It has been almost a year since my lasik surgery and I haven't had any issues. The entire staff has…read morebeen excellent! Very professional and attentive throughout the process, asking all the necessary questions, performing multiple tests for accuracy and best results possible. Routine checkups post operation. I would definitely recommend this place to anyone looking to do lasik! My only regret was not doing it sooner.

Highly recommend coming here. Everybody is super nice. They make you feel really comfortable…read morethroughout the whole process. They explained everything thoroughly and made me feel confident in my decision. I am almost 2 years post op and it has been the best decision I've ever made. Office staff and doctors are all super helpful and nice. They really care for their patients throughout the whole process, starting from day 1 to last post op appointment.

Absolutely the worst experience of my lifetime! They are…read morecrooks and con artists. They tried to rush me through my scheduled cataract surgery without telling me what my co-system were going to be. Then they messed up my eye exam and had to do a second one. But I wasn't notified that I would need to have my eyes dialated again. I almost had 3 wrecks on the home. Finally, I discovered that the reason I was being rushed was because the elderly surgeon who was scheduled to perform the procedure was retiring. I was to be her last patient. Not good! If you don't like being lied to, please avoid this provider. They are not fit to even hold a license. Total frauds!!! If I could give them a zero I would certainly do so!

I truly don't understand why I keep coming back here. Aside from getting an appointment, you end up…read moregetting corral into different various rooms for various testings for your Eye. That's great. However, I would like to opt out of these and just get right to the general eyeglass exam. I know Eye health is important but by the time I got out of here, I had been there for over an hour and a half. Normally I get a morning appointment this time I had an afternoon appointment so I'm not sure if they got backed up but by the time I was actually seen by the doctor it was an hour after my appointment and all the random tests I had to take. Now while the assistant ophthalmologist was very helpful and friendly and my ophthalmologist is also friendly. I think I'm gonna seek other treatment elsewhere. I could be wrong but medical corporation such as this, it just seems like a lot of volume. Of course I would never purchase glasses from here because the prices are outrageous and to get my prescription in hand is such a pain in the ass. I will say the front desk staff is helpful and nice but aside from that it's just the most bizarre impersonal experience ever. Also, one of the biggest annoyances was, I went to another room and had to turn my head sideway as well. They got a picture of the back of my eye. Before I put my head face and Eye up against this machine, she cleaned it with a tiny little alcohol wipe. Which she didn't clean was the actual eye-opening, which I could see visible makeup and dirt on, she just cleaned the headspace around the eye opening.

Ten years ago, I chose Dr. Feinerman for my LASIK surgery, and it was one of the best decisions…read moreI've ever made. It truly changed my quality of life. From my initial consultation through surgery and every follow up visit, the entire experience was exceptional. Everything was organized, efficient, and professional. Dr. Feinerman and his staff treated me with kindness, respect, and genuine care, and I always felt well informed and completely at ease. Looking back after 10 years of excellent vision, I knew I wanted the same level of expertise and care when it was time for my next procedure. When I recently learned that I needed refractive lens exchange (RLE) surgery, I never considered going anywhere else. Returning to Dr. Feinerman after 10 years was an easy decision because of the confidence and trust he earned during my first experience with him. My preoperative appointment was incredibly thorough. Dr. Feinerman performed a comprehensive examination, carefully reviewed my results, and explained everything in a way that was easy to understand. He made sure I knew exactly what to expect, and his knowledge, experience, and attention to detail immediately put me at ease and reinforced that I had made the right decision. I had my first RLE surgery yesterday, and the entire experience exceeded my expectations. Seeing Dr. Feinerman before and after the procedure was incredibly reassuring, and my postoperative appointment today confirmed that everything is progressing as expected. Because my experience has been so positive, I have already scheduled surgery for my other eye. What truly sets Dr. Feinerman apart is not only his exceptional surgical skill but also the confidence he inspires in his patients. He never rushes through appointments and takes the time to answer every question thoroughly, ensuring you feel comfortable every step of the way. His professionalism, meticulous approach, and commitment to achieving the best possible outcome are evident in every interaction. His office staff deserves recognition as well. They are welcoming, organized, efficient, and always willing to help. Every interaction has been very pleasant, and every appointment has been handled professionally and efficiently. Your vision is priceless, and choosing the right surgeon is one of the most important healthcare decisions you'll ever make. Dr. Feinerman combines exceptional surgical expertise with integrity, precision, experience, and genuine compassion. He is the kind of surgeon who makes you feel confident from your very first consultation and continues to earn your trust every step of the way. After trusting him with my eyes twice over the past 10 years, I can say without hesitation that I would recommend him to my own family and closest friends. If you're looking for an experienced, skilled, and compassionate eye surgeon, you can feel confident knowing you're in the hands of someone who is dedicated to excellence and committed to providing outstanding care from your first consultation through your final follow up. I'll be back to update this review after my second surgery and let everyone know how everything turned out. Based on my experience so far, I couldn't be happier with my decision to trust Dr. Feinerman with my vision.

I was lucky enough to get ICL surgery done with Dr Feinerman over a month ago. One of the best…read moreinvestments I've made. I initially came in for a LASIK consultation but it was found that ICL was a better option due to my cornea shape. I had great results and 20/20 vision immediately after surgery. Healing went great and I immediately went back to work the next day. The office is punctual, professional, and very helpful. I would recommend Dr Feinerman to everyone and am very grateful to have had this life-changing procedure.

I had a great new patient first visit - the office was clean, comfortable, and professional - the…read morestaff were very welcoming and polite - and Dr Hedayat was very thorough and knowledgeable. Exactly what I was looking for! I had seen a different eye doctor a year ago when I moved to the area, and that office felt like it was the size of a closet with zero inventory of frames, and questionable recommendations with absolutely no follow-up after my visit. Instead, my experience today at. Excel Optometry was the complete opposite. I found a bunch of frames that I liked, I already have my new contacts ordered, and I'm getting a few recommendations on additional follow up care for my eyes. I'm completely satisfied.

This Optometry is thoroughly a hidden gem. Dr. Niloufar Hedayat is one of the kindest yet most…read moreprofessional and caring human being. Clean office, friendly staff and excellent choices of glasses. You feel being treated with dignity and friendliness of genuine good old time yet with a very modern atmosphere.

I called to schedule an eye exam and was placed on hold by Sonya at the front desk for over 30…read moreminutes. I eventually hung up and called back because it seemed I had been forgotten. When Sonya answered, she simply stated that she was helping other clients. I understand that offices can get busy, but leaving someone on hold for that long without checking back or offering an apology is unacceptable. The front desk is the first impression of the practice, and this experience reflected a lack of professionalism and customer service. I hope the office provides additional customer service training to its front desk staff so future patients are treated with better communication, courtesy, and respect for their time.

Prompt, professional and kept me informed about what we were doing…read more Nursing staff very professional and front desk staff also.

Caring doctor as well as doctor's assisting staff…read more Administrative staff very accommodating too.

Unfortunately, things have changed dramatically. Dr. Omar Krad was the best cataract surgeon, and…read morethere were several other doctors and staff members we felt very comfortable with, but they have all left. Now there is an entirely new staff, and sadly, it's nothing like it was in the past. I felt rushed during my recent visit. I have my vision tested there every year, yet they could not find any record of last year's test. They searched my records and through my paper file but still couldn't locate it. When I got home, I found my copy of the test myself, which was exactly a year from my last eye-vision health exam. Overall, I felt the appointment was somewhat rushed and not nearly as personal as it used to be. I really liked the new doctor who gave me my exam, but unfortunately, she too was leaving. It's disappointing to see such a wonderful practice change so dramatically.

Truly a caring doctor!!! Highly recommend, his front desk girl, Natalie , is extremely…read moreknowledgeable. Thank you Dr. Tracy

I am a former patient of Dr. Tracy. I having been seeing him for around 7 years for dry eye. I once…read morethought he was excellent, but I was recently diagnosed with severe glaucoma and damage to both my optic nerves. The las time I saw Dr. Tracy he told me my eye pressure was normal and I did not have glaucoma. I cannpt believe how he misdiagnosed me. I would warn you not to trust your precious eyes to him. I have been to UC Eye Institute in Irvine and UCSD in La Jolla many times since the very last time I saw Dr. Tracy. Please do not trust him with your vision. He ruined my life!!!! He gave me predisone drops like candy which I now know causes severe glaucoma.

Positive review. 4-months Post-surgery OD:20/20 and OS: 20/15…read more I think many of you reading reviews right now are going back and forth about having vision correction surgery. Some of you might be like me and have extremely high myopia and want the vision freedom. From my experience, I researched ICL surgery since 2019. Once EVO ICL was FDA approved, I started looking for a surgeon for advice and see if I was a candidate. Before choosing IQ Laser Vision, I had gone to a different surgeon and he did say I was a EVO ICL candidate, however I was not impressed by him. I was later referred to IQ Laser Vision, where they contacted me and scheduled an appointment to see if I was a candidate. Their multiple offices made it easy for me to go meet with an advisor and doctor. However, with personal reasons, I was unable to get the surgery done during that year after that initial consult and going through their state of the art arcscan (apparently they're the only office that are using this technology to make sure to see if your eye has enough space/vault...very cool). Fast forward March 2026, I contacted IQ laser vision again in hopes that maybe I can ask them for another consult. Again, the advisor walked me through, doctors did their check up, arcscan again (still cool) and I was able to schedule my surgery. It was an honor to have Dr. Robert Lin be available to do my EVO ICL surgery. He was incredibly patient with my questions, listened to my story of researching this procedure, and I knew I was in good hands from someone who had worked on so many eyes. Perhaps my favorite part aside from the whole journey of vision correction and having 20/20 vision is that you can feel how much Dr. Lin cared for his patients. He called me personally to make sure my first day post surgery was ok. And even after 4 months later, he contacted me to make sure I was ok and how I am liking my vision. For those who are like me going back and forth about vision correction, I highly recommend making an appointment/consult to see if you can be a candidate. From there you can move forward and make that decision. I know it was later than I anticipated for myself, but I can truly say I am happy having that peace of mind that I can wake up and see, not have to worried about my glasses/contacts during a possible evacuation (fire or earthquake), and do water sport without fear of infections if I wore my contacts. That mental peace is probably the second to best part of this journey.

Overall, I am genuinely so happy with the results of my EVO ICL surgery--waking up with clear…read morevision has been truly life-changing! From my initial consultation through speaking with the counselor and completing all the intake steps, the customer service was fantastic. Every single employee you interact with out front is so warm, friendly, and welcoming. During all the preliminary scans and tests, the staff members were so gentle and reassuring, explicitly reminding me that having a strong, involuntary reflex to squeeze my eyes shut is completely natural and normal. The only small hiccup leading up to the day was that I didn't find out my surgeon's name until I arrived for the procedure; while everyone on their medical team is clearly exceptionally qualified, knowing who would be performing the surgery ahead of time would have added that extra layer of comfort. Still, I walked into surgery day feeling well taken care of and deeply grateful. :3 What surprised me most was the jarring contrast once I was behind closed doors. While the front-facing team is wonderful, the pre-op technician prepping me for surgery was basically the exact opposite. Because technicians in the back are behind the scenes and rarely mentioned in public feedback, several people urged me to write this review so others are aware. Even after my numbing and dilation drops, my eyes naturally wanted to close when forced open. This pre-op technician became visibly impatient with my reflex and used more force rather than give me a few seconds to let me relax my own reflex. While I don't recall her exact words, the message communicated was that if I couldn't keep my eyes open, the surgery wasn't going to be done right. This happened for BOTH eyes where I heard the other technician preparing with the surgeon stop what they were doing to make sure everything was OK on this end of the room. Hearing that theme of this will be my fault if anything goes wrong while trying to prep myself for the surgery, feeling the oral sedative hadn't fully quelled my nerves, triggered this intense anxiety. Basically, the whole time I was awake, I desperately wanted to follow instructions to look up and relax my eyes, but I was made to feel like I wasn't doing things "right" before the surgery began. It made the entire process excruciatingly nerve-racking, and I sat there spiraling with regret, thinking I never should have gone through with an elective, "nice-to-have" procedure if the potential consequences were lifelong blindness. The situation escalated right before the procedure began during the standard timeout. This same pre-op technician read off the wrong eye specifications and dimensions for the eye we were starting with. Frozen in fear and second-guessing myself, I hesitated to speak to trust the process aka assuming I had to trust the clinical team and their 300,000 success stories and I would be another one. Thankfully, the primary surgeon immediately caught the discrepancy and corrected it on the spot. Right before the doctor started the surgery, I told him hearing the wrong eye measurements was scary, he reassured me that they double check everything. While I am profoundly grateful for the surgeon's attentiveness and skill--which ensured the actual surgery went smoothly--having a pre-op technician read incorrect eye measurements after reprimanding me created acute distress. I spent the rest of the procedure awake and terrified of what could have happened had the surgeon not caught the error. I felt distressed about it the whole day after the surgery but my priority was my own healing post-op. Nonetheless, I did speak up at the next day follow-up. I brought the issue to my counselor, who escalated it to her manager. While the manager offered a sincere apology and provided some extra eye drops, a company of IQ Laser Vision's size and caliber should have done more to substantively address a clinical safety and bedside conduct issue of this magnitude. A comped bottle of drops and a verbal apology do not undo the psychological distress of that day. My results are great to never have to put on and off my contacts daily and being able to see ALL THE TIME. But.. whenever people ask me how my surgery went and whether I'd recommend IQ Laser Vision, this is still the defining part of the experience that immediately comes to mind.

Estoy muy agradecida con el Dr. Armin Vishteh y todas las muchachas. Me gustó como me atendieron.read more

If you're searching for the Inland Valley's premiere Laser Visor Center then look no further than…read moreDr. Vishteh. He and his staff are a "well-oiled machine!" Verify for yourself with the initial free consultation. Entering, i had several questions prepared but they were all answered by the staff during the consultation. I was tired of buying reading glasses, multi-focal glasses and prescription sunglasses. After the procedure i didn't need any of them and what's cool is i can read menus again. I even purchased a new set of Ray bans! (non prescribed). In addition, Dr. Vishteh schedules follow-up visits to check your progress and answer any questions.

I had gone here for a couple years but this last visit was not great, I arrived on time actually a…read morelittle early to be told they are running at least 20 min behind which I had another appt right after and I didn't want to show up late and throw someone else schedule off which I would have. I asked why wouldn't you give a courtesy call as I live 10 min away so would have given me more time and could have adjusted but that would have meant alot as I get something's happen but just to assume your patient has the luxury to wait 29 min past their time. She mentioned they could do 1 pm but in the time of her checking w the Dr the other front desk lady gave that slot to a walk in. It was super disappointing how this was handled, no sincere ownership or solution except to wait and I already had something booked right after so had to leave, no follow up call or anything so took that as a cue to find a new Dr. stuff happens but it's how it's handled and this was a -1....gave a 3 just because nothing wrong last couple visits except always running behind

I visited Joseph Heinrich, OD recently and was amazed by the quality of care and time he took with…read moreall the required eye exams and testing. No rush...very friendly and personable. A great one stop place for your eye care and optical needs. Thank you ‼