I've gone to LTM's oil change place for every oil change I've ever had. It's just where my family goes. When my AC was acting up the suggest I check out their auto repair place and now it's the only place I take my cars. read more

Not sure about the 2 other reviews. Looking at reviews from other places on the internet offer a lot better review. So let's start. I usually go to the LTM quick lube down the street from my house. The service there has always been great even for my mother. The quick lube found low coolant and leaking thermostat. I scheduled an appointment well in advance to fix my mothers car for this leaking thermostat. Since it was our first time there, I was hesitant, but willing to have the work done due to the great service at the quick lube location. Scheduling service through their website online was painless. The next morning I was greeted with an email indicating they could get me in the morning I requested. Fast forward a week to the appointment. Was greeted and checked in my car. Waiting room, was a little crammed, but no big deal. I was dropping off the car for a full inspection and the requested repair originally diagnosed. LTM auto did a full check on the entire vehicle. They confirmed the thermostat leaking, low coolant, but also found a bad ball joint on the drivers side. Keep in mind, my mother noticed there was noise coming from the car, but could not attribute it to anything and suspected it was the alignment or the older tires. So this is when it got really cool. They sent email with the full diagnosis report. The report included photos and videos of the said problems, that could possibly cause issues. Along with other recommendations. What I found was a thorough report with pictures of the leaking thermostat, video of the bad balljoint moving, pictures of low coolant, and pictures of some very minor body damage they recommend a fix for. Mom didn't care for the body damage, as long as the car is mechanically sound for her to go to work. I spoke with the service advisor and found him calm and confident. Really ready to work to keep my business. I won't mention prices, because, everyones experience is different. And I myself know to look for all the prices online for comparable cost of parts. I found the work well within the normal margins for both parts and labor. People often complain about labor, but this is a smaller shop with a focus on customer service. The fact that they respond to all of comments shows dedication to their craft. Time wise, it took about a 1.5 days to get the car. Which, yes, some shops have a 1 day turn around, including the dealerships. However, again, I can tell this is a smaller shop, with a focus on its customers and their service. The next day, I received an email, phone call, and text saying my car was ready. Drove the car home on the freeway. The thermostat got hot very quickly, and I didn't notice the road noise my mother had mentioned to me before. Really, don't be swayed by these bad reviews. Everyone knows cars are expensive, especially if you don't take care of your vehicle or know anything about cars. read more

Beware , Do NOT being your business here. Truck took 6 WEEKS to complete what should have taken 2 weeks! Then had to take truck back THREE TIMES and problem still not fixed, thousands of dollars later. had to get problem corrected at a shop that actually knew what they were doing. Mechanics ultimately couldn't figure out what wrong and actually created a problem that wasn't present when I brought it in. ABSOLUTELY AVOID THIS PLACE AT ALL COSTS. Had to cancel road trip planned months in advance because of this place, pay for work that didn't correct the problem, and lost out on fees due to cancelled trip reservations. read more

My car spun out on Woodward and took out 3 street signs. During one of their busier weeks they managed to fix all the damage in 6 days costing under $1,500 and the car is beautiful and runs so smooth. Like it never happened. Thank you LTM. read more

They use cheap parts. And after the warranty is over whether it be one week or a couple months they will not honor nothing after they screwed up. read more

I feel they have very good communication (thanks Jenna and Cathy) with me regarding my needed repairs. I however feel they should go the extra mile in verifying repairs when they are completed insuring repairs meet the customers detailed requirements. I have had my RV in for needed repairs in the past and they seem to do good work. A bit on the pricy side but work has been done well and to my satisfaction. I would recommend them to other RV owners. read more

Terrible service! I brought in my trailer to have the bearings done and ended up having them do all the bearings and breaks and wiring on the whole trailer because I didn't want to deal with it! I was told around 700 and it would be done in 3 days. 5 days later it's still not done and was told it needed a break line so I said ok fix the line even though it should of been part of the original quote. I get a call 3 days after the that and they say it's done, I get up there and they tell me it's $1100.00 which was way over what I agreed to! They wouldn't help me out on the price at all and I had to give them a card before they would release the trailer to me! Once I got the trailer hooked up to my truck I found out that they didn't do half of what was supposed to be done! Ended up needing to be completely re-done! I called the owner and he won't return my calls! I wouldn't recommend this company to fix my kids go cart! read more