I had a bad experience going to the dentist as a child and have always been afraid for even check ups even now in my 30's. This dental office took my insurance and I knew someone that came here for regular cleanings they recommended me to see Scalla, and let me tell you she was the sweetest most gentlest, (but thorough) person I've ever dealt with! She could tell I was nervous and my favorite part of my experience was that she explained every single thing she was doing before she did it and explained what every tool was before using it which gave me total peace of mind! I highly recommend coming in to Mission Valley Dentists and requesting Scalla to work on you. (Especially if you're a dentist chicken like me lol). Thank you again! read more

I had an appointment scheduled for 10:00 AM, but unfortunately several patients who arrived after me were called back and seen before I was. That part of the experience was frustrating, especially when arriving on time for a scheduled appointment. That said, I want to recognize Alicia at the front desk for her excellent customer service. She was kind, professional, and immediately addressed my concern by processing a refund of my co-pay without any hassle. Alicia was wonderful and handled the situation with empathy and efficiency. While the scheduling and wait-time experience could definitely be improved, Alicia's professionalism helped make a disappointing situation much easier to navigate. read more

I've been a patient since 2017 or 2018. It started out great! I had a wonderful experience for years. No issues. Then within the last 2-3 visits, it's gone down hill. Billing is sketchy to say the least. They tell you things are covered and they're not. Most recently I scheduled a periodontal maintenance cleaning. I've gone for years without issues. The hygienist had to be a recent graduate and with very poor bed side manner. The hygienist basically told me I'm lying. Then it really went down hill. The cleaning instrument fell apart in my mouth and water sprayed all over my face and shirt. I thought it best to reschedule. I've never walked out of an appointment before that one. Unbelievable. The other major concern is with the front staff. I had a referral for an endodontist. Upon reviewing the paper work with the staff, the wrong tooth was circled. I mentioned it twice and it was finally corrected. If I hadn't been an educated patient, I would've had the wrong tooth treated. I'm sad to say I'm finding a new dentist. Buyer beware. UPDATE: further proof to stay away. The zirconia based crown on my molar failed at less than 2.5 years. In short the practice does shoddy work. I was told the average life span for that type of crown is 10-20 years. I was refused to get gold. I do not recommend this practice. read more

Inaccurate and misleading pricing. I was charged around $88 just for oral hygiene instructions, which feels excessive. They also billed me for six additional X-rays that my insurance explicitly said would not be covered. I understand my insurance isn't great, but this felt like the practice was taking full advantage of that rather than being transparent or patient-focused. read more

Mission Valley Dentists - $88 charge for oral hygiene instructions - General Dentistry Near Me - San Diego, California

Ad for $59 for cleaning and dental evaluation, they over do it on X-ray and photos but will not use fluoride on the cleaning unless you pay additional $50 for fluoride. It's not standard. This is a dental fraud mill. Do not use this company! read more

I've been going to this dentist for about a year. All good until today. I was told my procedures would be zero, all paid by my insurance. After I was finished, I went to check out and dealt with the "manager" (Alicia) with blonde hair who informed me the total due would be $200. I informed her I was told by the other associate my co-pay would be zero (I signed documents stating zero before appointment) and my insurance documents say my co-pay would be zero. She was not a friendly person, I seen her have another "run in" with another person before I went back for my appointment. She was very rude to him also. She told me she would do me a favor and "wave the fees". I called my insurance company after my appointment, to double check that my co-pays were zero and they said yes. I'm filing a grievance with my insurance company against this practice and finding another dentist. On a side note, the person that did my cleaning was exceptional. read more

Well, my review is NOT good today. I cancelled an appointment for 3/24 well before the 24 hour deadline. I talked with an AI robot and confirmed my cancellation. I also have texts confirming my cancellation. Today, in my email, I got a bill for $80.00 for a "missed appointment". I'm not very happy about this situation. I'll talk to the staff about this bill, however it does not sit well with me and for that I will consider another dental group. read more

Dania was spectacular and transparent. I trust this dentist office and they were looking out for my best interests. I am fortunate to have found this place. So many dentists these days are looking out for their wallets, but I felt seen here. Their front desk people were also very nice too. read more

I called recently with what I thought was a simple request -- to go over my husband's bill with who i think she said was Alysia. I completely understand being an RN myself, that due to HIPAA, she couldn't release more details directly to me - but then my husband - THE PATIENT - spoke up and said "I'm here" on the phone - and she STILL wouldn't go over once he got on the phone" (?!?) so as the patient you're not going to Go Over the bill ?? That makes a lot Of sense. She raced off the call and couldn't be bothered. Clearly. The way she handled the call was such a turn off and totally left a bad taste in both our mouths. She sounded annoyed, dismissive, sighing, and gave off the impression we were the biggest annoyance in her day so far Healthcare and bills are stressful enough without being made to feel like a nuisance when you're simply trying to understand a bill. Professionalism and kindness go a long way, and this phone call showed neither. My husband then said he didn't like his experience there anyways, and after we got off the phone we both cancelled our future appts and will not be returning. Crazy how a single phone call can completely sour your taste of a business but this one did You would think after spending thousands of dollars you would get treated with respect but no. There's too many dentist in this town to go to a place that treats you like crap read more

Very disappointing! This is the first time I've ever written a review for a dental office, and unfortunately, it's not a positive one. I regret coming here today and wasting my time. Even if it was a $59 special, it was not worth it. I came in specifically for a cleaning, which I get every 3-4 months. Instead, much of the appointment was spent reviewing an itemized estimate of $4,000 worth of future procedures. While I understand that dentistry is a business, I would have preferred more focus on the service I was scheduled for rather than an emphasis on upselling additional treatments. When the cleaning began with Dr. Mai, it was very brief--about 8 or 9 minutes total. I even asked if that was all, because in my experience, cleanings typically take 30-40 minutes and leave me with a thorough, fresh feeling. This one felt rushed, and unfortunately, I left without the sense that my teeth had truly been cleaned. Dr. Mai did not come across as particularly caring or reassuring during the process, which added to my disappointment. I've lived in several states and countries, and I've generally had positive experiences with dental care. This visit, however, left me feeling more like a customer being sold to than a patient being cared for. I believe patients should feel comfortable, listened to, and confident in the quality of their treatment, and that was not my experience here. While I won't be returning, I hope this feedback is useful to both the office and to patients who, like me, value thorough and professional dental care. read more

The best dental office I have ever visited . They are extremely professional friendly sympathetic and want to take care patients the way patients deserve to . Ask for doctor Aria as he is the most knowledgeable , fair and honest human being I had the honor to meet and be treated by read more

Stay away! Went there with a tooth problem and got an estimate for $18,000 that nearly blew my socks off. Decided to go to my old scottsdale dentist and he was shocked by the list of items and the ridiculous quote. Got the work done by a fancy scottsdale dentist who didn't price gauge and take advantage of me for same procedure for $4,200. Unethical experience at mission valley. read more

Mission Valley Dentists - Dental office storefront in strip mall - General Dentistry Near Me - San Diego, California

Creepy interactions. After consultation I don't know if they do implants. They only recommended another doctor totally not connected with them. Billing is like a fiction novel. read more

Like most people, I've never enjoyed going to the dentist. But I can honestly say this is the first time I've had consistently outstanding experiences--every single visit. Dr. Y is the man! His work is top-notch, and both he and his staff are incredibly kind and professional. He's opening a new practice in North County, and I'll definitely be following him there because of the excellent care I've received. read more

I purposely obtained new dental insurance since the coverage is better than the dental insurance that is part of my Medicare Advantage plan. I made an appointment to have work done that I waited to do until my new coverage became available. To my surprise I was told that they cannot use my new coverage since I still have dental coverage through my medical plan. The coverage through that plan though is minimal and requires 50% co pay for a filling. My new coverage has a 0 co pay. As a result I will be changing dentists. The specialist I spoke to at my new dental insurer said she has never heard of a facility not allowing a patient to chose which dental insurance they wish to use to cover claims. read more

Update: I went to a different dentist a couple weeks later where they performed a thorough examination and confirmed I had cracked filling that needed to be replaced. They scheduled me for a filling a couple weeks later and the cracked filling actually fell out in the meantime. Filling replaced now and all is good. read more

tl;dr - *Highly unethical/fraudulent business and billing practices - AVOID* I recently visited Dr. Yasaman Sardari (NPI 1851975734) at Mission Valley Dentists at 5638 Mission Center Rd #107, San Diego, CA 92108, for standard prophylaxis. During my visit, Dr. Sardari completed routine gum pocket measurements and noted that I had severe periodontal disease and required immediate treatment to stop the spread of the infection. I hesitated to proceed as I am very compliant in my health maintenance (i.e., routine flossing and brushing more than twice daily and biweekly washes with chlorhexidine). After Dr. Sardari stepped away, the office assistant and Dr. Sardari returned and explained that treatment for tooth scaling, root planning, and laser treatment would cost over $1,300. I politely stated that I would have to think about it, to which they both escorted me to the front. Upon reaching the front, I was asked, "When would you like to schedule?". I had mentioned that the usual 3 to 6th-month follow-up would be perfect. I received the following reply, "We aren't going to schedule you for a routine follow-up as it would be clinically negligent on our part not to schedule the deep cleaning." I verbally confirmed again that they refused to provide preventive services with a routine follow-up and politely walked out of the office. **Two days later, I had a second opinion with a different dentist who found no evidence of periodontal disease**. The unethical treatment and fraudulent billing practices of Dr. Yasaman Sardari at Mission Valley Dentists are highly immoral. While I do not normally submit letters of complaint, the type of practices at Missions Valley Dentists is likely contributing to unnecessary emotional and financial hardship for countless San Diego Metropolitan Area patients. If you've experienced a similar situation at this dental practice, I implore you to submit a formal complaint to the Dental Board of California through the Department of Consumer Affairs located here: https://www.breeze.ca.gov/datamart/complaint.do read more

The specialty coordinators were kind and helpful. Both kids have developed trust with Dr. Aria and his team. read more

I have been with this dentist office for 4 years and even though there are a lot of reviews of upselling and people getting unnecessary things done here, I have a good experience most of the time. Without seeing the dentist in over a year, I come in for a maintenance cleaning for free and once I sit down in the chair, the hygienist (without even looking at my mouth, or the doctor looking) says okay let's start our deep cleaning on the right hand side of your mouth!???! I had no idea what was going on. How could someone be upselling me a deep cleaning with lasers and etc without anyone looking at my mouth for over a year? I was very confused and they let me know that they can't do a regular teeth cleaning until the week after I get my deep cleaning done because that's what they recommend. So basically if you schedule an appointment for a teeth cleaning or another service, BE AWARE THAT IF YOU TAKE TIME OFF WORK TO SEE THE DENTIST THEY WONT HELP YOU DO THE PROCEDURE THEY SCHEDULED YOU FOR BUTTTTT THEY WILL UPSELL YOU THINGS and even though those things are not what your scheduled appointment is for, they will have time to sell them to you. BUT not enough time to just do a simple teeth cleaning. I wonder why... could it be that the cleaning is FREE? Also, I thought customer service was taking care of people especially when it comes to medical customer service. This was a joke experience and I ended up walking out of the office. read more

I recently had to switch my dental insurance and I was not excited to look for a new spot. I was a little unsure because of the reviews, but I am so glad I gave them a try. This dental practice is very accommodating and caring. Making an appointment was very easy, you get sent an email to pre register prior to your appointment which is so much better than filling out all the paperwork. As of now they are open on Saturdays, but I believe the schedule keeps switching around because of COVID. The receptionist, dental assistant, hygienist, and Dr. Kamil are all very professional and will make sure to meet all your needs and expectations. They acknowledge your concerns and make sure to provide the best recommendations. The dental staff is overall very patient! I will definitely recommend Mission Valley Dentist to my friends and family. Go get yo teeth cleaned! read more

I've always loved the Mission Valley Dentists office but my appointment today with Dr. Jon Gille was the best dentist appointment I've ever had. I was in extreme pain and needed a root canal urgently. He got me prepped. Rhe benefits coordinator got me scheduled same day with specialist at alternate location. Assistants Feven and Jose were both considerate and highly skilled. I know most people don't leave a root canal ready to start a fan club but this was genuinely world class service. Couldn't be happier with their professionalism, kindness and ability to make me feel better after the worst pain I can recall ever being in. read more

Mission Valley Dentists - Dental office wrapped up in the fluffiest blanket. So cozy. They really take comfort into consideration - General Dentistry Near Me - San Diego, California

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I just had my dental maintenance cleaning performed by Jillian Redd. She was thorough, caring and did an awesome job. She also made a couple suggestions for me to improve on my brushing/flossing routine without judgement. Her explanation of what I needed was polite and professional. My wife had a similar experience with Jillian a few months ago and we both give her two thumbs up. read more

I stalled for 1 1/2 years after continuing to see bad reviews. I was finally forced to go in & it was a dream appointment! Everyone from the front desk, hygienist & dentist were so helpful & kind. My permanent crown was delayed & they worked tirelessly to get me in asap Speaking of crowns, mine are 35+ years old & any dentist in the last 25 years say they need to come out. This dentist could have easily said it but instead said they're still good unless they bother you! WOW I can't see one thing that supports any of the bad reviews. I'm a freak on cleanliness & they are so meticulous on it I can't say enough positive things about this business! read more

Similar to other reviews, I am not sure if I was getting upsold for an advanced cleaning. Everything seemed really professional all the way through my x-rays. The dentist was also really professional after examining my teeth but wanted to check for early stages of periodontitis. To my surprise, he had mentioned that I may want to consider a couple of advanced cleanings specifically related to remove the additional bacteria that lays beneath the gums. I had asked if my insurance would cover this and then a few minutes later the insurance specialist came into the room going over how much it would cost after my insurance (about $700). I take excellent care of my teeth, I did want a basic cleaning but they had mentioned they wouldn't be able to do this if I wanted to resort to the advanced cleaning. Just seemed a little fishy, especially considering there are other similar reviews on here. I ended up leaving and not getting any cleaning done, so it was honestly a waste of time. I will go to another provider and have their opinion. read more

THIS DENTIST OFFICE IS A SCAM WATCH OUT PLEASEEWorst dental/oral surgery experience Of my life. Walking in it looks like it is going to be alright, after my X-rays for a "free consult" they moved me to an exam room yet I never got an exam. No dentist actually checked inside my mouth and within a minute of them being taken and the me being placed in the room a very young dentist came out and said so we're going to pull all of ur wisdom teeth and the surgeon comes into the office every Friday of the month. That's it. This surgeon has no office of his own that I can research and the surgeon they gave me had two reviews. One was about a little girl whose pain he didn't consider and another saying they scam out their walls. They never checked my mouth only X-rays. They also said it was free and then charged me $365 for photos that I didn't even get to keep. And they will not transfer them for u. Legally I paid I get the photos n it not according to them. They have continued scamming me and took $200 from my insurance card for no reason and then requested that I owe them $100 from my own pocket. This place is a scam center and full of children. All they took when I got there was my name and my phone number I had to give them my email for scheduling they didn't ask and mind u I was supposed to have a surgery and they didn't even plan that right and had no contact for me except my cell. There was no paper work shown to me or signed off until I decided not to use them and go else where when more necessary. Also still have had them taken out and I feel fine with no pain. They wanted to cause pain that I didn't need and also didn't tell me the risks and what to prohibit the use of before hand. They improperly prepped me and scammed me for my age. They said it was free and now it cost $365 read more

I've been coming here for years and even now that I live in La Mesa I continue to come here. They are honest, thorough and gentle. Today I found my favorite dentist Dr Morgan. Just like the other dentists she was thorough, gentle and knowledgeable but she's cool too! Had a great convo between spitting and cleaning. read more

I called and was scheduled for an appointment. I was sitting there over 30 minutes past my appointment time with no acknowledgment. When I asked, was told 'I think they are returning from lunch.' I am not sure why that's an ok reply, considering I had an appointment. There was not even a semblance of an apology. Would not recommend. I also wot eased several people having to wait 5-10 minutes after having treatments done to 'check out' - like you're forced to wait there. Very unprofessional. When I kindly stated I think I will be leaving, the only reply was - ok I can cancel the appointment. I could care less what you do! Such a silly reply, read more

They are fast, efficient and friendly. the whole team works seamlessly together to give an elevated customer experience. Quality of dental work (DR Aria) is superlative. read more

Took a chance with this Dental office due to the location. The Doctor assigned to me was Sarah Chilmeran. She is more than what you would want in a dentist and thats a serious understatement. Today was my third visit and it was just as pleasant as the last two. Maybe even smoother since i'v become accustom somewhat to having two peoples fingers up in my mouth, lips feeling like theyre being stretched in ways they arent supposed to, needles stabbing into my gums, throat fighting for dear life to not open while street construction is going on in my mouth, jaw enduring something sort of a 3rd world torture endurance test and dental drills vibrating my skull to hell... Knowing it was Sarah Chilmeran at the healm put my mind at ease and enabled me to refrain from, wincing and gripping the arm rests in agony like a wimp. Sara Chilmeran is all you need when it comes to dental work. Trust me. Oh and the front desk is fabulous. Awesome dentist office and experience. read more

I bit down on something, intense pain. Went to this office was told I needed my fills redone. Five visits later, 16 pounds lost bc I could only eat soft food, third set of x-rays... I got lucky and the periodontist was there and immediately said this tooth is broken thru the root. 7k later, I was so traumatized I didn't get the stay plate. Then, icing on the cake three of the fillings the so called dentist refilled cracked. Had to go to a real dentist and ate the cost bc this place is the biggest sh!t show I've ever seen. Do not go. read more

Patient BEWARE!!!! Expensive and not to mention If you love waits averaging 45 minutes to 1 1/2 hours... did i mention last minute cancellations with then appointments months out...well then this is your place!! They are part of 13 other dental offices that share same billing and marketing like atone creat who is even worse!!! Just yesterday my daughter and i tried them again(3rd time in 3 years..).. we got appointment 2 months ago and they cancelled the day before and them didn't have another appointment till mid November!!! Like the work, but other dentists caught things they never did, and they are EXPENSIVE! read more

I went to this dentist and paid my bill in full at the time of service. After a month I was sent a bill. After going calling the office the first time I received a bill I was told about the miscoding and told it would be fixed. The next month I received another bill with the same amount so I went to the office and was told once again it would be fixed. Now I have received a bill from a collection agency for the same amount. They have now damaged my credit for an erroneous mistake they made. Put no trust in this office. The only reason I put one star is because I have to post this review. read more

I went here over a year ago and am still getting sent random bills from them that should've gone to my insurance a long time ago. They charged me over $1000 at my appointment stating that my insurance was maxed out. I found out later on that my insurance was not maxed out and they would have covered it. They also told me I had to go back for a deep cleaning that would cost me $900. On top of this, I was pregnant and told them multiple times that I would not get an x-ray due to my doctor's request and my high risk pregnancy. They told me that they HAD to do the x-ray and continued to do so. I should've never gone here. Would not recommend to anyone. read more

BEWARE. Read all reviews before going to MV Dentists. After the dentist reviewed my x-rays, she walked into the room stating, "Have I got a plan for your teeth,". This made me nervous. This was my annual review. They told me total dental costs would be $11.3K (my out-of-pocket costs would be $6.6K and my insurance would then cover the balance). I left there suspicious and doubtful. So two weeks later (10/27/22), I paid $261 out of pocket to go to a NEW unrelated dentist, I did not tell them what happened. I went in as a new patient. The dentist did not say that I needed the dental work described to me with the price tag of $11.3K. But he did do a good job of going over my teeth in detail while he pointed to each tooth on the x-rays. My teeth are fine. I never told him about the MV dentist. But I am switching dental practices, of course. Good luck! read more

Shannon the receptionist - who sits to the left of the check in counter (as you are entering) is the most unpleasant receptionist we have ever encountered. She is not who you want as the face of your establishment. The way she spoke to your guests was not okay. However, every one else was great. read more

I'm moving my whole family to this practice!!! Amazingly friendly and efficient staff. I brought my 4 year old for her first dental visit on the new patient special and was blown away by the time and patience they took with her. Just playful and kind and she left with the biggest brightest smile and an excitement about dental care. The receptionist even printed out the kindergarten form that I had forgotten at home and had it filled out right there on the spot. It's clean and professional with plenty of parking available at this central mission valley location. Couldn't be happier and we will all be returning. I highly recommend. They take my HMO as well. A+++++ read more

I made an appt for a diagnosis on a cavity/ to get a fill and when I called to say I was running five minutes late I was told I wasnt on the schedule. I was set up with an appt for the next couple days due to the inconvenience but when I arrived it was for a cleaning, something I said over the phone I wanted done after the fill, so when I showed up the doctor did not have the time. Since I was there I wanted a cleaning at the very least but at this point it was 20 min before close. I did not get a cleaning that visit. My main reason for writing this review tho is because of the techs (assistants) attitude with me during the appt. I know mistakes happen, and I was understanding that the doctor was therefore busy, but it was the techs unwillingness to understand my situation and begin badgering me on needing a diagnosis to do a fill. Unfortunately I don't remember her name but when I voiced I was there for the diagnosis and potential fill for a cavity she treated me like I didn't know what I was talking about because my chart didn't show that I had a cavity, rather than it being a miscommunication on their end because that is what I had been trying to schedule for. But I was made to feel like I was inconveniencing and making last minute, unreasonable requests to a cleaning appt. We went back and forth several times to her condescendingly saying I would need an exam for the cavity to which I kept saying that that was what I was there for. She even rolled her eyes at me. Once I said I don't like how she was speaking to me her attitude shifted and she started asking the appropriate questions. She learned that I was diagnosed elsewhere and because they didn't take my insurance I opted to get it done with this office and that I understand I need to get diagnosed through each office, I am a healthcare tech myself. No apologies for the miscommunication of the office or for her tone afterwards. Overall not happy with my experience(s) here. read more

I had the best hygienist I've ever had in 72 years here just about a month ago his name is Luis Yescan turns out he was a dentist in Mexico wonderful guy very informative! The dentist Dr. Holiday was wonderful too! I appreciate both of them and would go back but now I'm moving! So if you're interested, use Luis he says I use a lot of water and he did and it made it so much easier! Thank you so much read more

3rd visit.... SUPER CLEAN TV's in EVERY ROOM (I watched the Army/Navy game on this visit) Easy to get an appt (they are open on Saturdays) Quick to call your name (punctual to appt time) Understanding (explains what needs to be done, and ALSO understand if you have finical barriers) they will explain what is most important to least important while taking into consideration your finances. Glori at the front desk IS THE BEST!!! From my first initial visit to now my 3rd, she ALWAYS greets me with a smile, ALWAYS willing to help explain benefits to me in language I understand and ALWAYS makes sure I am ok after my appointments (along with many other things she does). I am terrified to go to the dentist but from DAY ONE Glori has made things so wonderful, thank you. Dr. D is THE BEST!!! He is honest, understanding of my fear and ALWAYS so positive! First time I met him I had to get an extraction, this the second appt he just had to check on my tooth and my thirst appt he had to reshape one of my front tooth but checked on my extraction too! I appreciate him being genuine and explaining to me what he is doing while he is working on my teeth so I know what to expect! HES GREAT! The Hygienist (sorry forgot her name but she works EVERY Saturday) who has been cleaning my teeth (I have had to do it in sections b/c of my fear) is also FABULOUS! She is gentle, ALWAYS asks if I am ok and does a GREAT job! Gentle w/ her hands and very understanding of my pain tolerance. The entire staff here has been excellent in my opinion as I am a TOUGH critic and disliking the dentist is slowly changing in my book ;) read more

Complete waste of time! This place has gone downhill since Amy left who was in charge of things being organized and not wasting peoples time. Came to my appt and when I arrived they told me my insurance needed to be verified first. I've been coming here for 9 years with the same insurance. I asked them f i was going to have to wait to be seen till they got verification as I felt this was a huge inconvenience since they should of called before hand and not wait till the last minute while I'm there to do this. The ed head guy and other white female told me they closed therefore I was going to have to reschedule. I asked why they didn't call me to verify when they had called to confirm my appt last week to get it verified? The lady lied and said they had which I corrected her and told her they had not as I don't have any missed calls or v/m asking for my insurance. This was a complete waste of my time that I had to take off from work because of their negligence. I did not have my teeth cleaned. Nor will I ever have them work on me again. 9 years as a loyal customer. I will now take my dental needs to a dental place that is organized and cares about patients time and value them. The front desk people need to be trained by someone who knows what they're doing. I will let my friends and family know how this dental place is a mess and lacks good customer service. It's not like it used to be sadly. I've referred so many people here in the past. I waked out of the office very upset. read more