We were treated terrible by the manager tonight. We have been coming here for 4 years to dry our…read morelaundry. After showing up at 6:35 to dry the laundry we already washed at home, the manager was heard screaming from her office that no one should be coming in. Mind you, they close at 8pm. I tried explaining that we are only drying and would be out in 30 minutes and she would not hear it and continued yelling. What a great way to be treated as a long time customer; we would have never even come close to closing time. After reaching out to the owner, he was very dismissive and didn't seem to care at all. Doug from Reality Executives, you will continue to lose customers when you have an impersonal manager like that- who also very clearly scares your other employees. No one should ever use the words "I'll get in trouble with my manager" the way your poor employee did. Do better! *After thinking about the situation earlier this evening, I thought it was important to provide additional details about this extremely inappropriate situation. When we arrived at 6:35, we were told it was ok to come in since we were only drying. We had FOUR machines loaded and ready to put quarters in when I heard the yelling but was unsure what that was. The employee that was afraid of her manager then began shouting that we can't be there... over and over and over. It was shocking, uncalled for, and in that moment I was exhausted after working 12 hours and just getting home, and attempted to plea as to why we had to unpack the dryers and take everything out. I kept saying it would only take us 30 minutes and they close at 8. Meanwhile, THERE WAS A WOMAN WITH CLOTHES IN THE WASH STILL. I am still shocked by the blatant disregard for how we were treated and then completely dismissed by the owner. They've lost 4-year customers and quite honestly, they can all go to hell at this point. There is absolutely no reason to treat anyone, especially paying customers, the way we were treated.

The place is super clean, spotless. The staff are very friendly and helpful. Every machine i used…read moreworked well. Will be back.

We come here 2x per week 40lb washers hold 4 loads of clothes. We usually put 2 comforts in one and…read more3-4loads of clothes/towels in another That's $13 for washing and about $3-4 for 2 dryers

The counter service was awful. I was ignored when I pointed…read moreout a stain at drop off. The attendannt was confrontational when I pointed out a remaining stain at pickup. She threatened to call the police when I was visibly upset, making me more upset. They have become more and more disdainful and disrespectful. After 20 years, time for a new cleaner.

I stopped by Wash Dry and WiFi because I was curious about laundromats! I thought to myself --…read morethere must be nice laundromats that take credit card & have great WiFi, it's 2018! & Wash Dry and WiFi is exactly that. They have 3 sizes of washers: *3 Load: Guessing this is the standard size as a man came in with 2 laundry baskets and the attendant working mentioned that he should be able to fit it all into this one. This size is $4.50 per load (for warm water) *5 Load : $6.50 per load (for warm water) *9 Load: $11 per load They only have 1 size for dryers and it's $0.25 for every 5(?) minutes I believe! As for pricing, it's $15 for 60 credits. For the 5 load, it used 24 credits. For the 3 load, it took 18 credits so pricing is the same BUT it's basically a $15 minimum for CC loads. One of the machines charged me twice & the attendant was so kind to promptly refund me as it happened to another customer last week too. Lastly, the WiFi is seriously really fast here. It's great! I wish they had some tables to study/work on but I won't complain - this was a fantastic first laundromat experience! By the way, it says "Laundry Center" on the outside...not Wash Dry and WiFi! 339/365

No soap in restroom. Tables for folding laundry not clean. Worker was here maybe 10 minutes and…read morethen gone. Lol. Will not recommend this establishment.

Very friendly environment. Awesome service and very clean. Highly recommend. Was a very pleasant…read moreexperience considering some other laundromats have not been this clean and updated. Always great to see a business owner that takes pride in their business.

I didn't really think I'd see the day when I'd give something as basic and bereft of enthusiasm…read moregeneration as a laundromat the maximum rating but I'm throwing out the 5 star carpet to welcome Blue Diamond to Yelp. And the reason for the rave review boils down to one single thing that's often repeated in triplicate: location, location, location! I mean, it does have other things going for it but at the end of the day it's still a laundromat. Here's what's so special about BDL. It's open all night and it's next door to a diner that, for 4 out of 7 nights at least, is also open all night. I can throw my clothes in the wash, walk a few feet over to Phoenix Coney Island, get a carryout, eat most of it in the laundromat while waiting for the wash to finish, not miss a moment throwing it in the dryer, and then finish my grub while my clothes tumble dry. No idle time surfing the internet on my phone, watching bits and pieces of a show on Hulu or whatever streaming service I have at the moment, no, ahem, pecking out Yelp reviews. Pure, glorious nourishment of my belly to help soothe the drudgery of laundry. It's an absolutely ingenious set up. Even college towns like Ann Arbor and Ypsilanti don't have this one two punch of essential services and I don't know why. It's kind of cool the way Blue Diamond is off the main drag of Van Dyke but also why I never noticed it, nor did anyone else on Yelp, til recently. I was just in here late Easter night for a little grub and glow up (does cleaning one's clothes count as a glow up? Maybe I'm being overly charitable here but I always strive for alliteration) and an attendant came in for a little clean up and coin retrieval at that late hour. I chatted him up some and he said he thought the place had been open for about two years. He didn't know what it was before which I'm curious about as the building has an interesting look with a slanted roof that rises and rises the farther away from Van Dyke it gets. Blue Diamond is very bare bones when it comes to decor. Boring white walls. No video games or pinball, just a couple vending machines- snacks and sodas and water. But who cares, right? All night coney island right next door. The attendant says they might even try to start serving food out of the laundromat which seems pretty unnecessary to me, but there is one area with a counter and a metal roll down window above it that does look like it's unused space. I also complimented the attendant on how clean the place is and then looked around and saw there was actually a bunch of dryer sheets and assorted litter around on the floor. But hey, it was the end of a holiday weekend. On my other visit the place is as spic and span as you'd hope for. All night laundromats aren't the easiest to keep spotless. As he said sometimes people roll through and trash the place. And honestly as long as the machines and folding tables are clean I don't care too much if the rest is a little rough around the edges. I'm too busy stuffing my face with food from next door. The only downside of Blue Diamond is it's a bit out of my way, but hey, I can't really mark them down for that, right? It just means I usually end up at worse laundromats that are more conveniently located. If I ever find myself in a living situation with on site laundry it would be a tremendous accomplishment but I might even miss this place a little. And I've only been here a couple times so far!

Excellent laundromat. I selected it from Yelp based on the single rating posted. I was hoping for…read moredrop-off service and it was available at $1.25 per pound. The last laundromat we used charged $1.25 per pound plus the cost of the machines, so I did it myself. Anyway, a decent value here. Clean place, prompt service. They texted me when the laundry was done. We are staying at Northpointe Shores RV Resort and I noticed a couple of other launderterias (term my husband likes to use, he's from New Orleans) between here and there, but I'm glad I selected this one.

Always very helpful & very attentive to my / our last minute Suits or wife's Dresses needing to be…read moredry cleaned & or pressed... Great staff, knew they were are go to on the 1st pleasant phone call to them...

Worst place to wash clothes ever. Go anywhere but here. Everything's broke. The lady working there…read moreis so rude. She talks like a drunken sailor. F this F that. She has no regard for customers and will tell you F off. You have to get quarters from the desk and if she has anything else to do she will make you wait until she's finished, could be an hour, could be 2 hours. She used the Lords name in vein screaming at customers. Never seen anything like it. The equipment is old and broke down. Go anywhere but here, the lady is bi polar or just hates life...

Really nice guy who works at this place. However the coin machines don't work so you have to go in…read moreto the office to get change. This can be a hassle since everyone that comes needs quarters. There are newer dryer machines that work really well and you get 7 minutes per quarter, that's a steal! There are random machines that have green dots on them. I found out the hard way this means they do not work. It's a good fix to a broken home washing machine and did what I came to do...Laundry!

15 dollars for one load, 22 minutes. 7 dollars for a small…read moreload. In this economy that is the most ridiculous thing I have ever heard. The app the machines want you to download to even start it, takes years to figure out, then it doesn't even want to work. Waste of time, waste of money. This place will be shutdown within the next year

Very clean , you can use the app. The app makes it very easy to know how long before your washing…read moremachine stops.

This place is great. We drop off laundry for Fluff and Fold as well as dry cleaning. Service is…read morealready polite and professional. Lena is so good to us. We are customers for life.

Consumer BEWARE! This place has seriously declined over the past year. I washed a bedspread and…read moreblanket in one of the large washers (could handle up to 4 loads). The items came out smelling toxic, a very strong unpleasant odor. 6 of the 7 top XL dryers were out of order. The only one that worked was designated for PET wash articles. Bottom line, spent $6.75 to "wash" and lost $1.25 in the dryer that didn't work ... $8.00 TOTAL. The attendant was NOT concerned. I went to the "other" laundry mat in town to rectify the situation and they did an amazing job!