift card. read more

Miracle Nail - Nail Salons Near Me - Liverpool, New York

I'm giving this one star because I can't give it zero. I went in and waited for a good 29 mins for someone to take me ( there were multiple tables open) went and got my acrylics done and the lady who did my nails made 3 bleed, and they were crooked and uneven. And she did not apply them right and 3 days later, keep in mind I was very careful, 4 had fallen off. My mother called them and they said I would be able to get them redone for free if I came in that night. My mom said "I am going blind and I can't drive I can't get her out there until thursday (it was a Monday)" and the lady said "I don't care if you're blind you get her out her today" and hung up on her. I will never come to this place again. It was the worst experience I've had at a nail salon in my life!!! read more

Miracle Nail - You can see the differences in lengths between the pointer finger and the middle finger. - Nail Salons Near Me - Liverpool, New York

Don't waste your time or money! The worst experience I have ever had at a nail salon! I made and appointment for four pedicures and gel manicures for my sister, mother, niece and I. We were 10 minutes early for our appointment nobody else was waiting and we were rushed from the second we walked in the door. They didn't give us time to pick our pedicure color before we were sat in our chairs. They tried to push us into paying for extra pedicures and when we chose not to they started talking under their breath and acting angry. The worst 5 minute pedicure then before even starting gel manicures we decided not to give them any more service. The owner was one of the employees providing the pedicure, could sense our frustration and that we chose to not do the manicures and still did nothing to try and mediate the situation. Terrible experience and service. read more

Absolutely dreadful experience. I came here with my mother and sister to try and relax after a death in the family and was given the exact opposite experience. The man who did my sisters nails completely ignored what she said, over and over, and she now does not have the acrylic nails she wanted. They charged us more than we should have been charged, and no one could speak English enough for us to try and explain our issues. We will never be back, nor will anyone else we know. read more

We went there because they were open for the holiday, BIG MISTAKE. Never will we go there again. Horrible service for my daughter. Asked for one service and received something completely different and when tried have them correct it, all of a sudden no one understand us read more

Reasonably priced with speedy service and friendly front desk staff Quality of work is on par with high end salons, but you have to be very precise about what you want. They will try to get you to do the extra stuff, just say no if you want to keep the price down. Massages are wonderful, and they are attentive to the needs of the client. Waxing is always painful but quick and they don't always get all the hair on a brazilian unless you specifically tell them to. I have been here for every manicure and pedicure and wax since 2010, totaling about a dozen or so visits. Communication with the staff is key but they do very good work. read more

Always loved miracle nails . Usually go to Baldwinsville . They were busy so I drove over to Liverpool. Had a spa pedicure and brow wax. Got Home to find a poor job with the brow wax . The next morning got up to find no polish on half of my big toe. Now thats weird . Wont be returning there read more

They used to be so clean & used to take their time __it's a cattle drive ; move you in & out prices high & no option to get pedicure w/o mani got 10; min massage in stead-- same price for pedicure .. that's all...will go to professional spa from now on...went there for years--' never again read more

Holy shit...I used to be & incredibly loyal customer at this place & stopped coming here long ago because the wait times were getting ridiculous. Today I decided to give them another chance so I walk in and ask for a pedicure & a fill. The owner looks at me & says there is no one there to do nails, only pedicures. I said, ,wait a minute, you're telling me that you're running a nail salon and you have no one here to do nails?" She said yes and turned me away. UNREAL!!! read more

I chose this nail salon at first just because of its proximity to my apartment, but now I don't want to go anywhere else. Never had a bad experience here and they give a real massage while you wait for your nails to dry. Highly recommend. read more