Dr Ricupito has been my orthodontist ever since i wanted invisalign back in 2019. For the past 5 years, he's ensured quality service and has kept me informed throughout any road bumps that came our way, especially when it came to shipments due to the pandemic, the staff are all incredibly helpful show that they're happy to be here. I plan on this being my first and only orthopedic place i have to go to! read more

Dr. Ricupito is AMAZING! he is so nice and he definitely knows what he is doing! My teeth are looking better and better each day! I have had braces done at other offices and this office has been my best experience yet! Can't wait to get my braces off to show off my A1Smile thanks to Dr. Ricupito! read more

I was super nervous as it was my first time getting a root canal. The process took about 45min and I was out. Apparently I wasn't supposed to eat on that side at all for a good two weeks. A few days after my root canal I got my crown and I still had pain. The fibers needed to heal and the pain went away. I got a root canal because after my filling I had pain biting and chewing. After multiple redo of the filling, I chose to get a root canal and glad I did. Customer service was super friendly. read more

Was in so much pain and tried to put off root canal from bone loss. From the moment I tried to make appointment they tried to accommodate me as soon as they could and even called their other office. I was placed on cancel list and scheduled at next opening. Within the hour ...it was my lucky day and they had an opening. Office is clean and aesthetically kept up. Staff were all so friendly and professional. They explained every bit of the process as the procedure went on letting me know what was coming next. Dr Cliff gave me time estimate of whole procedure and gave me numbing medicine as we went along. They definitely have their system fine tuned. THANK YOU SO MUCH!! Left with root canal goody bag of water, Tylenol, Motrin and my paperwork - nice touch when you feel like crap. read more

COME HERE! I had a wonderful experience at this office when I came in for a root canal today. I was in and out in under 30 minutes. I have HMO insurance so I had limited options for endodontists I was able to see. I live in San Jose so its a bit of a drive but SO WORTH IT when I think about the amount of money I saved. The previous endodontist I went to in San Jose quoted me 530 dollars MORE out of pocket for the SAME root canal. Im so thankful this office accepts HMO patients. 90% of the other in network dental offices had poor/alarming reviews (below 2 stars). This office is diamond in the rough for HMO patients. The dental assistant Alex was very friendly, personable and seemed to be very efficient when working alongside the dentist during my root canal. When researching this office I also researched the actual endodontist and happy to say he has positive reviews as well! The office went the extra mile when they gave me dental care package upon completion of the my procedure. Items in the bag included: bottle of water, mints, Tylenol, chapstick, a straw and a fun size snack. I really appreciate the straw because trying to drink water with a half numb mouth is tricky. Its so simple yet so thoughtful and tremendously appreciated. Scheduling is easy. The office is clean and esthetically pleasing as well. THANK YOU FOR SAVING ME 530 DOLLARS! read more

Was referred here by my general dentist. Upon arrival I was greatly quickly and begin the intake paperwork. Moments later, Alex escorted me to the room where my root canal would take place. She was very professional and friendly and provided great instruction and updates throughout the procedure. Dr. Cliff what a exceptional professional of the art! He operated with such finesse it felt like a standard teeth cleaning when it was in fact a root canal. The collaboration between Alex and Dr. Cliff displayed teamwork at its finest. 100% in sync. I've been to a lot of dentists and or orthopedic specialists, etc. but this is the first time I've had such a pleasant and quick root canal. The best part was I was in and out in 40 minutes!! Definitely telling everyone to come here if you need work done! read more

Dr. Cliff and his assistant were very kind to me today. I was anxious and they put me at ease, and reassured me I was in great hands. Technology for root canals has improved so much, and it was nothing like what I had experienced 30 years ago. They were done in 35 minutes and I did not feel anything. The worst part was the anesthesia shot. They provide instructions for recovery and even a goody bag with some goodies to ease your recovery. Dr. Cliff is truly amazing. I would recommend his practice to anyone needing a root canal done or an evaluation to see if it is needed. They were clear on the time needed and the estimate as well. THANK YOU Dr. Cliff. read more

I usually go "UGH" when finding out I have to have a root canal. Would rather do anything BUT this. I was warmly greeted I think by Rhonda who got me in before a later scheduled appt in the week and upon entering the patent area I was again greeted but this time by Dental Assistant, Alex, I give her 5 Stars alone for her warmth, kindness and over all "empathy" for having to go through the procedure. She alone made this bearable and the Dentist too was kind and understanding and also apologetic for any discomfort. Upon exiting I received a GREAT "goody bag" with after care items and TREATS, water and mints. The "swag bag" was a pleasant ending. Even though having a root canal may be up there with giving birth this place makes it better! read more

Went to three different dentists in regards to them trying to fix my root canal and everyone said everything was fine. Finally went I called mission hills and told them the saga about my tooth they literally laughed at me! I left so much better knowing that what I was telling them, the other dentists told me sounds nuts! When I came in for my appointment I felt like it was finally going to be resolved. Couldn't be happier with my experience. read more

Mission Hills Endodontics - Right side was what mission hills did to fix my tooth.Left side was 3 dentists version of a proper root canal.Thank you for saving my tooth! - Endodontists Near Me - Fremont, California

This place is amazing! After cancelled appointments and many dental offices closing due to COVID-19, its been a challenge to find a high quality endodontist . I received a root canal from Dr. Cliff and my experience reflects all the positive reviews here. Cliff was gentle in providing the shot for the procedure and his assistant Alex was so sweet to rub my shoulder and put me at ease during this time. It was such a kind gesture ;). I was updated on what was going on and they made sure I was ok throughout the process. Both have pleasant personalities and make a great team! The entire wait time and procedure took less than an hour! On top of that, the dental office and environment is such a beautiful place. I also received a goody bag after treatment. So far, I highly recommend this place and setting up an appointment as they are only available 2x per week. read more

There aren't enough positive words in the world for how I feel about Mission Hills Endodontics. I had gone to a dentist to fix two molars, and that dentist and his team recommended I have both teeth pulled. Obviously, I was hesitant, and decided to get a second opinion. Thank God I did! Not only was Dr. Cliff, able to fix the problem with my molars, but he said under no circumstances should my teeth have been pulled. In less than an hour, I was in and out of his office, pain-free for the first time in almost a year. Dr. Cliff, Amy, Rhonda, and the rest of the staff could not have been more accommodating and helpful. This place is exactly how dental offices should be run. I cannot recommend Dr. Cliff and his staff enough! read more

Dr.Cliff is the absolute best! I'd rather get a root canal by him than get a filling by my dentist! He is that good! The staff is also amazing and easy to work with! I can't recommend Dr.Cliff enough! read more

In Winter/Spring 2021, Dr. Cliff performed a root canal on my sister which we believe was unnecessary. After the procedure, she started to feel extreme pain in her mouth and continues to experience significant nerve damage traveling through the tooth's root to the jawbone. This has created severe daily suffering for my sister. People need to be aware and BEWARE! read more

Dr. Cliff is a very good Endodontist. He is very nice and professional. His work is excellent. I know because I am a dentist. He can give a shot with out pain. He uses a rubberdam for isolation and finishes his work very efficiently. I mean really fast and the results are unbelievable. I cant believe how awesome Dr. Cliff is. I seen him twice for two root canals. They were done really good. He is the best! There is no misunderstandings here. I highly recommend him and I will definitely refer my patients to him who need root canals. His staff and assistant are all very nice and professional too. They are simply a great team and this is a good office to go to if you need a root canal. read more

I know it is cliche but dentists truly are my least favorite people to visit. Must be childhood trauma! I saw Dr. Hsu for a root canal in Castro Valley and I wish I could share the enthusiastic view of the previous yelper. The office itself is very nice with modern touches and a spa like feel. Sadly, it doesn't take away from the actual dental experience. Given that I was super nervous, Dr Hsu made little attempt to gain my confidence and trust before the invasive procedure from someone I didn't have history with. He fit me in at short notice which I appreciated but the whole thing felt a Shinkansen whipping from Tokyo to Fukuoka. No amount of laughing gas that was an extra charge did anything to relax me. It turns out that my root canal may not be a success and I might lose that tooth. Zero follow up from the office to check on you other than sending you literature to read up. Even my regular dentist is great about follow up and he has been doing to so to try to save my tooth. read more

Dr. Cliff ruined my life it's almost one year since he caused nerve damage to me, the pain only gets worse. Please don't go here , I don't want anyone else to have to suffer .... read more

I went to Mission Hills Endodontics because I pretty much had no choice.....I needed a root canal. I was so nervous about the whole thing, that I had butterflies in my stomach as I was walking through the door! LOL! But as soon as I met the staff and Dr Hsu I was quickly put at ease. Dr Hsu was very patient and calm throughout the whole procedure. I seriously didn't feel a thing! If I ever need another root canal (I hope I never do) I will definetly go back to Dr Hsu. read more

Had a really good overall experience here. Probably the nicest dental office i've ever been in, and the receptionist was very friendly. I didn't have to wait forever like you do in some offices. Dr. Hsu seems to really know what he's doing. I hardly felt anything at al, not even the needle sticking part. I've had fillings done that hurt more. He was very gentle throughout the process and his assistant was very nice. The only thing I didn't really like was when it was all over, he just kind of got up and moved along to the next patient, with no goodbye greeting or anything. His assistant gave me the care instructions and I was on my way. I never even had to get my pain pills because I had 0 pain, just a little soreness around the gum and that was it. Like I said, overall it was a good experience. read more

Came in for a root canal which was quick and easy. Dr William Cliff was very gentle with great bedside manners. His assistant, Alex, was very accommodating and reassured me the procedure is going well and kept me up to date on ETA and was also gentle. Thank you and I hope not to see you again but if I need to, I'll know where to go read more

Mission Hills Endodontics - Hydration - Endodontists Near Me - Fremont, California

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Had a terrible experience with the admin staff in Nov 2016. Had called for a consultation for root canal. The admin took my insurance info, and made an appointment. When i went in, i was told that the visit was covered. After a month, i received a bill for the consultation. Apparently my insurance had declined the charge, as i already had 2 consults done in 2016. The admin from this place had never bothered to call and check with my insurance if the visit was covered. Had she done that, she would have been told that it wasn't covered. I could have very easily gone in Jan had the admin actually done her job. I spoke to the admin staff at length and tried to explain my side of the story, but she threatened to just send it to the Collections department. My insurance recommended that you always get a 'pre-determination' from such places going forward. They have to provide a written estimate of the costs that the insurance will cover, and what would be charged to the individual. Better safe than sorry with such incompetent administrative staff who do not care for what expenses get borne due to their casual work ethics. read more

Dr William Cliff is the best specialist I have ever had!!!! He completed my root canal in 30 minutes... that's right I said 30 mins. He is miracle worker and the front desk staff is the friendliest staff I have ever met. I highly recommend going here, you won't be disappointed! read more

I was in a lot of pain, and my dentist said that my root canal needed a retreatment. I saw two other endodontists (not from Mission Hills) before I saw Dr. Robert Hsu. 1st endodontist in Castro Valley was outside of my dental insurance network, and wanted $$$ of my money.. :( 2nd endodontist (who was covered by my dental insurance) strongly recommended that I don't waste my time/money, and just extract the tooth.. :( I didn't want to loose my tooth, so held on for another month. By this time, I was in so much pain, I just went to the closest endodontist that I could find, who would accept my dental insurance. I went to Mission only because they had an opening that day (yes, I was in that much pain.), and honestly did not know what to expect. Dr. Hsu ended up working on my tooth for 1 hour, and I was really impressed with his skills. It's been a month since the treatment, and I am pain-free. More importantly, I saved the tooth. Lesson learned: Shop around. Had I listened to the 2nd guy, I would be without a tooth, and probably endure much more pain/aggravation related to implants. And I will go back to Dr. Hsu for sure!! He's great, pleasant, patient, and very proficient. Thank you Dr. Hsu!! read more

Had a terrible experience mostly with the staff and their practice in general. I was referred to their office for consultation on root canal. The admin took my insurance info, made me sign consent forms, took my portion of the payment and put me in the chair. A month later, i received a bill for the procedure claiming remaining portion after the insurance payment. Apparently my insurance had maxed out. The staff had never bothered to call and check with my insurance. They tell me they call out of courtesy, they don't have to. If they called, my insurance would have told them I had maxed out and I would have gladly waited until Jan. Now they are threatening to send it to the Collections department. When I tried to reason with them they tell me the insurance had not told them I had maxed out, and that later claims must have maxed out after. I checked with the insurance, no claims were submitted after the date of my procedure at this office!! Bunch of lies to cover themselves. That's horrible customer service. Additionally, my dentist did the cold swab test indicating root issues but x-rays didn't seem to agree hence sent me here for a consult. All Dr cliff did was the cold swab test and proceeded with root canal procedure. Really! Way to make money...if not from insurance then from the patient by threatening them to collections. Wow!! I recommend go somewhere where they are honest and trustworthy. If you do have be seen here, give them insurance info and make an appt for after they check with insurance. Don't let them walk you into the chair just so they can milk you later. read more

Took my elderly mother there. Now this 2 star review is not for the work done as she seemed satisfied. And the Tech seemed VERY NICE BUT their front staff (Older Blonde women) was less than friendly. Seemingly RUDE in her interaction with my mother and I. When I take my elderly mother places I expect them to be 'extra nice' when she doesn't understand something and explain it until she does ...nicely. The office girl did engage in 'chit chat' but seemed 'hurried'. And the 'frump' at the front desk should be kept in the back because she has no 'customer Service' skills. When you walk into an establishment you want to see a welcoming, smiling face.....not someone who seem 'disturbed' by your presence. read more

This experience was wonderful! So good I had to yelp it. I came here for a root canal and I was terrified and anxious, because who likes drills in their teeth? The staff, Courtney especially, was very comforting and excellent at what they do. I was in and out of there in 45 minutes and they sent me home with a really cool bag of stuff. Tylenol, Advil, information on what to expect, chapstick and a straw! Very useful when your mouth is numb. read more

dr. robert hsu of mission hill endodontics is awesome!!! i needed a root canal and totally dreaded going to have it done!! i thought it would hurt like hell and take forever! dr. hsu did it in less than 45 mins. for the whole procedure. i swear, the longest part was getting the novacaine to kick in!! he was so gentle and smooth, i didn't even feel him poking me with the needle to get the numbing started. his staff is totally nice and professional. they even send you off with this little care package that has water, a nutrigrain bar, a pencil or two and info on your procedure and how to take care of yourself after. who remembers these things when they're in the office? they even asked if i wanted a beverage to go, so i took a raspberry ice tea. if i ever need a root canal again (which i hope never happens), at least i know i will be in great hands at mission hill endodontics with dr. hsu!!!! fyi, i drove from san mateo just to see dr. hsu. he's that good! read more

Dr. Cliff and his office was great. I had 1 root canal done before by a general dentist since I trusted them and didn't know there was such a specialist. It was a painful experience so I was not looking forward to another one. Well Dr. Cliff and his assistant were amazing. They told me some people fall asleep during the procedure and I thought it was a joke. But it was nothing compared to the first one. I would never let a general dentist do a root canal again. Go to an Endodontist and if you are near Fremont, go to Dr. Cliff. They are super no nonsense which I like. Got there just before my appointment time. Taken in. Walked out done in probably 35 minutes. Very little discomfort. It was actually easier than cavities I've had filled. Not sure how he does it but I was happy. Thank You Mission Hills Endodontics. read more

Dr. Cliff at Mission Hills is an angel. He was referred to me by my regular dentist who I also love, so I was hoping I could trust his referral but you just never know until you get there. I could not have been happier. Dr. Cliff did a flawless job, it took less than an hour, and he was very attentive about making sure that I wasn't feeling any discomfort. I'm not a complete dentist-phobe, but I'm the type that tenses up *before* anything hurts, just because I'm afraid it might. And to Dr. Cliff's credit, it never did. I felt very comfortable that he did everything he needed to do to get the job done (infected root canal fix - ugh) while remaining aware of how I was feeling and checking in with me to make sure I was staying calm. Perfect balance. He and all the staff that I encountered at Mission are very friendly, but also very professional. His assistant put me right at ease and made certain to answer any questions about what was going on and what they were going to do, before I had even thought to ask. Bonus: the office is decorated really nicely. Not like the practically-painful-to-sit-in-because-it's-so-hideous typical medical office. A+ Dr. Cliff & Mission Hills staff. Thank you. read more

No one likes getting a root canal done. The thought of it makes most people anxious (including myself). I saw Dr. Cliff at the Dublin office and he was fabulous. Not only was he friendly, professional, and funny, his staff was awesome as well. They made the whole process as good as a root canal can be. I hope I don't need another root canal in the future, but if I do, I will definitely want to go back there. read more

DR. Cliff is very friendly, professional and dont let you feel a thing. The staff is friendly and super professional.

Very good experience with Dr.Cliff and staffs. I was nervous about the apico surgery. Dr.cliff did it in 20 mins like a pro and made sure i am comfortable. Staffs were very warm and supportive. Best experience with a dentist ever read more

First root canal ever at 40 and here is my review. AMAZING. The staff was warm and welcoming and had awesome bed side manners for a nervous nelly. The procedure was so quick probably 50 minutes in/out. I hope to never need another but i'd definitely recommend Dr. Cliff and his staff hands down. read more

Dr. Robert Hsu at Mission Hills Endodontics is a very professional endodontist. He gave my number 15 tooth a root canal that was extremely successful although the operation was difficult due to my long, thin, and winding roots and one of roots calcification. I would definitely recommend him to anyone who needs a root canal. read more