Best car wash that I have ever used. They have the strongest vacuums that I have foundread more

I just had the best experience at Bobby's car wash! A lot of you might think: "what? It's just a…read morecar Wash! what difference does the place makes?" Well, it does to me, I felt welcomed, that my business really matters to them by showing interest of the way my car looked after was washed! I highly recommend them! They even give you odoriferous for your car.

Easy to run in and out of.. the chicken tenders are better then Cub…read more The staff is always friendly and the banana cake is outstanding for a gas station.

The staff here are so friendly! The store is always stocked; there's usually fresh donuts and if…read morenot, the boxed donuts are usually fresh from that morning! I love their snazzy smoothie machine. There's also coffee machines with whipped toppings and syrups. My only criticism is that sometimes I get charged the wrong price for what's in my cup. Like I'll get a lemonade and be charged for a slushee of the same size. It's only a 30-50 cent difference, but it can be annoying.

i just had my vehicle detailed there. They did a fantastic job. I will definitely go back.read more

I came home only to have to grab cleaning supplies myself. Disappointed, won't go backread more

I purchased the top of the line wash about a week ago, and to say I was disappointed with the…read moreresults would be a major understatement. It looked no better than what I would get from an $8 wash at a gas station. At least with the gas station, I know what I'm getting. I falsely assumed that by spending that extra $20, I would get much better quality/results. Not at all. I will never take my car here again.

ve been a fleet member at Shine for nearly a year, operating 9 vehicles under my account. While I…read morehad a minor misunderstanding with an employee in the past, today's experience was unacceptable. The gate works inconsistently--about 50% of the time--and today was one of those days it failed. As I waited, an employee came out to manually enter my plate number (which never works). After recognizing me, she sighed, visibly frustrated. I calmly explained that I wasn't blaming her, but mentioned it's frustrating and I felt bad for holding up the line. She responded by yelling, "Jesus Christ," and then, in a rude tone, told me to have a good day. I still smiled and told her the same. Shortly after, Shine chose to cancel my account due to this interaction. While disappointing, it's not surprising. The location has ongoing issues: an unreliable gate, weak vacuums, and only one site in the entire metro isn't helpful. On a positive note, the manager, Bryce, has always been patient and easy to work with. Unfortunately, some of the younger employees don't show the same level of professionalism or respect. It's unfortunate things ended this way, but I hope my feedback helps improve the experience for other customers moving forward.

Something's wrong with the sensors at this location. At first I thought it might've been a glitch…read morebut it keeps happening. We have to wash and wipe down the hood when we get home. We will be canceling the monthly membership.

One of the busiest gas stations I have ever been to. The staff are always friendly, the place is…read morealways clean and stocked... OK, there were out of pretzels once. My kiddo likes to stop here every Friday to celebrate the end of the schools week with a Slushy and a candy treat. Prices are fair, they always seem to have a deal on candy or energy drinks.

first the car wash didnt work and trapped us but then the employee helped and he was very super…read morenice and he made the car wash work but it made the car smell like sulfur and it threw a tampon on the car. we got out after and there was a tampon on the windshield

Nice little do it yourself/self service car wash…read more Everything always works. Vacuum gives your 4 minutes on $.75 and has good suction. Always plenty of pressure in car wash bays. Fully stocked with soap, wax, etc. I've never paid and only been able to get water. Tuesdays they run a $.50 special. The time limit is a little lower but you can still get in a decent wash on a car-pick up truck for around $2.00-2.50. There is also a touchless car wash bay if you don't want to was yourself. I've never used it so not sure how great it works. Every car I've seen come out of it looks well washed.

good deal. only $3 but no dry. $5 for drying and up. bring a towel. Not high tech but it worksread more

They are never open when it snows or rains, during their normal operating hours. When it snows;…read morethis when I need my car washed the most, so I don't end up with a sloppy mess in my garage. On top of that, part of this car wash has been out of order, most of the time for the past several months. I had an unlimited Titanium Membership. I have cancelled and will go to the Champlin Car Wash that is open 24/7!

They are over priced charged me extra to clean my rubber floor mates. When I got in my car the…read morefloor mats was still wet. They could of least dried them since was I was charged extra. they didn't do a good job drying the excess water off my car now I am left with water drip marks on my windows, side mirrors and etc.. my back passenger window still had debris on the window they didn't clean my middle compartment area I made sure there was nothing there so they would clean it. And also it's not hand washed you have to go through a machine bottom line they could've done a better job whipping and drying the water off my car and cleaning the mirrors, windows and the inside better it wasn't pack with other customers

When in Columbia Heights this is my favorite Gas Station. Easy to pull up to their pumps. Nice…read moreclean place with friendly people & great selection of Convenience Store stuff. This also seems to be the Gas Station I usually see the local Police using. I believe they know a great gas station better than most people as much time as they spend in their cars. The fact they are often here also helps discourage some of the wrong people from being here as well

I'm not really favorable to any gas stations, however, SA is great at what they do. They have an…read moreawesome convenience selection and a ton of gas pumps. Service is usually always friendly too. I like the Wells Fargo ATM as it has no fees. They have a ton of locations an this one is convenient. The rewards program is pretty slick and you can manage your points online. I have used the car wash too and although it isn't touchless it does a good job.

Great customer service, pleasant and respectful. Thanks Danne this morning. I had to renew my…read moremembership he was super nice and I just simply appreciate Tommy's Express on Mounds Blvd in Mounds View, MN.

I had a terrible experience at Tommy's Car Wash last week, and what happened afterward was even…read moremore disappointing. Anyone who has been to Tommy's knows they use large red guide balls to help align your vehicle onto the conveyor belt. I carefully drove between those guide balls, and my car is brand new. If I had hit them, my vehicle's sensors would have immediately alerted me, but there were no warnings, no contact, and no marks on the vehicle. Once I was on the belt and placed the car in neutral as instructed, I suddenly heard a loud thud. Because the belt keeps moving the vehicle, I couldn't see what was happening. A young employee came out and told me to reverse, but offered no explanation. Another employee was called over, and they had me move the car forward, backward, left, and right without providing any information about what was going on. I was sitting there worried about my vehicle while nobody seemed interested in explaining the situation. Eventually, they called a manager. In order to get my car off the track, they actually had to move the red guide balls so that my vehicle could be backed out straight. To me, that raises serious questions about whether the alignment system itself was positioned correctly. After filing a claim, I received an email stating that my claim was denied because I allegedly failed to align the vehicle properly. What makes this especially frustrating is that when I spoke with the claims representative, he agreed that if I successfully made it through the guide balls, the vehicle should have been properly aligned. However, when I asked how it could still be my fault, he suggested that I may have somehow pushed the guide balls out of position. There are no marks on my vehicle to support that claim. When I requested the video footage that supposedly supports their conclusion, they refused to provide it. I explained that the damage to my nearly new vehicle could cost thousands of dollars to repair, and instead of showing any concern, the representative told me to "go ahead" when I mentioned seeking legal counsel. To make matters worse, while I was still trying to ask questions and understand their reasoning, the representative abruptly hung up on me. That level of disrespect and lack of professionalism was shocking. What disappointed me most was not just the incident itself, but the complete lack of transparency, accountability, and customer care throughout the process. Based on my experience, I cannot recommend Tommy's Car Wash. If something goes wrong, don't expect them to take responsibility or even treat you with basic courtesy.