Took car here for an insurance claim and still have issues and had to go back through insurance to…read morehave it properly fixed. Won't be back and very bad customer service.

Great communication and follow through. Repair of driver's mirror regained function and looked like…read morenew! David was courteous and super! Fast repair. Easy drop off and pick up. We highly recommend to anyone!

I had a great experience at Ann Arbor Auto Body on Jackson! They were able to get me a great deal,…read moreand they were incredibly fast. Everyone was so nice, friendly, and easy to work with. I really appreciate the great service and would definitely recommend them!

I appreciate the shop being willing to replace some broken plastic grill parts that I supplied,…read morehaving bought them online for my 2013 Honda Accord. Also, I learned something... they shared with me that such parts have 3 levels of quality, and that the parts I'd bought were the lowest quality, more brittle than others, and that they'd heated some parts to get them to fit properly. Cost to do the work was very reasonable. I'd trust this shop with bigger jobs in the future, should I need such work.

I live in downtown Ann Arbor and took my Pontiac Vibe and Nissan Altima to this body shop in Ypsi…read morefor car accident repair! They worked super hard on my behalf to get Geico to repair parts that were not included in original estimates. Grateful that they are for customers! Thank you guys.

I called to request an estimate on my vehicle, and they immediately tried to deter me away. The…read moreperson I spoke to was inconsiderate, and seemed like they did not want my business at all.

I have unfortunately needed their services more times than I would like but, they make an…read moreunfortunate situation the best it can be! Kelly in the office is so kind and exceptional with communication and the team that does the body work is top notch! My car is always sparkly clean with flawless repairs when I get it back and I am so grateful. Wonderful company and staff all around and I won't take my car anywhere else!

6 Star experience! 2025 review, and they are still getting high praise, Kelly did a great job…read morekeeping me updated on my car and they were able to complete my car within a week with impeccable results! I have an Audi s4 that they were able to revive and even covered the few rock chips on my hood! Their paint is the best you'll find anywhere and body repair is top notch! If you guys have a foreign car (They Work on a lot of Germans) definitely take your car here! Couldn't have asked for a better experience!

I had trouble with my car's struts but Ali and his team were able to get me out of the door within…read more1 day of service. It was also cheaper than other places I had checked.

Ali and team at International Collision are the best!! Someone did a hit and run on our driver's…read moreside door. They fixed it made it look like new. They also cleaned the outside and inside of our car after they fixed it which was a pleasant surprise. We were very pleased the price and service received. Would definitely recommend!!

Helpful, went beyond. My sister had driven up from Houston and had a mishap during her trip when a…read moremetal love seat fell out of the truck in front of her on the highway, and she hit it. Her car was drivable and she continued to Michigan but we wanted to see if the external damage to her fender was the only real concern and that nothing under the car would cause a problem for her on her return trip. We went in, and the guy at the counter was beyond helpful. He listened to her tell her experience, came outside in the high heat and humidity and looked at her car in the parking lot. He got down on the ground and slid under it, repositioning a plastic guard that was loose and hanging down, and said things looked otherwise ok. Just the cosmetic damage to the bumper and fender. We offered to pay him but he declined. She is on her way to Texas now, and we are so grateful for the service and kindness we received. Would recommend and would return.

Very happy with these guys. Tricolor bumper was slightly off and they made it right…read more Particularly Walker, who was amazing and allowed me to have input into the 2nd try. He even pulled his sprayer into the decision . I could not be happier. This shop will treat you right.!

Turned away bc I didn't have an appointment scheduled with an estimator even though on their…read morewebsite it literally says "The Collision Shop of Westland would be happy to provide you with a free estimate. Stop by anytime during our business hours" ..I wonder if it was bc of something else...

I am extremely happy w/ The Collision Shop!! Ron and Patrick were both very personable and…read morefriendly!!! I had gone to a couple of other places to get quotes for some front end damage. 1 place had to set a date for an estimate 2 weeks in the future and the other was $600.00 more and they wanted to keep my car for a week. At the Collision Shop they gave me an immediate REASONABLE estimate, and when it came time for the repair I had the car back by noon!!!. My car looks great and I would highly recommend their services!!! I will definitely use them again if needed!!! :)

I was side swiped after a driver rear ended the two cars in the lane on my right. The rear bumper…read morefront/rear qtr panels, door, wheels, tires, and side mirror with Honda Lane Watch camera all damaged during the accident. I was very nervous and skeptical of all body shops repairing my car, so I looked on Honda's website for body shops and Dusty's is a certified Honda body shop with Great reviews. Kasey was my estimator and kept me updated on the progress of the repairs to my car. She is very good at updating me and responding to all my emails and calls. I am very happy with the customer service I received at Dusty's and will recommend anyone to take their car there for body work. My car looks great! It looks as if It was never in an accident before and they cleaned the interior of my car, which I didn't expect lol. I couldn't ask for more, great and reliable!

Great service and quality of work. Highly recommend both industrial Hwy and Wagner Road locations.read more