We have been charged monthly for our 3 vehicles every month and when we go to wash our cars the car wash company claims we are not in the system. Some of the employees that work at the Humble site are very customer service oriented. But, the phone operators are rude and have the nerve to tell you that they have been working for the company for 5 years or so and still cannot get information on the vehicles corrected. You could have all the car wash all over the place and if your computer system its not sinking with debit cards, licenses plates and all; you all need to get with program. Aside from waiting on the 800 for more than an hour its very POOOR customer service. If I cannot resolve this issued today I am cancelling the membership. read more

Vacuum and air doesn't work every time I come in. Dirty outside and staff does not have much knowledge of what is going on. It seems like this carwash is about to go out of business as they do not treat their customers with proper service. I will take my business elsewhere, this carwash is absolutely asinine. read more

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I'm not a big fan of reviews. One person can have a bad day and bam the rating goes down. Let me say this. I'm relatively healthy. I like to exercise and I gave major props to those who are sweating up in storm in Houston, TX and dedicated to providing the best service. Not one employee has been rude. Young crew and well mannered. they are better behaved than I acted at their age. Going to get a membership. read more

I recently had the worst experience at this location. Paid for the top tier service and the wash wasn't great so I asked if I could go back around to do a second wash and the lady very rudely said no, never had this issue at any other qq location. After getting home I received an email that I was signed up for the ceramic membership by this rude employee without my consent and on top of that she had the nerve to not let me through for a second wash when she had already signed me up for a MEMBERSHIP!!!! Not to mention another employee kept using the leaf blower at the vacuum station blowing dirt all over the clean cars. DO NOT RECOMMEND THIS LOCATION! 0 stars read more

Awesome staff and car wash. They are ready to serve customers. I am very satisfied with the staff and the car wash. I have been a member since they first opened. They are the BEST! read more

This place is horrible. There was a malfunction with their tracks that damaged my vehicle and they failed to take responsibility for it. The customer service is appalling. I receive the same email over and over with the same information and am never able to speak with a representative. Whenever I go in person, the manager is supposedly out of the office. read more

DO NOT GO HERE!!! My husbands card was charged 2 times on September 3,2024 of $35.99. I sent a bank statement showing proof and they lady over the phone still refused to give him a refund!! She stated they have no such charge even though you clearly see on the bank statement. He has only used this location once as he works out of town. read more

Staff was incredibly nice and helpful during my first visit! This is an amazing car wash for the "Good" $10 wash. A million times more efficient than the most expensive gas station car wash (plus you get to use the compressed air and vacuum for 10 mins). My SUV was a hot mess after driving from FL to Kingwood. It got off all the bugs and road mess in one "Good" wash. My car was amazingly about 95% dry after pulling out of the wash - that NEVER happens! Plus my freakin tire rims were clean and sparkly - a MIRACLE. I was hesitant to use this wash. I've ruined cars in the past with car wash brushes. So relieved when I got out and there were zero brush mark swirls. Sadly, I don't live locally anymore. If I still lived here I'd totally get a monthly membership. Sooooo Worth it. read more

Quick Quack Car Wash - Car Wash Near Me - Humble, Texas

Employees were very nice & helpful. The cheapest car wash is only 6 bucks. This includes access to vacuum after the car wash. They don't vacuum for you. You have to do it. They have vacuum hoses on both sides of the parking space which is very convenient & makes it very easy for you to do it yourself. They also give you one quick quack car wipe for the inside of your car. For the car wash you put your car in neutral & let it ride. It wasn't the best car wash, but hey for $6 it got the job done! read more

Arrived at my favorite car wash today only to realize that they have a new guy there and he promptly told me that he knows how to do his fucking job He don't need my help. I simply asked him to put some tape over the front license plate because I've already lost my license plate here before And I was trying to get his attention he didn't look up so I lightly tapped on the horn and that's when he proceeded to tell me that he didn't need my fucking help to know how to do his job. Where is the customer service I ask? There was no manager on site to address this situation so I thought I'd send a review on your website. The new guy with the long dreads. Please be advised. read more

Where to start. First I drive which I know is harder for car washes to get clean but this wash was pathetic. First no one told me the vacuums were broken which meant I couldn't clean the inside of my truck. Second, the only brushes they have that are supposed to get your hood and roof, never touched my hood. Third, at the end of the wash, the last side brush on the right side was barely spinning and did nothing. And lastly, the "tire shine" was anything but that. All in all, I paid for a service I didn't get and had to come home and hand wash all the missed areas. Oh and since the vacuum area was closed off there was no where to fully dry off my truck so most of the windows were spotted. Since I got the Ducky Wash I would of been better off just flushing the $21 and doing it myself. Here are pictures of my towel when I got home and this is just from the hood and tailgate along with the non- tire shine. read more

Quick Quack Car Wash - What tire shine? - Car Wash Near Me - Humble, Texas

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Always have the sweetest people attending me. Great service. Super quick AND they have all this travel size stuff to clean your car right there too. So convenient! read more

Received birthday coupon via email. Went to redeem and was told they could not accept because they were unable to scan barcode. No other option was made other than to pay. I told the assistant, I would register a complaint with their corporate office. BIG MISTAKE! after explaining to the young lady who answered the phone, she hung up on me. I was totally shocked, considering I was very polite. I simply wanted to know why they were sending out emails and they weren't being honored. After that experience, I decided to write my complaint (had no intentions of writing a review). There are many carwashes in Houston. I will take my business to a company that has honor, integrity and will appreciate me as a customer and also has customer service that would never be so unprofessional. read more

Nothing stocked during rush hour, but there are plenty of employees at the entrance ready to push a subscription on you. Vacuums suck (pun intended). Jokes aside the vacuums were boo-boo garbage. One even fell apart from the roof and almost fell on me while I was putting the vacuum hose away. The only thing that worked was the car wash itself and even then, there were a lot of spots I had to use the free towels meant for the inside of the car to spot clean. Save your money and find some other place that actually wants to make money off a quality service. Bc this location does not. read more

I joined quick quack for a quality & quick wash. Enjoyed using members lane, but now it's gone & it's every man for himself. I decided to cancel the membership to join another car wash with a dedicated member only lane, it includes a little more in the package for $1 more. read more

Not sure why. Long lines. Not the first time. Usually polite. Not sure why as many issues here. No mat cleaners and suction devices are much less than other locations. New QQ not sure why a brand new QQ would be "less"? My contact info is irrelevant to transparency in your response. Fix or leave as is? read more

Quick Quack Car Wash - Long line - one row. Understaffed. Happens all the time here. - Car Wash Near Me - Humble, Texas

Jessica wa really helpful and friendly she answered all my questions I enjoy being a member read more

5 Star For today. Tory was very polite even though it's 96 degrees outside. Great customer service as always. read more

I'm a member at Quick Quack Carwash Wash, I can honestly say, great price and great wash!

Everything went good till I came out of car wash yesterday and start to cleaning my car out. My wife and I start to smell heavy pot around. My wife ask me to talk to manager so I found him and spoke to assistant manager. He seem want to help and spoke with two guy and seem does not take any action and still smoking. I am really disappointed. I came back for second time after they offer apologize so I did came back. I have notice something have change. I have respond with question that bother me. Are they recycling the water because when I turn off inside ac so I can smell triform polish( love the smell of it ). All suddenly, the heavy muggy odor water hit my ac and it really smell so I have ask him and they have not respond back from it read more

The young men working here are so well mannered and respectful. They also have a check-in offer. The machines are good and my car was really clean. The vacuums are in great condition and the premises are kept clean. read more

WORST Car Wash EVER !!! I have just bought a New Jeep Went to the beach So of course I wanted to wash the sand off my new purchase , I paid the $19.99 for the Best Car Wash Package , This wash was a Joke !! It was suppose to Wash the Undercarriage. , Wax , Seal & whatever else , Well needless to say It Didn't , I reported it to the person working & was told I could run the jeep through again . As I got back in line To have the attendant tell me I would have to repay the $19.00 AGAIN if I wanted to rewash what the car wash Didn't wash , Not only did it Not wash my jeep But I had to vacuum my own interior & clean my own windows ... read more

This car wash is great!!! The staff is amazing and so friendly. My car is so shiny and looks brand new. The vacuums have amazing suction.

Been using them since they opened..such friendly employees ( Bobby is one of the best!!) the monthly unlimited is the best for the money!! I am OCD about my escape so in there every day!! Its worth it!! read more

I pay the best duck wash for 19.99 it didn't seem like the price was worth it. It left my 2020 Sierra dirty for the price not worth it.

Idk wtf this car wash is doing, but I drove through it a few months ago with my old car and it chipped a piece of my paint off. Thinking it's just because my car was old, I went through it yesterday with my new car that I just bought a month ago. After getting home last night I noticed there is massive chunks of paint missing from my rims. That is twice now that this car wash has damaged my vehicle. Will never use it again Update: provided them with my contact info, never heard from a manager. Still do not recommend this car wash. read more

I love this wash. The staff is friendly and always willing to help. The vacuums have great suction and the air guns are a nice bonus. The wash was awesome! My car is clean and shining. I love the tire shine. My wheels always look great and I get so many compliments on my vehicle. read more

OK so I decided to try this one since I was in this part of town today. The guy up front was really sweet and had me through the payment in no time. So the wash was GREAT, the lights and all the spinning trees made it look like I was in the forest of washitopia (yes I made it up). The blower things at the end were super strong and got my baby totally dry. The twenty dollars for the wash seems a little high but the end result was worth it. When I was using the vacumes a lady came out and introduced herself and said she was the new manger (Tina I think, sorry if its wrong). Luv these places, try it and see what I mean!! read more

The employee lied about the cost. Corporate refused to refund the overcharge. Do not trust any of their specials or employees. Incredibly rude staff. read more

I needed a place to stop and wash my car and this place was excellent. The service was great, they took precautions for Covid and my car was very clean when I left. read more

1)If you care about your car please don't go, I went in Two weeks ago and it ripped off the radio antena on my car broke screws. 2)terrible costumer service it has been two weeks and I still haven't gotten any answer from the customer incident sheet I filled out.((((it was supposed to take 3-5 business days)))) Unfortunately it does not let me reply to your response but I have 0 calls or voice mails from y'all and how am I supposed to remove or lower a FIXED antena Makes no sense but ok whatever read more

Craig is awesome, so handsome and very professional!!! I love visiting this location in Humble Texas.

This is the worst quick quack car wash in Houston. Their vacuums are always broken. When they are working on the very few occasions that they are working, there is almost no suction. However, that's not the bad part. The bad part is that their employees are the rudest people I've ever met. I was at this location this morning and the person checking me in didn't bother to say hello, walked straight to the back of the car and tried to record my license plate. My account isn't saved on my license plate because quick quack has a policy where if you switch license plates more than twice per year you have to save the vehicle under the Vin number. When she finally came up to the window of the car I was able to tell her it was saved under the Vin number. she gave me the dirtiest look on earth and just said "really?" Yes, really. I really had to save my car under the Vin number because of your policy and your frustration with that should be directed at your employer, not the customer. The best part of the entire exchange was that halfway through the car wash the brushes stopped spinning and I had to run the car through again. My reentry into the car wash was met with much disdain from the same woman who gave me all the attitude before. How about being apologetic for your crappy wash? read more

I love it more than mister car wash. Leaves my car looking shiny and lasts more than the competition! The dryer doesn't leave my car too wet. I'll always bring my car here. The vacuums work really well too. read more

Awesome car wash and vacuumes are free all the time regardless of getting a carwash :) read more

Quick Quack Car Wash - Car Wash Near Me - Humble, Texas

Extremely fast in and out. Good quality wash at a fair price. Best ride through car wash for many miles

I drive for Uber and Lyft, so I have to keep my car spotless. I signed up for Quick Quack's unlimited basic car washes a few months ago. Attendants are super courteous and friendly, and the vacuums don't stink like at other car wash places. There are also air compressors at each bay so you can blow your car dry. For the price that I pay, this place is worth every penny. read more

Quick, easy and did a nice job on the car. The vacuums are decent as well, sometimes it's hard to find good vacuums at the car washes.

Love this place! It's right on the way to the 59, so popping in for a quick wash is easy. They have reasonably priced memberships (we get the basic all you can wash deal for $16 a month). The best part though is the vacuum cleaners. My car was always a total disaster with crumbs and cookies and kids snack remains, but not anymore :-). we stopped in here a few times a week to get our car washed and vacuumed out and are so much happier with the cleaner car. If you're lucky and get in at the right time of day, you might even get a free Lucky Duck wash. read more

These people say they have video of the scratches this car wash put on my car and would be more than happy to show me, however I have made several attempts to reach them to see the video since I have pictures of the vehicle before the wash showing no scratches on this car. Other people have complained of damage and they don't fix there cars either. They will not contact you back to watch video that is just what they say online so people don't think they suck and don't take responsibility. They act like NOTHING IS THERE FAULT WHEN THEY ARE TOTALLY LIABLE FOR THE DAMAGE TO PEOPLE'S VEHICLES!! read more