This property management company has been an awesome company to work with over the years. As a…read moretenant at one of the properties, I've always felt valued and respected. If I ever have an issue, the staff is responsive and works to resolve challenges quickly.

I hired these people to manage my properties for me and they embezzled rent from me and stuck in in…read moretheir own pockets. They would rob little old ladies if they could. These people are some kind of crooked. Don't hire them to manage your property. They'll steal from you too.

It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

This company is very unprofessional. They do not return communication. They love to add fines for…read moresmall issues, like leaving a trash can out for a day, and yet the homes are filthy and they don't follow up on that. Very poor customer service. Do not recommend

Covenant violations are not enforced. Several homeowners have yards that are overrun with weeds…read moreand bare spots. External modifications are supposed to be submitted using a form that has to be signed by neighbors yet I have a neighbor that hasn't done that. They say they are "logging" complaints but nothing gets done about it. This has been going on for over a year.

I'd looked at TONS of places; mostly on FB Marketplace, Craigslist, Trulia & Zillow. Found a…read morecompany named, "ProMove" who takes your budget & criteria & then sends you prospects. The complex who you sign a lease with pays PROMOV. This saves TONS of time & money. My contact at PROMOVE was "Markisha Foster." I shared that I don't want to live near anyone smoking weed, shouting and fighting, a place with garbage & empty bottles strewn around, loud music, anyone selling drugs, breaking into cars and racing through in their cars like others and children don't live there. She asked what neighborhoods I found interesting? I said; Roswell, Marietta, Smyrna, Vinings and possibly Buckhead. She said give her a few hours and she'd get back to me. The very first place she recommended was a place in Smyrna named, "Park At Vinings". She said, "Judging by what you requested? Your gonna love this place." I liked what I saw online, asked her to set me up an appointment and take it from there. I don't like to jump into anything regardless of how I "feel" about it. I have to make an educated decision based on many factors. With that said.... When you first arrive there's a long roadway from the main road that you have to drive down so you really can't see much of the place from the road. It's a MASSIVE complex yet still...tucked away. I phoned the office and was greeted by a wonderful lady named, "Trina Slade". She instructed me on how to get to the leasing office. When I first entered, Trina greeted me with a big smile and a "Welcome!" Trina asked how I discovered them, what I was looking for and if I had any special requirements. I told her and she listened intently taking it all in. She showed me an illustration of everything available, asked which I would like to see, requested my I.D. and we were off! We hopped into one of those little golf carts and she delighted on how much she loved working there and how this place was like no other she'd worked. A few residents greeted her with a smile and light convo (ALWAYS a good sign with property Mgmt.) I took in all the little children playing, riding their bikes, people walking their little dogs, couples striding hand in hand, joggers and families just...living. I felt an exceptionally strong sense of family and shared values here. Nooo funny business. The pool was one of the most lovely I've seen in Atlanta, it's a winding resort style pool with plenty of seating. There seemed to be ample parking and lots of trees. I requested an upper unit because big roaches are usually found scurrying around most ground "garden units" in woodsy areas in The South & I'm not a fan. A 2nd floor unit wasn't available to be seen at that time so Trina showed me a garden unit that would have an almost identical layout to an upper unit soon to be available. From the moment I walked in, I liked it. 1333 sqft. Spacious, clean, with a much different layout to any others I'd seen. Big bedrooms, nice living room, lots of cabinets & closet space and even a large day room with skylights! I was in love with it. Just my kind of place. Markisha was spot on with this recommendation. I would DEFINITELY recommend Ms. Trina Slade and PAV to anyone in the market for a new apartment. She's patient, polite and won't stop until your satisfied and the place is beautiful. Thanks again for all your hard work Trina. I will DEFINITELY recommend you to any and all who need a place. I'm a happy camper!

STAY FAR AWAY!!! If I could give them negative stars, I would. They do not have your best…read moreinterests. As a licensed real estate agent, this was one of the most disappointing and unethical experiences I've had working with another real estate company. I had an exclusive tenant brokerage agreement with my client and reached out to Promove to help locate available apartment options. I initially spoke with Oleg Konstantinovsky, who told me he would provide a list of available properties and schedule the tours. He repeatedly assured me that I was protected as the client's agent, that I did not need to attend the tours in person, and that Promove had employees who conducted the showings. Most importantly, he repeatedly assured me that I would be paid. At no point did Oleg clearly explain how Promove's process actually worked. He never disclosed that: Promove would be paid directly by the apartment community. I needed a referral agreement with Promove. My compensation depended on additional requirements that had never been communicated to me. According to Promove, I needed to personally show the property in order to receive compensation. After my client paid the deposit, Oleg actually called me asking why Promove--instead of me--was listed to receive the referral payment. That immediately raised concerns. I then contacted the apartment leasing office directly and was told that because Promove had contacted them first regarding my client, the referral payment would go to Promove--not to me as my client's agent. When I confronted Oleg, he claimed the reason was that he had a listing agreement with the apartment community. I verified this directly with the leasing office, and they told me that was not true. I also spoke with Promove manager David Haynes to understand why none of this had been explained upfront. Rather than answering my questions, he cowardly kept repeatedly responding with, "That's been our policy for 30 years." He never addressed why the process had not been disclosed before my client moved forward. In the end, Promove collected approximately $2,000 after doing little more than emailing to schedule a tour, while I--the agent representing the client under an exclusive agreement--was completely cut out of the compensation because of information that was never disclosed from the beginning. Even my client described the situation as unethical and was extremely unhappy with how everything was handled. My issue is not that companies have policies. My issue is with the complete lack of transparency. If Promove had honestly explained the process from the beginning, I could have made an informed decision and protected both my client and my business. Instead, I was repeatedly reassured that everything was fine, only to discover after the lease was signed that I had effectively been replaced in the transaction. Based on my experience, I cannot recommend Promove to other real estate agents. I would strongly encourage any agent considering working with them to avoid working with Promove at all costs. If you do reach out to Promove simply to get a list of available apartments, DO NOT allow Promove to schedule any appointments on your behalf. You call the apartment complex yourself, register your name as the agent, schedule a tour, and show up with your client to the tour. Not sure how either one of these guys sleeps at night knowing they're literally living in a web of lying, manipulating, and stealing from people.

We rented a home from this company for three years in a beautiful gated community. It was a…read morepleasure to call this place home. Any problem that came up were handled quickly and efficiently. Yearly inspection were done, and we always passed with flying colors. We were always complimented on the cleanliness and up keep of the property. Upon moving out it was a breeze with RPM. I believe if you maintain a home properly move out will be easier. A move out list was given to us; move day came and went. Move out Inspection was done by RPM without any problems. My encounters with TC were always pleasurable as well as professional. We did our part which allowed them to do their part. Which leaves both parties happy and satisfied. Try renting from this company; you'll be glad you did.

My husband, daughter and I viewed a property on 2002 Smith Dr in Kennesaw and wow! We had a…read morehorrible experience. The driveway needs to be replaced before renting. The smell was absolutely horrid, my toddler cried and wanted to leave because of the stench and my husband couldn't even finish the tour! I cannot believe you all are allowing showings of the property with such a pungent odor and the driveway being the way that it is. After speaking with Tammy she informed us the driveway will not be repaired "...it's not in the budget..." for them to fix and the smell will not be eliminated until the property "...does not rent..." my family and I will be looking elsewhere. This house is 100% not ready to rent, especially not for the $1,400.

Do not I repeat do not rent from this apartment complex. It is roach infested rat infested. They…read morehave wildlife running all over the complex. I have been here for over a year and a half and since I've been here they caught a fox and several raccoons I even saw one sitting on my patio one night Just chilling. The maintenance staff is nonexistence and the property managers. Well, let's just say there's a high turnaround for that for those since I've been here the last year and a half the complex has seen three different property managers two within the last six months I repeat do not rent from this place and do not believe the hype. There is no pool. There is no gym. There is no washer and dryer facilities there is no security. There is nothing good about this place. I am leaving the minute. My lease is up. Do not rent from this place.

I am getting things not only stolen but broken in my apartment this is the most saddest thing that…read morea leasing company could do is pretend that a tenant didn't pay. the lady stole my money I paid for December that put me in a hole now I owe an late fee. I screen shot everything. the maintenance isn't nothing but tricks . fucking off with little kids . I feel like the leasing office lady has alot to do with human trafficking around here.

Service: Unresponsive | Quality: Negligent | Value: Financially Damaging…read moreAbsolutely the most unprofessional property management experience I have ever had. I have lost significant time and money entrusting Paramount with my home, and I regret ever doing business with them. Communication is practically nonexistent. Mr. Marc Seals (Marc@paramountpropertiesatl.com) rarely answers the phone, and on the rare occasions he does, he promises to call back and never follows through. Every month we had to chase him down just to confirm what payment--if any--we would receive. The amounts never matched our rental agreement, and we constantly discovered unexpected fees deducted without explanation. We were left guessing month after month. Basic documentation was a nightmare. To be fair, Mr. Seals did provide two previous 1099‑MISC forms in earlier years, listing the following information: PARAMOUNT PROPERTIES MANAGEMENT GR 2727 Paces Ferry Road SE, Suite 750 Atlanta, GA 30339 (678) 217‑4555 Taxpayer Identification Number (TIN): 82‑4968759 However, despite receiving those earlier forms, we are still missing the most recent 1099 and Schedule E. Repeated attempts to obtain them through all available emails -- including Marc@paramountpropertiesatl.com, info@paramountpropertiesatl.com (Ms. Elizabeth Bowie), and damion@paramountproperti... -- have gone unanswered. Tenant management was a disaster. Our first tenant missed multiple payments, broke the lease, and walked away without penalty. The next tenant was moved in before we approved the lease, despite our request for changes to prevent the same issues as before. We were told it was "too late" to make adjustments. Maintenance issues went ignored for weeks, including a roof leak that soaked the master bedroom carpet. The tenant tried repeatedly to reach Mr. Seals and eventually contacted us directly, asking if they could handle repairs themselves because he was unresponsive. That same tenant made unauthorized changes to the home that were never restored. They also breached the lease and fell behind on payments, eventually requiring eviction. During the eviction process, communication collapsed entirely. Mr. Seals stopped answering calls altogether. The Sheriff contacted us directly multiple times because the yard was overgrown and we were facing penalties. When we sent a family member to check on the property, the house was left unsecured--with the power still on. Attempting to terminate our contract was just as chaotic. Despite repeated requests through every communication channel, we could not retrieve our keys. Mr. Seals was nowhere to be found. We ultimately had to pay out of pocket to change the locks just to secure our own property. And then came the most shocking discovery of all. Mr. Seals repeatedly referenced a "Paramount office," so we sent my sister‑in‑law to the location in Atlanta--an hour away--expecting to finally get answers. Instead, the staff there told her that Mr. Seals does not work for them, they have no record of our property, and they do not even know who Ms. Elizabeth Bowie is (despite her communicating with us as part of his team). They suggested he may be operating under someone else's LLC and does not have an official office at all. This was extremely alarming, especially considering the earlier 1099s listed that same address and TIN. I could go on about the unrecovered funds, questionable maintenance charges, late or missing rent payments, missing tax documents, and the complete lack of communication. But the bottom line is this: This has been the worst, most unprofessional, and most costly property management experience I have ever encountered. If you are considering Paramount--RUN. If you are already with them, do yourself a favor and leave as soon as your first term ends, because that's when the problems truly begin.

This company is useless. The place was not move in ready when we arrived. It took about a week for…read morethem to make it somewhat move in ready. After the initial move in, it was next to impossible to get them to fix anything. The damper on the AC was broken the whole time we lived there. They tried to raise our rent with little notice. (We hired an attorney) While living there, the owner switched management companies but they didn't notify us. We sent rent to the wrong place for months. Luckily for us, the new management company went after them for the missing money. Stay away from this company at all costs. If you do deal with them, keep an attorney on retainer.

Really enjoyed my time working with Vineyard - great property management company. Move-in,…read moremove-out, service requests - all a piece of cake. Loved working with Caitlin - super nice and knows what she's doing. Would def live in another Vineyard managed property!

BAD BUSINESS PRACTICES I spoke with Caitlyn (PM) before…read moresubmitting my application. She stated the property was currently available and encouraged me to apply. Approximately, 1hour after my submission she leaves me a voicemail stating there was a flood of applications that came in with mine and someone was chosen. She gave me the address of another property located in a more economical and diverse area .....Thanks Caitlynn ......smh

Terrible experience. You could never reach a live person with this company. The company's contact…read morephone number uses Google Voice.

From the owner: Our service is managing Commercial, Residential, and Industrial Real Estate in accordance with the…read moreManagement Agreements. As a Property Management Group we are involved in all aspects of day-to-day operations of the property, including accounting, tenant relations, provide contractors for maintenance/repair, security, janitorial services, landscaping etc. We handle tenant complaints and service requests, and must be familiar with the terms of tenant leases, while assisting in the preparation of the annual budget, reporting and financial performance of the property.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!