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    Misty Bay Lodge

    3.8 (5 reviews)
    InexpensiveAmerican, Lounges, Tours

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    14 years ago

    Helpful 3
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    11 years ago

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    12 years ago

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    10 years ago

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    Photo of Eric B.
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    12 years ago

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    The Alaskan Hotel & Bar

    The Alaskan Hotel & Bar

    3.4(94 reviews)
    40.1 mi
    $$

    This was our first time visiting The Alaskan Hotel & Bar, and it was a memorable experience. Known…read morefor their unique "crab fart," we decided to give it a try--it was definitely interesting but pleasantly tasty. The venue itself is rich with history, which adds a lot of character to the place. The bartenders were all friendly and welcoming, making us feel right at home. If you're in Juneau, I'd recommend stopping in for a drink and soaking up the historical atmosphere. I'm looking forward to coming back on our next visit!

    While the hotel's location is excellent - right in the heart of Juneau's tourist area -…read moreunfortunately, that was the only positive aspect of our stay. The convenience of the location simply does not outweigh the poor hospitality and lack of customer care we experienced. I normally enjoy supporting small independent businesses like this one, but this stay has made me seriously rethink where I choose to spend my money going forward. Having stayed in both luxury hotels and unique properties with character, I know that basic professionalism and genuine guest care should be standard regardless of price or style. Disliked · Upon our arrival to this property we made our way to our room only to discover it was not the Family Loft with two queen beds we had specifically booked. Instead, we were given a room with one queen bed and a pull-out couch. When I returned to the front desk, I was told the booked room was occupied by a long-term tenant and unavailable. While I understand availability issues can arise, the hotel had been in direct contact with me through the booking platform's messaging system prior to our arrival and never mentioned this problem. It appeared they chose not to inform us, likely to prevent us from canceling. The pull-out couch was in poor condition, making it impossible for our adult family member to get a decent night's sleep. The queen bed was also uncomfortable, with our feet elevated in an awkward position. The window was broken and OPEN at least 2 inches. We did not expect a luxury resort, but we did expect the room type we reserved. Most concerning was the staff's response. Rather than showing empathy or offering solutions, they became defensive, blaming the booking company and stating the room had been unavailable for weeks. Since I booked December 6th, this lack of notification wasted our time and created unnecessary inconvenience. I politely requested compensation for just one night due to the inconvenience, which I believe was more than reasonable. Unfortunately, the hotel made no effort to resolve the situation or make things right despite my several follow-ups. Prospective guests should be aware: while the location may seem convenient, the poor communication, room inaccuracies, and indifferent customer service made this a frustrating experience we would not repeat. To make matters worse, the hotel was crazy loud until 3am due to the bar adjacent to the property, making rest nearly impossible. We will be visiting Juneau several times a year in the coming years with August 2026 being our next stay, sadly we cannot support this small business.

    Photos
    The Alaskan Hotel & Bar - Stage area

    Stage area

    The Alaskan Hotel & Bar - Lounge area to the right and stage to the left. Picture taken from the bar.

    Lounge area to the right and stage to the left. Picture taken from the bar.

    The Alaskan Hotel & Bar

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    Icy Strait Lodge - Fish and chips - good

    Icy Strait Lodge

    4.3(13 reviews)
    0.7 mi
    $$
    Casual dining
    Free WiFi

    I would love to give this place 5 stars and am trying to be fair here, but since the main focus of…read morethis business is the lodging part (according to the name) I have to be true to the purpose of these reviews. Summary: Food is very, very good, staff is friendly for the most part, but the rooms are less than clean. The good: the food is very good (for Hoonah or anywhere else) and this is one of the only places in Hoonah to have a sit-down meal. They bake their own treats like muffins, brownies, cookies, etc. which are great for breakfast or dessert. The establishment is right on the water so you can stroll out at anytime and appreciate Alaska's beauty from just steps outside the door, or perhaps even from some of the rooms. My room faced the road so I am unsure of this. The bad: my room was one of the dirtiest I have ever slept in. There was a coffee stain on my wall that looked as if someone threw an entire cup/pot of coffee at the wall and no one so much as looked at it let alone cleaned it up. Nasty is the only word that comes to mind when contemplating my room cleanliness. That being said, I do believe that I got the last room available during my stay, and I was happy to have it as there was nowhere else. Perhaps I got that room that all hotels/motels have but keep as a last resort to occupy. The bathroom cleanliness also left something to be desired. In all fairness, I did not think the rest of the establishment was overly unclean/dirty, but I will say that the standards in Alaska are on a different level than the lower 48. Perhaps I'm just a prissy, spoiled mainlander. Dunno.

    This place is a diamond in the rough!!! The staff is so pleasant and kind!! The food is delicious…read moreand mouthwatering!!! My sheets smelled fresh and clean!!! My view was absolutely spectacular!!! The fishing was amazing and the company was absolutely out of this world!!! I will be back next year for sure!!!

    Photos
    Icy Strait Lodge - Some of the dining room decor

    Some of the dining room decor

    Icy Strait Lodge - Cheeseburger and fries - good

    Cheeseburger and fries - good

    Icy Strait Lodge - View outback of establishment

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    View outback of establishment

    Misty Bay Lodge - tradamerican - Updated July 2026

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