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    Mister Car Wash

    2.5 (10 reviews)
    Closed 7:00 am - 8:00 pm

    Services - Mister Car Wash

    Auto detailing work

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    After using multiple Mr. Carwash at various locations, the New Caney, Tx. Location has the worst customer service of any business I have encountered as a patron ever. After many trips through on one visit, the same outcome, my vehicle is half clean. The passenger side, rear, hood, and roof were not touched be any brushes on the three passes. So at this point I decided to cancel the membership on all my vehicles. When I requested a refund, I was directed to call customer service to have it rendered. The agent who helped me put me on hold and said the accounts need reviewing to see what could be done. Since both accounts we used recently, they were not eligible for any type of refund. I told them just to expect a review in kind. To highlight my reason for cancelling is there policy towards boxy vehicles like my Bronco is that for safety reasons the vehicles astetics warrant the precautions. I see this as very unreasonable to get your car cleaned on at least 4 sides instead of 1/2 a car. So buyer beware and good luck if you choose to business here.

    The rear of the car was still dirty and didn't even get wet when driving through the car wash :(

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    7 months ago

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    3 hours ago

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    1 year ago

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    11 months ago

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    1 year ago

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    2 years ago

    Horrible customer service!! Greeted by associate that could understand English and wanted to argue with me on the service I requested.

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    3 years ago

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    2 years ago

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    3 years ago

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    Porter Car Wash

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    My wife's Tahoe was dirty. Really dirty. Like West Texas mud roads dirty. That's exactly where she…read morehad been. She went to the nail spa to get a pedicure and I told her I would take care of getting her car washed. I was looking for a place that had self service and automatic because I wanted to get the biggest globs of muck off with the foaming brush and high-pressure spray. Porter Car Wash was perfect for both. The self-service bay worked perfectly. They even took my credit card instead of making me rummage around for quarters. I got the worst of the mud off and made the car looking decent with one swipe of my credit card. Step 2 was to go to the automatic wash and have it get the rest of the residue off and run it through the dryer. I opted for the $10 wash. The owner was hanging out and watched my car go through the cycle. When I was finished he said the wax did not properly dispense on that side and invited me to go to the other bay and he would run me through again on his dime where the wax would work. I really appreciated his wanting my car to be right. I don't know what it is with somebody who gave them a really bad rating but I found the place to be clean, everything in working order and well serviced by staff. In fact the owner was the one who helped me. I will happily return. Her truck looks great!

    This place needs to be able to give a ZERO rating to! Their…read morewater is awful, I've never been to a car wash that left so much residue on my vehicle. I used the soap rinse, the foam brush (dismal amount comes out, waste of time there too), and their "spot free rinse" The soap was already leaving streak marks the high pressure rinse couldn't remove. The streak free shine left me wiping my car down for fifteen minutes afterwards to try to remove the spotting and still couldn't do. When I talked to the woman who ran the business she proceeded to argue with me about the results and did NOTHING to compensate the $8 I wasted on their sub-par equipment. I DO NOT recommend this place to anyone!!

    Superior Mermaid Carwash - My car finishing up

    Superior Mermaid Carwash

    (91 reviews)

    I went for an oil change and the mechanic did not top off my fuildS! I was going on a road trip and…read morehe put me in an unsafe situation. I noticed this because my wiper fluid was empty. When I called to speak to them about it the "mechanic" raised his voice and told me his "pump" was broken so he couldn't do it. And someone was supposed to have told me that. They didn't! Then he said "he was doing me a favor by topping off my fluids" EXCUSE ME? All oil changes come with topping off fluids. This man made no attempt to remedy this situation, raised his voice and told me are you really complaining about this,and HUNG UP ON ME. i called back and got a very rude front desk woman who was sitting beside the "mechanic" he took the phone screaming at me and hung up again. Now I know why this place never has any business. Do not trust this place with your vehicle. I would give this a zero rating if it was an opinion. Also the entire staff was standing around talking about other employees in a very negative manor in front of customers. Which was very uncomfortable. I will NEVER go back.

    THEY GAVE MY KEYS AWAY!!!! $170 no refund for all of this…read more they detailed my truck and got done I got back the outside was a mess. bugs still on the front , rubber on the side from my tires I could rub off with my finger , rag marks all over the windshield , no car freshener . and that was with just the detail part. my truck is a push to start and I went to start it cause I couldn't physically see my keys and no keys were detected. thankfully I have a AirTag on my keys and they showed up in Conroe 13 miles away no where nearby. they offered to go get them but after the horrible detail and already loosing them I took matters into my own hands. the guy who they gave them into had the same company car as my truck. they didn't ask if they were his I'm assuming because apparently they had lost his too. his were luckily stuck in his dash thanks to this place. now all the manager had to offer was a free hand wash when I came back twice in a row. I want money back and to never come back lmao. there sorry excuses were 1 the employee was hot ( they offer their employees no shade, no cold water , no fans , no way to cool off apperantly.) and the other was they were struggling. man to man if your struggling that is all of the more reason to doa better job. never coming back again this place is scarier than the haunted house across the street.

    Mister Car Wash - auto_detailing - Updated September 2026

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