I can't say this is any better or worse than any of other car conveyor belt car wash that seem to…read morebe popping up all over the place. I have a monthly subscription for the super wash at $30 a month. It got my windshield clean but plenty of bugs from a recent trip to Illinois still on the grill/hood which is disappointing but maybe another run through would get them. To be fair there were more than usual but I'd still expect a full clean - maybe it's just too fast. The app is easy enough to use for managing subscription. It's fairly convenient to get to being right off of 61 but just a little bit out of my way so I think after my month I'll be canceling - I don't wash my car that often. Would not pay to do just one wash here.

DO NOT GO HERE. On Saturday the carwash malfunctioned and now my car needs $3,000 worth of repairs…read more One of the convey belts SNAPPED while I was halfway through and they shut the whole place down. They told me their manager, Justin, would call me first thing on Monday to talk about next steps for getting my car fixed. Monday comes; no one calls me. On Tuesday I had to call them only for the manager to be nowhere to be found and I had to request that he call me back. By Thursday, STILL NOTHING! I had to call them AGAIN to find out what their plan was to make things right. They told me to get 2 quotes and let them know the cost. It will be $3,000 in repairs! Turns out, I'm the THIRD car within two weeks the repair shop has seen with similar damages from this Tommy's! Something is clearly wrong and its irresponsible and dangerous for them to continue at this rate. I went in for a service that should have taken 5-10 minutes and now I have to deal with thousands of dollars in damages and a business who is uncommunicative and seems like they couldn't care less.

Have been meaning to try this hidden gem for a while now and finally found some time! If you are…read morelooking for a more "hands on" wash- this is the place. I got the $40 wash, for interior and exterior, really satisfied with the quality. They certainly take their time, which is great, just be prepared for at least 30 minutes. Will be returning!

Under new ownership. Terrible customer service. If you don't like cleaning vehicles, maybe don't…read morebuy a carwash. And if you don't like people, maybe don't work with the public. That goes for the owners. The people who work for them are nice. But wow. The owners need people skills.

Love coming to a small town business! There was only a single worker here when I arrived the other…read moreday, and he was truly working hard making sure everyone was taken care of (especially since there was a long line due to nice weather). The service is great, prices are reasonable, I only paid $15 for the second best wash, vacuums are free with a wash, but you can pay to use them separately. Each wash comes with an air freshener if you'd like. They have four bays for vacuums I believe. Note this is a small business, please be patient when waiting for service, it is worth the wait to support local. Plus, they have amazing artwork as you enter the wash

Got an unlimited wash membership here. Spend 40 bucks a month for them to almost never be open…read moreduring their posted hours. I get staffing issues but if you are gonna be closed I should get a discounted rate since you're still charging me and I can't even receive the service. Only got one here cause it's next to my gym. Will be canceling and going back to due north even if it's a further drive.

Hardworking crew was able to clean up the mess I made of the finish on my car after I had scrubbed…read moresap off. The owner knew just what to use to make it look like new again!

This is for the Rogers location ... I was sad to arrive there and find out the old owners sold to…read morethis new group, Cielo. Horrible work! Spray marks showing where protectant was sprayed and not wiped, mostly near my radio and control knobs. Where they DID wipe, they just spread it around a little and didn't completely wipe any of the areas, and some areas had excessive protectant dripping or puddled. When I got home, I had to add more protectant in some areas but completely wipe ALL areas. Interior windows were a smeared mess! Had to redo all of them also. My speedometer glass was all smeared with product, too. Very poor job and they raised the price! Will NOT return ... waste of money.

Quality plus! Outstanding service and a reasonably priced!…read more Trustworthy, knowledgeable, outstanding Customer Service!

Came on a weekend when the detailing shop was closed. Sign says "satisfaction guaranteed" and I am…read moredefinitely not satisfied. After going through the most expensive of the options ($14) there was still stuff all over the car.

Brought my car in for an interior detail and it looks brand new. The team went above and beyond,…read moreeven keeping it a bit longer to ensure some tough stains were completely gone. I'm absolutely obsessed with how clean it is!

Charged $9 xtra to clean mats. No one available, no response when knocking on garage door. Walked…read morearound building in cold. Gave up and decided to take the loss....

If you want to be robbed then yes, I recommend this place. The vacuums require tokens which cost a…read moredollar- I got 1 token, started the vacuum, which ran but had no suction whatsoever. So I got another token and tried the other vacuum- that one accepted my token but never started. Since it's self service, that means there's no one around to help you when their machines take your money and don't function. The only reason I gave this place one star is because 0 isn't an option.

One of the view DIY car wash bays, this place meets the needs of those of us who want a clean car…read morein winter and like to wash our own car.

Great customer service, pleasant and respectful. Thanks Danne this morning. I had to renew my…read moremembership he was super nice and I just simply appreciate Tommy's Express on Mounds Blvd in Mounds View, MN.

I had a terrible experience at Tommy's Car Wash last week, and what happened afterward was even…read moremore disappointing. Anyone who has been to Tommy's knows they use large red guide balls to help align your vehicle onto the conveyor belt. I carefully drove between those guide balls, and my car is brand new. If I had hit them, my vehicle's sensors would have immediately alerted me, but there were no warnings, no contact, and no marks on the vehicle. Once I was on the belt and placed the car in neutral as instructed, I suddenly heard a loud thud. Because the belt keeps moving the vehicle, I couldn't see what was happening. A young employee came out and told me to reverse, but offered no explanation. Another employee was called over, and they had me move the car forward, backward, left, and right without providing any information about what was going on. I was sitting there worried about my vehicle while nobody seemed interested in explaining the situation. Eventually, they called a manager. In order to get my car off the track, they actually had to move the red guide balls so that my vehicle could be backed out straight. To me, that raises serious questions about whether the alignment system itself was positioned correctly. After filing a claim, I received an email stating that my claim was denied because I allegedly failed to align the vehicle properly. What makes this especially frustrating is that when I spoke with the claims representative, he agreed that if I successfully made it through the guide balls, the vehicle should have been properly aligned. However, when I asked how it could still be my fault, he suggested that I may have somehow pushed the guide balls out of position. There are no marks on my vehicle to support that claim. When I requested the video footage that supposedly supports their conclusion, they refused to provide it. I explained that the damage to my nearly new vehicle could cost thousands of dollars to repair, and instead of showing any concern, the representative told me to "go ahead" when I mentioned seeking legal counsel. To make matters worse, while I was still trying to ask questions and understand their reasoning, the representative abruptly hung up on me. That level of disrespect and lack of professionalism was shocking. What disappointed me most was not just the incident itself, but the complete lack of transparency, accountability, and customer care throughout the process. Based on my experience, I cannot recommend Tommy's Car Wash. If something goes wrong, don't expect them to take responsibility or even treat you with basic courtesy.