I just had one of the best salon experiences ever! I met Nancy and she is not only a great hair stylist but also a great listener. I felt like I was catching up with an old friend. I decided to get a haircut and full highlights which it took about a little over 3 hours & I really enjoyed the entire experience. I have found my hair stylist! read more

Mirror-Mirror Hair Studio - Hair Salons Near Me - Rockwall, Texas

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Love this place! They always do a great job scheduling appointments. Also, the salon has a comfortable, friendly, and feminine vibe which I love. PS: Amber is awesome! read more

Mirror-Mirror Hair Studio - My wonderful ombré! - Hair Salons Near Me - Rockwall, Texas

I went there for the first time after a friends recommendation and I'm so glad I did!! Regina is amazing!!! Background: I had a frustrating experience with my previous stylist regarding multiple canceled appointments so then in desperation I went to a girl in one of the salons off of Ralph Hall. Major mistake!! I was just needing a touch up on my balayage and she turned my hair gold....solid gold! I've never cried over my hair before!! So the next day I called my friend who recommended Regina at Mirror Mirror and she was fantastic!! She is so sweet and was very honest about the road ahead in regards to fixing my hair.... she did a great job!!! Still a work in progress to get it to where it was before, but I know I'm headed in the right direction!! Thank you so much Regina!! read more

Mirror-Mirror Hair Studio - Hair Salons Near Me - Rockwall, Texas

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I come here to see Bekka and I highly recommend her! She can nail whatever color you're looking for and is so friendly! I live in Irving but drive 45 minutes just to get my hair done by Bekka. All of the staff are super friendly and accommodating. They'll make you coffee or tea while you wait for your color to set and even occasionally have donuts! read more

I just had my hair highlighted and styled by Elena. My highlights needed some serious attention and Elena took great care and was incredibly kind. I didn't feel rushed at all and I am thrilled with the job she did! My hair is so much healthier now. I don't often leave reviews but I wanted to recommend Mirror Mirror and specifically my stylist Elena. read more

I was traveling from Boston and was badly in need of having my roots done. I did a little research and decided on Mirror Mirror and I was not disappointed. Michelle did a fantastic job! Absolutely love the color and even though I wasn't a regular Michelle and Mary could not have been nicer! I highly recommend this salon! If I could give them 10 stars I would! If I am ever back in the Dallas area this will be my go to spot! read more

Best haircut I ever got! First time client. Got appt on short notice. Michelle was awesome. Highly satisfied. Highly recommend this salon. read more

I recommend never EVER going there. The staff was seemingly nice, but completely incompetent. Horrible Horrible Horrible!! I called the salon a week prior to confirm the salon had stylists capable to provide the service I was seeking (dying my hair a vibrant burgundy with a violet base/undertone w/o damaging it with bleach, turning it black or a brassy color). I spoke first to the receptionist to CLEARLY define the service I wanted & EXACTLY the color I did not want. I was then passed on to a stylist, Gina, who apparently had the knowledge to confirm if it was possible to get my hair the color I wanted w/o damaging it & w/o turning it black or a brassy copper color. The answer was yes over & over again. My appointment was made at that point with a different stylist, & the receptionist stated I would just have to let the stylist know the service I am expecting to receive as well as my concerns the day of my appointment & everything will be fine. I then go into the salon & again CLEARLY define the color I want AGAIN with great specificity to my stylist, Krystal i.e. "I would like my hair a vibrant burgundy with a violet base/undertone w/o using bleach, & what I do not want & am afraid of is my hair to be any darker than it is now, especially NOT a black color with a tinge of burgundy in the right sunlight. I also do not want that copper, brassy, orangey color in my hair at all." I explained specifically what I wanted & reiterated the fact that everyone continued to say it was possible w/o bleaching. I wanted to be certain we were not bleaching my hair & voice EXACTLY what I want & the color I don't want... along with all of my concerns of how other stylists tend to go TOO dark & use chemicals that damage my hair. My stylist, Krystal also stated it would be no problem at all. After her first attempt, my hair was pitch-black. I held back the tears as she apologized repeatedly. I stated that this was exactly what I DID NOT want & was afraid of. She apologized again & again. I was asked to pay now & make a second trip to the salon the following morning because she of her terrible mistake & the fact that new problems arise with such a dark color. With my hair black it makes its now harder to achieve what I was expecting let alone w/o damaging my hair. It was a lose-lose situation. Giving her the benefit of the doubt & assuming she could still salvage something, I agreed to pay now & return tomorrow as long as she was certain she could provide the service I am paying for, otherwise I am not paying for a service I did not receive. I went back, for yet again, another FAILED attempt. After I came back in she tells me we have no choice but to use bleach & strip my hair. I was horrified. If she had been honest after her first mistake, I would have left immediately w/o paying the first time & dealt with the miserable black hair & not be in the current situation. I told her that the ENTIRE reason I came to this salon is because I was told it had experienced stylists capable of providing the service I was seeking WITHOUT bleach. I decided against bleaching my entire head & opted for some low lights minimizing damage to my hair. However, at this point I am extremely upset since I would not be getting the all-over color I wanted. But thought, at least I would get some highlights of burgundy & hopefully it would lighten up this super dark hair of mine (still, this was a last resort since she messed up & was NOT what I originally wanted). The second time was again nowhere close to the color I wanted & a completely different result from the all over color I originally asked for. The stylist again apologized several times & consulted with another nearby stylist on how she could get this right. She was ready for round three when I finally had enough! Unfortunately for me, I didn't have the luxury of spending my day sitting at the salon playing Russian roulette with my hair. Either she could do it or she can't. I was only in town for business & leaving that day, I was out of time, completely frustrated & ultimately left after leaving her a $10 cash tip for her time. I asked to speak with a manager or the owner none of which were there. I asked if they could contact one. They chose not to try & contact either one. At that point, I explained to the stylist as well as the receptionist that this is the second time she has messed up my hair & that I am not going for round three, & honestly couldn't even if I wanted to as I was leaving town immediately after my appt which she also knew. I felt taken advantage of. No amount of apologies can fix my hair now. I explained that I would not be paying for a service I did not receive & how I was completely inconvenienced because of her drastic mistake. I had to come out second time to the salon & waste my time & gas. Now that she dyed my hair so insanely dark, I will not have the chance to get the color I wanted w/o bleach until it grows out. BEWARE! read more

I have never been to mirror-mirror hair studio....simply because I can't even get through to speak to a receptionist. The first time I called someone answered "hello?" in a rude tone and then hung up immediately. I tried again, someone picked up and hung up right away. Needless to say, I won't be going there. read more

Cannot say enough great things about this salon. I have just moved from California and needed a new hairstylist. Brad Joe is wonderful, he takes his time and really focuses his talent on color. He is a perfectionist. Also, Aubri, who takes the appointments and keeps the salon running smoothly is completely awesome. She helped me greatly pick a stylist, as I had no clue especially not being from Texas. Cannot say enough great things about this salon and the people who work there. read more

I come in & see Becca to get a blond ombré done on my thin brown hair, & she has done an excellent job at not frying my very thin hair. I pay about $100 before tip, for my color & cut. The only downside about this place is this it is very difficult to get through & actually make an appointment because I don't believe they have a receptionist, so you do have to keep calling at different times & hope you get through. read more

Rebekah is the go to girl for color. I've had a full set of highlights done by her plenty of times as well as root retouches - and they have always met up to my likings! Speed is fast but not as if you're being rushed out and she's always able to accommodate to my schedule. Considering that I also have asian hair, which is generally the hardest to go from black to blonde, she did it with no problems. Cutting may not be her forte, but I've only gotten trims from her that weren't amazing but not terrible either. If you're looking for a home to get your hair colored by a talented artist in the Rockwall area, please go see her! You won't be disappointed. read more

I have been seeing Heather at Mirror Mirror Salon in Rockwall for years! I've never been disappointed with my services done by Heather. She's from England and such a pleasure to talk and listen to. She takes her time doing your color and does things right the 1st time! The salon is cute and quaint and easy to find. read more

A ton of people in Rockwall recommend this place. I'd sure love to see what all the hype is about but I've been calling them for weeks trying to get an appointment and either no one answers or the person who does sounds incredibly distracted, puts me on hold, and then hangs up on me. Sooo three weeks after starting to try to make an appointment I've given up. read more

I LOVE MIRROR MIRROR - specifically Jeana Knaust! She has been doing my hair for 11 years and every time is perfect!!! Give her a try - I promise you won't go anywhere else! read more

FABULOUS! I have been going here for years! I have NEVER left here unhappy! They always are so so nice and very clean! My fringe is always done to perfection and all girls are very nice! My go to stylist I always go to is Kelley and for special occasions I go to Janna! It is worth all the money in the world to go! read more

OMG they are TERRIBLE, Brandy CANNOT do a haircut!!! My poor mom, she went there and her hair looked HORRIBLE atfer the cut!!! She had to go out of town for a bussiness trip and she could not do a thing with it! One side was longer than the other! It was $40.00 plus tip. Her hair looked so TERRIBLE she had to have the hotel hair salon fix it!!!!! And that cost 75.00 plus tip.DONT GO THERE and waste your money especiallyif you need it done and are planning to go somewhere important. read more

I was in town visiting a friend and desperately needed a root touch-up and trim. Two of my friends who live in Rockwall go to Mirror Mirror and love their stylists. They were pretty booked but Michelle had an opening the next day and I took it. Always scary to go to someone new. I arrived 20 minutes early and she took me right away - was super nice. I told her my color info, she mixed it up, gave me a PERFECT cut, and I was out the door in 90 minutes. She offered to get me a magazine while my color set too. We chatted the whole time and I also enjoyed listening to the girls chat with their clients whom they seemed to know really well. Very friendly atmosphere, fantastic price ($90 for cut and color), and no issues at all. When I initially called, I had to leave a voicemail as it was after hours, but they called me back as soon as they opened the next morning. Not sure about the low-rated reviews, but I would totally recommend this salon and I'm super picky. I'm hoping I can go back on my next visit to Texas! Thanks Michelle! read more

HORRIBLE!! If -5 stars was possible this place would have it. I have naturally medium brown hair, that had been colored previously. It had grown out so my roots were a few inches. I went to Regina and asked for a light brown balayage and to leave the roots their natural medium brown. I also wanted 2 or more inches cut off. She "balayaged' my hair but it was more of an ombre gone wrong, not to mention it was bright orange!!!!!! She also only cut off less than an inch and refused to cut off anymore, saying it would cut off the color too much. All this not to mention how uncomfortable I felt the entire time as she was asking extremely personal questions. I called later and was refunded my money and booked with Michelle to fix it. All I asked was to correct the orange to a light/ medium brown. I did not care about the balayage all I wanted was to get rid of the orange. Instead, she turned my hair pitch black!!!! I told her how much I hated it and again said: "I JUST WANT BROWN HAIR". She toned it to try and lighten it but it did nothing. Also, both times I left covered in hair dye, it was on my face, neck, arms, and legs. I have no idea how everyone has positive reviews of this place! The salon is incredibly unprofessional, and nearly everyone I interacted with was rude. I will never return here!! read more