I can't say enough good things about Joi Walker at Aborn Properties as our property manager! She…read morehas been with us for over 15 years and is always prompt in her response whenever we need assistance. No matter the issue, she has always found a way to resolve it. She stood up for our renters' rights when it really mattered. Thanks for everything over all the years. Highly recommend her services!

terrific service ! . We had to sell our house that aborn had been renting for over 15 years . Joi…read morewas efficient and friendly throughout those years and especially at the critic time we were selling the house.

I had a great experience with Intempus property management company as the tenant of the home they…read moreoversee. About two months ago, both toilets in the home started running continuously. I reached out to the property management team and I was really impressed with how quickly they handled my work order. They called in a plumber who found the toilets were older and the tanks have equipment that was corroding. They quickly got in touch with the homeowner and we had replacement toilets approved without any hassle or delay. I do my best to take good care of the property, but things happen, and it's reassuring to know the management team is responsive, maintenance issues seriously. I'd like to personally thank Manuel Gonzalez for his continued follow up with my work order

The homeowners association uses this company, and they absolutely don't do any maintenance,…read morecleaning whatsoever. They don't even respond to emails when you have questions, and they simply collect the HOA dues from time to time. They've changed the billing collection company, so every time you have to figure out how to pay the new dues. The billing software that you use has lots of bugs, so even if you set it to auto-pay, it will keep charging you additional fees. I am truly sorry if this is a company you have to deal with. If any HOA board members are reading this, please do not sign up this company to manage your building. It will get absolutely trashed. They will not do any maintenance or upkeep, and your property values will plummet.

Meds was very pleasant and knowledgeable and resolved my issue promptly. She answered my questions…read moreand efficiently.

Zara Bejo and the rest of the team at Common Interest Management provided excellent communication…read moreand execution in having our HOA landscape company repair the irrigation system and required maintenance on the community property adjacent to our home. From the time of submitting the request to having maintenance people show up was just over a day. Very timely, professional team!

Just under 5 years ago I went to A to B property Management and asked them to take over my duplex…read moremanagement, because I had moved out of the area. Right from the first walk through I knew I made the right discission. I had two vacancies and they advertised the property and got me some very solid tenants. I have been able to be very hands off with the property knowing that A to B would get it handled for me. Over the years I have had several minor repairs as well as a refrigerator replacement. They are professional and follow up in a timely manner. I just recently sold and Diana was a rock star she went above and beyond assisting with anything I needed. She was excellent communicating with the tenants and the realtor. I would recommend them to any one needing property management in the San Jose area. My only issue was why I did not figure this out 15 years sooner.

I'm extremely disappointed with how this application process was handled. Before applying, we…read morespecifically called to make sure we understood the rental requirements because we did not want to waste our time or money applying for a property we would not qualify for. We were told by the woman who answered the phone that one person on the lease could qualify/co-sign for the other applicants. Based on that information, all three of us moved forward with the application, paid the required fees, had our credit checked, and even took the time to visit the property because we were told that was required. We were then denied because all applicants were required to individually meet the qualifications. That is the exact information we were trying to clarify BEFORE applying. Had we been given accurate information from the beginning, we would not have submitted the applications, paid the fees, taken the credit inquiries, or spent our time visiting the property. I understand that properties have qualification requirements, and I have no issue with a company enforcing them. My issue is being given information by an employee that directly influenced our decision to apply, only to later be denied based on a requirement that contradicted what we were told. This entire experience felt misleading and was completely avoidable with clear and accurate communication from the beginning.

Maria Lafever has been an incredible community manager for our HOA. We had two previous HOA…read moremanagement companies that took forever to respond and often made residents feel like a burden when reaching out with concerns. Since Maria stepped in, she has helped rectify many long-standing issues that previous management pushed back on or ignored. The community has improved so much by having someone responsive. Maria truly gets things done if she says she's going to handle something, she follows through. Her professionalism, communication, and dedication have made a huge difference in our neighborhood. I look forward to the many other improvements. Thank you !!

If you're on the board of an HOA and are looking for a management company, do your community a…read morefavor and look elsewhere. They've just begun adding fees for online payments. Like cell phone roaming fees, such convenience fees are supposed to be a thing of the past and, with CAM they were, until recently; A new payment portal through a third party and...voilà...a new fee emerges. Your community residents deserve better. In 2026 online payment fees should be considered antiquated. *********************************************************** I'm editing my original review to respond to CAMs response. I think offering community members multiple ways to pay their HOA dues is great. What I find egregious is the discriminatory practice of singling out one of those methods with a processing fee. I've told one of your employees I'm simply not comfortable with any of those other methods and wish to continue to pay as I always have. It's the same way I pay all my bills and none of my other creditors see fit to charge me. CAM is the extraordinary exception. Anyway, I've made my case and I can only hope there are others who feel the same as me and will offer some pushback against, what I believe to be, a superfluous and unjust fee.

I am writing a review as a former property owner of single family residence in Palo Alto. Legacy…read moreProperty Management was my property manager from 2020 to 2026 before we sold our property. Legacy is a class act and I would likely recommend them, and the owner Derrick, as reliable, honest, and committed to exceptional service. Legacy is locally owned and operated and there's a grass roots knowledge and understanding of the communities they serve and the people they support. I will miss the "old fashioned, just pick up the phone and talk" relationship that I developed with Derrick and his team. Best of luck!

Excellent! Ashley is very responsive and professional as well as being friendly and helpful. LEGACY…read morehas been a great experience. A+

See my initial review. I'm not sure who "Business Customer Service" is that replied - but I've…read moreemailed everyone in their corporate ladder. They agreed to release us from our contract early, but problems STILL occur. Just today they again approved an invoice to pay out of our account for another HOA bills. They've been aware of these issues for almost a year but nothing changes. Oh - we have yet another manager too. Up to six now. Initial Review: Our HOA Board has used Associa for two years. In that time they have: - Given us guidance that is in violation of the Stirling-Davis Act - Paid our bills late and incurred hundreds of dollars in late fees on our behalf, and refused to refund the fees - Paid other HOA bills from our account and refused to reimburse us for them - Didn't pay our landscaper for several months saying they didn't have the invoices - Failed to provide agendas for meeting in the required time, causing us to delay the meetings - Failed to pay our taxes for 2024 - Gone through 5 managers on our account (4 quit) - Failed to perform contracted site inspections - Failed to provide minutes for one of our regular meetings - Failed to provide minutes for an IDR - Authorized repairs they were specifically told not to have done - When escalated to upper management, nobody got back to us for months - When we asked to be released from our contract, they denied it - despite the fact that they have failed our HOA in every way possible. I suspect that you can tell we don't recommend doing business with them.

As HOA's go, I've never actually needed to contact them however when I did, it was crickets. Like,…read moreI needed documents and they flat out refused to respond to me. I completed the on-line platform document request, I emailed, I called (and was even hung up on by a super rude receptionist), and called more. Finally after 3 weeks, I actually spoke with someone who reluctantly helped with what I needed. Ridiculous. Unacceptable. Rude. So glad I'm done with them.

Great costumers service. Zara is very helpful... I contact her because I want some fixed in my…read moreapartment she sends someone to repair it.

In general it is very hard to get timely and fair responses from a property management company. I…read moream sure we pay an arm and a leg extra in our HOA dues for their services. But I must have that the customer rep Milli is outstanding. She is extremely helpful and considerate, and took the time to understand the issue and fix it. Huge thanks.

I have a back unit that features a toilet and a shower, but neither was draining. I learned that…read morethe plumbing in my newly purchased home was designed with faulty elevations and will require either a complete re-plumbing or the installation of a Sump Pump. I called Rigo, and they assured me that they can solve it that day and install a Sump Pump. I called over six plumbers, and Rigo was the most responsive, offering a very reasonable price. I recommend Rigo and his crew!

They quoted a firm but fair price and showed up when they said they would. They quickly got to work…read moreand have been very professional. The outlet is clear and works great. Elizabeth was so attentive and helpful. The plumbing technicians were knowledgeable and efficient. They were really friendly as well. I will be using them again.

It's a decent place, but it would be awesome if we had handymen like we used to and if the paint…read morejob was better (in my opinion, orange door and tan walls just don't go together). The speed bumps leading into the houses are a little bit too high and the garbage area needs a new keypad (the one off to the right, when you enter), but I've lived here my entire life, so, it's home! :)

I love the community and my neighbors are friendly . The HOA manager Vivian is really sweet and…read moreresponsible for her job. HOA fee is reasonable since covers water bill+ TRASH fee+ Roof+ Cable+Wifi+ Gardening.