Food was good, but the service was disappointing. My mom and aunt went in first to get a table…read morewhile my dad and I were still parking this past Saturday 5/2. My aunt, who is handicapped and has Down syndrome, needed to use the restroom, but the waitress told them they couldn't use it. They had to walk all the way to Dunkin' Donuts instead, which was frustrating and honestly embarrassing. When my dad and I finally came in, the waitress asked if it was for two, and I said no, for four. When my mom and aunt returned, it felt awkward knowing the restaurant had a restroom but didn't allow them to use it. That was very rude and disappointing. We did have a male server who was kind, and the food itself was good, so credit to the chef. However, after we finished eating, no one checked on us. I had to go up to the counter to pay, and no one asked if we needed a to-go box--I ended up getting one myself and packing my own food. Overall, while the food was good, the customer service and basic courtesy need serious improvement.

Ordered from Uber Eats because DoorDash prices have been ridiculous lately. I ordered the honey…read moregrilled chicken sandwich and the mini fried shrimp rolls. The honey grilled chicken sandwich the bread was excellent crispy on the outside but soft on the inside side and the flavors were tasty and light all together one of the best sandwiches I've had. The mini fried shrimp rolls were good as well basically the lower half of the shrimp the rolls itself didn't have any taste the sauce was really good. I've been inside before it's usually nice and clean and the service has always been good.

Great food and service. We got the large beef pho and spring rolls. So happy we found this place…read morein Town.

Stopped by for a regular beef pho on a Monday afternoon. The place was calm but had a steady lunch…read morecrowd. It's a neat, comfortable spot for a solo meal, and service was friendly and attentive. The pho came out quickly and was fine overall - decent for the area but missing some depth in the broth, and the beef wasn't as tender as I'd hoped. I'd come back if I were nearby, but wouldn't make a special trip.

A must if you want to try Vietnamese food. Lovely restaurant in a strip mall…read more Service is prompt and friendly. The menu is made out of pictures which makes it easy to choose and understand somewhat the different dishes. We started with Chicken dumplings, freshly made, hot and very tasty, and the Summer rolls with vermicelli, shrimp, lettuce in rice paper were delicious. My husband had the grilled pork, shrimp paste and egg Roll over Vermicelli, a tasty and copious dish. I had the Grilled pork with an egg roll over the Vermicelli, equally delicious. Try them if you never had Vietnamese food, you will like it.

Very good pho! Amazing portions and flavor is just as good as any place in NYC or Orange County,…read moreCA. Banh mi, bun bo hue, spring rolls and rice dishes are also top notch. We always make it a point to get take out whenever we are in the area. Can't think of a better place for authentic, quality Vietnamese food upstate.

One of the best spots in the Hudson Valley for pho! You can't get any more authentic than this. The…read morestaff are really sweet and helpful. I've been going to this place for years and it would be a CRIME and it is a CRIME that it's taken me this long to give them the 5 stars that so clearly deserve! Great prices. I always will get my go to, the classic, the Special Pho, the number 18. It comes with all the works; hot and quick. The gyozas and the spring rolls are the tops pics to get you startedyou get your bang for your buck. Cozy, inviting environment.

There menu was full of yummy selections of pho . Pho ti , Vietnamese special beef pho , pho Ga ,…read morepho do bien .The special beef pho was excellent . We tried almost all the different rolls, the Vietnamese egg rolls, the shrimp summer rolls , the pork summer , chicken rolls they were all delicious, but pricey .almost double than most places. Service was ok , but I could see they were short staffed , the kitchen worked well because the appetizers came out quick I must say , the food was good but , I wasn't to happy at all with the cleanness of the , bottom of were the floor meets the the wall it was virtually a dark mess the ambiance is sick and ugly not very attractive yeah I'll give a 4 for food but a 2 for cleanliness' I would have liked to have seen the kitchen , four thumbs up at least for the food .

I love pho... and I have recently tried Tibetan food and loved it, sooo Tibetan pho? yeaaa gonna…read morehave to eat it!!! I ordered the Pho Tibet Special,,, it was such a icy cold day this hot soup brought me back to life it was sooooo good! SO GOOD! If we went on food alone this would be 10/10 but I am so disappointed with the service!! Like? There was only one other table dinning when I went with my group of three, I am assuming they probably have a lot of online orders and that is why it took so long for the food to come but it was not just the food! The staff themself took so long to come take our order and did not even look in our direction that I had assumed I had to go up to the counter to order (which you don't they come to your table), and when we did order they forgot our summer rolls, they forgot to bring us water, and forgot to bring us silverware... come on... I don't want to be a hater! Eventually we got the summer rolls and silverware but I never got water? they brought water for the rest of my table though lol. Okay well you know the staff was young so they are probably still learning, I am gonna give three stars... and the food was good I would be willing to try again,,, but this place is probably better as takeout then dining in... it is unfortunate because it is a nice space, I like how open it is. Food: 5/5 Service: 2/5

Ots not the first time we ve been there. And usually all 4 Pho soups are great. Today 3 out of 4…read morewere great. Mine had beef slices overcooked to smithereens and tough as nails. I wish the waitress said something else except oh, ok when I mentioned it. Best out of 4 phos was spicy ribs, it was delicious.

Delicious place to eat! We got the grilled squid and bao buns for apps! The bao buns were so fluffy…read moreand hot and they came! As the owner said to us, the grilled squid is so good with some beer and with good friends! I got the pho and it was perfect to end with. Broth was well seasoned and was just enough for me! Highly recommend to come on over and try their food! 10/10!

Stopped by with my daughter after her basketball tournament for a late Sunday lunch. The restaurant…read morewas packed, which is usually a good sign. We were seated right away, although the first table felt a bit cramped, and the staff had no problem moving us to a booth. One thing to note is that there appeared to be only two people working the front of the house for the entire restaurant, so they were understandably stretched thin. Our server took our order promptly, and the food arrived surprisingly quickly. However, service was inconsistent throughout the meal. We had to ask for water after being seated for quite a while without any being brought to the table, and the iced coffee I ordered never arrived. I'm not sure if it was missed or simply not heard when ordering. As for the food, it was enjoyable overall. The pho had good flavor, although the accompanying fixings were a little sparse compared to what I've seen elsewhere. My daughter ordered the spring rolls and pork chop over noodles, both of which she enjoyed. Overall, this is a solid spot if you're looking for a quick and tasty meal. Just be prepared for service that may be a bit hit-or-miss during busy times.

I've been to Saigonese twice now, and both visits have been consistently good. The service is…read moreattentive and no-nonsense, and our water cups were always refilled without us having to ask. My favorite appetizer is the fried spring rolls. They're extra crunchy, bigger than usual (about two inches long), and come with lettuce and pickles to wrap them with, which balances everything nicely. You get four per order, and we ended up ordering another plate. We also ordered the summer rolls, which come as two rolls cut in half. I my fried likes these more than me, but they are still good. They initially held our main dishes until we finished the appetizers, which I appreciated, and when I asked for everything to come out at once, they accommodated right away. I ordered the pho with tendon, and they were generous with the portion. It also came with plenty of bean sprouts, basil, and lime. The broth was slightly on the sweeter side, but still very satisfying. I finished the whole bowl and was very full. My friend enjoyed the beef cubes, and my father had the pho with all the toppings. We all left full and happy. Solid food and efficient service -- I'd definitely come back again.

Yummy food at such affordable prices! My boyfriend and I tried the beef pho and the chicken pho-…read moreboth delicious! The portions are ample too, so we ended up taking leftovers home. We will definitely be back!

One of two pho places in the small town of New Paltz! This place has a parking lot and a decent…read moreamount of tables inside and outside. Besides pho and banh mi, the restaurant also has a variety of drinks. My family and I shared a fried pork spring rolls and it was delicious! Perfectly crisped and meaty without being too overloaded. As for the pho, my sister and dad got the sliced steak pho and my mom and I got the grilled pork chop pho. The sliced steak was overcooked and the grilled pork chop was not as flavorful as I'd like. The pho was decent but not the best. The service was great as the server came to check up on us every now and then - refilling our water as well. Water is complimentary but tea is extra charge. There is one restroom for customers as well. As we were heading out, we decided to order drinks to try. We got a Thai iced tea and a Vietnamese coffee. The Thai iced tea was good - not too sweet with enough tea flavor. Ideally, I would like a little more tea flavor though. As for the Vietnamese coffee, my sister and mom enjoyed it very much. If you write a Google review, you can get a free drink of your choice too.

New Paltz, NY - there's nothing like a hot bowl of pho to warm you up in this weather! We came…read morerecently on a Sunday late afternoon for an early supper, and the place was already completely packed. The ambiance is warm and the food is very good, with a menu concentrated on pho (and variations on the classic), rice & vermicelli platters, and banh mi, with a vegetarian version of each. I love when a restaurant focuses on the categories they do well and not branch out just for the sake of variety. The pho is perfectly solid, with a flavorful broth though not as complex as my favorite pho place up the street (which I'm normally loyal to but like to switch it up now and then). The sliced brisket isn't paper thin but there's a generous pile of it, on top of an equally generous mound of noodles. Personally I prefer my usual spot but can see why many people like this place better. The banh mi is excellent and very satisfying, stuffed with tender marinated grilled meats, balanced with the sweet tart crunch of pickled carrots & daikon. The deliciousness of the proteins translates equally well to the rice platters. I wasn't a fan of the strawberry milk tea I ordered - it's very sweet and artificial, like a powdered drink not real milk tea. Good bubble teas are so hard to find! The pot of hot jasmine tea was nice though. Whether you pronounce it I-foe or I-fuh, this is a terrific and proper Vietnamese restaurant and we've really enjoyed our meals here. 4.5 stars.

Everything! Love the grilled pork pho! The dumplings, spring rolls, and all I've tasted is…read moreauthentic and delicious.

It was in a really cute and cozy location, a very Connecticut-looking building. Service was very…read morenice and attentive and quick! - egg rolls: portion size was smaller than what I'm used to, I didn't think the flavor was at par with other viet restaurants I've been to either - Thai tea boba: I couldn't taste the Thai tea, it just tasted like sweet milk - Vietnamese crepe cake: yummy and delightfully crispy! Loved it - beef pho: pretty solid, no notes! Broth was umami filled, they didn't skimp on beef, noodles were bouncy