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    Miraval Homeowner Association

    3.6 (5 reviews)

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    1 year ago

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    Intempus Property Management - San Jose Property Management

    Intempus Property Management

    (391 reviews)

    I had a great experience with Intempus property management company as the tenant of the home they…read moreoversee. About two months ago, both toilets in the home started running continuously. I reached out to the property management team and I was really impressed with how quickly they handled my work order. They called in a plumber who found the toilets were older and the tanks have equipment that was corroding. They quickly got in touch with the homeowner and we had replacement toilets approved without any hassle or delay. I do my best to take good care of the property, but things happen, and it's reassuring to know the management team is responsive, maintenance issues seriously. I'd like to personally thank Manuel Gonzalez for his continued follow up with my work order

    The homeowners association uses this company, and they absolutely don't do any maintenance,…read morecleaning whatsoever. They don't even respond to emails when you have questions, and they simply collect the HOA dues from time to time. They've changed the billing collection company, so every time you have to figure out how to pay the new dues. The billing software that you use has lots of bugs, so even if you set it to auto-pay, it will keep charging you additional fees. I am truly sorry if this is a company you have to deal with. If any HOA board members are reading this, please do not sign up this company to manage your building. It will get absolutely trashed. They will not do any maintenance or upkeep, and your property values will plummet.

    Ace Property Management - 1720/1730 Halford Ave in Santa Clara with Ace property management tows resident cars without notice and don't help out residents. Scam!!!

    Ace Property Management

    (23 reviews)

    It's been great having ACE as the property managers. They are educated on the HOA rules and do…read moretheir best to keep HOA dues down. I am happy with the recent changes ACE has made. Things seem a lot more organized. I have had the pleasure of working with Selina and she is attentive to my problems. When issues come up she handles them immediately. My request for new windows was done in a timely manner. Selina is flexible with communication (phone, email or text). I have never worked with a property management company or person that will put the community first like that. I feel heard. ACE communicates with homeowners regularly what's happening in the community with a monthly newsletter. We will also get emails for emergency situations like having to shut off water or loss of power to the building. I feel well informed. Our current team is Selina, Louisse and Sophie. Our community has also had the pleasure of working with David. I would recommend the ACE team for property management. I can see through my interaction with them, they care about us and at the end, that is what's important.

    Ace? More like a deuce. I had an issue with someone…read morebreaking THEIR OWN property rules, but they informed me that they couldn't do anything about it because they were "unavailable" for over a week. The problem was never resolved, and then communication went silent. If you see ACE Property Management on your complex that you are about to buy, ask for a redeal. HOAs, ACE may be among the lower-priced property managers, but they are cheap for a reason. The previous reviews don't lie.

    Miraval Homeowner Association - homeownerassociation - Updated September 2026

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