We had a very positive experience with Nina. She asked us…read moreabout all the things she needed to know about helping us, she was on time and reported back same afternoon with a few pics and videos. We will continue to book with her when we are out of town and tell our friends.

Nina is fantastic! She's kind, responsible, a great communicator and most importantly, my cats love…read moreher!

They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.

Broken glass with food is not a good mix. I apologize for the length and I'm not usually a negative…read morereviewer but... full experience: We recently relocated to Portland from Sacramento, Ca and were so excited to find a passionate group of folks to take care of our three cats and 70lbs dog in-(our)house. We used Tails and Trails 3 times with mixed results. Important to know- you create detailed notes with the owner (Jeff) on how to access your building, routines, where leashes are, etc., etc., when you have your introductory visit. Our instructions ask that the handler only feeds the cats their canned food, nothing else. 1st time, week-long trip (June 2024)- handlers were 2+ hours late regularly. While this wasn't the biggest issue, we don't have a doggie door and that level of lateness pushed the pup's bathroom breaks longer than we're comfortable. But, we liked the service offered and adjusted how often we scheduled handler visits for the second and third visits. 2nd time, 1 week of walks while both of us were gone for longer than 8 hours (September 2024)- Great! Annie (I'm not disclosing employees' full names for their privacy) had no problems and was very helpful. 3rd time, overnight away- 4 visits requested: Sat afternoon and evening; Sun am and afternoon (October 2024)- Day 1- We left the house at 8 am and scheduled feeding/walk visits for about 1:00 pm and 6:00 pm. Around 1:25 pm, Chloe (office manager) texted me to ask if we had scheduled for 7:00 am that day. When we said we hadn't, a communication between Chloe and a handler led to the 1:00 pm visit being skipped. We talked with Chloe that evening and she said the handler would roll the afternoon and evening visits together, apologized for the miscommunication between herself and the handler, and credited our account for the mistake (all great). The handler arrived around 7:00 pm. They had a difficult time accessing the building so Chloe texted us to say the handler would hang out for a little longer before leaving if they couldn't get access. Once they did get into the building, they couldn't find the food or leash. The access information, food instructions, and where the leashes are were all in the instructions. The handler fed the pets and took the pup for a 15-min potty break. Since we were only gone for a night, we didn't book anyone to stay overnight. We considered cutting the trip short and wish we had. Day 2- Oscar was our handler. We got notifications that both visits were completed and everything seemed to have gone smoothly. When we got home, a glass jar with cat treats had been taken from the closed closet and left open on the counter. When we got home, there were treats all over the counter and SHATTERED GLASS MIXED WITH TREATS all over the floor. All three cats had engorged stomachs. While Chloe apologized and said she'd speak with Oscar the next day, we didn't hear back from Tails and Trails' manager or owner. We'll be anxiously monitoring our furbabies for a few more days.

This is a long overdue review. Also, I think this is more like a thank-you letter to Jen than a…read morereview. As many others have stated, Jen is amazing. Our dog, Shaka, just loved spending time with her and the other pups she cared for. We were a little worried at first about his temperament being around others (humans and other animals) since he gets a little skittish, but he seemed to thrive there. When it was pick-up time, he was always happy and seemed to sleep very well from getting his exercise and socialize in. (He also smelled great on his longer stays. Thank you for the baths!) Jen is super flexible and communicative. We were so appreciative of this since we tend be rather spontaneous and would ask to drop him off the day before sometimes. We also would extend his stay last minute, for example, when we were taking road trips and wanted to stop for the night instead of driving all the way through a town. (Sorry and thank you so much, Jen!) Shaka has stayed over from one day to two weeks (possibly more), and each time, we've received text updates from her and even pictures of him happy with his friends. I always looked forward to those. Shaka passed away early last year, and I've been meaning to write this for a long time to say, "Thank you, Jen!" for being such a wonderful caregiver and trustworthy and friendly person overall. Dog parents, I 1000% recommend Jen.

Jen is without a doubt the we will leave our best friend with. I trust her 100%!…read moreShe is a real lover of animals. My dog returned happy and healthy.

I was traveling in Japan and left my 8 year old Labradoodle, Izzy at Howliday Inn. She had stayed…read morethere many times before. Unlike many other doggie daycares, Howliday Inn does not have the option to log into a webcam livestream to check on your dog. Furthermore, when you drop off and pickup your dog you never even see the environment where the dog stays. You wait in the lobby while they go behind closed doors and get your dog. I always thought that was a bit strange but I didn't see any other red flags. Well, this time I got a text from my son informing me that he had to go get Izzy. He got a phone call and they told him Izzy got in a fight with another dog and had to leave. This was shocking, as Izzy had never been in a fight or hurt another dog or person in her entire life. My son told me the other dog had to be taken to the vet, and Dylan, (the owner of Howliday Inn) wanted to speak to me in person after I returned from Japan to explain everything. I was shocked that they kicked Izzy out while I was on the other side of the planet, but I planned to deal with it after my trip. The next day I received an emailed invoice that simply said "Hi David, please find your latest attached invoice. Thanks, Dylan (Owner)" The invoice included $542 for veterinary care. Since my son had told me Dylan wanted to explain everything when I got back, I ignored the invoice. 2 days later (while he knew I was still in Japan) he reached out again by email to request immediate payment, and this time offered some details. According to him, the other dog was pawing at Izzy trying to get her to play and she didn't like it. She snapped at him, he snapped back, and Izzy then pinned him against a wall which resulted in "a small puncture wound" above his eye. Normally you don't got to the vet and get stitches for "a small puncture wound" but that's what they decided to do. Since my dog had NEVER been in a fight before, I have serious doubts about his account. I wonder if the dogs were even supervised. For all I know they found the other dog with an injury and picked someone to blame it on. I asked if they had video of the incident and of course the answer was no. While other facilities are so transparent they allow owners to log into a livestream, this place is so secretive you don't even get to see your dog's environment when you drop off or pick up. And they don't even have cameras to record in case an incident occurs. And if God forbid your dog does run afoul with them somehow while you are traveling they will call your emergency contact and tell them to come get your dog! Also, they forgot to give my dog's food to my son when he left his job to get her. This necessitated a return trip by my brother in law to get her food. The staff member he spoke with at that time told a very different story than the one I got from Dylan. That staff member said it was a "freak thing" that happened as Izzy and the other dog were trying to fit through a small passageway at the same time. Dylan has informed me that Izzy is no longer welcome at Howliday Inn and that's just fine with me because after this experience, I would never trust them again.

Paws down, my pup's favorite place to romp and play while I'm busy with the work-long day (and…read moresometimes overnight). I've been referred to Howliday Inn by more than one trustworthy folk and have had only professional and kind interactions with Dylan and every member of the entire team. I was super impressed when we first started to get a very warm and through introduction and tour and could tell just how much care and thought goes into all the details of this operation. During one daycare day, my pup went through a little (non-contagious) health episode and started showing symptoms while under the care of this watchful team who called me right away so that I could get him into the vet. We have enjoyed both daycare and boarding services and each have been positive. I always appreciate hearing updates about behavior observations when picking him up at the end of a day--truly demonstrates how much attention is paid throughout the day. Grateful for the entire Howliday Inn team and the loving and dedicated care they provide my best fur bud when I'm not able, and in ways I simply can't related to socialization and other dog play!

So happy to see Sit & Stay may be re-opening!!! We have used…read morethem quite often & we're scrambling last year to find pet sitting - Sit & Stay always had great people as sitters!! Hopefully the company will continue it's wonderful work!!

The team at Sit and Stay are very professional and do a stellar job. I have no worries when I am…read moreaway. My cats need some meds and supplements added to their food (and need to eat the food). My pet sitter makes sure this happens, as well as takes care of the other cat and house duties. If anything unexpected arises, she handles it with grace. There is a peace of mind knowing that someone will be there for your pets every day, no matter what, taking care of them according to your specifications. She checks in with me (per my request), sends me photos of the cats and gives them lots of attention!

If you have to leave your four legged family member for several days, Power Line Kennels is highly…read morerecommended. I'm truly surprised there aren't more reviews posted for this business. It was so hard to leave my Jack for a week not knowing much about this facility. I toured several kennels in the Sandy, Boring & Gresham area. I got a good feeling from Power Line. Laurie and Tiffany are the owners (mother, daughter) and have been for many years. Jack needed some special attention and they provided him with the extra care. I emailed them once a day and they always responded back. They even sent a picture of Jack after he de-stuffed his bed, ugh. I would recommend you tour this facility and even leave your pet for a day getting him/her familiar with site, smells and sounds.

I travel for work and my Golden Vinny needs a safe trusted kennel from time to time. I've had both…read moregood and bad experiences over the last 8 years. Power Line Kennels is a top shelf friendly home for Vin when business calls me away. We have been a totally satisfied part of the family at Power Line and will continue to be. I highly recommend them, Woof!

We couldn't be happier with the care they've given Marley and Charlie on their walks. We have two…read morestrong, excited dogs that definitely aren't the easiest to walk, and they've been so patient, reliable, and willing to work with them. It gives us so much peace of mind knowing our pups are getting great care while we're busy at work. They are also super communicative and we love the photos and updates we get after the walks. We highly recommend them to anyone looking for a trustworthy dog walker!

We hired Petsitter Portland for an overnight sitter while we were out of town for the weekend. The…read morefirst night, our sitter was a no-show. I only found out the next morning when I reviewed our front door camera footage and realized our dog had been alone since 7pm the night before. I had to leave a note in the app before anyone reached out to us. When the owner finally called to apologize, I asked why we weren't contacted as soon as the issue came up. His response was, "we're not open during those hours." I'm still not sure what that means for a pet care company. If you're taking responsibility for someone's pet overnight, there is no "closed." To his credit, the owner stepped in personally to cover the rest of the wknd, but by that point the damage was done. Our dog had been alone for over 12 hours. I don't even want to think about what would have happened if we didn't have exterior cameras or happen to check them that morning. We got lucky, and we shouldn't have had to be. The whole situation was incredibly stressful and affected our entire trip. The owner comped the one night, but charged full price for the rest of the wknd. Honestly, given everything that happened, I would have expected the whole stay to be taken care of. If you need a sitter you can count on, especially for overnight stays, I'd look elsewhere. Peace of mind is the whole point, and we didn't have it.

Petlandia Pet Care offers clients vetted dog walkers and pet care providers you can trust to take…read morecare of and exercise your fur babies. Petlandia peeps are often passionate pet owners and rescuers themselves and genuinely enjoy getting to know, and spending time with, your pet. You and your fur babes will appreciate hiring Petlandia.

I've been walking dogs for Petlandia for over a year now and I can't recommend them enough for…read moreyour pet needs. Wendy is honest and professional and puts the needs of your pets first! You can be rest assured that your pet will be very well cared for when Petlandia is in charge. We are caring and loving and passionate about what we do! I recommended my mom to use Petlandia too!