I had a great experience at Discount Tire thanks to Jake M. I initially called to ask about wait…read moretimes and was told about an hour in and out. At the time, I was at Belle Tire and they quoted me around two hours, so that already stood out. When I arrived, there was a line, but I waited no more than two minutes before being helped. Jake greeted me right away with a friendly attitude and asked what was going on. I explained that I was hoping to save my flat tire, but if not, I was planning to just replace one. He took the time to walk outside with me, look at my car, and explain that all four of my tires were dry rotting. He recommended replacing them for safety, which I really appreciated. When I asked about financing, he walked me through the pre-approval process step by step and made everything easy to understand. I was approved for a great amount and was able to get a full set of quality tires. From start to finish, I was taken care of quickly--he got my keys and had everything moving within about 10-15 minutes. Thank you, Jake M, for being helpful, honest, and efficient! Definitely will be back!

The service I received was impeccable. I arrived and was greeted by Steven. I had a 10:00am…read moreappointment but arrived early. No problem Steven took me right away. I explained my situation which was a leaky tire but turned out I had a chunk of metal in my tire which caused my tire to not keep air in. He explained to me my only option which was a new tire. He went over some pricing and great options and saved me a lot of money. Within an hour I was back on the road with a sigh of relief. I wanted to bless him and the staff by getting them a box of donuts. I will definitely be back to Discount Tire in Livonia, for all my tire needs.

I Googled a place near 7 grand tires for a wheel alignment and it was 4:45 pm I was told get there…read moreby 5 and I did my convertable Nissan was immediately pulled in and looking over by expertise service staff instead of just doing anything I was told to come back Tuesday when it's slower somewhat true pull right in notice wrong size tires immediately I got right size but it took a while to get a tire off the back finally got all four matching tires and now when I get paid I'll definitely go back. These men's and Young Lady are absolutely wonderful I appreciate how they took care of me especially being a women a lot of shops take advantage of us they DO NOT LADIES go HERE for the Job of your AUTO Trust Me Michelle Brown

I was going to Plymouth, my tire blew out. A gentleman at the close gas station called ahead and…read morethey were expecting me. There was a large hole in my tire, which they filled within 30 minutes. Hassan was so nice to me, I was with my teenage son and we were not familiar with that side of town. I recommend them so highly! They were fantastic.

Dave got me in and out on a tire repair. excellent experience. ! I will be back! Plus was no…read morecharge.

I took a tire in for repair. Had a screw, that I didn't see earlier, with a slow leak. As I was…read morepulling out I received call and they said they couldn't fix. I returned to get tire, as I was leaving he handed me a paper with prices of new tires. What a scam. I went in for a service that they supposedly provide and they have to try and sell me a tire I don't need for $200. I took the tire home and found my hand tire plugger and fixed the tire after removing the screw. Very disappointing. They lost a long time customer. I spent 40 years in auto factories, the last 18 managing 5 different factories and this is what I discover upon retirement. Yuk

I have used different Belle Tires for around 30 years. I have found them to be honest, into…read morecustomer care, and respectful to women. That is until I had to use this location. I have had trouble with both back tires and on the day I was too sick to go to work, one was flat when I was heading to a doctor's appointment. Luckily I have a small air pump but had to blow up the tire to get there and get home. When I found out it wasn't COVID, I decided I had to replace those tires that was almost 4 years old. I took a picture of tire for size and got on their website to find some tires. I have been buying my own tires for 45 years now and have worked on cars almost as long. When their site recommended a different size, I was OK with that. I found a set in stock and made an appointment. That is when the trouble started. Tires not there but could get them later in the evening. Since I was waiting and had an appointment for a Heart MRI the next morning at 6:30 am, I agree to go with a higher price set. Next was I wanted the wrong size and the tech didn't believe it was their website mistake. Of course, they didn't have the 1st type and the ones I agree to was more. My appointment was at 3:30 PM and they didn't even start until 4:30 I waited until after 6 PM to get my car back. I did have them put the new tires on the front and the front on the back. Got blow back about that. Of, course their alignment check found a small alignment problem. I knew it being that small, nothing had to be done. I was treated like a woman who knew nothing about cars. While waiting I overheard one their employees explaining to 2 people he was showing around the waiting room how gets to be friends with his customers so he could up sale. I guess he must think everyone just listens to their phone and this old lady is one who digs deeper to find information for honest reviews.

Patrick was incredibly helpful when we got a flat tire far from home. He got us in right away, took…read morecare of everything quickly, and had us back on the road in no time. We really appreciated his kindness, professionalism, and excellent customer service during a stressful situation. We'll definitely be coming back to see him when it's time to purchase a full set of tires. Highly recommend!

The customer service here is amazing. They are quick to troubleshoot the problem. I recommend…read moretaking your vehicle here. Especially if you are on a budget. The managers and his workers are friendly and polite.

Horrible. Ill never go back. They broke the studs off my rim. The tire that they sold me had a slow…read moreleak. It was at 21 pounds when I got it home. Dont waste your time or money.

I was sent to Elite shop by my Mechanic. I hade issue with the Emissions system engin light. Sam…read morewas very professional, took it right the way to diagnose the issue, which i tool it to another shop couple months ago and they messed it up. Sam went above and beyond, he was very nice gentelman, he even refused to charge me, unlike other greedy shops. He is highly recommended. Thank you so much.

Plugged my tire for me on the spot. Was the 3rd shop I had been too and the first 2 wouldn't do it!…read moreQuick and easy!

If I could give them 10 stars, I would! They truly go above and beyond for their customers and do…read moreeverything they can to help. The staff is friendly, knowledgeable, and always willing to find the best solution. Hands down the best auto shop around!

I am an Uber driver. Yesterday I was driving on the freeway and ran over a tire in the road. After…read morethat, something from the bottom of my car was scraping on the pavement. I looked online for a mechanic near me and found Kirk's Auto. I explained my situation to the gentleman at the front desk. I assumed that this was Kirk. He said he could take a look at it in about five minutes. I appreciated this because time is money when I'm driving for Uber. Kirk solved the problem by getting some zip ties and securing the loose metal that was hanging from the bottom of my car. This took him about five minutes to complete, and he didn't even charge me. Kirk turned an awful experience into a good one. I will definitely be coming here for my car needs in the future.

I was referred by my oil change guys. I had an issue with the thermostat on my car (2010 Focus)…read more I got there when they opened (730 am) and I was out by 1140 (am). Price was good for the fast service. I took my laptop to do work as I waited. Clean waiting room. Bathroom is clean. TV available to watch. Coffee and water is complimentary. They will transport you within a reasonable distance if you need to get somewhere. As a single woman, I did not feel like I was bamboozled. I will definitely go back when I need work done. I would recommend to family or friends.

Have you ever done business with a place for a small inexpensive job that when all was said and…read moredone you felt good about your choice and you might even trust them enough to go back ? OK, so skeptically you go back for a more expensive job hoping your trust (and luck) was not misplaced and guess what, your trust and luck went from a 5 to an 8 ! So I think I hear someone thinking "What about that really BIG Expensive job you've never had any experience with, and the car is sitting at the side of the road inoperable so you have no choice but to Trust that you won't be taken advantage of, I mean what do you know about fixing a major job like that ? "So you take the leap and go ahead with their estimate. Well what do you know about that. Trust prevailed ! Car fixed completely at a reasonable price and TRUST enshrined for Steve and all the people at A&E ! P.S I didn't really really want to write this review in fear that A&E would get so busy that I would have to book an appointment months in advance but what's life without taking a few chance"s ?

This garage is the BEST! The people are ALWAYS courteous and helpful. The atmosphere if you have to…read morewait is inviting and comfortable. I wouldn't go ANYWHERE else to have my car serviced!!

Driving in from Grand Rapids, I experienced an issue with my car battery (cable came loose and…read morewouldn't fully tighten around the post). I was unable to get into a local dealer to get resolved. Farmington Garage was well reviewed so I called: - Able to check car (same day) - Replaced and fixed the post clamp assembly ...for a great deal Thank you very much for the quick attention and support for an out of towner.

Front doors were locked so I just went to the back lot and was serviced immediately. I initially…read morecame because of a slow leak with a nail in my tire. After inspecting the tire, the owner or manager came to explain to me that the treading is wearing off in a way that suggests I need a wheel alignment which wasn't done previously so I appreciated that!

they don't pay attention and if you leave without looking they will charge you twice to redo a job…read morethat was probably on them. I went to get a new tire soon and I stay 5 minutes from this place no bad road or potholes. within 30 minutes my tire was completely flat I drove to the shop they say it's a rim repair. this is the second time this happened at the shop within 30 days. Either they are breaking rims somehow or literally not paying attention and just looking for a sell.