We are attempting to get a first mate wash and the lady was trying to upsell us to a package…read moreconveniently not even listed. She threatened us that if we didn't upgrade the package that it would not be properly vacuumed. We don't have any cakes on dirt or stains whatsoever to speak of. There was no value in price, no quality to speak of from what she was telling us, and customer service was poor. She even opened our doors several times without permission. We left without our requested service or any services at all since the experience was so terrible we could not in good faith give them our money.

The detail in the service is declining. The upsale is irritating. I go home and remove bug and bird…read morepoop. Then detail cup holders. I understand summer time heat. I want to tip on great detail. Not just to tip.

Team that was working on 13 June was great and super helpful. shiners has all the stuff needed to…read moredetail your own car...perfect if some self-service was expected. Standard car was (machine) was above average...but missed several spots. Team offered us to go through a second time.

****BEWARE*** This is the back of my car after my free…read more"premium" wash. Still covered in hill country dirt from the weekend. Guess there really is no such thing as a free lunch. Very disappointed as it was highly recommended and was considering subscribing to their service. Oh well, back to Pirates Cove I guess. ***UPDATE*** I went back and expressed my concern later that evening. They let me go through the wash again, and . . . IT WAS THE SAME RESULT!! If I could give 0 stars I would.

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

I have been been going to Kenneth's Complete Car Care for 15 years & have all of my vehicles…read moreserviced there. The people at Kenneth's are always polite, professional & experts at what they do. I have never been disappointed in their service In either their mechanical or body shop! Kenneth's is the BEST car center there is!!!

I had the $65 car wash where they vacuum and wipe everything in the interior including cup…read moreholders. I haven't had a car wash in over a year, and I have a toddler. It looks great! Definitely worth it. Took about 45 min on a cloud Saturday morning.

This place smelled like booty. Everybody was very nice and they did a good job but everything…read moresmelled like booty even my car.

This is such a reliable location. Or is always neat and the cleaning areas are kept up well.read more

It was a car wash place that couldn't even wash my back window right. Plus the girl taking my order…read morekept pushing an unlimited car wash and I had to say no multiple times. Then she got an attitude with me and said my card didn't work. I had to tell her to just use the tap feature (it was like she couldn't even think to do that).

Visited this location and had a phenomenal experience! I can't remember the exact name, but we paid…read moreabout $60 for an exterior wash, tire wax, and interior detailing/vacuuming. While the price is higher than some other car washes I have visited, I'd say it's worth it for what all it includes. The car was shinier by the end than when I bought it! The staff was very friendly and took the time to explain the process and different services available too. I'd recommend a visit here for sure.

Hi, I've come here twice and I've had then hand wash and…read moredetail the inside for a very good price point I highly recommend coming here! and the staff are so sweet I'd definitely keep coming back!!! Thank you Mr Express detail

Every time I have gone to Marc of excellence it has been nothing less than superb! The quality of…read moreservice has been outstanding and the staff is impeccable and very knowledgeable as well as being extremely friendly. The establishment is very clean up-to-date and the waiting area is very comfortable. I have always been greeted at the door by Byron. He is a very friendly service provider in a key figure in the community. Byron is always greeted me at the door and made sure that my vehicles get the attention that they deserve and need at the time. I highly recommend mark of excellence for they are true mark of excellence.

They did a good job on even a basic car wash...I like that they hand wash your car and the staff…read morehave been very courteous

I've taken my truck to Luis at Hand Power Car Wash in Porter several times. The quality of…read moreinterior detailing and hand waxing has always been consistent and outstanding! It's a little hard to find, being tucked away behind a food truck. But it is next door to O'Reilly Auto on FM 1314

These guys are great! The price is incredibly reasonable and they are fast and detail oriented.read more