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    Mitch Ghen, DO

    5.0 (7 reviews)

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    Florida Center For Allergy & Asthma Care

    Florida Center For Allergy & Asthma Care

    2.8(8 reviews)
    20.6 mi

    This is the most unprofessional office I have ever been to. The front desk people are continuously…read morerude. They are always overcrowded, and many times has inefficient staff to handle the injections. Some of the shot givers are new and seem to be practicing. (not the issue today) I came to this office in Pines, and I am a patient of many years- this office did not call in my new Insurance which also included a second insurance from the Va (but this office admitted that they have had the insurance since August 1 or 2 and failed to call in and verify. As a result, my vials were on hold. The staff let me drive an hour to get there and sit another hour prior to telling me and everyone else in the waiting room that my vials are on hold as their office failed to call in my insurance. The girl in broken English told me to call Miami and argue with them; what a joke! the girl went onto say she did not even work there. Really? She went onto say that " NO ONE IS IN CHARGE AND THERE IS NO MANAGER" BUT THEY ARE GIVING INJECTIONS. What a cluster! I watched as the staff just walked by with their heads down did nothing but recognized me as I have been going there for many years. I am fond of my doctor there and that is the only reason that I have allowed this nonsense to continue; there are many issues happening that are not being corrected. I must question if you cannot speak clear and concise English, can you properly read the dosage that patients are supposed to be receiving? If no one is a manager and no one in charge, who is ensuring that the patients are getting the dosages and proper care? How can you run an office like this? I am sure the medical board would like to hear all about this. I have bit my tongue thru the years as many questionable things have happened in front of my face and directly to me- everyone draws the line at some point. Do your jobs- call in the insurance-stop with the humiliation of screaming others business all over the waiting room to others- learn the HIPPA rules before you get shut down. How dare you speak to me in the manner in which you did on Saturday. I only come here to this office for shots as no one else offers them on Saturday. SHAME ON YOU for treating a client of many years like this. Sure hope I don't get sick before you do your job and verify my insurance, I think you would be at fault. I will leave you with that.

    My 13 year old son have been a patient of Dr. Shamir from he was a toddler. Our experiences were…read morealways exceeded. The wait times have been awesome and the staffs are polite.

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    Florida Center For Allergy & Asthma Care

    Florida Center For Allergy & Asthma Care

    3.4(14 reviews)
    23.5 mi

    Dr. Shamir is optimistic and cares about his patients. I had a good feeling about it and look…read moreforward to getting treatment and fully recovering. Thank you FCAA!!!

    Dr Shamir is a great doctor, he helped me tremendously with my allergies/ asthma and I have seen…read morehim in the Pembroke Pines and Hollywood offices. My appointment today was in Weston so I could be seen sooner. This was my first time going there. While literally walking into the building to go to my appt, I get a call saying that I had a $700 balance and I needed to pay to be seen. Once I got into the office, the front desk lady I was on the phone with was at the front desk. I shared that I was not aware of a $700 balance from 2014 - its 2020 and I was told my account was up to date previously. There was a lot of back and forth and checking and I asked why wouldn't someone tell me this info prior to my appt , and how could I still be coming for visits since 2014 and making payments for my office visits and such, with no one coming at me in the way they are today. My appointment was at 2:30p and now its 3:15p. They wouldn't let me get seen. I tell them I need to be seen or let me know of they are turning me away. As someone who as asthma, I wanted to be seen before this coronavirus stuff got out of control so I could have any needed meds. I needed to get back to work. I honestly was shocked and appalled of the treatment. I was then told that they wanted me to pay half or $350 of this mysterious balance to be seen plus my $100 visit cost to be seen. Around 2014, the office changed their billing program. I know this because depending on who I spoke with, I was told I owed something then I was told there was no balance. It was very confusing and frustrating. I had zero trust for their billing department and shared that with the doctor over the years. Last year when making a payment, I asked again if my account clear I was told YES. Then this happened today. The very confused office manager had me speak with the billing manager Nancy who was unprofessional. She said I always have these reactions, since I was still coming in they just allowed it and she started referring her notes form 2015! WOW really? Makes no sense - this is incompetence at its finest or a scam. The last few years or so during office visits, I'd ask them to bill my insurance first and send a bill so I can ensure what they were saying is true about anything I owed. I had to strongly insist on this and that may be what she was referencing which is in my right- but other than that I've only been frustrated with misinformation. I won't be going back and don't recommend them to anyone due to the way their administration is managed. Its a shame because Dr Shamir is good. I've shared my frustrations a few times over the years and today with him but he said he doesn't know anything about that side. You unfortunately are not 100% in good hands here as the administration side is very important with patient care and that's where they consistent fall short, today is just one almost unbelievable example.

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    Florida Center For Allergy & Asthma Care
    Florida Center For Allergy & Asthma Care

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    Mitch Ghen, DO - allergist - Updated May 2026

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