I live Airebeam. service gets a little dicey with weather but that is a small thing when you…read moreconsider everything. The customer service is the best. I notify them if there is an issue. If it is their issue, they fix it and they always call me to make sure their issue is corrected. If it is my issue, they take their time to walk me through what I need to do and always make sure I am satisfied before hanging up. everyone I have dealt with, for 8 or so years, have been very friendly and professional. I highly recommend this service. I live in a rural area and it is sometimes hard to find good customer service when you're in the boonies. 10 out of 10.

DO NOT USE THIS COMPANY…read more I originally wrote this review much less professionally. After almost a month of unresolved issues, I decided to rewrite it so the facts could speak for themselves. (Trust me, this is the professional version.) I'm paying nearly $100/month for 1 Gbps internet service, yet I'm averaging around 80 Mbps with constant connection drops. I work from home, so reliable internet isn't optional--it's how I earn a living. These ongoing issues have affected my work to the point where I'm now dealing with problems at my job because the service I was promised is not the service I'm receiving. This has been going on for almost a month. A technician has come out almost once a week for the past three weeks, and every visit ends the same way: "We'll escalate the issue." Then I call for an update only to be told the ticket has already been marked resolved, even though nothing has changed. I've called back nearly every day asking for updates and continue to hear that the issue has been "escalated." Meanwhile, I'm still paying for gigabit internet while receiving a fraction of those speeds. When I asked that the approximately $150 early termination fee be waived since Airbeam has been unable to provide the service I'm paying for, I was offered one free month instead. They also applied a $10 credit to my account. While I appreciate the gesture, neither a $10 credit nor one free month makes up for nearly a month of unreliable service, repeated technician visits, the time I've spent calling for updates, or the impact this has had on my ability to work from home. I'm not asking for free service--I'm asking to be released from a contract because the service being provided is not the service I agreed to purchase. Airbeam advertises fast, reliable internet. My experience has been the complete opposite. If you advertise a premium service, charge customers for it, and then fail to deliver while leaving the issue unresolved for weeks, customers are naturally going to feel misled. At this point, I'm simply asking Airbeam to waive the termination fee so I can move to a provider that can actually deliver the service I'm paying for. If that happens, I'll gladly update this review. Until then, I cannot recommend this company to anyone who depends on a reliable internet connection for work, school, or everyday use.

Ive been in contact with oscar the owner regarding injuries my daughter sustained due to poor and…read moreinadequate work done in my yard, today is june 28 2025, as of june 26, 2025 he agreed to pay and was going to due it june 27, 2025, all day i called text, trying to find the time he was coming over, but he IGNORED all my calls and texts, and i know he did, cause i called from a different number and he answered, do not hire this company, unless you're willing to put your family or anyone though possible injuries.

Mgy has great workers they installed a box in front of my yard for cox communications. i thought…read morethey would of leave a big mess like other companys do but to be honest they left it better then how it was great work guys. thank you

Had a great experience with AZ Direct Satellite. Needed my DIRECTV dished moved about 15 feet…read more Clark put me in touch with a tech, Philip. Philip was able to be at my house and complete the project within 4 hours of the initial contact. That is fast! Thanks Clark and Philip.

I came to visit my dad and help with an annual house cleaning. During said cleaning, I managed to…read moremess up a few cables behind the tv while dusting. Oops. Suddenly, no direct tv, no sound. We tried to reset the system, called the 1-800 number for Direct TV, etc. No help. So, I checked trusty Yelp, of course, and found this nice, local, independent Direct TV provider. They answered promptly and we're able to come by right away since they happened to be working nearby. I knew it was just a user error, some kind of configuration issue, but how wonderful to get the system all functioning properly and so quickly! It sure beat having to call my husband, who got left behind this trip, and have him try for an hour or more to walk us through the issue. The two guys who came were very pleasant as well as prompt; the price was reasonable for a service call. I wouldn't hesitate to call them again in a minute.

Started Services in Eloy, and found that service wasn't enough for my business needs. Cancel within…read more3 days, and was charged 180.00, absolutely not acceptable. As a Pilot, there are many times that I reduce my charge when I don't fulfill the customer needs.

My experience with Trepic has been great. We recently moved and had few options for service…read moreproviders. We saw some yard signs on our street for Trepic and filled out a request online. I was called and texted by Eldred. He was polite and professional and explained everything. He personally came out the next day to inspect our yard to determine where they would run the line. Two days later they installed the fiber from our alley, and the next day Kyle came out to install the hardware. Everyone was great, the service was superior, and we've had awesome Internet speeds ever since. It's totally refreshing to speak with Eldred and have a normal human interaction. Just prior to this experience I was getting an infuriating runaround from cox between the AI bots and their shabby customer service just to cancel. I am pleased to support a local business and urge you to consider switching to Trepic. I read a bunch of the reviews on here after we had already became subscribers and was a little surprised to see some of the not great reviews. I then saw Eldred personally responding and taking accountability for each review. Talk about professional, this man is real and he actually cares. Thanks Eldred, Kyle, and the Trepic crew!

constant dropped internet access. especially during the summer months when the snow birds are…read moregone. I really want to increase my over-priced 30 mb service, but I hate to throw good money toward really bad service. Make sure you check for an orbital truck on the street. Your internet is about to go out, especially during the day time hours. I really want to change providers, but its the ONLY game in town. The neighbors have COX and Centurylink.. they have to be better than this. maybe I should move.

-0 customer service. 10.00 eveytime they feel like it. adding charges without my knowledge and…read morehere comes a late fee $10. No current updates on bill statements. making life super confusing. SUBPAR SERVICE!

Never had a problem with service…read more K.C. was very helpful getting my service cancelled when I moved.

I tried to login to Orbitel to pay my bill. Entered the account number on my bill. Didn't work…read morebecause orbitel drops the leading zero of the acct number when logging in. No indication on the orbitel site to drop the leading zero. Fixed that. Forgot the user, so I clicked on forgot user name. I keyed in the acct number sans leading zero and got a security question. I answered and clicked continue. It reverted to the login screen witout displaying a user ID. Called support. Was told that the system sent an email with the iser id. I founf it in spam. I asked the rep why there is no response on the system to advise that the missing used ID was being sent by email. He said it is a KNOWN issue that has been escalated for a fix. He said the fix was requested numerous times but management simply will not fix it. I asked that my issue be escalated. He said "NO Chance" 2 pain in the BUTT issues that company refuses to fix so customers can navigate the Orbitel site better. OH well, theu're not the o ly game in town

The owner Shaw came to our house we live on disability and Social Security stretch so far that…read moreit'll make you cry all the time explained everything to him lots of promises compared to Centurylink he was supposed to be so so much better that was a big lie Centurylink sucks big-time but you guys suck more and to have an owner of the company sit there and lie to elderly people on the extremely impossible budget tells you he only cared about getting a client not about telling the truth then to find out we are sucked in it for two years (Not told that) and everything they even do for you cost money big fat cheaters. I hate them.

BEWARE!!!! This company lies and makes promises that they DO NOT keep. They are a contractor for…read moreExcede/Viaset Internet which is HORRIBLE!!!! I was promised UNLIMITED data usage on my satellite internet they installed and now I am being downgraded after 150gb of usage. I called Excede/Viasat and was told too bad, that it was in my contract; however I made Paramount Communications sign a waiver stating my internet would not be downgraded and that I would have UNLIMITED DATA. Now this is going to court!!! PLEASE BEWARE PARAMOUNT COMMUNICATIONS AND EXCEDE/VIASAT THEY ARE SCAM ARTISTS AND DO NOT HONOR THEIR OWN PROMISES!!!!! IF I COULD LEAVE A NEGATIVE NUMBER I WOULD, AS A 1 IS TOO GOOD FOR THEM!!!!!

I requested a Home Camera Security System installation. I…read moredid NOT want an Internet Security System, but that is what I got. I believe AZ CCTV hired an Independent Installer because I am out of the area they generally service. Although I already had cameras, the installer, who by the way did a very good job with the wiring, talked me into buying the cameras HE feels are best, so I sent the cameras back that I had already purchased. I bought the camera set, 2 (16 total) of them, and when they arrived he came back and installed. There was a problem right after the installation with the cameras so the installer back one time. Since then I have had problems and questions. I called AZ CCTV and was told because I did NOT buy the cameras from them they could not help me. By the way it has been maybe 3 months since I had the cameras installed. I wanted to be sure I had cameras on my premises, outside and inside before going on vacation. I have 16 cameras, 2 sets of 8. When I arrived home from my vacation, just as I was afraid, my home had been vandalized, the top monitor was black with some error message toward the top. The bottom monitor had a few pictures, but not all. Each monitor is supposed to have 8 pictures. When I played back the recordings, there were many screens that were completely black, (imagine THAT!) so they were NO HELP. I spent a lot of money for the installation, cameras & monitors. I feel like I just flushed a LOT OF MONEY down the toilet. I tried to call & text the fellow who did the installation to help me restore the monitors, but naturally, he never returned my calls. IF I was going to purchase different cameras, I wish It had been made clear about AZ CCTV ONLY helping with any problems IF I bought THEIR Cameras. I wish the installer, if he was going to talk me into different cameras, had suggested I buy cameras from AZ CCTV so I would have help, if needed. Tech Support etc. Because this system uses the Internet it doesn't work for my home. The Robbers, who are very slick, use something like an Internet Jammer, so the 16 cameras and 2 "Brain" black boxes and monitors are NOTHING to them, just a slight inconvenience. THIS is why I wanted NOT an Internet based system. Change my locks you are probably thinking? I had them rekeyed twice in June. About $800, each time. Nothing keeps them out. Locks do NOT seem to be a problem. They know when I am not home, they have come in many times and are stealing me blind! I have called the police several times, but not every time because all they do is take a report. I even thought to put a camera in a place with a clear view of my BIG Westchester GUN & Rifle safe, that camera along with most of the other cameras had been disabled. The time before last they managed to open THE SAFE! And cleaned me out of all of my exquisite jewelry, guns, and important papers and so much more! Things I spent a lifetime acquiring. Very Sentimental and some things very valuable. I called the police, and even waited until the police were here to open the safe...I had a feeling it also had been robbed, and it had. Again, the police took a report. The police were here yesterday to take a report. They strongly suggested I get the alarm going, to call the alarm company to have the repair done. I had to laugh. I told them I had called and texted and e-mailed so many times since the very beginning of June, if not before. All I have ever gotten is empty promises. They even had the nerve to e-mail a bill to me! I told them if and when my alarm is working I will pay. The last 3 months I paid for the alarm, even though it has NOT been working! Now that almost everything of value, sentimental and monetary has been taken, I feel I still cannot leave my home. I should have started staying home to guard it months ago! And by the way, I have an alarm system, it IS cellular based, I have called and texted the company I am with to ask for a simple repair since towards the end of MAY. I tried to repair it myself but I think it needs a new contact. I wish I knew where to buy one or could find another Alarm company that services my area. The couple who own the Alarm business live less than 4 miles away! For a little while I could set it on BY-Pass, but that has not been working, so I have NOT been able to set the alarm for a long time. In calling the camera manufacturer they told me they could help me do a Factory reset, I feel STUCK because although I mentioned up front I did NOT want an Internet System, that is what I ended up with. I should have made sure that was on the paperwork before the installer showed up. He may NOT have been made aware. I would have changed Alarm companies long ago but I cannot find one that services my area, I am new to this small town. Only 2 others that I have had previously over the years, and the experiences were SO HORRIBLE that I would NEVER USE THEM AGAIN. Sorry this is SO LONG!

Joe from AZ CCTV responded promptly to my request for assistance. I found Joe to be honest and…read morereliable, and would highly recommend Joe/AZ CCTV & Security!