1. Mission Point Health Center - Jackson

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    Jackson, MI

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    Mission Point Health Center - Jackson

    3.0 (2 reviews)
    Open Open 24 hours

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    3 years ago

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    1 year ago

    thank you to everyone who assisted in my recovery PT and OT and helpful. They're everyone Kimberly.

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    Otterbein Jackson Seniorlife Community

    Otterbein Jackson Seniorlife Community

    2.6
    (12 reviews)
    2.9 mi

    wish i could leave a lower score…read more i was sent there after fracturing my right femur (thigh bone). henry ford hospital would not release me until i agreed to go to rehab even though my dearest spouse already prepared everything at home. i'll start with a few good things: food was pretty tasty, especially for hospital-quality meals. many - NOT ALL - of the certified nursing assistant (CNA) staff - were INCREDIBLY kind, caring, and professional. CNA MINDY was OUTSTANDING. but, as to the advertised "serene" environment for recovery highlighted in their ads: NO. first night there, it sounded like the occupants across the hall were having a geriatric camp-out with LOUD laughter, singing, etc. until one or two in the morning. next morning, one of those "campers" went up and down the hallway calling out WAKEY-WAKEY at about 06:00. at a time when i should have been resting and healing, i was lucky if i slept an hour that night. next night, after almost no sleep, a different CNA woke me just before 05:00 "just in case" i needed to use the rest room. right then, i didn't need to, but the suggestion made me need to go. i called out to the aid who woke me but she just continued out the door and NO RESPONSE to the call button. i wasn't supposed to leave the bed without assistance but had no choice. my final night there, which, i will admit was a holiday with staffing likely difficult, there was SO much commotion that i had to telephone the director of nursing to request help for the TWO CNAs on duty for the entire section. the director might not have taken a late-night customer call seriously but i think she could hear all of the shouting and expletives in the background during my call. "serene" environment for recovery? NO. i could go on and on (and on and on) but i'll suffice to say that, after three days, i called my husband to get me the h#ll out of there. oh, and one further thing: over the past couple days, we've received multiple robo-calls from vista trying to convince us that we should consider them for our future care needs. NOT GOING TO HAPPEN. and, as said at the start of this: wish i could give vista a score less than one.

    Worst food imaginable; high cholesterol, high salt , high carbs and tastes worse than it looks …read more Addressing the issue with management seems to be falling on deaf ears. It's almost as if they're trying to encourage the residents to die sooner because of poor nutrition . Nurses also screwed up my friend's medication on three different occasions. On a positive note the ​ CNAs are very sweet . They advertise luxury living, which it definitely isnt.

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    Otterbein Jackson Seniorlife Community
    Otterbein Jackson Seniorlife Community

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    The Lakes of Sylvania

    The Lakes of Sylvania

    4.0
    (4 reviews)
    51.2 mi

    My father spent nearly three years at The Lakes of Sylvania. I buried my father yesterday. He was…read more98 years old. This staff was wonderful with dad. What most people need to realize, is the importance of building a relationship with the staff caring for your loved one. It is a team effort. This is a care facility. They cannot and should not be expected to give private duty nursing services. It is unrealistic for any facility to be expected to do this. You have to be willing to reach out to the staff and work with them. Come to them with concerns, but also realize a thank you goes a long way when you do this very hard work. I can't begin to thank the staff for the care dad received especially during his final days. I stayed with my dad to care for him and make sure he knew he was not alone. I believe that was my honor and duty, but this staff cared for me as well as my dad. The concern for my well being touched me to my core. I will not forget the compassion my father and I received by all the staff. The flower arrangement that was sent to the funeral home was so beautiful and very appreciated. Staff who became friends were there at the funeral home to support me and my family. Their concern did not stop as dad was taken from the facility. If you are looking for a facility to "team care" for your loved one, stop looking, the Lakes of Sylvania should be strongly considered. I will only refer folks to this facility.

    Our experience with Lakes of Sylvania was beyond tremendous. My loved one experienced care in both…read morethe assisted living wing and also in the skilled nursing area. The director, the nurses, the physical therapists, the chef, the cleaning department and various departments ALL provided the best of care possible. The communication which existed between Lakes of Sylvania and her family was also tremendous. Each day an updated Covid report was to be found in my email and a weekly video was posted to inform all families members of the events of the week. I was able the connect in person with the staff whenever I so desired. My dear one got the BEST of care and compassion from everyone within the walls of Lakes of Sylvania. I would give this campus my highest recomendation. I owe them my deepest gratitude.

    Photos
    Assisted Living Dining Room
    Assisted Living Dining Room
    Rehab Gym
    Rehab Gym
    Living Room

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    Living Room
    Silver Maples of Chelsea

    Silver Maples of Chelsea

    5.0
    (2 reviews)
    23.4 mi

    We moved my parents into Silver Maples assisted living in July. I worked closely with the SM staff…read moreto make this difficult move as easy as possible for Mom & Dad. From the initial sales tour with Suzy through the nurses review and meeting all the aids, I new this was the right place for Mom & Dad. They all went out of their way to welcome M&D and help them transition to their new home. Even Kara in billing helped by providing billing details for our insurance company. When questions or concerns came up, all I had to do was ask and the team responded with solutions that fit our needs. It is very comforting to know that my parents are in a safe and loving environment, and if they need anything at all, it's just the push of a button away. Now they can live out their golden years in comfort and safety. My sincere thanks to all the people that make up the team at Silver Maples of Chelsea!

    Warm and caring staff; awesome and interesting residents. My mother lived at Silver Maples for the…read morelast 5+ years of her life and it was an incredible experience for her, especially as compared to the alternative of living in a house alone. The facility is well done and clean, the staff genuinely warm and caring and her fellow residents an extremely fun and interesting group with diverse backgrounds, such as university professors, retired judges and published authors. Mom developed many close relationships, always had something engaging to do and always felt loved and cared for. A true blessing for the later years of her life.

    Photos
    Residential Villas, offering 3 styles ranging from 1,700 - 2,100 square feet.
    Residential Villas, offering 3 styles ranging from 1,700 - 2,100 square feet.
    The Bistro 100 offers a casual dining venue with a beautiful view of our courtyard and garden area.  Picnic tables offer outside seating.
    The Bistro 100 offers a casual dining venue with a beautiful view of our courtyard and garden area. Picnic tables offer outside seating.
    The Courtyard Cafe is a popular, casual dining venue for residents, family members and staff.  It's also open to the public!

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    The Courtyard Cafe is a popular, casual dining venue for residents, family members and staff. It's also open to the public!

    Mission Point Health Center - Jackson - assistedliving - Updated July 2026

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