Not a very good experience with front office staff. Not responsive at all. I needed a receipt to…read moreget reimbursed, numerous emails and phone calls to no avail. Poor patient service.

Small clinic inside a medical center building. Staff was friendly for the most part. I did overhear…read moretwo staff talking negatively about clients/patients over something small. Not my business but I think it's something you save for when there are no patients inside the lobby. Service was relatively fast as well. The nurse giving me the booster shot took a little longer than what I've experienced in all the vaccines I've gotten in my life but perhaps she just hasn't had a lot of experience with giving shots. She was really nice though! Overall, the whole experience was fine. Speedy and I got what I needed.

Great primary care physician…read more When my previous physician left her practice, I was extremely disappointed. Not anymore. After finding Dr. Steele, I know I can be comfortable with her caring, kind, expert care. She is very thorough and asks all important health questions. She is, by far, the best physician I've had in my 80-plus years. (It's also great that there is no parking garage involved. There is free on-site parking without a long walk and parking validation).

"I saw Lauren Schwettmann, PA-C today for a check-up and was thoroughly impressed. She took the…read moretime to listen to all my concerns without making me feel rushed and explained my treatment plan clearly. Very knowledgeable, caring, and professional. I felt confident in their care and will definitely be returning!" It hasn't been 24 hours and I already have my referral set up! Great care!

I felt very taken care of by Dr Chao and his staff…read more I'm 49. I decided to have a facelift, neck, lift, and eyebrow lift. Wanted to get a head of the aging issues. From day one (the consult) through surgery and aftercare, I felt like he and his team took very good care of me. I was never pushed, pressured, or felt oversold. I I am extremely happy with my decision. I would highly recommend Dr Chao for your next cosmetic procedure.

Great surgeon won't recommend him to anyone. Due to being forced to quit smoking or they won't do…read moresurgery, bad move. Withdrawals are off the charts. No support, no help, no care.

I hadn't seen a new doctor since I fired Mary a couple of years ago--until today. And wow, what a…read moredifference! The service was incredible, and guess what? This new doctor was ON TIME. No waiting around for 2+ hours past my appointment like before. You remember--back when there was no courtesy call, no update, just a complete disregard for my time. This new doctor was efficient, thorough, and checked all the necessary boxes without trying to push unnecessary treatments for a commission check. And as a bonus? I didn't even have to pay for parking!

Staff at Perlman Clinic are a delight!…read more They are alway so professional and well dressed. It is a real pleasure to have a medical staff that you have the utmost trust in caring one's health. Well done.

Vanessa and Dr. Jackson always take good care of me, and show interest in my health…read more I'm very happy with my health providers.

I have been a long-time patient of Doctor Majid Shahbaz, M.D, In fact, my Mother also was a…read morelongtime patient of Doctor Shabaz when he was located in another office, which was nearby where he is located today. The office of Doctor Majid Shabaz is large and friendly, especially Grace. In addition, there is a very fine Physician's Assistant by the name of Chelsea. Chelsea is very well versed in medicine, and I have total confidence in her when we have an appointment. She also offers appointments via telephone or online, which can be very convenient indeed. Doctore Shabaz is very good on referring you to tests that will be important to your health. There are also labs and X-ray offices right next door, which is great! I visit the office every three months to be certain I stay healthy!

As a doctor I know how influential a primary care doctor can be in one's life. I have first hand…read morewitnessed the excellence of doctor Shahbaz. Additionally, my patients who see him equally rave about his outstanding care! I have no reservations recommending him to everyone with the caveat that excellent doctors are rare and worth the wait!

Dr Reddy - MD ??…read more Watch out for this location.. Been waiting for an appointment which is heath concern.. to cancel me at the last minute, pushed a few weeks out as if my steak was over cooked and no big deal. Thanks for canceling on me, treating patients this way and bad start. Your assistant or front desk hang up on me , very rude and disrespectful and I could barely understand him. Not sure if the phone is low quality or else. Shame on this experience. Zero * Would definitely not recommend a place link that for any health concern.

My experience has been frustrating and disappointing. The communication is poor and the experience…read moreof care hasn't proven to be that I matter.

My elderly mother is a patient of this practice, and I have been extremely disappointed with the…read morelevel of communication and follow-through. Over the past week, I called multiple times, on different days and at different times, regarding a refill of her daily blood pressure medication. I left voicemails and messages and received no response. When I finally reached someone, I was told the prescription would not be refilled until she was seen in the office. I explained that my mother recently suffered a femur fracture and is currently unable to come into the office. She has been taking this medication regularly for years, and it was continued throughout her recent hospitalization. Despite explaining that she was completely out of medication, I was told the request would need to be approved by the doctor. Unfortunately, no one followed up, and subsequent calls again went unanswered. My concern is not simply the refill itself, but the lack of communication and inability to reach anyone when an elderly patient has an urgent medication issue. Patients and caregivers should be able to receive timely responses regarding essential medications. Because of this experience, I am now looking for a new primary care physician for my mother.

Only for the San Diego location:…read more This was by far one of the worst medical office experiences I've ever had. The issue is not the doctor, it's the team running the office. I had an appointment scheduled for 8:30 AM and was not seen until around 11:00-11:30 AM. That's nearly a three-hour wait in the waiting room, followed by additional waiting time inside the exam room for the doctor. Completely unacceptable, especially for a primary care office where scheduling should be managed properly. It was very clear this is a systemic issue. While I was waiting, multiple patients were complaining about the same thing. This is not a one-time situation, this is how the office operates. The lack of organization didn't stop there. After my visit around June or July, it took about a month just for the referral to be sent to my insurance, which didn't receive it until August. Because of that delay, my authorization eventually expired. Now months later, as of March 31, I called to request a new authorization. They took my information and said they would call me back, but they never did. I understand systems can go down, but there is no follow-up, no accountability, and no sense of urgency. The front desk and administrative staff are extremely inefficient, unresponsive, and disorganized. For a team this small, there is no excuse for this level of poor service. Again, the doctor herself was not the problem, but the team completely undermines the entire experience and patient care process. I would strongly advise others to avoid this office unless they are prepared to deal with excessive wait times, delayed referrals, and no follow-up. This office needs serious management intervention.

Dr. Danque is a great doctor and very thorough. Her hospice experience and bedside manner is…read moreexcellent and I highly recommend her. She's remote now with Hospice and I'm so grateful!

How do you have a medical practice with a receptionist that doesn't know what type of insurance…read morethey accept and doesn't even have an insurance department? Instant hang up!!