I found our long time friend of 30 years deceased after getting a call from his daughter who lives…read moreout of state. She is the only child and her parents devoiced years ago. With her being out of state and her father's death being health related he was released to my custody. The only mortuary I could think off was the one in Poway that I have passed for 40 years. As a nurse helping prepare the body for transport was nothing new. This time it was an honor to stay and see our dear friend off. We told his daughter the stories we shared while waiting for another transporter to arrive. Everything was done with dignity and respect. The driver said he noted that his young daughter would want to see him so he could be prepared. His daughter arrived that night and call the mortuary. She said they told her they were very busy and had a lot of deceased coming in. She was told she could come to say her goodbyes on Monday morning. Having just lost my father recently, I to flew in and need to say good bye to my favorite person on this earth, my dad. He suffered from Parkinson's for the last five years. When I went to him he never looked better. He looked so honorable and sharp ready for god. I was so comforted by how good he looked and it was not a viewing it was just me. This young daughter would not have the same experience I had in Virginia. Malissa told her he was in his natural state. How would anyone not in the industry know what that meant. She said he had blood in his nose and blood coming from his ears. His face was smashed. I unzipped the bag to hold his hand, it was covered in blood. She was hysterical. This is the last image she has of her father. Beyond heartbreaking. I called Malissa to say WTF. Malissa she told his daughter what state he was in "natural state" said she said he was cleaned up. His daughter will never unsee what she saw. Because I supported her going to see him I feel guilty that her goodbye was nothing like mine. NOTHING. I looking up trauma therapist in her home state now. Flipping through the folder Poway Mortuary gave her with hand written notes about an open casket, flowers and merchandise. I feel sick. In Virginia this is done on a separate day. Do not send a young person there by them selves. This place or any place for that matter. No one should go alone ever. It's overwhelming enough. You grow up fast when you lose a parent but she is and always will be daddy's little girl.

I called to inquire about getting services done and the receptionist said that they would me back…read morebut nobody ever called me back. Poor customer service. I'm taking my business elsewhere.

From the initial consultation to the closure ten years later they made the process as natural and…read moreeasy as it could understandably be. Everyone was kind, friendly, and compassionate--very pleased with the every aspect of their service.

Everything was so easy, which is important at a time of grief. Donna was so helpful!! We used…read moreCalifornia Funeral Alternatives when my dad died 13 years ago and were pleased with the services then, so using them again for my mom was a no brainer. They even worked with me on cremating her in particular clothing. I highly recommend them and have done so for the last 13 years

It's hard to put into words how much we appreciated Frank Manzano and the team at Clairemont…read moreMortuary during one of the most difficult times in our lives. From the very first conversation, Frank was not only professional and organized, but also brought a warmth and kindness that made us feel genuinely cared for. The thought of having to plan an Honorable Military Memorial service at Miramar National Cemetery while grieving was not something we thought would be easy, but we didn't have to, Frank handled everything, he made the process feel seamless and thoughtful every step of the way. He was patient in answering every question, no matter how small and made sure every detail was handled with compassion and respect. What truly stood out was the kind and comforting energy Frank brought to each interaction. He has a beautiful way of honoring the weight of the moment while still creating a space of peace and even lightness -- something our my mom and I deeply needed and appreciated. The service itself was beautiful and everything went smoothly, thanks to Frank's attention to detail and heartfelt guidance. We left feeling not only supported but truly grateful to have had someone like Frank by our side through it all. If you're navigating a loss and looking for someone who leads with empathy, grace and professionalism, I cannot recommend Frank Manzano and Clairemont Mortuary enough. He made a heartbreaking time feel a little more bearable and even beautiful. Thank you, Frank -- we'll never forget your kindness.

Frank and Linda were so caring and compassionate to me and my family in helping us with the loss of…read moremy mother. I would highly recommended them to everyone. Yolanda

Trusting a company the remains of a loved one could prove challenging but with California…read moreCremation, I couldn't ask for more. California Cremation is used for funerals at Miramar National Cemetery. Everything from death certificate to permits, Jorge took care of efficiently - updating me regularly on status and answering any questions I might have. I'll definitely recommend Jorge to relatives and friends in the future.

I live outside of California. The staff at this facility were awesome and kept me informed of every…read morestep of the process. All issues were handled well. Very pleased with their service.

We had an unexpected loss, and I called to get information…read more If you need to make cremation arrangements in the San Diego area, this is the company to call. From picking up the phone on a Sunday, to walking us through the process, to having the most reasonable costs I found (when making a few calls that day), AFS went above and beyond. They showed compassion, didn't "sell us" - just provided the info we needed and said they'd be there if we needed them. We quickly secured their services, and I cannot recommend them enough.

I had a very similar experience to what many others have written about working with this small…read morebusiness. The staff were incredibly helpful, friendly, empathetic and patient. Not having any experience directly taking care of arrangements after someone has passed, I had no idea what I was doing or what to expect through the process. Joey and Tara were so wonderful and answered my questions, helped set expectations properly for me and were always available to take calls. Their pricing is very competitive and straightforward. There aren't any hidden or additional fees that surprise you when it comes time to make payment. I highly recommend them to help anyone through one of the most difficult and challenging life events. Thank you Joey and Tara!

Back in 2019, my pops- who is a paralyzed military veteran decided it was time to take care of his…read morecremation matters. Instead of having the family burdened with additional responsibilities when his time comes- it was great to see him being proactive. And honestly, a huge relief, in my opinion. Back then, and to this present day- he's been living in a facility that takes care of his daily needs. So, when I got his phone call that a representative from Featheringhill Mortuary would make the drive to him and get the paperwork started- pops requested my presence as well. So, I brought this up to my momma- (parents have been divorced for 30 years & actually have a friendship still). And she asked to be present as well, with pops approval. Had a representative not made the visit to his facility- we would have rented a mobility van, which isn't cheap to make such arrangements. The FM representative was patient and forthcoming when it came to explaining services, what to expect when payment is made, and why we would receive paperwork from a life insurance company. Since the arrangements have been accommodated for pops- momma has been interested in getting something very similar to his policy. As the years passed by, I have procrastinated in setting up the appointment for momma. We finally set one up and went to their location. I asked if they could retrieve pop's policy and we can piggyback on his arrangements. The FM rep was patient with momma, who has trouble at times understanding the English language. Her appointment took an hour. We didn't feel rushed at all. We booked our appointment first thing in the morning. Parking lot in the back, with some of the stalls looking very cramped. And off street parking on El Cajon Blvd. I'm most likely going to make my arrangements with FM very soon as well.

Very helpful and sensitive to our needs at a most difficult time. We had a service honoring my late…read morehusband in the chapel, which worked out well. I appreciate that Featheringill recorded the service, though they charge for the video. The "aftercare" contact is very helpful.

Balboa Cremation Services provided excellent service when my husband passed away suddenly. The…read moreentire staff was kind, professional and did not try to pressure us in any way to buy expensive items or services. Jessica and Megan were especially helpful. I would highly recommend this business. In your time of need, they will guide and take care of you. Judith C.

Randy and his team at Village Cremation in Chula Vista are extremely professional and truly…read morecommitted to heartfelt excellent care for your love ones. I would and have been recommending them for several years. They took exceptional care of my mother. God Bless!

A very nice mortuary in Escondido. Everything went as…read moreplanned, and the staff was very caring and professional. I do recommend calling these guys if you're in need of their services. Note that the parking is along the street (two hour limit). I doubt they would ticket you, though. You could also park at the Escondido library.

Losing my mom was one of the most painful experiences of my life, but the kindness and care we…read morereceived from this mortuary helped carry us through it in a way I'll never forget. From the very beginning, Thomas and Jodi treated us and my mother with gentleness, dignity, and deep respect. Jodi was exactly the person we needed to guide us through the difficult paperwork and the emotional process of choosing the final items for my mom's goodbye. She made it feel manageable, even when it felt like the world was falling apart. Thomas... I don't even have words for how grateful I am for him. He has a gift, he can read a room with so much grace and compassion. On one of the worst days of my life, he made things bearable somehow. He honored my mom as a vessel that carried her spirit, and he was deeply respectful of our traditions. He's a truly special person, and I will never forget his presence during that time. I hope I don't have to return for a long time, but when the time does come again, I wouldn't trust anyone else with the sacred task of preparing a loved one for the next world. This place and its people are a blessing during such a difficult time.