Sheesh, where do I even start? Living here has truly been one of the best apartment experiences…read moreI've ever had. I'm going into my second year, and I honestly couldn't have asked for a better place to call home. The community is clean, quiet, peaceful, and incredibly friendly it genuinely feels like family. I love the modern apartments, in-unit laundry, and amenities, but what really stands out is the amazing staff. They are kind, welcoming, responsive, and always on top of everything. I absolutely love living here and would give these apartments 100/100 if I could! If you're looking for a clean, peaceful, and welcoming place to call home, I highly recommend living here.

PS THE GENEREIC CHAT GPT RESPONSE FROM MANGEMENT IS FUNNY. They apologize but never fix the issues…read more Elevator has had issues for 4 weeks and the tag inside is expired Would I recommend this place after my experience? Absolutely not. Moving out was the best decision I've made. For starters, the gates are still broken--particularly the main one underneath, which remains unrepaired and allows unauthorized individuals to enter and wander the property. Maintenance and cleanliness are also serious issues. Common areas and hallways are often neglected, and it doesn't make sense for a residential community to be this poorly maintained. I'd strongly advise avoiding this property if you want to save yourself the stress and frustration of dealing with inadequate maintenance and unresponsive management.

Absolutely Horrible Place to Live…read more Riverwalk Apartments is, in my experience, an absolute nightmare. We are paying a lot of money to live in what feels like a dumpster. Cigarette butts are scattered around the property, dog poop is everywhere, and the entire place often has an unpleasant smell. My previous neighbors were renting rooms through management, and the situation became extremely disturbing. It looked and sounded more like a brothel than an apartment community. We even had women running around completely naked and banging on my door. We complained to management, but nothing meaningful was done. The parking situation is another joke. If you need an additional parking space, it feels like you have to be friends with the manager to use visitor parking freely. Residents paying thousands in rent shouldn't have to deal with this kind of favoritism. And then there is Jackie, the property manager. In my experience, she is one of the worst property managers I have ever dealt with. Don't bother expecting real assistance or having maintenance issues taken seriously. Getting a problem addressed feels like pulling teeth, and residents are left frustrated and ignored. For the amount of money residents are paying, this place should be clean, safe, properly maintained, and professionally managed. Instead, the experience has been extremely disappointing. Think twice before signing a lease here. Visit the property, look around carefully, and ask current residents about their experience before handing over your money.

I have called Riverwalk Campbell home for the last five years, and the standout reason for my…read morecontinued loyalty is Jackie. She is simply the best property manager. Jackie has an incredible work ethic and has single-handedly made this complex the beautiful, welcoming place it is today. Having a management team that provides true peace of mind is invaluable. I highly recommend this community to anyone looking for an exceptional place to live!

Pro: Good location, nice looking building…read more Cons: High rent. Management issues. This place is perfect if you were a skunk who loves to live in S_E_W_A_G_E. The whole building both inside and outside has serious S_E_W_E_R system problems especially in the back of the building including the garage almost every day. You will love this place if you love to live in S_T_I_N_K_Y and M_O_L_D_Y place from S_E_W_E_R gas which can be smelled blocks away. Management is perfect if they do their job. Like to give negative star if available. Give 2 stars instead of 1 otherwise Yelp may delete it.

Okay 90% sure they removed my previous review. We lived here for about a year in 2019-2020. When we…read morefirst moved in, they forgot it was our move in day. When we walked into the apartment there were tools left over, dust everywhere, and it was not cleaned. Our second day living there, we went out to walk on the creek trail around 8 pm one night. We returned only to find out our keys did not work to let us back into the apartment. We had to JUMP the fence to get back in. After about a month or two of living there we got an email from the office lady saying that we didn't clean up our dogs poop. We are extremely vigilant about this and would never allow this to happen. The next day we walked around the dog park and noticed lots of smaller dogs poop, mind you our dog is 95lbs. Trust me when I say if we left his poop out you'd notice. She was extremely rude in the delivery of this. About a month before we moved out, the ceiling on the first floor caved in due to a pipe breaking. This blocked off access to the mailroom for about 4-5 days. The trash room is always disgusting and full of boxes. Do not live here - save your money

I'm really enjoying living here. The staff is wonderful, shout out to Kalyani, Lily, David and…read moreVictor! If I need anything they are on it right away. And they have free Community get togethers. We had a Paint and Sip today hosted by management. I love the grounds and the surrounding old growth trees Overall, it's a lovely place to live.

I considered moving to this property years ago and felt it was too far away from my children's…read moreactivities when they were still young now that they're older I have more opportunity in my life to move to a place that feels right for me. When I reached out to explore a possibility of moving in, I began with a tour which confirmed my desire to move there. I was met with a staff member that was kind share her knowledge of the space in place give details around the financials, which made it feel possible for me to find a way to make Bay Tree my next home. There was nothing available yet, but was put on a waitlist and notified right away when a space became available. We worked through the details of the financials and how to become approved. I had questions along the process and was met with patients and follow up to make sure that everything went smooth so that I could make my dream into reality. I'm moving in in a few weeks and looking so forward to a fresh start in this new community.

Really upset they towed 4 of my families cars who was here for a memorial for a family member who…read morepassed away without geting no warning notice on the car they called a expensive tow company who made them all pay $600 to get out. These apartments suck they don't want u to have no visitors over which is messed up be careful everyone. Security was a pervert too.

My Mom lived at this apartment since 1991 and just passed away a month ago! :( She was always…read morepleased and happy with this complex. They had the best service in assisting her in any possible way. Whatever needed an attention or fixing, they would take care of it promptly. In terms of annual building maintenance, they're always on top of painting, replacing windows, doors, and their lush/clean landscape. Pool area clean and safe. Special gratitudes to all the staff and the management team. Keep up the great work! With Regards, Maryam on Belfast of my lovely Mom (Mahbobeh A).

I like living in this apartment complex. The management is helpful and professional. Great customer…read moreservice as well. The grounds are pleasant and clean. I would recommend this apartment complex to new tenants. Larisa Maranjyan

I thought I would give this community a second try but unfortunately from the start it was all bad…read more Multiple tenants smoke in the car ports causing cigarette smoke to come into my apartment. The Land lord would say there is nothing she could do. My car was vandalized in the car port as they only have a security guard drive thought once at night and let homeless go into the dumpsters without any problems. I unfortunately had to go to upper management there and break my lease due to all these issues. The last few days I was there the police were at the complex for multiple different issues. This complex is full market rate now and there are a lot better places to go for the price and more upgraded. The bath tub water is dark yellow when you first turn the tub on which was really gross. I was very disappointed in colonail house and it's management and wound not recommend living there.

Sam at the Vivere leasing office has been incredibly helpful throughout my apartment search. I'm…read morerelocating from out of state, and she went above and beyond by providing detailed information and numerous photos that made it much easier to visualize my options. Her responsiveness and professionalism made the entire process smooth and stress-free.

Worst property managment team ever. The African-American manager is so unprofessional and rude and…read moretasty. I have had many friends take a tour she seems like she is being bother. She is not very helpful, there is garbage everywhere by the dumpsters. Which causes rats. For a beuiful town this is the worst Apaments and Property Managers andywhere in Los Gatos. Shame on you DONT LIVE HERE.

They have people here blasting loud car Mexican music and drinking loud from midnight to the early…read moremorning in the alley. Clearly they have no respect for people who works the next morning. Then they throw their finished beer bottles over the fence.

This complex is responsive and communicative - there's nothing more a single tenant occupant could…read morewant in a property manager as well as grounds crew manager. I've lived in two one-bedroom apartments (over the course of several years and moving out of the Bay Area and back to the Bay Area) and the property managers are usually on-site whenever you need them to be. When I first moved in, I met Dulce and now she is in one of the Prodesse upper management positions which I couldn't be happier about. Several property managers later, Patricia is understanding and quick to take action to help a tenant out. Also, Armando is the best! That man can fix anything. It's difficult to find an apartment complex that is on the smaller side with regard to the number of tenants. It makes it easier for Saratoga Grove to be attentive and vigilant.